--- title: Zoho Billing Reviews meta\_title: 'Zoho Billing Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 45 reviews by the users' company size, role or industry to find out how Zoho Billing works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 45 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Zoho Billing Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Zoho Billing to be **affordable** , offering extensive features that support various business needs effectively. [(1 mentions)](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=2274915&qs=pros-and-cons#reviews) Users highlight the **advanced analytics capabilities** of Zoho Billing, enabling insightful reporting and data-driven decision-making. [(1 mentions)](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=1258834&qs=pros-and-cons#reviews) Users value the **extensive app variety** in Zoho Billing, catering to nearly all business needs effortlessly. [(1 mentions)](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=2275072&qs=pros-and-cons#reviews) Users value the **automation features** of Zoho Billing, benefiting from seamless payment reminders and detailed analytics. [(1 mentions)](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=1258798&qs=pros-and-cons#reviews) Users value the **seamless collaboration** across Zoho applications, enhancing efficiency and productivity for businesses. [(1 mentions)](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=2275060&qs=pros-and-cons#reviews) Users find that the **access limitations** hinder performance and complicate complex subscription workflows in Zoho Billing. [(1 mentions)](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=1258890&qs=pros-and-cons#reviews) Users find Zoho Billing **expensive** due to the necessity of purchasing the entire suite or individual applications. [(1 mentions)](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=2274932&qs=pros-and-cons#reviews) Users find the **expensive subscription** for Zoho Billing cumbersome, especially when needing only specific applications from the suite. [(1 mentions)](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=2274941&qs=pros-and-cons#reviews) Users face **implementation issues** with Zoho Billing, particularly with complex workflows and larger data sizes affecting performance. [(1 mentions)](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=1258732&qs=pros-and-cons#reviews) Users find the **inefficiency** in handling larger data sizes and complex workflows challenging with Zoho Billing. [(1 mentions)](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=1259116&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Zoho Billing ##### 1. Affordable Users find Zoho Billing to be **affordable** , offering extensive features that support various business needs effectively. [ See 1 mentions ](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=2274915&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Cheapest and most efficient business suite for a startup" What do you like about Zoho Billing? The extensive list of applications included in Zoho One is the best thing about it. There is at least one application for almost all your business nee ##### 2. Analytics Users highlight the **advanced analytics capabilities** of Zoho Billing, enabling insightful reporting and data-driven decision-making. [ See 1 mentions ](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=1258834&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Cheapest and most efficient business suite for a startup" What do you like about Zoho Billing? The extensive list of applications included in Zoho One is the best thing about it. There is at least one application for almost all your business nee ##### 3. App Variety Users value the **extensive app variety** in Zoho Billing, catering to nearly all business needs effortlessly. [ See 1 mentions ](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=2275072&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Cheapest and most efficient business suite for a startup" What do you like about Zoho Billing? The extensive list of applications included in Zoho One is the best thing about it. There is at least one application for almost all your business nee ##### 4. Automation Users value the **automation features** of Zoho Billing, benefiting from seamless payment reminders and detailed analytics. [ See 1 mentions ](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=1258798&qs=pros-and-cons#reviews) See Related User Reviews ![Vishal H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal H.") VH Vishal H. Small-Business (50 or fewer emp.) 5.0/5 "It is comprehensive subscription management tool which is very easy to use and online" What do you like about Zoho Billing? I liked features like automated payment reminders, detailed analytics, and flexible pricing plans, integration with payment engines. No need to downlo ##### 5. Collaboration Users value the **seamless collaboration** across Zoho applications, enhancing efficiency and productivity for businesses. [ See 1 mentions ](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=2275060&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Cheapest and most efficient business suite for a startup" What do you like about Zoho Billing? The extensive list of applications included in Zoho One is the best thing about it. There is at least one application for almost all your business nee ### 5 Cons or Disadvantages of Zoho Billing ##### 1. Access Limitations Users find that the **access limitations** hinder performance and complicate complex subscription workflows in Zoho Billing. [ See 1 mentions ](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=1258890&qs=pros-and-cons#reviews) See Related User Reviews ![Vishal H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal H.") VH Vishal H. Small-Business (50 or fewer emp.) 5.0/5 "It is comprehensive subscription management tool which is very easy to use and online" What do you dislike about Zoho Billing? For bigger data size it may just slow down. Complex workflows of subscription may not easy to implement. Not useful in case on-premise system is requi ##### 2. Expensive Users find Zoho Billing **expensive** due to the necessity of purchasing the entire suite or individual applications. [ See 1 mentions ](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=2274932&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Cheapest and most efficient business suite for a startup" What do you dislike about Zoho Billing? The list of applications can become extremely overwhelming when deciding which one to use for which case. This can become even more daunting since eve ##### 3. Expensive Subscription Users find the **expensive subscription** for Zoho Billing cumbersome, especially when needing only specific applications from the suite. [ See 1 mentions ](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=2274941&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Cheapest and most efficient business suite for a startup" What do you dislike about Zoho Billing? The list of applications can become extremely overwhelming when deciding which one to use for which case. This can become even more daunting since eve ##### 4. Implementation Issues Users face **implementation issues** with Zoho Billing, particularly with complex workflows and larger data sizes affecting performance. [ See 1 mentions ](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=1258732&qs=pros-and-cons#reviews) See Related User Reviews ![Vishal H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal H.") VH Vishal H. Small-Business (50 or fewer emp.) 5.0/5 "It is comprehensive subscription management tool which is very easy to use and online" What do you dislike about Zoho Billing? For bigger data size it may just slow down. Complex workflows of subscription may not easy to implement. Not useful in case on-premise system is requi ##### 5. Inefficiency Users find the **inefficiency** in handling larger data sizes and complex workflows challenging with Zoho Billing. [ See 1 mentions ](https://www.g2.com/products/zoho-billing/reviews?filters%5Bsentiment_snippet%5D=1259116&qs=pros-and-cons#reviews) See Related User Reviews ![Vishal H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal H.") VH Vishal H. Small-Business (50 or fewer emp.) 5.0/5 "It is comprehensive subscription management tool which is very easy to use and online" What do you dislike about Zoho Billing? For bigger data size it may just slow down. Complex workflows of subscription may not easy to implement. Not useful in case on-premise system is requi ## Top-Rated Alternatives [ ![Chargebee](https://images.g2crowd.com/uploads/product/hd_favicon/0a8b20f6346c3def7cb0be7c2fbd8a50/chargebee.svg "Chargebee") Chargebee 4.4/5(989) ](https://www.g2.com/products/chargebee/reviews) [ ![Recurly](https://images.g2crowd.com/uploads/product/hd_favicon/8e7539f3751c6e6a86dcfb1c9f952530/recurly.svg "Recurly") Recurly 4.1/5(222) ](https://www.g2.com/products/recurly/reviews) [ ![Stripe Billing](https://images.g2crowd.com/uploads/product/hd_favicon/3af79c77413d7e58d0322c1de5bfdb8e/stripe-billing.svg "Stripe Billing") Stripe Billing 4.4/5(141) ](https://www.g2.com/products/stripe-billing/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-billing/competitors/alternatives) ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics") UC Verified User in Consumer Electronics Mid-Market (51-1000 emp.) 8/24/2022 "Good at maintaining and reviewing various subscriptions of an organisation" 3.5/5 What do you like best about Zoho Billing? We will get a total overview of all the subscriptions Review collected by and hosted on G2.com. What do you dislike about Zoho Billing? Price of individual products needs to be updated. Entire line ups can't be imported in bulk. Review collected by and hosted on G2.com. What problems is Zoho Billing solving and how is that benefiting you? As we have ton of subscriptions, we won't be knowing where we are investing properly or not. This software helps us to localise each investment and point out the issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 1/6/2022 "Zoho Subscriptions allows for Managing Existing Subscriptions and Payments" 5/5 What do you like best about Zoho Billing? Zoho Subscriptions has an intuitive and easy-to-use interface that makes it easy to view and manage subscriptions and check payments quickly. Many valuable reports can be run and viewed. Review collected by and hosted on G2.com. What do you dislike about Zoho Billing? In our implementation, I have not come across any issues or strange UI difficulties, or anything worth noting. The product has worked fantastically for us in each use. Review collected by and hosted on G2.com. Recommendations to others considering Zoho Billing: I would give Zoho Subscriptions a look. If you are familiar with any of the Zoho Suite of apps, then Subscriptions becomes even more useful and powerful, as many of the Zoho apps integrate. Review collected by and hosted on G2.com. What problems is Zoho Billing solving and how is that benefiting you? We can track the existing subscriptions we have from customers, as well as Invoice payments, and view easy-to-read reports detailing the subscriptions and money flow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/16/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Just Exploring" 3/5 What do you like best about Zoho Billing? East to manage the subscriptions with out any headache Review collected by and hosted on G2.com. What do you dislike about Zoho Billing? Comaring it is not fill to all subscription based businesses Review collected by and hosted on G2.com. What problems is Zoho Billing solving and how is that benefiting you? Auto payment and reminders to customers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DD Dan D. CEO Small-Business (50 or fewer emp.) 6/30/2021 "Zoho Subscriptions is awesome." 5/5 What do you like best about Zoho Billing? We process six digits on the 1st of every month flawlessly for thousands of our clients. We have never had an issue and everything is 100% automatic. There is even a dunning feature that will keep trying to run the card. Review collected by and hosted on G2.com. What do you dislike about Zoho Billing? All of the things that I did not like at the beginning of the deployment 5 years ago have been changed and are no longer relevant. Review collected by and hosted on G2.com. Recommendations to others considering Zoho Billing: If you need to automatically run credit cards every month and you don't want to have the responsibility of maintaining those cards securely, then Zoho Subscriptions is for you. It only costs $30 per user per month so it is very cost effective. Review collected by and hosted on G2.com. What problems is Zoho Billing solving and how is that benefiting you? running thousands of credit cards on the 1st of every month reliably Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Miguel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel R.") MR Miguel R. Senior Consultant Small-Business (50 or fewer emp.) 1/2/2018 "Great solution to manage recurrent charges to your costumers" 4.5/5 What do you like best about Zoho Billing? Easy to use, easy to integrate with Paypal, and other transactional services for Credit card processing. Integration with other solutions like CRM, invoicing, bookkeeping, digital marketing, inventory, among much others Review collected by and hosted on G2.com. What do you dislike about Zoho Billing? You will need other Zoho tools, like Zoho CRM, Zoho Books, Inventory, but now you can get a Zoho One solution to integrate all at a very much lower cost. Review collected by and hosted on G2.com. Recommendations to others considering Zoho Billing: Check all the Zoho products, you will need the CRM and the Books to manage most of the requirements of average business. Review collected by and hosted on G2.com. What problems is Zoho Billing solving and how is that benefiting you? A dashboard to integrate CRM customer list and montly charges, in a very easy way to manage and have automated this collection proces. Review collected by and hosted on G2.com. Show More Response from Zoho Corporation of Zoho Billing [Editedit](https://www.g2.com/survey_responses/zoho-billing-review-534833/official_response/edit) Hi Miguel, Greetings from the Zoho Subscriptions team! Thank you for taking the time to share your experience with Zoho Subscriptions. We completely agree that a billing solution that has a solid integration with CRM as well as accounting platforms could help businesses save time and efforts. Keep sharing your suggestions and feedback with our team, Miguel. It matters a lot :) Cheers, Harikrishna 3/7/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Joe H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe H.") JH Joe H. President Small-Business (50 or fewer emp.) 6/13/2019 "ZOHO Subscription review" 5/5 What do you like best about Zoho Billing? We like the ability for us to integrate ZOHO Subscriptions with ZOHO CRM. If makes it much easier for us to know when our customers are paying us. Review collected by and hosted on G2.com. What do you dislike about Zoho Billing? We don't like the fact that when we change the email in subscriptions it automatically updates ZOHO CRM, we would like to option of having both. Not that we have many time that they are different it would just be nice to have that option. Review collected by and hosted on G2.com. Recommendations to others considering Zoho Billing: The only issue we currently experience has to do with how it handles the process of accepting ACH transactions. It is not a true reflection of which account are outstanding because of the time it takes for them to clear an ACH transaction is 15 days. We get paid withing 3 business days but the processing of clearing that payment is very long. Review collected by and hosted on G2.com. What problems is Zoho Billing solving and how is that benefiting you? It used to take us hours to verify payments and now we can do that almost immediately. This has improved our operations and saved us time and money Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sarah N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah N.") SN Sarah N. Customer Service Manager Mid-Market (51-1000 emp.) 6/12/2019 "Great Subscription Service With Lots of Customization " 4/5 What do you like best about Zoho Billing? Zoho allows us to pull so many detailed reports. We can look at reports that let us know when someone's subscription was cancelled, why a subscription might fail, and more. The reporting ability really puts it above the competition. The customized payment portals are really useful too and easy to work with. Review collected by and hosted on G2.com. What do you dislike about Zoho Billing? We're still searching for a function that catches, and notifies us automatically, of subscriptions that fail to process (regardless of the reason). Sometimes a subscription will fail and without constant checking, it would be missed. Review collected by and hosted on G2.com. What problems is Zoho Billing solving and how is that benefiting you? Zoho allows us to keep better reporting as to identify leaks in our recurring subscriptions. Other programs we have used have only provided minimal reporting and left us trying to manually create and keep up on our own reports. Therefore Zoho saves us time, which we all know is money. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AS Adriana S. Software Engineer Small-Business (50 or fewer emp.) 7/30/2019 "Zoho subscriptions allow easy automation of the billing process" 4.5/5 What do you like best about Zoho Billing? How fast is it to start working on subscriptions? Easy visibility of tasks in order of due date with Zoho Books Accounting. How fast is the execution of the registrations? Review collected by and hosted on G2.com. What do you dislike about Zoho Billing? We are still looking for a function that automatically captures and notifies us of subscriptions that fail to process, regardless of the reason. I would like to have an open API, but after talking with support, I found out that there are more integration options that require some tech nerd help. We don't like the fact that when we change the email in subscriptions it automatically updates the ZOHO CRM, we would like to have the option to have both. I wish there was a Stripe ACH integration as well. Review collected by and hosted on G2.com. Recommendations to others considering Zoho Billing: Easy to set up and extremely simple pricing. Easy to set up and extremely simple pricing. Easy to set up and extremely simple pricing. It is a great program that offers customers access to cancel anytime they want. Review collected by and hosted on G2.com. What problems is Zoho Billing solving and how is that benefiting you? I was looking for something to replace an obsolete and difficult-to-manage automated customer subscription renewal system, eliminating human subversions. Zoho Subscriptions delivered on all our needs. Therefore, Zoho saves us time, which we all know is money. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated MV Muthaiah V. Director Small-Business (50 or fewer emp.) 11/27/2019 "Fantastic with customer support" 5/5 What do you like best about Zoho Billing? Customization for all our products and coupons Review collected by and hosted on G2.com. What do you dislike about Zoho Billing? There could be more automation and reporting Review collected by and hosted on G2.com. What problems is Zoho Billing solving and how is that benefiting you? All our products have unique pricing options and subscriptions allows us to fit all that in. Review collected by and hosted on G2.com. Show More Response from Zoho Corporation of Zoho Billing [Editedit](https://www.g2.com/survey_responses/zoho-billing-review-3763873/official_response/edit) Dear Muthaiah, Thanks for the review! Zoho Subscriptions has the ability to automate your business processes using workflow automation and we believe we should be able to meet your requirements once we gather more information on it. Kindly reach out to support@zohosubscriptions.com so that we can quickly discuss it. Cheers, Harikrishna Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/5/2019 "Great Subscription Service" 4.5/5 What do you like best about Zoho Billing? It's very easy to set up and it integrates with all major payment gateways - including Stripe. It removes the pain of managing recurring subscriptions and sending invoices. The pricing is simple and straightforward. The basic plan covers you up to 500 customers - which is more than enough to begin with. Review collected by and hosted on G2.com. What do you dislike about Zoho Billing? The integration with Zoho Books was a little tricky as we are using Stripe. All the Stripe payments were being double counted until we configured the settings in Zoho Books to properly record Stripe payments. Review collected by and hosted on G2.com. Recommendations to others considering Zoho Billing: Easy to set up and extremely straightforward pricing. Review collected by and hosted on G2.com. What problems is Zoho Billing solving and how is that benefiting you? The best benefit of delegating subscriptions to an external service in general is that you don't have to worry about your customers' personally identifiable information (PII). This liability is suddenly shifted to Zoho Subscriptions and they do a great job at hiding sensitive data about customers that even as an administrator I am unable to see (e.g. credit card info). This is great if you're doing a security audit (e.g. SOC-2) as no sensitive customer data is being stored in your internal systems. Review collected by and hosted on G2.com. 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