Customily Reviews & Product Details

Customily offers an enhanced experience when purchasing personalized products online and delivers print-ready production files, which is essential for my store. It is best in class, with great versatility and ongoing innovation. I love its ability to customize each product, which truly enhances the user experience. Review collected by and hosted on G2.com.

The usability for setting up customizations can be improved. I would like to perform repetitive actions more quickly, such as having shortcuts and automations. Review collected by and hosted on G2.com.

Offers a lot of options for product customization and a decent remove background feature. Review collected by and hosted on G2.com.

It's clunky and complex - it took me two months to set up (with their support) and I did not arrive at the intended result. It also loads slow on the product page compared to other customizers. Review collected by and hosted on G2.com.

My team and I love how extensive the features of Customily are and how easy it is to use once you get a grip on it. The learning curve is there, but it is not very steep. There is also an option for custom CSS and file renaming which is extremely useful. Using Customily allows us to automaticaly generate production files and print them in-house with little to no manual work. I also love that they allow manual file generation and other platforms where we will launch soon. Review collected by and hosted on G2.com.

Their pricing model is ok if you have one store but if you have multiple stores, each localised in its own language, the price for all licenses is very steep. That is why we use Customily only on multi-store setups which are a pain to setup. Review collected by and hosted on G2.com.

The lack of support, honestly give a refund Review collected by and hosted on G2.com.

Does not issue a refund, after 2 months back and forth "we have not received your refund request" but they don't have an option on their account page. But then they tell you to when you email them. Meanwhile you are getting charged $500 USD for unusable software. Review collected by and hosted on G2.com.

I liked how the software seamless integrated with POD suppliers so that I could manage all my communications and interactions in one place. You can show customers exactly what they will receive. Review collected by and hosted on G2.com.

I disliked the UI, because I thought that it was a bit confusing at first but I got the hang of it after awhile. The tutorial was very confusing and didn't explain properly how to use the basic functions. The software could use more clip-art options and more graphic design tools. Review collected by and hosted on G2.com.

Customization is easy to do with beautiful designs. I like that it integrates with Shopify, WooCommerce, and has a powerful design studio. There are many similar software on the market, but Customily is very intuitive. Review collected by and hosted on G2.com.

I would like the website to be multi-language and support dark mode. However, Customily works very well with all the features it has. Multi-language support would be ideal for the Spanish-speaking market. Review collected by and hosted on G2.com.

The Customer Service is absolutely AMAZING !!! Jose Rodriguez ( Account Manager) is so incredibly knowledgeable and helpful in our process of setting up wonderfully complicated customizable designs for our company. We know we can grow this portion of our business quickly with his assistance..... I CAN NOT SAY ENOUGH ABOUT HOW FABULOUS THIS PRODUCT and JOSE RODRIQUEZ IS !!! Thank you, Jose, for everything !!!!!! Review collected by and hosted on G2.com.

A few glitches when setting up new designs but can be worked out Review collected by and hosted on G2.com.

What I find this apps to be the most valuable thing is that it is really user friendly, even if you have never worked with a similar app, this one allows you to use all its functions without having the knowledge. Review collected by and hosted on G2.com.

So far I just believe it should have a little more tools, since the ones that are integrated are a little bit too basic. So far it has worked great, but a fer other tools would be great as well. Review collected by and hosted on G2.com.

Easy to edit and design a product makes it super easy to create and personalize a design when you are printing a product. It also creates a great and easy to understand mock-up for customers. Review collected by and hosted on G2.com.

It can be hard to make sure it is 100% what I like, but I can be picky, and it is a little hard if you do not have an understanding of design, but it is perfect for designers. Review collected by and hosted on G2.com.

Easy to use, beautiful interface, and has more features than its competitors Review collected by and hosted on G2.com.

There are some features that other competitors have that customily doesn't have, but overall customily is most feature packed. Review collected by and hosted on G2.com.