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By Yogi
How would you rate your experience with Yogi?
Tagging
Tag content to organize and assign to specific departments or categories
Segmentation
Break down a population of users by demographics, sequence actions, time, and able to build custom segments.
Custom Reports and Dashboards
Based on 13 Yogi reviews.
Allows users to easily build customized reports and dashboards.
Thematic Analysis
As reported in 13 Yogi reviews.
Identifies key phrases, themes, and patterns within a given text
Sentiment Analysis
As reported in 11 Yogi reviews.
Outputs the sentiment (positive or negative) of a given text
NPS/CSAT Scoring
Measures and reports on NPS, CSAT, or other metrics over time
Online Reviews
This feature was mentioned in 12 Yogi reviews.
Analyzes feedback from online reviews
Surveys
Analyzes feedback from surveys through built-in survey features or integrations with survey tools
Social Media
Analyzes customer feedback from social media
Customer Service Channels
Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat
Integration
Provides the ability to import data from a variety of sources and in multiple data formats.
Maintenance
Consistently maintains, updates, and tests data sources to ensure quality.
No-Code
Allows users to analyze data easily without the need to code.
Security
Ensures privacy and security of customer data.
Data Visualization
Visualizes text data through charts and graphs.
Automation
Automates back-end technical manual processes.
Named entity recognition
Identifies entities such as organization, person name, location, etc
Keyphrase Extraction
Extracts keyphrases to determine patterns and themes within text.
Topic Analysis
Automatically identifies and organizes text based on topic or subject matter.
Utilizes sentiment analysis to capture user feedback.
Language Identification
Identifies the language in which text was written in.
Syntax/Part of Speech Parsing
Provides the ability to identify syntax and parts of speech.
Pre-Built Parameterization
Allow capabilities to be customized (key-phrase, topics, sentiment, named entity) by adding keywords or exceptions.
Custom Extension
Allow user to add custom functions to Analysis capabilities
Compositionality
User created models can be used as features/pre-built in other models
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
