I like how I can manage and schedule all my internal comms in one place. I can manage our brand look and feel and create templates to share the platform with other stakeholders while maintaining brand standards. The analytics and reporting features help me to tailor my comms to be more effective. The thing that has really stood out to me though are the people behind the platform. From the discovery phase to implementation and post-go live support, the Workshop team has been there every step of the way! Even the free industry workshops have helped me to use the platform more effectively. You guys are awesome. Review collected by and hosted on G2.com.

I wish the open to email button was tracked in CTR. It would be helpful if industry benchmarks were included in the platform, too. More tools to help you understand and interpret your data. Review collected by and hosted on G2.com.

I like that I can save my own templates to reuse for recurring communications. I also really enjoy automated journeys, it's a great time saver. Review collected by and hosted on G2.com.

I think it would be cool if you could add different 'triggers' to journeys. For example, a recipient has to fill out an attached form, and once they submit it they get sent another automated email. Even better if you can send different emails based on their responses! Review collected by and hosted on G2.com.

I recently signed up to Workshop after seeing them at an Internal Comms conference and I find it valuable that I can use it to send emails and change incorrect links without recalling or sending multiple emails. The ability to reach colleagues with timely communications and track how employees are engaging with the content has been great. I really like how easy it is to use; it's user-friendly and very intuitive. I also appreciate that emails look like they are sent to an individual rather than a group because it allows a bit of personalization. Review collected by and hosted on G2.com.

Setting up Workshop wasn't easy. We had a lot of back and forth with the team on the contract. Review collected by and hosted on G2.com.

We switched to Workshop from Constant Contact when we were having problems with our emails not delivering. We love that Workshop integrates with our Outlook emails, so we know all our employees are receiving our communications. We also communicate with our employees through text, and Workshop makes it easy to send both internal emails and texts simultaneously. The calendar feature makes it easy to see what communications our team has planned. Workshop is constantly innovating, taking customer feedback to heart, and looking for ways to make our experience better. Review collected by and hosted on G2.com.

We honestly don't have any cons for Workshop. We do wish that they had an events feature. It would make it great for tracking internal event attendees, sending communication about the event, and follow-up surveys afterward. Review collected by and hosted on G2.com.

I love the metrics—it’s great to see who opens my emails, how much time people spend reading them, and when they click on links. Review collected by and hosted on G2.com.

I find it frustrating that there aren't many options to make the design look really good. It would be fantastic if I could connect this with SharePoint, or have the ability for users to click and navigate to a different Workshop section. That way, I wouldn't have to squeeze all the content onto a single page. Review collected by and hosted on G2.com.

I like that Workshop has convenient and easy to understand controls, along with a drag and drop feature that saves time. I can easily lift my drafted content and drop it straight into the interface, and then play around with the look and feel depending on the tone of the email. The variety of formatting options and customizable capabilities are really valuable, making the process of creating internal email newsletters efficient. The initial setup was pretty simple too. Review collected by and hosted on G2.com.

I would like to have benchmark figures in analytics for enterprise-wide comparison to see how our emails perform. Review collected by and hosted on G2.com.

The automatic List building functionality is intuitive and effective. Audience segmentation of content within a single email is a game changer, and has proven to be very valuable in eliminating waste and rework on our team. Review collected by and hosted on G2.com.

Improved list input options – the ability to paste email addresses directly into the “send to” field, or copy/paste emails when creating a manual List, would significantly speed up ad‑hoc audience creation.

Flexible table formatting – adding the capability to adjust column widths within tables would give communicators more control over layout and readability in emails. Review collected by and hosted on G2.com.

I find the list management and Google directory syncing feature to be a breeze with Workshop. The design options are also great, especially the ease of the drag-and-drop functionality. It's easy to send on-brand and attractive newsletters. Review collected by and hosted on G2.com.

I think it would be great if Workshop had a 'multiplayer' feature that allows for simultaneous editing of emails, instead of having to share them back and forth. It can be a bit cumbersome, so I'm hoping this will be addressed in a future release. Review collected by and hosted on G2.com.

Workshop is so easy to use. If you think about all of your pain points with other internal comms programs you've used—Workshop pretty much addresses all of that in one platform. They also have some amazing templates to use. It's really helped us level up our internal branding to make our emails look better and more engaging to the reader. Review collected by and hosted on G2.com.

There's nothing that I dislike about Workshop. Review collected by and hosted on G2.com.

I love that our lists automatically sync from our HRIS and that we can create targeted lists. I also love that we can customize what fields we use from our HRIS to sync. The setup was seamless on the Workshop side. Review collected by and hosted on G2.com.

Journeys are still a work in progress. I'd like to be able to have one running each week, resending the same email to the same group at a specific time each week. Also, I'd love the ability to choose an email and 'send to more' instead of creating a new email. Review collected by and hosted on G2.com.