--- title: Workativ AI Reviews meta\_title: 'Workativ AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Workativ AI works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 3 scale: '5' date\_modified: '2026-06-30' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence ---

# Workativ AI Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Workativ AI but has limited features.  
  
Are you part of the Workativ AI team? [Upgrade your plan](https://my.g2.com/workativ-ai/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile!

Workativ is an AI Agent platform designed for HR and IT teams to deploy AI agents that answer employee questions — PTO, benefits, policy queries, password resets — and autonomously run onboarding, offboarding, 30/60/90 check-ins, performance cycles, hiring, access provisioning, compliance workflows, and more. So your team stops being buried in operations. Workativ’s core capabilities that help you superpower your support & operations • AI Agents that automate your support operations answering employee questions in 95+ languages and taking real action in HR and IT apps — checking live PTO balances, employee benefits, access issues, password resets, submitting leave requests, policy questions, updating records — without HR or IT involvement. Deploy AI in Slack, Microsoft Teams, and other channels. • AI Agents that run the most repeatable HR or IT processes and workflows autonomously for employee onboarding, offboarding, 30/60/90 check-ins, performance review cycles, benefits enrollment, license assignment, compliance training, expense claims, and more. Workativ integrates with Workday, UKG, ADP, BambooHR, Personio, Sage, Oracle HRSM, any HRIS, Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Freshservice, Slack, Microsoft Teams, SharePoint, Google Drive, Notion, Unily, and 100+ other tools. Supports 95+ languages. Deploy in days. No coding required. Workativ offers SOC 2 Type II, PII data protection, ISO 27001, GDPR, AI Security & Guardrails, HIPAA compliant, and 25+ security controls. Built for the HR & IT teams that need enterprise-grade security from day one. Get your free trial - sign up now.

* * *

Seller
 [Workativ](https://www.g2.com/sellers/workativ)
Discussions
 [Workativ AI Community](https://www.g2.com/products/workativ-ai/discuss)
Languages Supported
 

Arabic, German, Greek, English, French, Hebrew, Hindi, Croatian, Indonesian, Italian, Japanese, Latin, Latvian, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Overview by
 Prasand R

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## Pricing

Pricing provided by Workativ AI.

### Free 14-Day Pilot/Trial

Free Trial

50 Sessions Per Month

### STARTER PLAN

$99.00

200 Sessions Per Month

[
View More Pricing Information
](https://www.g2.com/products/workativ-ai/pricing)

## Top-Rated Alternatives

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Qualified

4.9/5(1,551)

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[

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 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

7/31/2024

"Workativ is even better with the AI feature"

5/5

What do you like best about Workativ AI?

The new interface - I no longer have to keep scrolling through the left hand side menu to find where I need to go as everything I need is pretty much on the one screen where I update the chatbot Review collected by and hosted on G2.com.

What do you dislike about Workativ AI?

The help articles are gone but this hasn't caused any issue as I know I can quickly get the help I need from the support team Review collected by and hosted on G2.com.

What problems is Workativ AI solving and how is that benefiting you?

The abilty for end users to get self help for their IT issues which will reduce the number of tickets that are logged Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic Review from User Profile

  

RK

Rakesh K.

N

Mid-Market (51-1000 emp.)

4/20/2022

""Workativ brings powerful bot capabilities along with self-service - a winner!""

4.5/5

What do you like best about Workativ AI?

The platform provides a ton of capability to build the bot and also automate app workflows. Also, the pre-built templates and workflows help you go live easily in hours. The user experience is intuitive and engaging so working on the product is very positive - no major help is required. Self-service driven Review collected by and hosted on G2.com.

What do you dislike about Workativ AI?

WhatsApp alerts and integration can help. Review collected by and hosted on G2.com.

Recommendations to others considering Workativ AI:

Powerful tool with a vision for the future. Excellent customer support. Review collected by and hosted on G2.com.

What problems is Workativ AI solving and how is that benefiting you?

Workplace support experiences for employees. Reduced ticketing and calls.Powerful tool with a vision for the future. Excellent customer support. Review collected by and hosted on G2.com.

Show More

5/2/2022
Validated ReviewerSource: Organic

  

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

4/11/2022

"Workativ delivers on both features and support"

5/5

What do you like best about Workativ AI?

The deployment and support team was exceptional! They worked hard to make sure our rollout was successful. When I had concerns they worked real hard to make sure they were addressed and resolved. The features of the product also met our primary business requirements. Review collected by and hosted on G2.com.

What do you dislike about Workativ AI?

No concerns at this point. The support, price and features really can not be beat. Review collected by and hosted on G2.com.

What problems is Workativ AI solving and how is that benefiting you?

Our primary goal was to allow our employee base as many self service options to get their issues resolved as quickly as possible, This bot provided another tool in our toolbox. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

### There are not enough reviews of Workativ AI for G2 to provide buying insight. Below are some alternatives with more reviews:

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3

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Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to create personalized, engaging chatbot experiences for any purpose. Available in 100+ languages and with a GPT-native suite of tools to help you unlock your creativity, Botpress supports you in achieving your conversation automation goals.

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[Show More](#)

## Questions about Workativ AI? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Workativ AI
](https://www.g2.com/products/workativ-ai/discussions/new)

GU

Guest User

What is Workativ Assistant used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-workativ-assistant-used-for)

[
View all Discussions
](https://www.g2.com/products/workativ-ai/discuss)

## Pricing Options

Pricing provided by Workativ AI.

### Free 14-Day Pilot/Trial

Free Trial

50 Sessions Per Month

### STARTER PLAN

$99.00

200 Sessions Per Month

### BUSINESS PLAN

$349.00

500 Sessions Per Month

[
View More Pricing Information
](https://www.g2.com/products/workativ-ai/pricing)

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