Wisp by Apex42 Reviews & Product Details

Enable the ultimate hybrid workplace by managing both free address and assigned seating management in one software. Wisp the solution of choice organizations who want to make data-informed decisions, embrace a nimble approach, and are driven to activate the workplace and those who use it. By combining floor plans and occupancy data, Wisp provides real estate and facilities teams with the tools and metrics they need to optimize their workplace. Top features include: Space Management, Desk Reservations, QR Code Check-Ins, Move Management, Wayfinding, Scenario Planning, Floor Plan Management, Space Allocations, and Seating Plans. Wisp was built upon our client relationship philosophy: we build meaningful, long-standing client relationships by delivering value through insightful strategy and exceptional solutions. To meet new expectations, we are pushing the boundaries of technology by integrating physical and digital design to create fresh, connected experiences. We’re also unlocking data-driven insights with new tools and discovering hybrid ways to collaborate and unleash innovative solutions designed for the people who use them. Once Wisp is implemented, we continue to work with you as an ongoing service provider. A dedicated team of Wisp Advisors and CAD specialists is assigned to your account and works with your team to provide everything from strategic advisory services to day-to-day support for tactical needs—including drawing maintenance. Gensler is a global design and planning firm with 49 locations across Asia, Europe, Australia, the Middle East, and the Americas. From startups to Fortune 500s, we serve clients in nearly every industry, creating and supporting workplaces that are more inspiring, more resilient, and more impactful. Early on, we recognized that well managed space and occupancy data not only informs design but is necessary for effectively managing a real estate portfolio. In 1995, we put our stake in the ground and developed one of the first space management software platforms delivered with a Saas model, Wisp.

Seller

Apex42

Discussions

Wisp by Apex42 Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Whitney Hegseth

Pricing

Pricing provided by Wisp by Apex42.

Basic

$600.00

Other Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 40 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Wisp by Apex42 Integrations

(18)

Integration information sourced from real user reviews.

Show More Integrations

G2 reviews are authentic and verified.

Here's how.

Michael R.

Regional Director of Facilities

Enterprise (> 1000 emp.)

8/9/2022

"Excellent platform"

5/5

What do you like best about Wisp by Apex42?

Ease of use. Flexibility & options on plan views. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

Limitations on descriptions for designated areas. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Michael, thank you for your kind words about our software. We are glad to hear you find Wisp user-friendly. If you ever have any suggestions, we would love to hear them! Please continue to let us know if we are meeting your needs in the future.

Castle C.

Real Estate Specialist

Enterprise (> 1000 emp.)

2/15/2022

"Wisp is a great resource and tool, and the account managers are the absolute best!"

5/5

What do you like best about Wisp by Apex42?

My Wisp advisor, Joe, is always available to answer questions. The layout of the website is impeccable. This is the best way to keep office organized. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

I can't say there is anything I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Wisp by Apex42:

There is a wide variety of tools in Wisp. Learn in the ins and outs to get the most out of Wisp. Review collected by and hosted on G2.com.

What problems is Wisp by Apex42 solving and how is that benefiting you?

Staying organized by open seating chart, hotel seating, life safety accessible located on map, employee export data to track data and color coding depending on what you need. In addition, when we wanted to move from assigned seating to open seating, Wisp made it possible to still be able to manage both. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Castle, thank you for sharing your thoughts with us. We’re so pleased to learn that Wisp is a great addition to keep your office organized. We strive to deliver the highest level of customer service, and your Wisp Advisor will be thrilled with this review. Thank you!

Nick M.

Facilities Coordinator

Enterprise (> 1000 emp.)

5/26/2022

"Excellent service"

5/5

What do you like best about Wisp by Apex42?

Quick responses from the Gensler support team mean we always have solutions in a reasonable timeframe. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

There is nothing I can think of off the top of my head that I dislike about Wisp. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Nick, we’re so pleased to hear that both Wisp and our team have been timely assets to your solutions. Please don’t hesitate to reach out if there’s anything we can help you with.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

8/5/2022

"User friendly and diverse."

4/5

What do you like best about Wisp by Apex42?

For managing information related to leases, it's very helpful and organized. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

It's difficult to understand some of the rules about what data will appear in reports versus the entries in the system. Some more documentation on how to use Wisp would help. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

We’re so pleased to hear that Wisp has been a daily asset to manage your information. Your Customer Success Manager is always available to help you navigate any questions that you may have about the software. In the meantime, don’t hesitate to reach out if there’s anything we can help you with.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

8/3/2022

"WISP is a great tool for the workplace"

5/5

What do you like best about Wisp by Apex42?

Wisp is a great space management platform and support is quick and responsive. I wish it was easier to make changes to floor plans but I think that is based on how quickly the architects can make those changes. Overall, it’s a great tool to help figure moves, where people sit and has been very useful tool to help with other departments in our organization. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

Reserve a Desk tool didn't work out as well as intended. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Thank you for your review. It is so great to hear that Wisp has supported your space management needs in a timely manner. We appreciate your candid feedback about the desk reservations and will pass it along to our team. Take care!

Verified User in Automotive

Enterprise (> 1000 emp.)

8/12/2022

"Great product, even better customer service."

5/5

What do you like best about Wisp by Apex42?

It easily keeps our large campus organized. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

I can't think of anything offhand that is an issue. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Thank you for your kind words about Wisp! We strive to be your partner and we're thrilled to hear it's been a great experience for your team. Please continue to let us know if we are meeting your needs in the future.

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

8/18/2022

"Fast, Easy and useful."

5/5

What do you like best about Wisp by Apex42?

I like that I can navigate, make changes and report accurately. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

There is nothing that I don't like. It is all working well. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Thank you for your rating and review! We appreciate having you as a Wisp customer. Please don't hesitate to reach out if you need anything further.

Verified User in Facilities Services

Enterprise (> 1000 emp.)

4/9/2022

"One of the best space management software"

4.5/5

What do you like best about Wisp by Apex42?

WISP is one of the best space management software I have ever used. It is extremely customizable which makes it super user-friendly. The UI is very easy to understand. On top of that, they have a great team of advisors who are always ready to help in time of need. It is one of the highly recommended tool for space management. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

There is nothing much to dislike but sometimes it takes a while to load the pages which seems a bit annoying, and probably graphics can be improved for a better experience. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Thank you for your kind words about our software. We are glad to hear you find Wisp user-friendly and customizable. If you ever have any suggestions, we would love to hear them! Please continue to let us know if we are meeting your needs in the future.

Marissa B.

Receptionist

Enterprise (> 1000 emp.)

8/5/2022

"WISP has been very user friendly"

4.5/5

What do you like best about Wisp by Apex42?

Being able to view the floor plan easily Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

Not very many easy ways to pull reports for use of the reservation system Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Thank you for your rating and review! You are a valued Wisp customer and look forward to our continued partnership! I will pass your suggestion about the reservation system along to our development team. Please don't hesitate to reach out if you need anything further.

Verified User in Legal Services

Enterprise (> 1000 emp.)

8/30/2022

"Using Wisp for our corporation has been a great experience."

4.5/5

What do you like best about Wisp by Apex42?

It is an extremely user friendly interface. It makes our internal working systems seamless. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

Sometimes there are glitches, but mostly because of user error. We would love it if Wisp could feed back and send information to our outside platform. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Thank you for your kind words about our software. We are glad to hear you find Wisp easy to use. We appreciate your feedback, and please continue to let us know if we are meeting your needs in the future.