Generated from real user reviews
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
4.5/5
"TMA Software"
What do you like about WebTMA?
It is a great tool for all Facilities Management staff at Minnesota State University Mankato. It is easy to use for all staff. The customer service t
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"WebTMA is an extremely useful tool for maintenance issues."
What do you like about WebTMA?
Being able to quickly find and track work orders.
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
4.5/5
"TMA Software"
What do you like about WebTMA?
It is a great tool for all Facilities Management staff at Minnesota State University Mankato. It is easy to use for all staff. The customer service t
Verified User
Enterprise (> 1000 emp.)
5.0/5
"WebTMA is an expansive program for managing equipment, preventative maintenance, work orders, etc."
What do you like about WebTMA?
WebTMA has a great number of options and features, reporting capabilities, trackers, and inspection tools. The mobile app capabilities are a big plus.
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
5.0/5
"WebTMA is an expansive program for managing equipment, preventative maintenance, work orders, etc."
What do you like about WebTMA?
WebTMA has a great number of options and features, reporting capabilities, trackers, and inspection tools. The mobile app capabilities are a big plus.
Christina L.
Small-Business (50 or fewer emp.)
5.0/5
"Easy to use and perfect for a paper free workplace"
What do you like about WebTMA?
Ease of utilizing reports and paper free
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
4.5/5
"TMA Software"
What do you like about WebTMA?
It is a great tool for all Facilities Management staff at Minnesota State University Mankato. It is easy to use for all staff. The customer service t
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"WebTMA is an extremely useful tool for maintenance issues."
What do you like about WebTMA?
Being able to quickly find and track work orders.
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
4.5/5
"TMA Software"
What do you like about WebTMA?
It is a great tool for all Facilities Management staff at Minnesota State University Mankato. It is easy to use for all staff. The customer service t
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.0/5
"V7 Is My First Experience with TMA as a Business-Side Administrator"
What do you dislike about WebTMA?
SLAs are vague. Tickets take anywhere from a few days to months to resolve (specifically post upgrade tickets). Customer View data models are not clea
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.0/5
"V7 Is My First Experience with TMA as a Business-Side Administrator"
What do you dislike about WebTMA?
SLAs are vague. Tickets take anywhere from a few days to months to resolve (specifically post upgrade tickets). Customer View data models are not clea
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.0/5
"V7 Is My First Experience with TMA as a Business-Side Administrator"
What do you dislike about WebTMA?
SLAs are vague. Tickets take anywhere from a few days to months to resolve (specifically post upgrade tickets). Customer View data models are not clea
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.0/5
"V7 Is My First Experience with TMA as a Business-Side Administrator"
What do you dislike about WebTMA?
SLAs are vague. Tickets take anywhere from a few days to months to resolve (specifically post upgrade tickets). Customer View data models are not clea
The way you can enter time to work orders. Also, the tasks are easy to find in the menu. I can save tabs to my favorites. Review collected by and hosted on G2.com.
Sometimes the system would go down. I work in CA, and they are based in OK. Review collected by and hosted on G2.com.
Tracking compliance and it’s very easy to import and export data Review collected by and hosted on G2.com.
Inconsistent configuration and it’s hard to migrate the system with in house applications Review collected by and hosted on G2.com.
I do like the all the guages that you can put on your workspace. This allows you to view at a quick glance all the WO that you have open. I also use it to keep track of all the work that has been done to let me know how efficient I am. Review collected by and hosted on G2.com.
I do wish the GUI interface was a little easier to use. It is a little clunky at times doing some processes just taking too many steps. A slicker interface would help with these issues. Review collected by and hosted on G2.com.
I like that clinic managers can submit their own maintenance requests, so that I don't get hundreds of emails every day. Review collected by and hosted on G2.com.
I don't like that only one person can add locations or make edits. I have to wait a very long time to be able to submit requests. I also have problems when there are required fields with nothing populated in the drop down. Review collected by and hosted on G2.com.
Ability to customize, ability to give some users "super user" access while others can just use a simple form, ability to link attachments Review collected by and hosted on G2.com.
I can't think of anything that i dislike, other than just the learning curve for some Review collected by and hosted on G2.com.
WebTMA is a great solution in normal business but it has been a struggle to get it to work for our applications. We have a to make significant adjustments to accommodate the system but after almost 4 years it seems to be running pretty well. Review collected by and hosted on G2.com.
Not the best for every application of use, for our company we have specific inspections for attractions and creating those inspections and generating them is not the easiest and wish there could be a module of some kind to help facilitate those. Review collected by and hosted on G2.com.
Product is not up-to-date. Even though it is formatted it does not truly work on a mobile app. The recordkeeping is the best portion of the system. Review collected by and hosted on G2.com.
online applications does not work it did not work on the mobile absolutely you did not work on android but it didn't work on an iPhone. As we were told it was still being developed this was back in 2014. Review collected by and hosted on G2.com.
The ability to add items to a favorites menu for quick access. Review collected by and hosted on G2.com.
The inability to customize individual dashboards to each users specific needs. Review collected by and hosted on G2.com.
