--- title: WebinarJam Reviews meta\_title: 'WebinarJam Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 59 reviews by the users' company size, role or industry to find out how WebinarJam works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 59 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### WebinarJam Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find it frustrating that WebinarJam offers **free features available elsewhere** and has an impossible cancellation process. [(1 mentions)](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=1443113&qs=pros-and-cons#reviews) Users experience **communication delays** when transitioning between live streams and pre-recorded videos in WebinarJam. [(1 mentions)](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=2486772&qs=pros-and-cons#reviews) Users experience significant **delay issues** when transitioning from live streams to pre-recorded videos on WebinarJam. [(1 mentions)](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=2486791&qs=pros-and-cons#reviews) Users find WebinarJam **expensive** as similar features are available for free, and canceling the service is difficult. [(1 mentions)](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=1976555&qs=pros-and-cons#reviews) Users are frustrated by the **payment issues** with WebinarJam, citing difficulties in cancellation and cost compared to free alternatives. [(1 mentions)](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=1443245&qs=pros-and-cons#reviews) ### Top Cons or Disadvantages of WebinarJam ##### 1. Account Issues Users find it frustrating that WebinarJam offers **free features available elsewhere** and has an impossible cancellation process. [ See 1 mentions ](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=1443113&qs=pros-and-cons#reviews) See Related User Reviews ![Alexander K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander K.") AK Alexander K. Small-Business (50 or fewer emp.) 0.0/5 "Unethical treatment of customers" What do you dislike about WebinarJam? Something you can get for free from other products and impossible to cancel service. ##### 2. Communication Delays Users experience **communication delays** when transitioning between live streams and pre-recorded videos in WebinarJam. [ See 1 mentions ](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=2486772&qs=pros-and-cons#reviews) See Related User Reviews ![Kim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim P.") KP Kim P. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Simulating Live Events with Pre-Recorded Content" What do you dislike about WebinarJam? There are delays when switching from live stream to showing a pre-recorded video. ##### 3. Delay Issues Users experience significant **delay issues** when transitioning from live streams to pre-recorded videos on WebinarJam. [ See 1 mentions ](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=2486791&qs=pros-and-cons#reviews) See Related User Reviews ![Kim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim P.") KP Kim P. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Simulating Live Events with Pre-Recorded Content" What do you dislike about WebinarJam? There are delays when switching from live stream to showing a pre-recorded video. ##### 4. Expensive Users find WebinarJam **expensive** as similar features are available for free, and canceling the service is difficult. [ See 1 mentions ](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=1976555&qs=pros-and-cons#reviews) See Related User Reviews ![Alexander K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander K.") AK Alexander K. Small-Business (50 or fewer emp.) 0.0/5 "Unethical treatment of customers" What do you dislike about WebinarJam? Something you can get for free from other products and impossible to cancel service. ##### 5. Payment Issues Users are frustrated by the **payment issues** with WebinarJam, citing difficulties in cancellation and cost compared to free alternatives. [ See 1 mentions ](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=1443245&qs=pros-and-cons#reviews) See Related User Reviews ![Alexander K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander K.") AK Alexander K. Small-Business (50 or fewer emp.) 0.0/5 "Unethical treatment of customers" What do you dislike about WebinarJam? Something you can get for free from other products and impossible to cancel service. ## Top-Rated Alternatives [ ![Livestorm](https://images.g2crowd.com/uploads/product/hd_favicon/fcf097c44bc70fcf3756ae636170ae13/livestorm.svg "Livestorm") Livestorm 4.4/5(1,730) ](https://www.g2.com/products/livestorm/reviews) [ ![GoTo Webinar](https://images.g2crowd.com/uploads/product/hd_favicon/f2c84d59bd2703e7f830afc1af579b12/goto-webinar.svg "GoTo Webinar") GoTo Webinar 4.2/5(804) ](https://www.g2.com/products/goto-webinar/reviews) [ ![Zoom Events and Webinars](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-events-and-webinars.svg "Zoom Events and Webinars") Zoom Events and Webinars 4.5/5(413) ](https://www.g2.com/products/zoom-events-and-webinars/reviews) [ View All Alternatives ](https://www.g2.com/products/webinarjam/competitors/alternatives) ![Verified User in International Trade and Development](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in International Trade and Development") II Verified User in International Trade and Development Small-Business (50 or fewer emp.) 4/14/2020 "Excellent Experience! Sign Up Fields could be more customizable." 4/5 What do you like best about WebinarJam? We've had a great experience with WebinarJam, so far we've trained more than 50,000 SMEs with all of our webinars. It´s a very friendly platform. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? We use our own platform for the Sign Up as we need to have more fields. But overall, a very good experience with webinarjam. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? Online trainings Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Stacey S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacey S.") SS Stacey S. Chief Growth Officer & Chief Context Officer Computer Software Small-Business (50 or fewer emp.) 6/10/2019 "Don't fall into their free trial trap" 0.5/5 What do you like best about WebinarJam? I liked the idea of supporting multiple presenters, not having users download anything and the marketing of the events built into the setup. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? Their free trial is a trap and impossible to quit. No account management in the UI, the telephone number is just a message, and no one has ever responded to me from support. I finally had to quit the system via Amex - blocking them as a merchant. I found all this out after I abandoned my trial because the second webinar I tried had no audio. The setup and admin to harvest the attendees was convoluted. Their UI sucks, with features hidden in weird places. Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: Any company that makes it impossible to close the account, or talk to support is not a customer centric company and has questionable business morals. I do not recommend. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? So far, its only created problems. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") AC Verified User in Civic & Social Organization Mid-Market (51-1000 emp.) 11/7/2019 "User Friendly, Cost Effective" 4/5 What do you like best about WebinarJam? You can't beat WebinarJam's cost- it's a great tool for getting your message to larger audiences. The webinar process is fairly simple & can be learned quickly. Chat, slides, video integrations are pretty seamless. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? It lacks some functionality in video integrations: skipping to part of a video, interrupting the video to go speak. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? Training clients during the time that works best for them. They are happier and feel well-served. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Mid-Market (51-1000 emp.) 11/27/2019 "WebinarJam" 3.5/5 What do you like best about WebinarJam? Very effective tool for hosting webinars for heath and safety. Easy to setup and use for non-technical users. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? A bit pricey in my opinion. I feel they could do better in this area. Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: Great for professional use. Especially for health and safety. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? Generating webinars for employees to watch and take part in. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") UA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 2/12/2019 "How did we ever do webinars before??" 5/5 What do you like best about WebinarJam? The entire process is so seamless! We love how you can set up all of the email notifications (pre-webinar reminder emails, replay emails, etc), plus integrate with our email marketing provider for a more robust communication strategy. The ability to pre-add offers, video injections, file sharing, and more is awesome and makes the live session run so smoothly. There's an express configuration if you're in a rush,, but we like using the full configuration to set up all the details. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? The only thing we dislike is that replay viewers can't fast-forward through the webinar replays. While we totally understand why they have it set up like this as a default, we wish there were an option to change this, as several of our webinar attendees have requested it. Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: Highly recommend, especially if you're planning on hosting multiple webinars per month, and you already have started building your audience. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? WebinarJam helps us generate leads and drive sales. We're able to offer free, value-packed online workshops to anyone in the world, and at the end we can pitch related products. Webinar conversion rates are much, much higher than conversions on social media. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite CM Charles M. Small-Business (50 or fewer emp.) 7/26/2018 "Definitely my favorite webinar software" 5/5 What do you like best about WebinarJam? WebinarJam allows you maximum control over the webinar experience. For anyone who sells products or services via webinar, you know the need to have things happen in a very precise fashion, such as videos rolling and/or showing PowerPoint slides. I can easily add those into my presentation and seamlessly transition back and forth between them. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? I miss some of the old templates for the Thank You pages. I wish it was easier to make those nice and have more content on them. (Maybe something they'll fix soon!) Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: You can't just slap together any old webinar and hope it works. You need to think about the presentation and how the audience will perceive it. WebinarJam not only has the tools to make the presentation better looking, the setup process for a webinar will force you to think critically about it. Also, if you like integrating your webinars seamlessly with your CRM, this is going to be a very good setup for you. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? We needed a webinar platform to convert leads to new members of our program. This software integrated with Infusionsoft (one of our requirements) and was perfectly situated to lead up to a sale at the end of the webinar. You can display an offer at just the right moment. I was able to do the same webinar for over a year (live every time) with zero problems and got more program members from that webinar than just about anything else we did during that time! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite LC Lindsay C. Small-Business (50 or fewer emp.) 7/30/2018 "Simple and Easy Webinar Platform" 4.5/5 What do you like best about WebinarJam? I really like the ease of use and professionalism there is to the platform of this website. I really like how I can use up to 6 co-presenters within my webinar. The quality of the video and audio is superb and I can say that my coworkers and colleagues enjoy it as much as I do. I also really enjoy having a live chat during my webinar as well with the people in my video chat. It makes this very advanced and high quality and a valuable resource tool. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? I do not have any dislikes about WebinarJam currently. Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: This platform is very high quality and I find it to be extremely worth it. My coworkers enjoyed using this platform and I know that with the simplicity and professional looking platform, it makes WebinarJam enjoyable to use. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? The business problems we are solving with WebinarJam is the communication we need from different geographical points. People travel for business and it is a great tool we can use to keep means of communication when other staff is away. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite AM Ashley M. Small-Business (50 or fewer emp.) 7/30/2018 "Great experience" 3.5/5 What do you like best about WebinarJam? I liked how intuitive the platform is that you can pretty much teach yourself. It is very structured and the steps of use are very clear. It contains lots of valuable features and enables users to create cool webinars. The customer support system is probably one of the best I have dealt with. They go above and beyond. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? I don't have many problems with this software as it has solved so many problems for me but one thing I noted was that it is important to be extra careful when playing around with it as I accidentally deleted a previous webinar and the system has no way of resurrecting deleted files. Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: If you run webinars on a regular basis I would 100% recommend using webinar jam. Especially if your goal is to get a lot of viewers. It is so easy to use and intuitive that you can learn it by yourself without wasting too much time training your staff in on it. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? Sign ups to our webinars increased dramatically as we finally found a system that has smooth integration and easy set up for viewers. I found with previous softwares our numbers were dropping due to technical difficulties and viewers don't have patience, it needs to be efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") UR Verified User in Research Small-Business (50 or fewer emp.) 7/28/2018 "Better than adobe connect" 3/5 What do you like best about WebinarJam? I liked that I could upload slides and run power point presentations through with the audience. When I used adobe connect I had this problem Review collected by and hosted on G2.com. What do you dislike about WebinarJam? I dislike the lack of privacy in live streams - when I wanted to do a closed stream with my team (who are from all over) about unpublished results I realized there were people accessing it that were not invited. Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: check out the trial for sure. 1$ for 60 days. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? When sharing research results the Jam Polls allowed us to ask research participants what their perceptions about what the results would be were, before sharing the results, I found the jam polls less glitchy than other options for example adobe connect which I do not like. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Hassam F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hassam F.") HF Hassam F. Head of Lifecycle & Product Growth Small-Business (50 or fewer emp.) 7/30/2018 "Definitely beats Skype for hosting webinars" 4.5/5 What do you like best about WebinarJam? I really like the fact that you can connect with multiple presenters in an interface that's engaging for the users. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? Good connectivity with third party apps but I'd like to see an Outlook add-in that would automatically add an e-mail message with a link Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: Definitely try out the trial and see if it works for your use case! Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? We were looking to host webinars about our product to multiple law firms. The benefits were allowing multiple firms to join in on the call and interact via polls. Review collected by and hosted on G2.com. 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