--- title: WebinarJam Reviews meta\_title: 'WebinarJam Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 59 reviews by the users' company size, role or industry to find out how WebinarJam works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 59 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### WebinarJam Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find it frustrating that WebinarJam offers **free features available elsewhere** and has an impossible cancellation process. [(1 mentions)](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=1443113&qs=pros-and-cons#reviews) Users experience **communication delays** when transitioning between live streams and pre-recorded videos in WebinarJam. [(1 mentions)](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=2486772&qs=pros-and-cons#reviews) Users experience significant **delay issues** when transitioning from live streams to pre-recorded videos on WebinarJam. [(1 mentions)](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=2486791&qs=pros-and-cons#reviews) Users find WebinarJam **expensive** as similar features are available for free, and canceling the service is difficult. [(1 mentions)](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=1976555&qs=pros-and-cons#reviews) Users are frustrated by the **payment issues** with WebinarJam, citing difficulties in cancellation and cost compared to free alternatives. [(1 mentions)](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=1443245&qs=pros-and-cons#reviews) ### Top Cons or Disadvantages of WebinarJam ##### 1. Account Issues Users find it frustrating that WebinarJam offers **free features available elsewhere** and has an impossible cancellation process. [ See 1 mentions ](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=1443113&qs=pros-and-cons#reviews) See Related User Reviews ![Alexander K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander K.") AK Alexander K. Small-Business (50 or fewer emp.) 0.0/5 "Unethical treatment of customers" What do you dislike about WebinarJam? Something you can get for free from other products and impossible to cancel service. ##### 2. Communication Delays Users experience **communication delays** when transitioning between live streams and pre-recorded videos in WebinarJam. [ See 1 mentions ](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=2486772&qs=pros-and-cons#reviews) See Related User Reviews ![Kim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim P.") KP Kim P. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Simulating Live Events with Pre-Recorded Content" What do you dislike about WebinarJam? There are delays when switching from live stream to showing a pre-recorded video. ##### 3. Delay Issues Users experience significant **delay issues** when transitioning from live streams to pre-recorded videos on WebinarJam. [ See 1 mentions ](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=2486791&qs=pros-and-cons#reviews) See Related User Reviews ![Kim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim P.") KP Kim P. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Simulating Live Events with Pre-Recorded Content" What do you dislike about WebinarJam? There are delays when switching from live stream to showing a pre-recorded video. ##### 4. Expensive Users find WebinarJam **expensive** as similar features are available for free, and canceling the service is difficult. [ See 1 mentions ](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=1976555&qs=pros-and-cons#reviews) See Related User Reviews ![Alexander K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander K.") AK Alexander K. Small-Business (50 or fewer emp.) 0.0/5 "Unethical treatment of customers" What do you dislike about WebinarJam? Something you can get for free from other products and impossible to cancel service. ##### 5. Payment Issues Users are frustrated by the **payment issues** with WebinarJam, citing difficulties in cancellation and cost compared to free alternatives. [ See 1 mentions ](https://www.g2.com/products/webinarjam/reviews?filters%5Bsentiment_snippet%5D=1443245&qs=pros-and-cons#reviews) See Related User Reviews ![Alexander K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander K.") AK Alexander K. Small-Business (50 or fewer emp.) 0.0/5 "Unethical treatment of customers" What do you dislike about WebinarJam? Something you can get for free from other products and impossible to cancel service. ## Top-Rated Alternatives [ ![Livestorm](https://images.g2crowd.com/uploads/product/hd_favicon/fcf097c44bc70fcf3756ae636170ae13/livestorm.svg "Livestorm") Livestorm 4.4/5(1,730) ](https://www.g2.com/products/livestorm/reviews) [ ![GoTo Webinar](https://images.g2crowd.com/uploads/product/hd_favicon/f2c84d59bd2703e7f830afc1af579b12/goto-webinar.svg "GoTo Webinar") GoTo Webinar 4.2/5(804) ](https://www.g2.com/products/goto-webinar/reviews) [ ![Zoom Events and Webinars](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-events-and-webinars.svg "Zoom Events and Webinars") Zoom Events and Webinars 4.5/5(413) ](https://www.g2.com/products/zoom-events-and-webinars/reviews) [ View All Alternatives ](https://www.g2.com/products/webinarjam/competitors/alternatives) ![Sophia W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophia W.") SW Sophia W. Owner, Teacher, and Practitioner Small-Business (50 or fewer emp.) 4/13/2020 "Has what you need to make the magic happen." 4.5/5 What do you like best about WebinarJam? I love the ease of set up, the whiteboard in the room. The ability to engage and interact with people chat, bring them on screen, and multiple ways to get feed back. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? I didn't know there was Mailchimp integration. Till today. I hesitate to bring multiple people on screen at once it seems to slow down a lot. So not my favorite for some aspects of my teaching style. Great for webinar style. I wish I could save my slides inside a window instead of setting that up each time I log into the webinar room. I also don't like that it doesn't automatically record my webinar. I did one and didn't realize I had to record. So I lost the whole of it. Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: If you are looking for a system to connect, educate and sell from this has it set up SO EASY! just take the time to get to know it and you will find useful thoughtful treasures in every corner of the design. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? Easy opt-ins. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") AP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 8/12/2020 "WebinarJam is a solid platform with great marketing tools." 4.5/5 What do you like best about WebinarJam? The marketing tools, relatively easy to set up, audience interaction tools. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? The ongoing lag between broadcast and the audience hearing you (This can be very frustrating but you can adapt to it when you have to), Lack of foreign language support, occasional weird behaviour in the UX. Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: Trial it first to see if it meets your needs. Test integrations to make sure they simplify the process for you. We are currently having to do lots of manual work to integrate with HubSpot, our LMS and other parts of our system. Not all WebinarJam's fault though. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? Reaching an increased audience with our training content, up-selling to the audience to promote services, have delivered to an audience of over 500 flawlessly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 8/10/2020 "There could be a few improvements." 3.5/5 What do you like best about WebinarJam? There are a lot of options for adding content, pop ups, polls, etc. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? The registration page - it's often not read to the bottom of the screen where you actually have to click in order to get to register. The set up pages should have the continue at the bottom of each page instead of having to scroll to the top of the page. Also, just logging into Webinarjam should just be a click on the Webinarjam box. Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: Practice practice practice Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? See above dislike box. Once everything is set up what we have been able to produce works well. It's helping us to reach a broad audience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PH Peter H. Small-Business (50 or fewer emp.) 10/26/2020 "WebinarJam rocks!" 4.5/5 What do you like best about WebinarJam? The ability to schedule and customize multiple webinars. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? The tech support leaves a lot to be desired. Often it takes more than 24 hours to get a response, and multiple 24 hour volleys to resolve an issue. Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: A relatively robust tool for handling multiple events over multiple and/or overlapping time frames. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? Scheduling and recording webinars. Will plan to integrate with EverWebinar once we have enough recorded content. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 10/13/2020 "WebinarJam's shelf life is over..." 2.5/5 What do you like best about WebinarJam? WebinarJam was designed by high end marketers for marketers, and so it streamlines the process of delivering a webinar aimed to support selling things. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? The software never delivered on its promises to make streaming to facebook live work. It has not been properly updated, and never did solve the lag problem completely. There are newer, cheaper products on the market which allow more than only four presenters at a time. Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: There are other newer products which offer more features, and do not require downloads, such as whereby.com Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? WebinarJam made it easy to register prospects to webinars and to keep in touch with them by sending reminders at regular intervals. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite EV Eugen V. Creator Small-Business (50 or fewer emp.) 10/9/2020 "So far the best service for large webinars" 5/5 What do you like best about WebinarJam? WebinarJam offers a big variety of opportunities for me as webinar host. Registration page, one-click registation link, tracking goals, option to change design, great chat room, good statistics. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? Connection quite often fails. You need to have a good internet and up-to-day laptop. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? I integrated one-click registration link as a confirmation url after participants filled the web-form from zoho crm. I was heppy that it works so good. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Karense F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karense F.") KF Karense F. CEO and founder Small-Business (50 or fewer emp.) 5/28/2020 "Webinarjam for teaching" 4/5 What do you like best about WebinarJam? I can have many participants, there are many features, you can replay the webinar Review collected by and hosted on G2.com. What do you dislike about WebinarJam? The delay when I do a webinar. I have to be logged in as a regular participant to see the chat log in real time. The participants can fast forward on the replay link. They have to see the whole webinar, although they may want to skip some parts Review collected by and hosted on G2.com. Recommendations to others considering WebinarJam: It is a great program with many advanced features that I haven´t learned to use yet. Looking forward to learn more. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? Teaching to a large group. It is convenient, fun and popular! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") UE Verified User in E-Learning Small-Business (50 or fewer emp.) 4/17/2020 "I couldn't image a company with worse customer service" 0/5 What do you like best about WebinarJam? The software works better than the competitors to my knowledge, which is unfortunate because the company is absolutely awful (and the software doesn't even work that well either, just better than the other options). Review collected by and hosted on G2.com. What do you dislike about WebinarJam? I dislike that because the other softwares in this space just aren't that good, I don't have much option but to work with EW. Their customer service is the worst example of how customers ought to be treated. The company doesn't care in the slightest about their clients, nor are they able to effectively fix major issues with their software within any reasonable amount of time. A few examples: - EW recently launched a new version of their platform which required all users to manually migrate every single piece of their data from old to new. EW gave a total of 1 month heads up about this before they deleted everything and locked users out of the old version. For reference, the process took my team about 30 hours. - That same "new version" of the software had some massive holes in it, which rendered the whole software virtually useless to a particular group of customers. It took my team over 10 days to show their support personnel that this issue existed. They insisted time and time again that it was user-error, until finally after over 10 days of back and forth they realized that it was a system-error and actually began to fix it. - Their support team responds to tickets within about 24-48 hours in my experience, which in my opinion is abysmal. Resolving even critical issues takes days. - Coming back to the launch of their "new version", EW later decided to extend the timeline on deleting all content from the old version by another month. Rather than informing their users of this though, they did it quietly without any heads up. The goal seems to have been to "trick" users into dropping everything and not delay the migration process. The result was just that, and my team dropped everything for several days to complete the process (while also trying to get EW to fix the aforementioned holes in their new software). Being treated like children who can't manage timelines without being lied to is... Wow. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? We use EW to run automated webinars and promote our training programs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Neill T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neill T.") NT Neill T. Small-Business (50 or fewer emp.) 6/8/2020 "The email system is poor and inflexible" 1.5/5 What do you like best about WebinarJam? The marketing elements allow you to customise emails. We do not have a marketing department per se but the software is easy to navigate and the tutorials helpful. Once you have set up one webinar all others are very easy to follow. Review collected by and hosted on G2.com. What do you dislike about WebinarJam? I haven't seen many downsides. If I had a wish list I would like to add a better follow up feedback questionnaire to be sent to the attendees after the webinar. It would also be helpful if the presenters could select a better quality background to provide a more polished appearance. Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? During lockdown we have been able to continue to reach out to our client base and attract new clients via the internet rather than the traditional marketing methods. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AM Andrew M. Small-Business (50 or fewer emp.) 10/9/2020 "The best functions" 5/5 What do you like best about WebinarJam? I am fond of Live Chat,Automated Recordings and Flexible Scheduling. Ran webinars every week and need for this only one room! Review collected by and hosted on G2.com. What do you dislike about WebinarJam? Connection, connection, connection... Sometime it craches everything. But happens rarely Review collected by and hosted on G2.com. What problems is WebinarJam solving and how is that benefiting you? Th main benefits are the best support, discount offers. Ideal for live events, easy to watch on the smartphone. Review collected by and hosted on G2.com. 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