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Webex Interact

By Cisco

4.6 out of 5 stars
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Webex Interact Reviews & Product Details

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Webex Interact Reviews (26)

Reviews

Webex Interact Reviews (26)

4.6
26 reviews

Pros & Cons

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Shreya S.
SS
Marketing Executive
Mid-Market (51-1000 emp.)
"One of the most excellent services I've ever seen."
What do you like best about Webex Interact?

The experience with Textlocal's E-mail to SMS Gateway service has been excellent, starting with the service's evaluation. Very Helpfull technical salessupport which result in smooth integrate process, with their support team help I have setup textlocal within 10 mins time. They have a set of really strong APIs and really good documentation. Textlocal is in line with Indian Laws & Regulations. And till date whenever I need their support team help they resolve my problem with no time. Helps to send bulk data without any setbacks and automatically filters all the dublicate data. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

Textlocals interface is very difficult to work with, someone without a technological knowledge would undoubtedly will get lost, complex looking appearance of the website. Review collected by and hosted on G2.com.

Clarice M.
CM
SEO Content Writer and Content Creator
Small-Business (50 or fewer emp.)
"Reliable, Trustworthy and well optimised delivery"
What do you like best about Webex Interact?

I have used it and I belive that textlocal is so far the best SMS services I have used till date. Not just that it has the best optimised dashboard and delivers in a speedy manner as compared to its competitors Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

The cost of the service is higher as compared to its competitors. Its API needs some improvements when it comes to sending SMS in bulk and UI needs to be improved. It is an old tool as compared to automation. Review collected by and hosted on G2.com.

TT
Digital Marketing Executive
Small-Business (50 or fewer emp.)
"Simple and 100% Optimised Delivery"
What do you like best about Webex Interact?

Since I've been using text local for 13+ months and the conversion rate has increased, and the delivery rate is higher than it was previously. UI and navigation are user-friendly and easy to execute the campaign. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

Sometimes servers cannot handle the big data while creating the group contacts and prices are high compare to the market standard. Review collected by and hosted on G2.com.

Pradeep G.
PG
Digital Marketing Executive - Marketing Tech & Operations
Small-Business (50 or fewer emp.)
"Faster, Optimised Delivery & Best Class Support"
What do you like best about Webex Interact?

Textlocal is the best Sms service provider in India to blast the bulk campaign with dashboards and APIs. I loved it because they provide the best support, Sample and optimized dashboard, and super fast delivery of the promotional and transactional messages as compared to the other competitor in this segment. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

Prices are high as compared to the market standard and their APIs are basic and lots of API improvements are needed to compare with the latest campaign management system and technology. Review collected by and hosted on G2.com.

Ajinkya M.
AM
Deputy Manager Marketing
Mid-Market (51-1000 emp.)
"Good bulk SMS sending tool for small to medium enterprises"
What do you like best about Webex Interact?

Good DIY product with no dependency and good support Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

The old system of SMS whitelisting has been removed by most of the vendors but its still there at Textlocal. Also for reports you have to refer multiple tabs depending on which type of campaign you sent. Review collected by and hosted on G2.com.

Nibinesh S.
NS
IT Administrator
Small-Business (50 or fewer emp.)
"Ultimately a new way for organizations to use Messaging Gateway"
What do you like best about Webex Interact?

Often people buy the SMS Bundles to shoot messages in bulk, which might be annoying to the end-users!

TextLocal got some of the excellent features included for free (Included in the SMS Bundle). Such as SMS Inbox, SMS Event Management Solutions, Support Ticketing, Plugin with Excel, Powerful API, Gift Voucher Management.

SMS credits come with Lifetime Validity at affordable prices. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

As TRAI (Regulatory body in India) mandated the rollout of DLT Registration process to send SMS and compulsory Template Approval, got a lot of hassles in getting the template approved, which is a real pain, nowadays!

No clear dates on RCS Implementation, makes me worry. Review collected by and hosted on G2.com.

Amir T.
AT
Booking and scheduling coordinator
Small-Business (50 or fewer emp.)
"Good company to work with in EU and The UK"
What do you like best about Webex Interact?

The usability and integration of Textlocal are good to work with. Sometimes sms was not received in UAE. Overall experience was good and easy to use with our CRM system. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

Never had a problem with them but SMS stopped going out to UAE numbers, asked them to fix but they came back to us saying it cannot be fixed from their side anymore. Review collected by and hosted on G2.com.

JT
M
Mid-Market (51-1000 emp.)
"Flexible and Secure Messaging Application."
What do you like best about Webex Interact?

Textlocal has been very stable especially when sending bulk SMS.It have been very fast and we aslo able to personalize messages using client names.We are aslo able to send holidays and birthdays message to our clients in very affordable price. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

Textlocal application has been running very smoothly .We able to acheive alot.No complain. Review collected by and hosted on G2.com.

PS
A
Small-Business (50 or fewer emp.)
"Best Business SMS sending software for your organization"
What do you like best about Webex Interact?

1) fully customizable SMS application. We can personalize SMS text as per our requirements.

2) Cost-effective bulk SMS solution

3) User frinedly interface. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

It has everything required to send personalized bulk sms so nothing to dislike textlocal from my side Review collected by and hosted on G2.com.

SI
Ops executive
Small-Business (50 or fewer emp.)
"Now send bulk SMS at lowest rate."
What do you like best about Webex Interact?

1) lowest sms tariff to send bulk sms.

2) we can send both type of sms i.e. promotional and transactional

3) we can personalize sms as per our requirement

4) we can use variable data in SMS

5) Option to send sms individualy or in group

6) we can create and save multiple groups of mobile numbers for repeated use.

7) we can generate sms delivery confirmation report Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

I don't see any point to dislike textlocal Review collected by and hosted on G2.com.

Pricing

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Webex Interact Features
Bulk SMS
Two-Way Text Messaging
Text Scheduler
Reporting
Automation
White Label
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Webex Interact
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