Webex Contact Center Discussions

Webex Contact Center

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Webex Contact Center is a cloud-based contact center platform that enables businesses to connect customer experiences across all of the ways customers want to engage - proactive messaging, self-service, and human-assisted engagement. With broad channel support, Webex Contact Center allows customers to communicate in their individual channel of choice - whether that is voice, text, email, social messaging, or more, and ensures that agents have context and intelligence across the entire customer journey.

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# What improvements would you recommend for Webex Contact Center to better meet your customer service needs? What improvements would you recommend for Webex Contact Center to better meet your customer service needs? ##### Post Metadata

- Posted at: over 1 year ago - Author title: Pinned by G2 as a common question

# Does Webex contact center require a minimum number of agents? Does Webex contact center require a minimum number of agents? ##### Post Metadata

- Posted at: almost 3 years ago - Author title: Pinned by G2 as a common question

# What's new in Webex contact center? What's new in Webex contact center? ##### Post Metadata

- Posted at: over 3 years ago - Author title: Pinned by G2 as a common question

# What is Webex contact Centre? What is Webex contact Centre? ##### Post Metadata

- Posted at: over 3 years ago - Author title: Pinned by G2 as a common question

# What are the core capabilities of Webex contact center Enterprise? What are the core capabilities of Webex contact center Enterprise? ##### Post Metadata

- Posted at: almost 4 years ago - Author title: Pinned by G2 as a common question