Wave Reviews & Product Details

I really like that Wave's user interface is simple and easy to use, making it straightforward to find things. The customer service has been easy to use and they are easy to get a hold of. I found the features to be purposeful, useful, and offering a wide variety. Setting it up was also really easy, especially if you have your business and bank information ready. It was important for me as a small business owner to avoid combing through a poorly designed interface, and Wave helps me get things done quickly and accurately. Review collected by and hosted on G2.com.

The invoicing was a little wonky the last time I used it. Review collected by and hosted on G2.com.

I appreciate the free plan from Wave, which I've been using since I started with them almost ten years ago. I like the recurring invoicing feature and the automatic reminders for invoices, which takes a little off my mind knowing that's all being done for me. The platform's ability to handle multiple types of credit cards and ACH transactions is also something I like. Review collected by and hosted on G2.com.

I don't like that they removed the feature to file 1099s for a small fee. Now, you have to subscribe to their payroll service for the whole year, which I don't need. This feels like a money-grabbing move, and it's a huge negative for me. Their customer service hours are also very limited compared to before, and communication about changes was poor. You can't reach a human easily, which is frustrating. Review collected by and hosted on G2.com.

I like how Wave helps me contact and be seen by potential clients easily. I appreciate the facility to share my profile with a card, which makes it much simpler than writing my email on another phone. The initial setup was very easy, and we are still on Wave because we like it. Review collected by and hosted on G2.com.

I find it inconvenient that you have to click on a link to share your profile with the card. It would be better if the profile could just appear automatically on the cellphone without having to click a link. Review collected by and hosted on G2.com.

It's a best option for small businesses, freelancers who want their accounting with or without monthly basis and it's easy to navigate. I have a good experience with it. People can use it with small guidance and keep track on their finances without paying to someone. Review collected by and hosted on G2.com.

It's not for growing business anf it's lacking of advanced features. limited access for some states and addon pricing is little high for small businesses. Review collected by and hosted on G2.com.

Not just the pricing, but I also love the ease of use, it was so easy to setup and use. I was able to connect multiple bank and other accounts right away. I can customize transactions and quotes/estimates very easily. Integrations with other platforms are numerous and quite easy to setup. I LOVE IT! Review collected by and hosted on G2.com.

The customizable options in the brand kit are fewer and less flexible than I would like but overall that's about it! Review collected by and hosted on G2.com.

Seemingly easy to use web interface? Not much else. Review collected by and hosted on G2.com.

You sign up for their pro plan and then you can't setup a legitimate business banking account for payouts as advertised. When connecting with their team, they don't respond to your emails even though you have a ticket and an email chain going with them. Very unprofessional. Review collected by and hosted on G2.com.

Easy to use interface with multiple options for payroll, bookkeeping, hr & accounting. Review collected by and hosted on G2.com.

The support is very poor. They only offer an online chat bot support with limited hours. Whenever we had real issues with the software glitches, they would not address nor reply to us through their support. Review collected by and hosted on G2.com.

Onboarding was simple and fast. Use is reliable and I have already been gathering contact info from others. It integrates will with my contacts and have no issues with accessing the information later. Because of Wave, I am using it more than my paper cards! I have also recommended Wave to a few friends who were looking for a low cost option for digital business cards. Review collected by and hosted on G2.com.

It sometimes takes a while for the recipient to actually see the contact info on their device. Not sure if it is on their end or an issue with Wave servers. Also the Apple Wallet card needs a header as it can be difficult to find - it shows in the list as a white card. Review collected by and hosted on G2.com.

The automatic downloading of transactions saves hours of time. Invoicing is easy, payments are simple to set up. Payroll is most valuable. You can get started quickly and easily. I use it almost daily. Review collected by and hosted on G2.com.

If you have more than one business (or DBA) you have to switch businesses and sometimes your preferred default business does not appear first, requiring a switch business action before you can begin. It's a minor issue, so no big deal. Review collected by and hosted on G2.com.

It makes it quick and easy for small businesses with basic accounting needs to issue professional looking invoices. Review collected by and hosted on G2.com.

It’s not great if you need to be able to issue invoices in multiple currencies. Review collected by and hosted on G2.com.