Fast,reliable and it is helping make the process faster for clients. Review collected by and hosted on G2.com.

There nothing I dislike so far about waitwhile. Review collected by and hosted on G2.com.

I like being able to see exactly what those waiting need so that the appropriate person can assist them quicker Review collected by and hosted on G2.com.

I would like to add those of us that are contracted to be able to have our programs in the drop down menu. Review collected by and hosted on G2.com.

The best thing about wait while is that it makes it so easy to get people checked into our registration and to be able to send a text message to keep people UTD on where their at in line. Review collected by and hosted on G2.com.

I have issues with getting my registration to open up on Tuesdays. Every other day, no issues. I'm Not tech savvy at all so maybe if things could be more simple to figure out. Especially for people like me. lol Review collected by and hosted on G2.com.

Very simple user interface, straightforward. Review collected by and hosted on G2.com.

Sometimes hard to tell when a customer checks in if not explicitly looking at the screen. Review collected by and hosted on G2.com.

I love how easy it is for customers to sign up for returns and how simple! I also enjoy that we can text them alerts now instead of yelling their names across the room! This is really convenient for people who are hearing impaired or struggle with the english language. I have also been told by customers that they really enjoy the text alert feature as well since they can now go shopping or eat at our restaurant while waiting for their turn instead of standing in a busy, stuffy room. I also really enjoy the fact that we can look up the customers information on our side. This really helps us when a customer has come after we have notified them for 5mins and then taken them off the waitlist. We can easily confirm their reservation and also contact them after the return in case they have left something behind, which has happened on several occassions. It's also amazing that we can chat with customers through the website! So if a customer is delayed or has any questions before their return they can easily tell us or ask those questions! Review collected by and hosted on G2.com.

Honestly, none! This feature has allowed a lot of customers more convenience with their returns. They are now able to check their waitlist status anywhere in the store and now know when their turn is coming up and when to head back! They can also chat with a returns coworker regarding their returns before their time and can now save time waiting if we are unable to help them in store! Review collected by and hosted on G2.com.

Great program. I like the way that I can text and message customers Review collected by and hosted on G2.com.

Its is actually an awesome program but I don't like when it gets updated Review collected by and hosted on G2.com.

It's simple and efficient, it help a lot in my work. Review collected by and hosted on G2.com.

It gets the job done, and I honestly can't think of anything negative to say about it. Review collected by and hosted on G2.com.

this new addition where i can look at the customers information and it already tells me the location where the article/s the customer had bought makes it so much easier to locate the orders without having to switch applications too often making the application way too easy to use for me and for the customers to get ahold of us whenever they dont know how to get to the curbside location the messaging feature is always easy, fast and reliable. Review collected by and hosted on G2.com.

when i move the people fom serving to completed it does have some latency but i have too much patience to that even bugg me a little. Review collected by and hosted on G2.com.

CONVENIENCE OF USE AND HOW USER FRIENDLY THE SERVICE IS. IT MAKES YOUR DAY TO DAY JOB SO MUCH EASIER. Review collected by and hosted on G2.com.

NOTHING THAT I HAVE FOUND AS OF YET. THIS IS STILL NEW BUT SO FAR NOTHING NEGATIVE HAS ARISEN. Review collected by and hosted on G2.com.

That keeps all the customers in order to be served. Review collected by and hosted on G2.com.

Searches are not easy when you are looking for a particular transaction. Review collected by and hosted on G2.com.