VTiger has become the corporate CRM, easy to use already in the first use. You can access from anywhere, it is cloud based. We appreciate the possibility to customize the product according to our needs directly via the web without having specific programming or other knowledge. Reporting is great especially when you can build your own custom metrics to report on. There is also an app that allows you to solve various problems in cases where a network connectivity is not always present. Technical support is always present at any time helping you solve the problems encountered Review collected by and hosted on G2.com.

Currently we have not found any particular difficulty in the use of the adopted modules, Some missing features on marketing module as the ability to manage multiple mailing lists in a single Marketing list Review collected by and hosted on G2.com.

Vtiger helps the company to have a place where all important information can be integrated. From Sales to Human Resources, employees can find a variety of tools and options to work with, so the information can be reached by all levels within the company. The fact that you can find and create templates for internal communications, options to disclose information of our employees, customers and partners, and that it can be adapted to the company's needs regarding a software is always a plus. Review collected by and hosted on G2.com.

I have not found anything I would dislike as of yet. Review collected by and hosted on G2.com.

Dynamic, friendly, personalized, gather all the information you need of your customers. You can have all in one place. The technical support is amazing. Ideal for marketing and measuring customer satisfaction, managing the pipeline, customer segmentation. This is an online tool so anyone in the company can access no matter where you are, Review collected by and hosted on G2.com.

There is nothing to say about this tool, apart that has all you need for your company Review collected by and hosted on G2.com.

I use it for all the organization of the company, since a client needs a quote, then we use the next part to create a sales order, register the equipment, instruments that our storage has, it is incredible, it's very functional. We can organize everything with Vtiger. Vtiger is very helpful for us because it organizes all the different areas of the company, for example, sales, support after sales, logistics. We have documents ordered in the cloud, for example. If a seller wins a tender, he can upload the purchase orders to the cloud and we can all review it. I like, for example, in the case of the After Sales Support Area, I can create an asset (when a customer buys a medical equipment). I can create it with the serial number, then I can create the guarantees, preventive maintenance, and I can also create incidents if something happens to the equipment, for example, a failure, and we have it as a record, so that other engineers have knowledge if something has happened to that equipment or not. Additionally, I can assign a task to one of the engineers and tag it, so he is aware that he has a job to do with an asset. Review collected by and hosted on G2.com.

Phone calls are not helpful for us, we don’t use it because we use another system. Conversations are not helpful for us because we use Hangouts. In my opinion, Vtiger doesn’t have downsides. Review collected by and hosted on G2.com.

The good organization and capabilities, basically I can make a good organization on everything related to my customers, and have a good tracking on them. You can customize the fields that you need, adding new fields, and configuring them to be able to be shown in the report that you can make later in the reporting section. The reporting section although is a bit confusing at first, once you get the handle of it, is a great tool to manage your departments and plenty of other things that you might find helpful. Review collected by and hosted on G2.com.

Still not optimized enough for email, meaning that, the email inbox or mail manager is still not well optimized and I still find myself using my mail provider instead of being able to link everything through my Vtiger account. The reason behind this is because the sync between both services takes a while, and most of the time Vtiger is slow to be updated with the latest information from my mail provider. Take this with a grain of salt as it may be my internet service provider, but I believe it's not. Although it has phone calling support, and you can link the phone calls to an opportunity, it still needs a bit of automation, meaning that it would be really helpful and a time saver if the software is able to link automatically the phone calls to (in my case) the opportunity. Review collected by and hosted on G2.com.

-Excellent cloud based tool with powerful options and it allows the user to customize several functions depending on the project.

-Email marketing platform which supports various Social Media platforms and other Automation products for marketing purposes.

-The reporting capabilities are the best and storing of different documents and even files importing and exporting from and to other platforms its very well supported by this tool. Review collected by and hosted on G2.com.

-Nothing serious i can tell as a problem usage of Vtiger All-In-One CRM, even for the new users, there is online training available. Review collected by and hosted on G2.com.

I can organize and remodel different stages of the sales cycle. It's been easy to also collaborate with other team members and clients as well. Review collected by and hosted on G2.com.

Some of the navigation in finding reporting was a bit difficult at times. Some times trying to find where to put data into the system became frustrating. Review collected by and hosted on G2.com.

vTiger offers such an ease of use and scalability for managing leads and customers. It is definitely more than we expected when we took a leap of faith to become a user. The builder's customization ability is truly impressive and we can get very detailed in module creations. The unity that vTiger provides makes managing projects so much easier - marketing, sales, and tech support all together. Review collected by and hosted on G2.com.

Definitely the price. Starting out with only 10 users evaluating it, then moving up, it only got pricier. We also had trouble using the project manager. As a PM, this has delayed start times. Adding tasks and milestones is not as easy as it could be. Workfront was better with that for us. Review collected by and hosted on G2.com.

vTiger is highly configurable and is a great value for the money. Review collected by and hosted on G2.com.

There are integrations which are lacking for things such as LinkedIn, Zoominfo, Zoom meetings. It would be nice to be able to import lists for prospecting and create a flow from marketing through sales to account management without things being as carefully siloed. Review collected by and hosted on G2.com.

Ability to completely customise all modules and fields is incredibly helpful and refreshing Review collected by and hosted on G2.com.

The customer portal lacks modern aesthetics and there is little to no ability to properly manage finances through it Review collected by and hosted on G2.com.