--- title: vtenext Reviews meta_title: 'vtenext Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 38 reviews by the users' company size, role or industry to find out how vtenext works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 38 scale: '5' date_modified: '2026-11-03' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

vtenext Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy customization of vtenext, allowing tailored solutions that enhance daily operations efficiently. (6 mentions)
Users value the exceptional customer support of vtenext, appreciating their responsiveness and helpful consulting insights. (4 mentions)
Users value the flexibility of vtenext, enabling personalized solutions tailored to their unique business needs. (3 mentions)
Users value the feature richness of vtenext, finding it easy to customize and integrate into daily tasks. (2 mentions)
Users value the simplicity and customizability of vtenext, making it easy for anyone to adapt to their needs. (2 mentions)
Users face limited customization, needing technical support for modifications and incurring additional costs for changes and updates. (4 mentions)
Users face challenges with the limited features of vtenext, impacting customization and increasing costs for updates. (2 mentions)
Users find missing features challenging, as some functionalities are difficult to understand and customize effectively. (2 mentions)
Users find the additional costs for personalization and updates of vtenext to be quite significant. (1 mentions)
Users find the experience overwhelming due to the vast features and internal IT policy limitations hindering full utilization. (1 mentions)

5 Pros or Advantages of vtenext

5 Cons or Disadvantages of vtenext

vtenext Reviews (38)

Reviews

vtenext Reviews (38)

4.6
38 reviews
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Luca S.
LS
Luca S.
Associate Founder
Mid-Market (51-1000 emp.)
Originally submitted 2/23/2024
"Scalable and flexible Low-code/No-Code CRM in Cloud platform... Made In Italy"
5/5
What do you like best about vtenext?

I've been trying so many CRM platforms in these latest 10 years: VTENEXT finally gives me the flexibility and scalability super necessary in today's business organizations. Each of my customers knows they can ask me whatever they want: my company, as a certified vtenext developer, can build from scratch or configure with no-code BPM Engine, every (almost;-) business process in the company. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

We would like to upgrade to Wilson app more often Review collected by and hosted on G2.com.

MM
Marco M.
Small-Business (50 or fewer emp.)
"Best CRM and Best BPM"
5/5
What do you like best about vtenext?

The ease of use and the possibility of customizing it, Fast support and a program you use every day Review collected by and hosted on G2.com.

What do you dislike about vtenext?

Graphics too similar between masks, "on premise" installation is not very simple Review collected by and hosted on G2.com.

Attilio D.
AD
Attilio D.
Founder e project manager
Small-Business (50 or fewer emp.)
"Excellent platform for all purposes"
5/5
What do you like best about vtenext?

vtenext has a very intuitive UI and functions, useful survey plugin with response nested into contacts details Review collected by and hosted on G2.com.

What do you dislike about vtenext?

Php version required is not the latest stable Review collected by and hosted on G2.com.

VINCENZO M.
VM
VINCENZO M.
Finance Director
Small-Business (50 or fewer emp.)
"Complete, simple, and customizable CRM"
5/5
What do you like best about vtenext?

Simple management of customer support tickets, ease of integration with our management software Review collected by and hosted on G2.com.

What do you dislike about vtenext?

Nothing in particular.. I have nothing to report Review collected by and hosted on G2.com.

EC
Eliano C.
Small-Business (50 or fewer emp.)
"Safe, reliable, and customizable product"
5/5
What do you like best about vtenext?

Versatility, you can do whatever you want Review collected by and hosted on G2.com.

What do you dislike about vtenext?

some very advanced things require code writing Review collected by and hosted on G2.com.

Morgana Martina M.
MM
Morgana Martina M.
Assistenza tecnica software
Mid-Market (51-1000 emp.)
"Vte simplifies the use for customer support"
5/5
What do you like best about vtenext?

Through Vte we are able to correctly follow up on external clients' support and projects, as well as internal management.

The shared calendar for internal coordination. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

It would be useful to be able to manage the screens in the interventions and not as attachments. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Simply automate processes!"
5/5
What do you like best about vtenext?

I use vtenext daily. Easy to create forms and make interface changes I simply automate every organizational process I manage my clients effectively and conveniently Integrated chatbot. Customer Support is fast and effective. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

At the moment I have no negative aspects to highlight. Perhaps the newsletter module needs to be improved a little. Review collected by and hosted on G2.com.

LP
Leonardo P.
Small-Business (50 or fewer emp.)
"VTENEXT is a really useful platform for business process automation"
5/5
What do you like best about vtenext?

Excellent BPM engine

Easy to use

Flexibility

Good Costs Benefits Ratio Review collected by and hosted on G2.com.

What do you dislike about vtenext?

Calendar could be improved with some colour features Review collected by and hosted on G2.com.

Steve L.
SL
Steve L.
CEO
Small-Business (50 or fewer emp.)
"A perfect all-in-one CRM"
5/5
What do you like best about vtenext?

vtenext is an all-in-One CRM solution that allows you to manage all Marketing, Sales and After-Sales activities in a single platform by easily automating and digitizing all business processes, increasing productivity even remotely. We use it internally for all marketing and sales activities, for ticketing and assistance. We have increased our productivity and internal communication has also benefited from greater speed and automation. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

An easier interaction with Google Workspace would be appreciated but I'm sure vtenext is working on improving itself. Review collected by and hosted on G2.com.

Lorenzo T.
LT
Lorenzo T.
Socio dirigente
Small-Business (50 or fewer emp.)
"Very usable and easy. Staff is incredibly flexible and helpful"
4.5/5
What do you like best about vtenext?

I like that you can do almost whatever you want simply using different processes and modules. If you need any customization there are a lot of people that can help you creating something just for you. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

VTENext is great for our 5 users needs. Maybe for bigger companies you need more details. Review collected by and hosted on G2.com.