--- title: vtenext Reviews meta_title: 'vtenext Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 38 reviews by the users' company size, role or industry to find out how vtenext works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 38 scale: '5' date_modified: '2026-11-03' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

vtenext Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy customization of vtenext, allowing tailored solutions that enhance daily operations efficiently. (6 mentions)
Users value the exceptional customer support of vtenext, appreciating their responsiveness and helpful consulting insights. (4 mentions)
Users value the flexibility of vtenext, enabling personalized solutions tailored to their unique business needs. (3 mentions)
Users value the feature richness of vtenext, finding it easy to customize and integrate into daily tasks. (2 mentions)
Users value the simplicity and customizability of vtenext, making it easy for anyone to adapt to their needs. (2 mentions)
Users face limited customization, needing technical support for modifications and incurring additional costs for changes and updates. (4 mentions)
Users face challenges with the limited features of vtenext, impacting customization and increasing costs for updates. (2 mentions)
Users find missing features challenging, as some functionalities are difficult to understand and customize effectively. (2 mentions)
Users find the additional costs for personalization and updates of vtenext to be quite significant. (1 mentions)
Users find the experience overwhelming due to the vast features and internal IT policy limitations hindering full utilization. (1 mentions)

5 Pros or Advantages of vtenext

5 Cons or Disadvantages of vtenext

vtenext Reviews (38)

Reviews

vtenext Reviews (38)

4.6
38 reviews
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Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"VTENEXT is a great CRM, is very adaptive and easy to use."
4.5/5
What do you like best about vtenext?

I really like its adaptability, the CRM itself is really user friendly. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

Sometimes when the user needs an implementation on the system, the developers are a little slow. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"A flexible CRM Suite tool capable of quickly mapping business processes and digital transformation"
5/5
What do you like best about vtenext?

The strengths of VTEnext undoubtedly include the speed with which an MVP version can be brought into production, as well as the power and ease of use of the Business Process Modeling module for functional analysts. Implementation is very easy and fast (the solution is a pure SaaS and a lot of software connectors are available for integration with external apps). Among its key strengths is also the comprehensive mapping of sales and post-sales processes with ready-to-use, off-the-shelf functionalities. The initial mapping of information related to the various involved entities (sales force, product catalog, prospects, clients, sales data, customer service) is already complete, and it is extremely easy to enrich the database with custom data. Last but not least, the solution is GDPR compliant and ISO (900x, 2700x) certified! Review collected by and hosted on G2.com.

What do you dislike about vtenext?

VTE Next features a high number of native integrations (Email, certified email/PEC, Italian Digital Identity, etc.). To extend the use of VTE Next to use cases involving social media channels, a native integration with Instagram is recommended. Review collected by and hosted on G2.com.

NP
Nicola P.
Sales Account
Small-Business (50 or fewer emp.)
"A flexible software, capable of perfectly adapting to all our needs"
5/5
What do you like best about vtenext?

The software is simple to implement, integrate into business systems, and use. It also allows for customizations that can be done independently without needing programming skills. It is perfect for the daily management of sales flows. We have found great support in the Vtenext staff, who constantly assist us in its use. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

Nothing to report, at the moment we have not encountered any problems Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"A key gear shift"
5/5
What do you like best about vtenext?

The implementation of vte has fundamentally changed the way we work, allowing us to focus on value-added activities and not waste time on cross-checks. The system is very intuitive, easy to customize (even autonomously), and customer care is always responsive and ready to solve all issues. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

At present we are completely satisfied with vte, especially because of its flexibility and consequent ease of adaptation to business and internal procedures. Review collected by and hosted on G2.com.

FT
Federico T.
Project Manager
Small-Business (50 or fewer emp.)
Originally submitted 4/10/2024
"Flexible solution for any business"
5/5
What do you like best about vtenext?

A good BPM feature

Easy to customize

Stable solution

Easy Integration

A good support Review collected by and hosted on G2.com.

What do you dislike about vtenext?

limited look and feel

the lack of also managing the accounting Review collected by and hosted on G2.com.

Luca Z.
LZ
Luca Z.
Technical Manager
Enterprise (> 1000 emp.)
"Excellent CRM software"
5/5
What do you like best about vtenext?

For our company it was a great step forward to organize and centralize all group records. Thanks to VTENEXT and its bpm engine we have collected about 70k leads in 5 years and created over 50 customized modules. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

We like everything about this software, especially the company that professionally supports us day after day in our growth. Review collected by and hosted on G2.com.

Giacomo G.
GG
Giacomo G.
Analista Programmatore
Small-Business (50 or fewer emp.)
"Great tool"
4.5/5
What do you like best about vtenext?

Great customization

Easy to understand

Can be used on a daily basis with minimum effort

Has a lot of features Review collected by and hosted on G2.com.

What do you dislike about vtenext?

Some features are not easy to understand

Customization is hard to self implement Review collected by and hosted on G2.com.

SG
Stefano G.
Sales director
Mid-Market (51-1000 emp.)
Originally submitted 1/12/2023
"Flexible, smart support."
4.5/5
What do you like best about vtenext?

The possibility of adapting it to our needs with autonomous or supplied customizations Review collected by and hosted on G2.com.

What do you dislike about vtenext?

The management of offers and not being able to customize the graphic layout of the windows Review collected by and hosted on G2.com.

Marco Z.
MZ
Marco Z.
CEO & CTO
Small-Business (50 or fewer emp.)
"Maximizing CRM and BPM Efficiency with VTENEXT: A Comprehensive Review"
5/5
What do you like best about vtenext?

What I appreciate most about VTENEXT is its unique blend of CRM (Customer Relationship Management) and BPM (Business Process Management) functionalities. This combination allows for a seamless integration between managing customer relationships and optimizing internal processes. The platform's flexibility in customization and the ability to adapt to various business needs without extensive coding is particularly impressive. It provides tools that enhance workflow automation, improve data management, and facilitate effective communication within teams, ultimately leading to improved operational efficiency and customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

While VTENEXT offers a robust combination of CRM and BPM functionalities, some users may find the initial learning curve a bit steep. This rich suite of features, although highly beneficial, requires a dedicated effort to master, which might be challenging for newcomers. Additionally, the level of customization and sophistication it offers necessitates a thoughtful investment in training or external support, particularly for organizations with limited technical resources. This aspect could pose a challenge for smaller businesses. Moreover, the user interface, despite being powerful, may not be as immediately intuitive as some of its competitors, potentially leading to a slower adaptation period for some users. Review collected by and hosted on G2.com.

Carola C.
CC
Carola C.
PMO
Mid-Market (51-1000 emp.)
"Open source CRM"
5/5
What do you like best about vtenext?

Vte gives you the ability to manage almost independently the process entirely from the interface. The BPM module is easy to use, intuitive, and is essential in managing all processes. A complete CRM that allows you to manage reports and views simply from a dashboard that can be modified according to different needs. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

It's difficult to find flaws, perhaps I would still improve the app, even though I know there's a lot of work behind it. Review collected by and hosted on G2.com.