VolunteerMark Reviews & Product Details

VolunteerMark is a volunteer management platform designed to help organizations streamline volunteer management. It supports recruiting, scheduling, communicating with volunteers, tracking volunteer activity, logging hours, and reporting on performance.

What languages does VolunteerMark support?

VolunteerMark supports 1 language: English.

What company sizes is VolunteerMark designed for?

VolunteerMark is designed for organizations of all sizes, from self-employed teams and businesses with 1–10 employees through organizations with 10,001 or more employees.

Which industries is VolunteerMark built to serve?

VolunteerMark is built to serve organizations in a range of industries, including:

Consumer Services
Environmental Services
Executive Office
Higher Education
Hospital & Health Care
Museums and Institutions
Non-Profit Organization Management
Philanthropy
Political Organization
Primary/Secondary Education
Program Development
Public Relations and Communications
Religious Institutions
Education Management
International Affairs
Veterinary
Government Relations
Fine Art

What support options are available, and is live/human support included?

Support is available through self-service resources such as FAQs/forum and a knowledge base, as well as email/help desk.

What training resources are available to help teams get started?

VolunteerMark provides several resources to help teams get started:

Live Online
In Person
Documentation
Webinars
Videos

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UN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

12/12/2017

"Easy to Use for Non-Profits"

4/5

What do you like best about VolunteerMark?

The front and back end are easy to use especially for the volunteers. Making it more accessible for volunteers allows for quicker communication. Also, the navigation is easy to use making it even more accessible for the volunteers. Furthermore, the customer service is very good, have quick responses and reach out very quickly to solve issues. Review collected by and hosted on G2.com.

What do you dislike about VolunteerMark?

The syncing function isn't as easy to use making it more difficult to share and collaborate on information. I think even though it is easy to use a lot of the functions are still very simple and isn't automated as well. Review collected by and hosted on G2.com.

Recommendations to others considering VolunteerMark:

I would recommend playing around and taking a tour possibly watching videos or tutorials of users using VolunteerMark. If you are looking for a new platform definitely try it out, it's definitely helpful in the non-profit sector. Review collected by and hosted on G2.com.

What problems is VolunteerMark solving and how is that benefiting you?

It is easy to use for non-technical workers to use. Also, the system makes it very easy to track hours and communicate with volunteers more quickly in comparison to other softwares. The business problem that needed to be solved was to make it easier for the users and for the workers dealing with the volunteers. Review collected by and hosted on G2.com.

UN

Verified User in Non-Profit Organization Management

Enterprise (> 1000 emp.)

11/27/2017

"My experience with VolunteerMark"

3.5/5

What do you like best about VolunteerMark?

I love cloud platforms, and the structure of this makes this very easy to gather data from one source to another, especially when out in the field. Review collected by and hosted on G2.com.

What do you dislike about VolunteerMark?

It can be clunky for volunteers to use, not to mention many may feel that it is intrusive into their privacy. Review collected by and hosted on G2.com.

Recommendations to others considering VolunteerMark:

If you're a tech heavy NPO, with volunteers who will engage with apps for contact, this is a great program. We already have our own platform, plus most of our volunteers like to use their emails instead. Review collected by and hosted on G2.com.

What problems is VolunteerMark solving and how is that benefiting you?

It offers an in depth and somewhat easy to use program for nonprofit workers, especially in the religious sector. Review collected by and hosted on G2.com.

CW

Candice W.

Discovery Program Manager

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

12/14/2017

"Good trial run"

4.5/5

What do you like best about VolunteerMark?

It was all inclusive and the customer service was excellent Review collected by and hosted on G2.com.

What do you dislike about VolunteerMark?

A little dates. I wish the interface was a little more recent Review collected by and hosted on G2.com.

UN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

1/11/2017

"Good Program for Non-Profits"

3.5/5

What do you like best about VolunteerMark?

We have been impressed with the ease of use and navigation. It is definitely a program that you can navigate without too much difficulty. It allows for easy data entry of volunteer demographics, hours and other related information. Review collected by and hosted on G2.com.

What do you dislike about VolunteerMark?

We wish that it synced better with our other software programs, as most non-profits know how difficult it is to get various software components that cover volunteer management, development, marketing needs, and so on and so forth. Having the capability to share information between volunteers and development, etc. more easily can help the non-profit organization overall. Review collected by and hosted on G2.com.

What problems is VolunteerMark solving and how is that benefiting you?

We are trying to manage 500+ volunteers. This system has allowed us to track hours and reach volunteers much more easily than prior databases and volunteer software. We find it much more easy to navigate than the prior volunteer management software options we have used in the past. Also, we have found the technical support to be very useful. Review collected by and hosted on G2.com.

TA

Tara A.

Volunteer Manager

Hospitality

Small-Business (50 or fewer emp.)

2/9/2016

"Great calendar system for individual and group volunteers"

4/5

What do you like best about VolunteerMark?

Ease of signing up volunteers on the front and back end. The calendars are great and easy to communicate with volunteers. They have great customer service. They listen to feedback and continue to make changes to better their product. Our volunteers find it easy to use and sign up on their own or with a little guidance. Review collected by and hosted on G2.com.

What do you dislike about VolunteerMark?

Reporting functions. They are still very basic. It can be hard to remove multiple sign ups. Review collected by and hosted on G2.com.

Recommendations to others considering VolunteerMark:

Take a tour of the product and learn about it before you jump in. Every organization's needs are different, so do your due diligence. Review collected by and hosted on G2.com.

What problems is VolunteerMark solving and how is that benefiting you?

Less administrative time to schedule each volunteer, so I have the ability to focus on cultivating relationships with volunteers. Review collected by and hosted on G2.com.