Verkada Guest Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Verkada Guest to be a highly intuitive and easy-to-use platform, streamlining building entry without issues. (4 mentions)

Users value the easy-to-use access control of Verkada Guest, ensuring seamless building entry and efficient management. (2 mentions)

Users find the easy accessibility of the Verkada Guest mobile app convenient for seamless access without badges. (2 mentions)

Users appreciate the secure multi-feature access of Verkada Guest, enhancing convenience and usability across various organizations. (1 mentions)

Users highly value the excellent customer engagement of Verkada Guest, enhanced by quick issue resolution and accessibility. (1 mentions)

Users find the product more expensive than competitors, which makes it less appealing for budget-conscious buyers. (1 mentions)

Users note the limited features of Verkada Guest, though they don't consider it a deal-breaker. (1 mentions)

Users face login problems with Verkada Guest, experiencing unexpected logouts that require time-consuming re-authentication. (1 mentions)

Users experience occasional logout issues with Verkada, requiring re-authentication and causing delays in app access. (1 mentions)

Top Pros or Advantages of Verkada Guest

1. Ease of Use

Users find Verkada Guest to be a highly intuitive and easy-to-use platform, streamlining building entry without issues.

See 4 mentions

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Verified User

Enterprise (> 1000 emp.)

4.0/5

"Effortless Building Access That Just Works"

What do you like about Verkada Guest?

I think Verkada is a very easy to use platform for managing building entry. As an end user, I find that a rarely have any problems when it comes to u

Luknute J.

Enterprise (> 1000 emp.)

4.5/5

"Exceptional service"

What do you like about Verkada Guest?

Very great and easy service to use i would highly recommend.

2. Access Control

Users value the easy-to-use access control of Verkada Guest, ensuring seamless building entry and efficient management.

See 2 mentions

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Verified User

Enterprise (> 1000 emp.)

4.0/5

"Effortless Building Access That Just Works"

What do you like about Verkada Guest?

I think Verkada is a very easy to use platform for managing building entry. As an end user, I find that a rarely have any problems when it comes to u

Carolina S.

Small-Business (50 or fewer emp.)

4.5/5

"Innovative and easy to use technology"

What do you like about Verkada Guest?

Very easy to download on phones and iPad.

3. Mobile App

Users find the easy accessibility of the Verkada Guest mobile app convenient for seamless access without badges.

See 2 mentions

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Carolina S.

Small-Business (50 or fewer emp.)

4.5/5

"Innovative and easy to use technology"

What do you like about Verkada Guest?

Very easy to download on phones and iPad.

Andrei R.

Enterprise (> 1000 emp.)

4.5/5

"Verkada is very user friendly and a great replacement for a physical badge"

What do you like about Verkada Guest?

I don't need to worry about carrying around a badge - I always have my phone, so I can always get around

4. Access

Users appreciate the secure multi-feature access of Verkada Guest, enhancing convenience and usability across various organizations.

See 1 mentions

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Sneha S.

Enterprise (> 1000 emp.)

4.5/5

"Verkada Best Review"

What do you like about Verkada Guest?

Yes, I would definitely like to recommend this Verkada guest to my friends as well as to colleagues because it provides multiple features such as came

5. Customer Engagement

Users highly value the excellent customer engagement of Verkada Guest, enhanced by quick issue resolution and accessibility.

See 1 mentions

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Sneha S.

Enterprise (> 1000 emp.)

4.5/5

"Verkada Best Review"

What do you like about Verkada Guest?

Yes, I would definitely like to recommend this Verkada guest to my friends as well as to colleagues because it provides multiple features such as came

Top Cons or Disadvantages of Verkada Guest

1. Expensive

Users find the product more expensive than competitors, which makes it less appealing for budget-conscious buyers.

See 1 mentions

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Carolina S.

Small-Business (50 or fewer emp.)

4.5/5

"Innovative and easy to use technology"

What do you dislike about Verkada Guest?

It can be more costly with other competitors.

2. Limited Features

Users note the limited features of Verkada Guest, though they don't consider it a deal-breaker.

See 1 mentions

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Verified User

Mid-Market (51-1000 emp.)

3.5/5

"The easiness"

What do you dislike about Verkada Guest?

I would say the lack of some features, however it would not be a game changer

3. Login Problems

Users face login problems with Verkada Guest, experiencing unexpected logouts that require time-consuming re-authentication.

See 1 mentions

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Verified User

Enterprise (> 1000 emp.)

4.0/5

"Effortless Building Access That Just Works"

What do you dislike about Verkada Guest?

The only issue I ever have with Verkada is that sometimes I get logged out. I don't know what is causing that but periodically I will have to authent

4. Logout Issues

Users experience occasional logout issues with Verkada, requiring re-authentication and causing delays in app access.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Effortless Building Access That Just Works"

What do you dislike about Verkada Guest?

The only issue I ever have with Verkada is that sometimes I get logged out. I don't know what is causing that but periodically I will have to authent

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Todd B.

Information Technology Technical Services Manager

Enterprise (> 1000 emp.)

9/17/2026

"Seamless Tracking and Accessibility with Verkada Guest"

5/5

What do you like best about Verkada Guest?

I really like the ease of use and accessibility that Verkada Guest provides for visitation. The alerting system is great, especially for notifying personal needing to escort individuals and alerting for employees having visitors. Also, I appreciate how it integrates into my Verkada ecosystem, allowing for more services under one pane of glass. The setup was incredibly easy, almost too easy! Review collected by and hosted on G2.com.

What do you dislike about Verkada Guest?

I wish it would work on Android tablets. Review collected by and hosted on G2.com.

Johnice M.

Senior Manager, Real Estate Operations & Facilities

Enterprise (> 1000 emp.)

9/16/2026

"Verkada Guest Review"

4/5

What do you like best about Verkada Guest?

We love using the platform for folks who are not employees traveling in and partners. Review collected by and hosted on G2.com.

What do you dislike about Verkada Guest?

Tend to notice discrepancies when running camera analytics reports and employees or people are piggybacking and not badging in Review collected by and hosted on G2.com.

Jessy L.

Senior System Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

9/16/2026

"All-in-One Platform with AI, NVR, and Storage Included"

5/5

What do you like best about Verkada Guest?

Everything is included, ai, nvr, storage Review collected by and hosted on G2.com.

What do you dislike about Verkada Guest?

Cost of products have gone up dramatically Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

9/16/2026

"Great Guest Filtering and Vendor Access, but Kiosk Setup Is a Challenge"

3.5/5

What do you like best about Verkada Guest?

Ability to filter out guests vs employees/regulars. Vendor access- on and off for R&M visits Review collected by and hosted on G2.com.

What do you dislike about Verkada Guest?

We don’t have a kiosk- so it would have to be run through our intercom system Review collected by and hosted on G2.com.

Verified User in Security and Investigations

Small-Business (50 or fewer emp.)

3/11/2026

"Great Photo Name Tags, Though Some Older Guests May Struggle with the Tech"

3.5/5

What do you like best about Verkada Guest?

The ability to print name tags with guests' pictures on them. Review collected by and hosted on G2.com.

What do you dislike about Verkada Guest?

One difficult part of modern-day tech is that Older guests could struggle with tech. Review collected by and hosted on G2.com.

Sneha S.

Student

Enterprise (> 1000 emp.)

9/7/2024

"Verkada Best Review"

4.5/5

What do you like best about Verkada Guest?

Yes, I would definitely like to recommend this Verkada guest to my friends as well as to colleagues because it provides multiple features such as camera, role-based access control, alarm, air quality, and so on. The application is secure and authorizes people before use. The dashboard is concise and implemented in such a way that everything is in front of you, and I didn't get confused while using it. It's easy to sync with the organization, even if it is for multiple organizations like hospitals, schools, as well as for government organizations. It can sync with any organization quickly. It provides good customer service as they quickly connect with people and resolve issues. One of the best things about the Verkada guest is that they give a free trial for 30 days so people can use it and experience it for 30 days before purchase. Review collected by and hosted on G2.com.

What do you dislike about Verkada Guest?

As I newly start to use the product, I am not facing any issues as of now but will definitely share in the future. Review collected by and hosted on G2.com.

What problems is Verkada Guest solving and how is that benefiting you?

It is easy to authenticate people. In my organization, we use it to authenticate people from outside the organization who need one-time access to the facility. Previously, it was a big process to invite people to the organization, but now this visitor management product has made it possible to capture users' details in minutes, and they can enter the premises ASAP. It makes business easy, and meetings are held on time because of this product. I used it when I was new here in the organization, as well as when my business colleagues visit for meetings; it is now easy to get access for them. Review collected by and hosted on G2.com.

Andrei R.

Sales Strategy Associate

Enterprise (> 1000 emp.)

2/10/2025

"Verkada is very user friendly and a great replacement for a physical badge"

4.5/5

What do you like best about Verkada Guest?

I don't need to worry about carrying around a badge - I always have my phone, so I can always get around Review collected by and hosted on G2.com.

What do you dislike about Verkada Guest?

Our admin only set it up for very low proximity to the readers, but it could be done to be even more accessible. Review collected by and hosted on G2.com.