--- title: Vendasta Yesware Reviews meta_title: 'Vendasta Yesware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 821 reviews by the users' company size, role or industry to find out how Vendasta Yesware works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 821 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Vendasta Yesware Reviews **Vendor:** Vendasta **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.4/5.0 **Total Reviews:** 821 ## About Vendasta Yesware Vendasta Yesware is a sales outreach solution that helps you with email tracking, automated sales sequences, email templates and sales automation. It works out of your Gmail or Outlook inbox and syncs activities to the CRM, empowering sales reps and managers to drive better results without switching tabs, systems, or workflows. From the first cold email until you close the deal, know what’s working, who’s ready to buy, when to follow up and what messaging to use. It’s simple to set up and easy to use, helping you close more deals without the complexity of “enterprise” sales software. Companies like Netbrain, General Assembly and BMO use Yesware for sales. To learn more, visit www.yesware.com. ## Vendasta Yesware Pros & Cons **What users like:** - Users value the **reliable outreach capabilities** of Yesware, appreciating its intuitive design and comprehensive campaign management. (4 reviews) - Users value the **intuitive setup and comprehensive features** of Vendasta Yesware, enhancing CRM tasks efficiently. (4 reviews) - Users find Vendasta Yesware to be **extremely easy to use** , delivering reliable and intuitive email automation effortlessly. (3 reviews) - Users value the **easy scheduling** features of Yesware, appreciating its reliable outreach capabilities and integration options. (3 reviews) - Users appreciate the **effective scheduling** features of Vendasta Yesware, enhancing their outreach and campaign management. (3 reviews) - Users appreciate the **reliable automation** features of Vendasta Yesware, particularly in scheduling and sending emails effectively. (2 reviews) - Connectivity (2 reviews) - Users value the **CRM integration** of Vendasta Yesware, enhancing their campaign management and prospect tracking capabilities. (2 reviews) - Users love the **email tracking** feature of Yesware for its simplicity and real-time insights on outreach effectiveness. (2 reviews) - Google Integration (2 reviews) **What users dislike:** - Users experience **poor customer support** , often receiving no responses to issues and struggling with product functionality. (3 reviews) - Users express frustration with **poor support** , as unresolved issues significantly hinder their experience and access to features. (3 reviews) - Users find the **contact importing process difficult** , expressing frustration over lack of support and communication for upgrades. (2 reviews) - Users face **significant limitations** with Vendasta Yesware, particularly regarding unresponsive support and non-functioning features. (2 reviews) - Users find Vendasta Yesware has **limited functionality** , making it difficult for larger operations to scale effectively. (2 reviews) - Subscription Issues (2 reviews) - Users face challenges with **account management** , often struggling to get responses for subscription upgrades. (1 reviews) - Users criticize the **lack of personalized onboarding and technical support** , making it challenging to adapt to Yesware. (1 reviews) - Complex Settings (1 reviews) - Users report frequent **email issues** with Yesware, including disconnects and uncertainty about email delivery and tracking. (1 reviews) ## Vendasta Yesware Reviews ### 1. Easy to use, many features, incredible tracking options **Rating:** 5.0/5.0 stars **Reviewed by:** Nick A. | Founder, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2019 **What do you like best about Vendasta Yesware?** Without having experience with this type of software before, it was pretty intuitive to navigate and figure out the features I wanted to use. Its very simple and implements great with gmail so it feels very organic in the mailbox. Being able to see how many times people open the email is great. There are a ton of features that I use currently, and many more that I still have not discovered. **What do you dislike about Vendasta Yesware?** I wish there was a way to have it when I am using my email on my phone so that I can stay up to date on my campaigns without having to log into my computer to check. I also wish there was a way to change the color scheme of it to match better with a darker theme in my google mailbox. Everything else is perfect. **Recommendations to others considering Vendasta Yesware:** Try to use as many features as you can through Yesware to get the most insightful analytics about your email campaigns. By attaching your attachments to yesware instead of directly to the email, you will be able to track anytime someone downloads it. **What problems is Vendasta Yesware solving and how is that benefiting you?** Sometimes I have clients who dont always respond on time, tracking who opens my emails and when helps me solve that problem., Sending out mass campaigns to people subscribed to our newsletter is also a helpful feature to notify people when we have a new product released. The tracking option is amazing, it can show you whether they opened it on their phone or computer, and where they opened it and how many times. ### 2. Yesware as a great business tool **Rating:** 5.0/5.0 stars **Reviewed by:** Heather M. | Senior Manager, Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2020 **What do you like best about Vendasta Yesware?** I love the ability to truly track the success of our outreach. Knowing what does and doesn't work and being able to pivot accordingly is incredibly beneficial. **What do you dislike about Vendasta Yesware?** At this, I don't have negative feedback. **Recommendations to others considering Vendasta Yesware:** Make sure you do a deep dive into everything it can do. It's a rich, user friendly tool. **What problems is Vendasta Yesware solving and how is that benefiting you?** Knowing what is and isn't successful. Also, being able to accurately see if someone is opening the email and their response rate. ### 3. Platform for email and marketing tracking. **Rating:** 4.5/5.0 stars **Reviewed by:** Mercedes B. | Copywriter, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Vendasta Yesware?** What I liked most about Yesware is the email tracking feature, which allows me to see exactly when someone opens an email. Your templates help a lot to make things faster. I also like that you can include calendar appointment schedules available in email correspondence. But the best thing about using Yesware is your email marketing assistance possibilities. **What do you dislike about Vendasta Yesware?** This software is great, and there really isn't much I don't like about Yesware, maybe the only thing I could mention is that I would like to see a native mobile application to work better, it's a very complete product and I haven't had many problems with the. **Recommendations to others considering Vendasta Yesware:** I just recommend it, Yesware allows users to create, send, manage and improve email communication. In addition Yesware offers modern email tracking functions, customizable templates, integration with CRM and campaigns. If your need is for email marketing insurance, Yesware will be the solution for your needs. Yesware will surely make your company efficient, effective and productive, saving you a lot of time and keeping everything organized. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware is being used by our company to track emails sent from the company. Our organization uses Yesware's ability to generate campaigns to reach or attract potential customers. We also use the main functions that include, tracking, opening rates, templates and tracking data for our teams. It has been very useful for tracking perspectives and creating reminders. ### 4. Yesware **Rating:** 3.0/5.0 stars **Reviewed by:** Luke H. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2019 **What do you like best about Vendasta Yesware?** Yesware is improving, they're slowly making updates, changing the look of a few things, releasing new product features etc. In general the setting up of email campaigns is straightforward, clicking on campaigns to look at the stage of them all is real nice and easy which I enjoy. Links very well with Salesforce for us to track our emails. **What do you dislike about Vendasta Yesware?** We've had problems with people replying from different emails and this not registering with Yesware which has impacted me personally quite a few times. I believe they released something recently to try and fix this. But for example, I emailed someone at firstname.secondname@company.com and they replied from firstname@company.com in the same email chain, yet Yesware did not recognise this. In some cases, people have replied and then the second or third touch emails still go out as Yesware didn't recognise their reply. This as you can imagine is very embarrassing. Now, every single time someone replies I'm manually going into the campaign to check they have been removed which is time consuming. **Recommendations to others considering Vendasta Yesware:** Be aware of replies not being attributed to campaigns if colleagues reply from a different alias or forward it on. Check each reply from a campaign to the campaign in order to be 100% sure. **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking our emails is great and we really enjoy using it, plus having the full visibility in Salesforce is real good for the company. ### 5. Without Yesware, I'd be without a job **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Vendasta Yesware?** The tracking within Yesware is imperative to my role as Sales Director. I am able to track my reps email activity as well as how effective their messaging is. I use this data to provide targeted feedback to my reps. "what gets measured... gets done." **What do you dislike about Vendasta Yesware?** the only thing I dislike about Yesware is the current method for attaching documents to sales templates as it sometimes triggers spam filters in prospects' email accounts. It's great that the feature is available, however, I've noticed that those emails can sometimes be picked up as spam. **Recommendations to others considering Vendasta Yesware:** If you believe that a certain function could be improved, then tell them! They are always listening to their clients for product enhancements. **What problems is Vendasta Yesware solving and how is that benefiting you?** The problems that Yesware helps me solve are addressing my reps when they are having down weeks. We can focus on their actual activity instead of making guesses. The benefits I've seen are an increase in activity and a focus on those messages that actually get people to open their emails. ### 6. Yesware Will Benefit You and Your Company **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara Q. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Vendasta Yesware?** My most appreciated benefit of using Yesware is knowing when someone opens a time-dependent email and the opened/not replied often induces me to send another quick reminder. When I need a client to respond quickly, Yesware provides the means of knowing. For others, the multiple benefits of Yesware will extend beyond knowing when an email has been opened. Its possibilities for marketing assistance will reign supreme in your business's email sector. **What do you dislike about Vendasta Yesware?** Because I only need to know when email is opened or not, the other features of Yesware are unnecessary. Could offer a less full-featured model. **Recommendations to others considering Vendasta Yesware:** Doesn't matter if you are looking for a means of telling when emails are opened/not responded to, Yesware fills the bill. And if you have email marketing needs, I believe you will find Yesware to be a solid answer for those needs. **What problems is Vendasta Yesware solving and how is that benefiting you?** When getting email opened and responded to is important, I can keep tabs and send a reminder knowing the email is sitting in a client's inbox. ### 7. Yesware? I'm impressed! **Rating:** 4.5/5.0 stars **Reviewed by:** Nick S. | Founder & President, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Vendasta Yesware?** I have been using Contact Monkey for the last 4 years and I loved their sidebar which updated you on "opens" and "opened by" so I was reluctant to make a change but I had to due to ongoing outages and poor support. I tried Yesware and am really enjoying it. Like the interface, the notification system and display and the templates are easy to use with a simple click. **What do you dislike about Vendasta Yesware?** Just a couple of enhancements I'd like to see. As I said, the permanent information sidebar I had with ContactMonkey would be a good thing to have. The other item is when you send to more than one person, it only indicates it has been opened by the first person on the distribution list even when the other recipient opened the email so you really never know if the other recipients opened the email. **Recommendations to others considering Vendasta Yesware:** It's a solid product and I plan to keep using it. **What problems is Vendasta Yesware solving and how is that benefiting you?** The problem I'm solving is knowing when the lead is interested. If they open it more than 5 times and seeing it being opened in different cities tells me I should follow-up. ### 8. Easy tool to automate sequenced emails **Rating:** 4.0/5.0 stars **Reviewed by:** Shahz S. | Sales Representative, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2019 **What do you like best about Vendasta Yesware?** I really enjoy the ability to automate email campaigns for prospecting. Being able to insert a link to your calendar with specific meeting times is also a great feature as it saves a lot of back and forth with clients. **What do you dislike about Vendasta Yesware?** The campaigns features are sometimes buggy. On a few occasions, for example, people who've responded to my email haven't been removed from an email sequence, meaning they'll continue on to following steps of the sequence which looks very unprofessional on my part. I've also lost entire email sequences as the system doesn't save drafts. **Recommendations to others considering Vendasta Yesware:** Start with small campaigns with only a few emails at a time. I dove into the deep end so to say and was overwhelmed with the number of activities I had to get done and correct a lot of conversations. **What problems is Vendasta Yesware solving and how is that benefiting you?** Helps me reduce the number of emails I have to write manually and enables me to follow a programmed set of steps when engaging new clients. ### 9. Have used it several times for Email marketing and have been awarded with great leads **Rating:** 5.0/5.0 stars **Reviewed by:** Prash B. | BDE, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2019 **What do you like best about Vendasta Yesware?** Without having involvement in this sort of programming previously, it was really instinctive to explore and make sense of the highlights I needed to utilize. Its straightforward and actualizes extraordinary with gmail so it feels extremely natural in the letter drop. Having the option to perceive how frequently individuals open the email is incredible. There are a huge amount of highlights that I use presently, and a lot more that despite everything I have not found. **What do you dislike about Vendasta Yesware?** The battles highlights are some of the time surrey. On a couple of events, for instance, individuals who've reacted to my email haven't been expelled from an email succession, which means they'll proceed to following strides of the arrangement which looks amateurish on my part. I've likewise lost whole email arrangements as the framework doesn't spare drafts. **Recommendations to others considering Vendasta Yesware:** Yesware is an extraordinary answer for use since it's anything but difficult to execute and to utilize. From what I've accumulate from our business group, there were different contemplations they had rather than Yesware, however went with Yesware in light of the fact that some different stages may have more fancy odds and ends, yet now and then you can't get those highlights to work right, thus Yesware was what we went with on the grounds that it's easy to utilize and just works. **What problems is Vendasta Yesware solving and how is that benefiting you?** It's helped me be progressively proficient in my work and give extra structure to my day. Having the option to timetable messages promptly in the first part of the day to be sent for the duration of the day causes free me up to do different errands. Likewise, having the option to see when the beneficiary collaborates with my email, causes me know when they are bound to be around their work area. ### 10. Yesware helps me quickly manage hundred of customers and leads **Rating:** 5.0/5.0 stars **Reviewed by:** Julie F. | Sales Support Specialist, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2019 **What do you like best about Vendasta Yesware?** Yesware email templates and campaigns make sending automated emails a snap. The campaigns are customizable for each recipient if needed, so the emails fit the receiver perfectly while still saving me tons of time. **What do you dislike about Vendasta Yesware?** sometimes the error messages do not show in entirety so I have to scroll to find the emails that will not be entered in the campaign so I can resolve those. But I'm glad for the feature that doesn't allow the emails into more than one Campaign at once. **Recommendations to others considering Vendasta Yesware:** If you want your recipients to have a custom series of emails with complete control over delivery and timing, that look personal like you typed each one right there instead of ahead of time, Yesware is the platform for you. If you want to keep the templates that work well so you can use them over and over to new people, Yesware is for you. If you want to know when folks are receiving and reading or clicking on your emails, Yesware is for you! **What problems is Vendasta Yesware solving and how is that benefiting you?** Following up with customers is essential for Sales and with the automation of this function I can be a better salesperson. ### 11. Easy to use, powerful results **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor S. | Senior Financial Analyst, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2019 **What do you like best about Vendasta Yesware?** I love how simple Yesware is. They have a simple chrome plugin that allows me to get Yesware in my Gmail, so I get email tracking, easy appointment scheduling, and all of my emails are automatically associated to the correct contacts in Salesforce. **What do you dislike about Vendasta Yesware?** Honestly, I don't dislike much. The one feature that bugs me most, is when I'm trying to schedule a time to meet with customers, I will add the company name in the meeting title, but when I forget the company name, I have to close out of the popup I was using to select the times that work for me, and then when I leave to get the company name, and come back to the screen I have to select the times all over again. I basically have to open up my email in a new tab to get around this. **Recommendations to others considering Vendasta Yesware:** Yesware is a great solution to use because it's easy to implement and to use. From what I've gather from our sales team, there were other considerations they had instead of Yesware, but went with Yesware because some other platforms may have more bells and whistles, but sometimes you can't get those features to work right, and so Yesware was what we went with because it's simple to use and just works. **What problems is Vendasta Yesware solving and how is that benefiting you?** The biggest problem you're solving is by helping me to easily schedule meetings with customers. Scheduling can be such a hassle to figure out what times work for everyone, Yesware streamlines and makes this into a non-issue. ### 12. Yesware is an extreme time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Amber M. | Senior Corporate Scheduler, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2019 **What do you like best about Vendasta Yesware?** Being able to generate repetitive emails on the fly without having to utilize copy/paste or retype multiple times. Having the ability to create or edit existing templates as needed. Being able to have a set time and date to send emails out in the future. **What do you dislike about Vendasta Yesware?** I wish there was a way to attach the same attachment to specific templates. Easier ways to organize your templates with drag and drop features. Currently this is a little clunky and hard to navigate from a user experience. The send for a future date feature is great but it would be nice to be able to tell if your email was set to go out successfully with some sort of validation pop up to show that you're email will send on time. Additionally, when an email does not send correctly the first time for a scheduled send date/time if the system could try at least 2 more times instead of having to make the user do it manually the next time they log in and see the failure to send. Also may be beneficial to have a push notification send (optional) so that you are immediately aware if an email did not send appropriately. **Recommendations to others considering Vendasta Yesware:** Take full advantage of all the features as there are many benefits that will save you time. **What problems is Vendasta Yesware solving and how is that benefiting you?** No real problems currently. Love the features that allow me to be more efficient with my time and with my job. ### 13. With Yesware you will know if your emails were received and read **Rating:** 4.0/5.0 stars **Reviewed by:** Nathaniel M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Vendasta Yesware?** What I like about Yesware is the email tracking function, I can also synchronize my emails with Salesforce to keep me organized, I can track each email, having information if they have opened it, if they answered you, adding reminders and many more options. **What do you dislike about Vendasta Yesware?** Nothing bad to add, I had no problems with Yesware, so far. **Recommendations to others considering Vendasta Yesware:** I recommend it because it is easy to use, very useful for the basic needs of mail and template combinations, I can save a lot of time tracking, managing and keeping up to date thanks to Yesware, the functionality of this tool is amazing. **What problems is Vendasta Yesware solving and how is that benefiting you?** I can see who opens the emails and clicks on the links, with email tracking analysis and templates for Gmail. I can automatically add potential customers to campaigns to track and improve our messaging. ### 14. Asset **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Vendasta Yesware?** Tracking Option ,Templates, Time management Scheduling . Keeping a Report on emails ,Progress ,Dates of emails sent and schedule follow up .Track my emails which helps me to do a regular timely follow ups to gain Recognition of my work and meet my Targets on a timely Fashion .Reduces my work as Templates work great and also Schedule my emails accordingly . Not Enjoying or better still getting accustomed to migration to outlook . Does not give notifications that accurately .Still getting used to it . Email Tracking Sales Engagement Salesforce AppExchange Tools Sales Intelligence **What do you dislike about Vendasta Yesware?** Not Enjoying or better still getting accustomed to migration to outlook . Does not give notifications that accurately .Still getting used to it . **Recommendations to others considering Vendasta Yesware:** Easy to Use ,great returns . **What problems is Vendasta Yesware solving and how is that benefiting you?** Track my emails which helps me to do a regular timely follow ups to gain Recognition of my work and meet my Targets on a timely Fashion .Reduces my work as Templates work great and also Schedule my emails accordingly . ### 15. If there were less than a 0 I'd give their support that **Rating:** 0.5/5.0 stars **Reviewed by:** Zack O. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2019 **What do you like best about Vendasta Yesware?** Email tracking and sending with follow ups **What do you dislike about Vendasta Yesware?** The service to mark individual messages to followup later was not working. I told them, they emailed me back and forth and couldn't debug, so offered to hop on a call. They gave me a calendar, i scheduled and THEY DIDN'T SHOW UP! Then i emailed them (they didn't apologize) and told them they stood me up and gave them my calendar and they stood me up AGAIN. **What problems is Vendasta Yesware solving and how is that benefiting you?** the support is literally the worst i've ever had in my life. It is one thing to not be available, a completely other thing to stand someone up twice for a meeting to help them debug a problem. ### 16. Great product, highly recommend Yesware **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel A. | Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2019 **What do you like best about Vendasta Yesware?** Being able to schedule emails throughout the day and a couple of days in advance is huge for me. Also, the fact that I can see if the recipient has viewed my emails, the time of day and how many times they've viewed it. Helps me know how to structure my call to them. **What do you dislike about Vendasta Yesware?** Not being able to see how long an email was viewed (or deleted) or if it was forwarded to another colleague is a downside to me. **What problems is Vendasta Yesware solving and how is that benefiting you?** It's helped me be more efficient in my work and provide additional structure to my day. Being able to schedule emails early in the morning to be sent throughout the day helps free me up to do other tasks. Also, being able to see when the recipient interacts with my email, helps me know when they are more likely to be around their desk. ### 17. Saves time and time is money **Rating:** 5.0/5.0 stars **Reviewed by:** Sean B. | Client Development Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2019 **What do you like best about Vendasta Yesware?** My favorite tool within Yesware is the "schedule a meeting" function. I've looked at a number of calendar scheduling software and nothing I've found compares to the flexibility that Yesware has within it's product. Besides the product, the support is top notch. They are always helpful and don't stop until an issue is resolved. **What do you dislike about Vendasta Yesware?** My wish list items would be to have the ability to add a template within the book a time feature in addition to blocking more than an hour for each meeting. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware has been crucial to my productivity. The connecting tools for campaigns, templates and scheduling meetings has saved me countless hours per week. ### 18. Easy Templates, Valuable Email Receipt Info **Rating:** 5.0/5.0 stars **Reviewed by:** Sondra S. | Author, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2019 **What do you like best about Vendasta Yesware?** As a professional writer, I submit content to busy editors. I need to know if/when they open my emails. If I don't hear back after noticing they've opened it, I can gently remind with peace of mind, instead of being anxious about it, or inadvertently disturbing them. I also love the Templates as I have different email categories. This includes client work with repetitive content I can simply insert into the email and subject line from the Templates panel. **What do you dislike about Vendasta Yesware?** I wish I could do a monthly export of sent emails and open rates. It would tell me which clients and how often, are they reopening their emails and going back to them. **Recommendations to others considering Vendasta Yesware:** Yesware brings peace of mind when pitching a new idea to a prospective editor. If you run your own business and depend on sales for your livelihood, it's important to keep track of who's interested in you and who's not. Yesware helps me stay on top of my correspondence by prioritizing my prospective emails from personal ones. Based on the questions on this survey, there appear to be more features I have yet to learn about it. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware solves the problem of not knowing whether or not my emails are being received an opened without going through Mailchimp. It also solves the problem of repetitive content having specific audiences. ### 19. Almost too easy **Rating:** 5.0/5.0 stars **Reviewed by:** Mike W. | Manager of Customer Success + Adoption, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2019 **What do you like best about Vendasta Yesware?** Having experienced manual entry of emails into Salesforce and other systems, the integration with SF is a huge time saver. It enables me to see how my Customer Success team members have been corresponding with clients when I need to investigate escalations. **What do you dislike about Vendasta Yesware?** The only downside, if it really is one, is having to sign-in periodically. The feature set is growing, but the basic promise is present and super helpful. **What problems is Vendasta Yesware solving and how is that benefiting you?** As stated above, saving time while documenting a paper trail is the highest priority. Another crucial benefit is simply seeing when an email of interest is opened (and when) - that's great knowledge for proactive follow-up. ### 20. A superb sales/pitching tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Rafe G. | VC Inc. Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2020 **What do you like best about Vendasta Yesware?** Yesware provides fast and comprehensive info that improves my insights into my sales/pitching efforts. It allows me to work more productively and confidently. **What do you dislike about Vendasta Yesware?** No complaints whatsoever! All good so far. **What problems is Vendasta Yesware solving and how is that benefiting you?** By seeing who is opening my emails, how many times they're being opened, and what's being clicked, I'm able to see who is tiering themselves as an interested customer. ### 21. Accurate and actionable intel that helps increase sales productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Sam I. | Senior Enterprise Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about Vendasta Yesware?** The ability to dive into the details of tracked hits as well as attachment tracking **What do you dislike about Vendasta Yesware?** The inability to track specific user views when there are multiple recipients as well as when emails are forwarded **Recommendations to others considering Vendasta Yesware:** Make sure all integrations are working before setting up notifications and alerts otherwise there can be a lot of noise **What problems is Vendasta Yesware solving and how is that benefiting you?** Increase in sales productivity and effectiveness ### 22. Solid experience **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle R. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2019 **What do you like best about Vendasta Yesware?** I like the tracking and visibility into my email sends. It is helpful to know when emails are opened and the alerts are great. **What do you dislike about Vendasta Yesware?** I think the technology isn't always sure who is opening an email when you send it to multiple recipients. **Recommendations to others considering Vendasta Yesware:** It's a great tool. I'd test it with other tracking tools, but it's the best I've used so far. **What problems is Vendasta Yesware solving and how is that benefiting you?** I think I have a spam issue sometimes. My emails don't always go through. Even to contacts that I've spoken with and want my emails, they don't always open them. So, I'll send emails from my personal email to ensure that they are receiving them. Or I'll call / leave a voicemail / text and that almost always gets a reponse. ### 23. Great software and great price. **Rating:** 4.5/5.0 stars **Reviewed by:** Santino W. | Account Executive - West & LATAM, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2019 **What do you like best about Vendasta Yesware?** Simple yet powerful software. Enables the automation of drip campaigns and integrates very easily to SFDC. Tracking functionality is great, it also can track attachments. **What do you dislike about Vendasta Yesware?** As Yesware aims to improve its technology, product releases/updates can be tricky. Changes to the interface are made and you don't really notice until you need to use a particular button or feature. They do send emails to notify me of upcoming changes so I guess I can be a bit more diligent in reading those beforehand. **What problems is Vendasta Yesware solving and how is that benefiting you?** Automating and scheduling email touchpoints. For clients and prospective clients. Yesware allows me to make a campaign, link contacts from SFDC and then walk away while it does its work. Time savings and organization are my primary benefits. ### 24. Thank you for doing what you say **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2019 **What do you like best about Vendasta Yesware?** I like the two features mainly because this is what I use most and find the most needed for my very small nonprofit. I like to know when my emails have been read and how I can send as many emails as I want at the time and day I want! Phenomenal. **What do you dislike about Vendasta Yesware?** Actually, when sending an email to multiple people I would like to know "who" specifically opened the email. I know that may be more difficult, so to be honest it's not a dislike but something that would be cool to have. **What problems is Vendasta Yesware solving and how is that benefiting you?** It is helping me to remember to do/send emails. I have a lot on my plate and this email helps me keep in touch with important partners. ### 25. Don't want to send emails without it **Rating:** 5.0/5.0 stars **Reviewed by:** Pam K. | Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2020 **What do you like best about Vendasta Yesware?** I have the ability to see when an email was opened or not opened. It gives me an advantage when someone says they never received the email. I keep very accurate paper trail of each real estate transaction and Yesware is a big part of that paperwork. **What do you dislike about Vendasta Yesware?** I haven't found anything I dislike up to this point in time **What problems is Vendasta Yesware solving and how is that benefiting you?** Having a record of when an email was opened and when the attachment sent was opened. ### 26. Clunky. Could be much better **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2019 **What do you like best about Vendasta Yesware?** When it works, it gets the job done. There aren't many bells and whistles but if you're trying to get out a basic email campaign, YesWare will do the job. The analytics are helpful and pretty easy to follow. Once you learn to navigate the system, it can be a useful tool. Like I said, it's pretty basic but at the same time you get what you pay for. It is a fairly low cost solution. **What do you dislike about Vendasta Yesware?** The software is very clunky and has many glitches that can be infuriating. The software incorporates with Gmail decently but if you can't access Gmail and have to use their website, good luck. I had to call to even get the address of the website where I could create and send campaigns. The scheduling function for the campaigns is fairly useless and resets to immediately any chance it gets. Even if you successfully set up the delayed send the emails are staggered so you're not really able to send all your emails at a specific time. Using their website on a mobile device is a nightmare. Definitely a lot of space for improvement. **Recommendations to others considering Vendasta Yesware:** Be patient **What problems is Vendasta Yesware solving and how is that benefiting you?** I'm using YesWare to create and track email marketing campaigns. It does the job on good days but sometimes can be infuriating when it's not behaving. ### 27. Great product with personal support **Rating:** 5.0/5.0 stars **Reviewed by:** Simon D. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Vendasta Yesware?** The Templates have been the most useful feature. **What do you dislike about Vendasta Yesware?** I recently experienced some bugs with the templates functionality, but had a really helpful member of the support team troubleshoot it with me over a period of a few days and eventually we resolved the issue. No other complaints, other than to say the email scheduling tool hasn't been as easy to use, or customisable as the Extension called "Right Inbox" which I prefer to use. **What problems is Vendasta Yesware solving and how is that benefiting you?** We have to send tracked correspondence for the purpose of evidincing service of legal notices from time to time and this is the original reason I subscribed to YesWare. I discovered the Template functionality was vastly superior to Gmail's inbuilt "Canned Responses" and this saves me a lot of time, as I generally need to send 50-70 emails per day, about 15-20% of which can be done using the templates. ### 28. Great email tracking and email templating for Gmail **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2019 **What do you like best about Vendasta Yesware?** I've been using Yesware for the better part of five years now and I most enjoy how easy it is to use through Gmail. In my experience, the email tracking has been reliable. Salesforce integration is fast and also reliable. Installing Yesware is very easy annd there are hardly ever any resyncing issues over an extended period of time for Gmail nor Salesforce. **What do you dislike about Vendasta Yesware?** Though it may be out of Yesware's control, I would appreciate a method for navigating the email tracking in more detail. For example, the possibilities of email security software checking links and counting as opens - very real scenario these days, especially with enterprise companies. Email tracking is the norm nowadays and having ways to understand how to consider your opens, forwards, etc. is helpful. I've noticed immediate link clicking just moments after sending emails. Yesware should be proactive about notifying users that this type of "engagement" is probably not human vs. software. However, later email opens, link clicking, etc. are most likely human engagement. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware helps me keep my top email templates close by and the email tracking helps me understand engagement with messages that I've sent. Email is overused and it helps to understand the right moments to engage with prospects based on their activity with messages & resources you've delivered. ### 29. Ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas S. | Sales & Recruiting Productivity Expert, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Vendasta Yesware?** Everything is so easy. Setting up automation that's connected right to your inbox on other platforms/apps like Gmass is much more difficult. UX is great. **What do you dislike about Vendasta Yesware?** Sometimes when someone responds to your message the tool doesn't catch their response and mark them connected so they're removed from the campaign. I've sent a few emails to people who have already requested to be removed. Now I manually check to make sure they've been marked as connected. **Recommendations to others considering Vendasta Yesware:** For anyone using Gmail, I have not found any other solution that comes close to Yeswares UX and functionality. **What problems is Vendasta Yesware solving and how is that benefiting you?** An increase in meetings from cold emails resulting in more $$$. ### 30. Great Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Tom S. | Founder @ The SD Lab | Sales Consultant , Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Vendasta Yesware?** Campaigns! Being able to export a CSV and send out a touch campaign is amazing, and great time saver. Also, being able to pre made templates. **What do you dislike about Vendasta Yesware?** Not being able to export the templates. **What problems is Vendasta Yesware solving and how is that benefiting you?** Outbound Prospecting- Its provided us to be able to mass touch our accounts at one time, or personalize a section to a select group. ### 31. It's a good system if you don't have a better one **Rating:** 3.5/5.0 stars **Reviewed by:** Roger A W. | Creator - The High Swallow - Animated Series, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2020 **What do you like best about Vendasta Yesware?** The best and worst feature here is the notification of open. While it is good to see your email sent has been opened, it is confusing when it bounces through their networks server and is opened in multiple locations at once. It leads a false positive. **What do you dislike about Vendasta Yesware?** The same thing that I like. The false positive open notifications **What problems is Vendasta Yesware solving and how is that benefiting you?** The template is nice. It allows me to fire off campaigns easily ### 32. Very useful. **Rating:** 4.0/5.0 stars **Reviewed by:** Kristine L. | Account Executive , Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Vendasta Yesware?** I like that I can make campaigns and easily add recipients. I like that I can see who has viewed the email and if they open it multiple times. **What do you dislike about Vendasta Yesware?** It's a little tedious to have to manually remove people from a campaign if they call you directly instead of email you back. **What problems is Vendasta Yesware solving and how is that benefiting you?** It gives me more time to not worry about the consistent outreach that sales needs to have. It takes the 2-5th touch point off my hands. ### 33. Helpful and time-efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2019 **What do you like best about Vendasta Yesware?** It's extremely convenient to have Yesware automatically halt my campaign if people are OOO -- it saves me so much time by not having to go back and do that manually. **What do you dislike about Vendasta Yesware?** I wish my emails would automatically integrate on SFDC. Also, would be r=great to add people to the drip campaign but have them receive email from the first touch then onwards **Recommendations to others considering Vendasta Yesware:** It's super helpful in helping you reach scale while ensuring that your emails are personalized. **What problems is Vendasta Yesware solving and how is that benefiting you?** There are not problems that I am currently dealing with. I really love the "schedule a time" feature since I no longer have to write options out. ### 34. Love Yesware and can't do without it **Rating:** 5.0/5.0 stars **Reviewed by:** Heather T. | Marketing Director-Part Time, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Vendasta Yesware?** I like being able to track who opens, when they open it, how many times they open it. **What do you dislike about Vendasta Yesware?** When the interface changed recently it took a little getting used to **What problems is Vendasta Yesware solving and how is that benefiting you?** I organize a lot of committees (among other things) and it helps me keep on top of people who have not responded to requests or directives. ### 35. Yesware boosted confidence and response rates **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin K. | Account Executive, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2019 **What do you like best about Vendasta Yesware?** I love the real time tracking of who views and passes along my emails. **What do you dislike about Vendasta Yesware?** I dislike that it sometimes lags, and shows up to 40 unseen notifications at once **Recommendations to others considering Vendasta Yesware:** If you are not using it, you are simply losing **What problems is Vendasta Yesware solving and how is that benefiting you?** Needed more responses from emails. I got much more responses and knew the best times to email. ### 36. Stellar Product **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Account Executive , Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **What do you like best about Vendasta Yesware?** This is a super simple tool to implement. It gives you exactly what you need to level up your sales process while being lightweight in comparison to similar tools. **What do you dislike about Vendasta Yesware?** The dialpad integration only works sometimes based on where/how the data was entered. Not a huge deal to copy paste, though. **What problems is Vendasta Yesware solving and how is that benefiting you?** This runs my sales processes from first touch to close by passing data to/from salesforce ### 37. Easy and Accurate Email Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph G. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2019 **What do you like best about Vendasta Yesware?** I trust Yesware way more than other tools when it comes to REAL email opens. Yesware only show's a notification if the prospect opens the email and doesn't get triggered by your own opens when reading your emails after the fact. Yesware also shows the device type and location that the prospect opened from which is really nice. Other email trackers count an open if anyone, including yourself clicks on the email. The other email trackers are hard to tell whether it was a true open or not. **What do you dislike about Vendasta Yesware?** For some reason, the right Yesware display panel doesn't show up correctly if the display settings are not in 'compatibility mode' for the outlook app for windows. Easy fix, but would be cool if that was fixed by default. **Recommendations to others considering Vendasta Yesware:** The only email tracker I trust to truly give me accurate open information. **What problems is Vendasta Yesware solving and how is that benefiting you?** Being able to infer whether I have a correct email or if maybe they are not getting it at all for some reason. Also allows me to strategically call when they open it, so I know whether they are at their desk and if its fresh in their mind. ### 38. Great email insights for teams of all sizes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2019 **What do you like best about Vendasta Yesware?** My favourite thing about Yesware is that it is so user-friendly and efficient. You can make an email campaign including several touchpoints within minutes. As it integrates with Salesforce, it's really easy to upload a Salesforce report into the software, and the action is also logged for you which is a huge time-saver. As a salesperson, being able to send mass-emails quickly and efficiently has helped me and my teammates convert tons of leads in the blink of an eye. Feature-wise, I love the eyeball icon beside the emails I sent out, its a great visual reminder of who has been opening the emails I send. Additionally, there is a strong focus on open and engagement rates within the app which is great as tracking those two metrics are the primary reason we use Yesware. If you have a link in your email, Yesware even tracks if the recipient opened the link, which is also really beneficial. Overall, Yesware is really simple to use and very helpful to track email success, and I would recommend it to sales teams small and big alike. **What do you dislike about Vendasta Yesware?** The only qualm I have with Yesware is that you cannot send a mass email to more than something around 300 recipients at a time. If it was possible to send to more, I could, even more, reap the benefits this awesome software offers! **Recommendations to others considering Vendasta Yesware:** It's really easy to use and has helped me and my team immensely. Big recommend. **What problems is Vendasta Yesware solving and how is that benefiting you?** At my sales organization, we were solving issues where mass emailing was becoming an extremely daunting task that was hard to track. With Yesware we can send mass email campaigns really quickly and get a lot of insight on it. Since it was so easy to see metrics on Yesware, we were able to see which representative had the most engaged with mass-email campaign in the organization and then implemented it throughout the team which led our team to hit our highest number yet. ### 39. Works as described and integrates well into Gmail **Rating:** 4.5/5.0 stars **Reviewed by:** Kris L. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Vendasta Yesware?** I like that it integrates well into my Gmail email application, in fact pretty seemlessly. In the past, there were issues with it loading up each time, but in recent months (many) it has not had any issues. It's very easy to use and does the job I need it to do, which is alert me when an email has been opened. **What do you dislike about Vendasta Yesware?** I used one other email email tracking before Yesware and it did NOT do as good of a job tracking as Yesware. This isn't really a dislike, but it is to say that I don't have much knowledge of what other email tracking software provides to provide a good comparison. For example, perhaps some may give more details about the events that I track. Additionally, sometimes (not too often) notifications come up that an email has been opened many times, and I wonder why it is being triggered so much because it seems unlikely that the person has opened my email that frequently. **What problems is Vendasta Yesware solving and how is that benefiting you?** I primarily use it to see if my emails sent out are being opened. It has solved that issue for me. I understand some people may block the tracking pixel from loading, but I think the majority of people do not do so. It's become a part of my regular business flow. ### 40. I'm on top of all my communications now. **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Vendasta Yesware?** The best thing is knowing someone opened an email. Too many times I've had people tell me they didn't get my email as a way to stall, not pay or get more time. I can call them out and pretty much guarantee quick payment. **What do you dislike about Vendasta Yesware?** I'm not really trained on how to use this product to it's fullest. Plus I don't have the time to go searching, so I'm probably not using this to it's fullest potential. I also wish I could tell who opened a multi-threaded email. I tend to not pay attention to those as much because I can't tell who exactly opened it up. **Recommendations to others considering Vendasta Yesware:** It's worth every penny. The ability to see your email viewed at both endpoints is a huge advantage to me. **What problems is Vendasta Yesware solving and how is that benefiting you?** This software keeps my clients honest. When they say, "Oh, I didn't get that invoice", I can say, "Yes you did, and you opened up that email 6 times in the last 2 days". This has gotten me paid a lot quicker in a few instances over the years. It also keeps my employees honest when they know I can see when they open my emails or not. ### 41. I love this add-in for my emails! **Rating:** 4.5/5.0 stars **Reviewed by:** Stacy G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2019 **What do you like best about Vendasta Yesware?** It's got a lot of information for me that's useful as a small business owner. I also need to know when some people read emails and moreover when they read a document I send to them. **What do you dislike about Vendasta Yesware?** I wish I could see who reads an email when sending out a group email to multiple people. I'm not sure if that's even possible to ever be able to sift through to tell what recipient read the email or not but I'd love that feature! **What problems is Vendasta Yesware solving and how is that benefiting you?** I'm able to see when my clients get my emails and read the homework I send them. ### 42. Great product with great features and support **Rating:** 5.0/5.0 stars **Reviewed by:** Shenal M. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2019 **What do you like best about Vendasta Yesware?** I really like the level of support from your team. Extremely quick to respond. The email tracking features and the campaign function is really helpful. **What do you dislike about Vendasta Yesware?** The Mail merge feature was not picking up the variable columns. But I managed to resolve that by going with the Campaign route. **Recommendations to others considering Vendasta Yesware:** It's a great product. **What problems is Vendasta Yesware solving and how is that benefiting you?** Sending bulk emails, scheduling emails, saving templates etc are great features. ### 43. Yesware works! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2020 **What do you like best about Vendasta Yesware?** Yesware works extremely well. It shows who has opened your email and by doing so helps to make one more productive and save enormous time! **What do you dislike about Vendasta Yesware?** Imperfect data reporting as data is sometimes lumped together. **Recommendations to others considering Vendasta Yesware:** Really helpful product. **What problems is Vendasta Yesware solving and how is that benefiting you?** Saves time. Increases productivity. ### 44. Yesware Review **Rating:** 4.0/5.0 stars **Reviewed by:** Guillermo C. | Customer Insights Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Vendasta Yesware?** The best thing of yesware is definitely the ease of use and campaigns. Campaigns are pretty straight forward to set up and execute. **What do you dislike about Vendasta Yesware?** The least helpful feature of Yesware is Reports. I feel they lack a lot of information such as link tracking. I would like more detailed information about what links my customers are clicking, how many times they did it, etc. Also, it would be ideal if you refined your campaign reports, they are too simple. **What problems is Vendasta Yesware solving and how is that benefiting you?** Mass communication to leads and active accounts. ### 45. Great insights for a sales professional! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2019 **What do you like best about Vendasta Yesware?** Yesware is great to garner insights on who has been opening your emails, and when! It opens your eyes to a world of sales you would have not known before, for example, if a prospect keeps opening an email from 3 months ago, it might be a good time to touch base again! The templates and campaigns are also a great time saver when emailing many people at once! **What do you dislike about Vendasta Yesware?** There are some features I would like to see implemented in Yesware that have not been implemented. They do do constant updates and always have new features in 'beta', which is great! Just a matter of time before ALL features are implemented. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware is great for any sales person or someone who has a semi sales function, like myself. ### 46. Awesome option for integrated marketing management! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Vendasta Yesware?** The tracking & mail merge features are a great help! **What do you dislike about Vendasta Yesware?** There were some elements of Yesware that slowed my machine down. That aspect made it a little difficult to use sometimes. **Recommendations to others considering Vendasta Yesware:** It’s worth the money if you need to track and respond to email messages. This platform allows you to pre-load responses to “touch” anyone who may have missed an initial message. It’s great. **What problems is Vendasta Yesware solving and how is that benefiting you?** It really was a huge help in organizing the media outreach campaign I implemented for a massive event we host annually. ### 47. Yesware has been a vital part of my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2020 **What do you like best about Vendasta Yesware?** The tracking features and the reminder button. **What do you dislike about Vendasta Yesware?** Nothing, it works great for me. It love it. **What problems is Vendasta Yesware solving and how is that benefiting you?** It has helped me to close more deal. To be able to anticipate when a prospect is interested in my product. ### 48. The best. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2019 **What do you like best about Vendasta Yesware?** I work in an organization where we track all outreach and engagement against accounts and doing so is a requirement for not losing an account. Yesware has made it extremely easy to do this as it's Salesforce/Gmail integration is better than most. **What do you dislike about Vendasta Yesware?** Getting started with cool features like Campaigns are very easy, but can be confusing down the road especially when trying to set up subsequent touches and other actions down the line. Would love these to be more intuitive so I can use them more. **Recommendations to others considering Vendasta Yesware:** If you're looking to track email opens, link clicks, attachment views and log outreach activity to Salesforce easily, Yesware is the move. **What problems is Vendasta Yesware solving and how is that benefiting you?** Being able to understand initial engagement with emails, links, and proposals I share is something Yesware does for me each day. I can track activity including email outreach and meetings on-the-fly through Yesware to Salesforce, which to date, has been the best solution I've found to do this. ### 49. Helps me do my job **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle C. O. | Senior Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2019 **What do you like best about Vendasta Yesware?** I like that I can schedule my emails to be send any day or time that is convenient for me and my customer. I can prepare all my emails and have it sent out at the appropriate times. This makes my job much easier! I also like that I get notified right away when my email is opened and every time it is opened. Highly recommend this to anyone in a customer facing role. **What do you dislike about Vendasta Yesware?** There is no downside for me that I have experienced. I don't see why using YesWare would be an issue for anyone. If anything it just makes your life easier. I would not change anything about this product. **What problems is Vendasta Yesware solving and how is that benefiting you?** The problem I am solving is sending the right messages at the right time. You have certain times in the day when you are free to draft all your emails but don't necessarily want it sent at that time. It's also great to know that your email has been read to make you figure out the best next steps and when to do them. ### 50. I LOVE YESWARE!! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle G. | Customer Service, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2019 **What do you like best about Vendasta Yesware?** I love that it keeps tracks of my emails. I can see how often they open and where they are opening it. Also shows what type of device they are using to open it. It is affordable and my company uses it and has been using it for awhile. I would recommend anyone using. It helps me weed out some of the bogus leads I receive. We receive a lot of inquires online and a lot of time we are not sure if the emails are legit. Using Yesware really helps elimate some of those bogus emails so we can move on to clients that are truly interested in our product and solution. **What do you dislike about Vendasta Yesware?** There is nothing that I dislike about Yesware. Its been a great tool. If anyone wants to be able to keep track of emails I would use and recommend YESWARE. There is nothing bad about this at all. I have no negitive feedback **Recommendations to others considering Vendasta Yesware:** If you would like to track emails and I would recommend Yesware **What problems is Vendasta Yesware solving and how is that benefiting you?** Making my time more valuable - I can tell if I am receiving a bogus lead or a more solid lead. I am a sales person so this system comes in handy and a great tool to use. I can tell how many times a client opens my email and if they receifed my emails so I do not have to bother them asking "did you get my email". I know they did because I see them opening it up. ## Vendasta Yesware Discussions - [Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?](https://www.g2.com/discussions/is-there-a-plan-to-make-a-better-individual-package-for-a-single-person-that-contains-more-but-not-all-the-features-offered-through-yesware) - 1 comment, 1 upvote - [How does Yesware email tracking work?](https://www.g2.com/discussions/email-tracking) - 1 comment, 1 upvote - [Mac OS X + Office 365](https://www.g2.com/discussions/mac-os-x-office-365) - 2 comments, 1 upvote - [What is Yesware used for?](https://www.g2.com/discussions/what-is-yesware-used-for) - 1 comment - [Is yesware safe?](https://www.g2.com/discussions/is-yesware-safe) - 1 comment - [View Vendasta Yesware pricing details and edition comparison](https://www.g2.com/products/vendasta-yesware/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+07%3A01%3A03+-0500&secure%5Bsession_id%5D=2e72d2e6-4587-4166-9fbb-57849f92cab6&secure%5Btoken%5D=27f6c76540222c998cbee672dd67cf5ba701a1611d2b4fa6309410b8c416f449&format=llm_user) ## Vendasta Yesware Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics** - Open Rates - Link Activity - Attachment Activity **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Integrations** - Multi- Calendar Integration - Video Conferencing **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Vendasta Yesware Alternatives - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) - 4.2/5.0 (1,467 reviews) - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,438 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,679 reviews)