# Vanco Faith Reviews
**Vendor:** Vanco Payment Solutions  
**Category:** [Church Management Software](https://www.g2.com/categories/church-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 42
## About Vanco Faith
Vanco&#39;s Faith products help churches engage their members and grow generosity so they can thrive. Whether you’re just getting started with online giving, expanding your virtual ministry or need access to a full church management software, we can help you. Join the 25,000+ churches that trust Vanco to build community, increase generosity, and achieve your mission.




## Vanco Faith Reviews
  ### 1. Great Online Giving, Disappointing Credit Card Reader, Disappointing Startup

**Rating:** 3.5/5.0 stars

**Reviewed by:** Anthony R. | Branch Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2026

**What do you like best about Vanco Faith?**

The online giving features are excellent.

**What do you dislike about Vanco Faith?**

The credit card reader uses outdated technology. It works only on Apple iPhones and iPads that have a headphone port. Apple has not sold an iPhone with a headphone port in a long time, and Apple stopped selling its last iPad model with an headphone port in 2024.

Vanco advertises that a dedicated staff member will be available for the first 30 days to help new customers with setup. That experience was disappointing. It consisted mostly of sending me generic email messages with training videos and templates for announcing use of Vanco to constituents.

I tried one of the training videos. That was also disappointing. The person doing the demo in the video said multiple times, "Your screen will not look like this, but ...." Why show me something that is different from what I am using?

**What problems is Vanco Faith solving and how is that benefiting you?**

It is proving a good platform to accept online donations and payments. This saves time vs having to handle cash or checks.

  ### 2. Good Church Donation Application

**Rating:** 4.5/5.0 stars

**Reviewed by:** DEANN B. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2022

**What do you like best about Vanco Faith?**

I like how I can create a webpage, generate a QR Code and Link, for a specific fund/event and add that to any electronic communication. Plus they have great customer service.

**What do you dislike about Vanco Faith?**

While I can create web pages for funds, they are very minimal in design and not modern-looking.

**What problems is Vanco Faith solving and how is that benefiting you?**

This is what we currently use for parishioner donations and payment for events.

  ### 3. Best ministry oriented DB for churches

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about Vanco Faith?**

Vanco has been increasingly adaptive to the needs of church administration and stewardship.  We have been using Vanco in one form or another for the past 7 years, and love all of the updates that they continue to do to how they serve their clients' needs.

**What do you dislike about Vanco Faith?**

If I had to nitpick, it would be the integration issues with their older software services and their new ones.  For example, I have a Vanco desktop admin login, and a Vanco Mobile admin login, I feel this should be able to be one-in-the-same, since I am the admin for both, but again, it is only nit-picking.

**What problems is Vanco Faith solving and how is that benefiting you?**

With the shift to online worship and people not attending in-person church as frequently pre-pandemic era, there is a need for a consistent form of tithing for those people, Vanco provides this with multiple venues, ie. online, texting, mobile app, and more, they have even added the ability to hold Zoom meetings and schedule them directly through their mobile app, which has closed a gap for members who want to attend small bible studies but feel safer not coming to church right now.

  ### 4. A solid tool and resource but with aging membership, we've been slow adopters.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert T. | Retired, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2023

**What do you like best about Vanco Faith?**

The phone app is easy to use and, most importantly, works reliably.   Our church has not made much use of the main website tools, mainly because there are modest concerns that giving into the various online buckets may or may not mesh well with the existing/legacy financial software used at our church.

**What do you dislike about Vanco Faith?**

Not sure that there's anything we don't like.  Just wish the tools available were more commonly used by our members.  While our e-giving at our church is good (in terms of percentages) the text and mobile giving still seems pretty small.

**What problems is Vanco Faith solving and how is that benefiting you?**

Providing options for giving seems like a good idea.  I'm told that having mobile giving options leans positive, particularly for younger people and their families.  Clearly one size fits all is for a time long ago.

  ### 5. Good Faith Based Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jane S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2023

**What do you like best about Vanco Faith?**

I'd say that Vanco is pretty easy to use and create entries for our website. Lots of options to create a helpful posts for payments/donations. Easy to activate and easy to remove from website.

**What do you dislike about Vanco Faith?**

In the past we have had excellent customer service. If there was a new employee, Vanco was willing to help them learn the system. My latest experiences haven't been as good. They redirect you, but if you don't know how....you are on your own. That is NOT how it was in the past, so I'm a little disappointed.

**What problems is Vanco Faith solving and how is that benefiting you?**

We needed a platform to accept credit cards. This has been a good option for credit card transactions and continuous donations.

  ### 6. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alissa P. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Vanco Faith?**

We have always gotten great customer service! Since updating their dashboard a couple of years ago, it's easy to update online giving on our end. And it is easy for people to give/change their giving options. The overall look is visually pleasing as well. They also have the best credit card processing rates that we have seen!

**What do you dislike about Vanco Faith?**

I don't have a ton of experience with other companies, so I don't have much negative feedback. One issue we have run into is when someone gives but didn't make an account, they have no way of changing anything on their end. That would probably happen anywhere though.

**What problems is Vanco Faith solving and how is that benefiting you?**

They make it easy for our congregation to give. I know Vanco is quick to respond if we run into any issues. I don't have to question if someone's giving is correct or not, so it makes everything easier at the end of the year.

  ### 7. Vanco Serves Our Online Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Vanco Faith?**

Creating an account is simple for the user, with the ability to set up one-time or recurring donations.  From a management standpoint, Vanco is easy to set up funds, activate and deactivate as needed, and set up web pages.  Reports are easy to use. Reconciling at month's end takes some time but is easy to do.  Vanco interfaces with PowerChurch which reduces business office time.  Vanco also provides marketing tools to help increase donations, which is very helpful.

**What do you dislike about Vanco Faith?**

It's not so much a dislike as much as informing users what is required to balance each month.  Reconciling at month's end requires three reports.  It's a bit time-consuming but is not hard to do.

**What problems is Vanco Faith solving and how is that benefiting you?**

Can't think of any.

  ### 8. Vanco has provided quality products and great support.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian H. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Vanco Faith?**

Customer support. I am not tech savvy but they walk me through the process so that I can use the products the way they work best for me.  I've always been satisfied with there support team.

**What do you dislike about Vanco Faith?**

I haven't figured out how to send emails to thank all my donors through the system.I t would be nice if that were possible.  I also get 2-3 notifications about each donation that is not required.

**What problems is Vanco Faith solving and how is that benefiting you?**

Being able to take payments for two separate accounts is a great help. The interface could be more friendly and i wish i could pull a mailing list instead of looking up donors one at a time.

  ### 9. Essential For All Your Giving Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christyn C. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Vanco Faith?**

Vanco makes the giving process easy and concise.  Their platforms and tools provided make everything that comes with organizing online giving beyond manageable.

**What do you dislike about Vanco Faith?**

There really isn't anything to dislike concerning Vanco. They go above and beyond to ensure their level of security for your patrons and your business exceeds expectations.  Their customer service is patient and understanding.  They never leave an issue unresolved.

**What problems is Vanco Faith solving and how is that benefiting you?**

One of our issues was being able to maintain and keep organized donor giving.  They have apps and processes that help couple all areas of giving and make sure they are accurate in their reporting.  You're also not limited to just one stream of giving. From Text to Give to having an online giving function, it gives the patron the opportunity to select which option best fits their needs.

  ### 10. Finance Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jane E. | Finance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2023

**What do you like best about Vanco Faith?**

It's easy to make contact with a Vanco rep by phone for technical administration or website setup questions

**What do you dislike about Vanco Faith?**

I can't identify anything. Is there something more specific  I need to say?

**What problems is Vanco Faith solving and how is that benefiting you?**

It allows members to have another option besides giving in person or enrolling in a BillPay bank program. It also allows both the donor and our office to make any requested adjustments to their giving amount or frequency.

  ### 11. Grateful to have online giving

**Rating:** 2.5/5.0 stars

**Reviewed by:** Leah B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2023

**What do you like best about Vanco Faith?**

I am grateful we can give our members the option for online giving. Only a few of our members use this, but every gift helps / is important.

**What do you dislike about Vanco Faith?**

The reports aren't easy to access or search. The whole process feels cumbersome and I'm not inclined to use it unless I absolutely have to.

**What problems is Vanco Faith solving and how is that benefiting you?**

Vanco Faith allows us to offer online giving to our members.

  ### 12. Slightly clunky, but gets the job done.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Karen P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Vanco Faith?**

Vanco allows our church to create professional-looking donation and registration pages for regular online giving and events. Customer service is very responsive and helpful.

**What do you dislike about Vanco Faith?**

The interface for creating the registration and donation pages could be more intuitive and offer more options for setting up forms.

**What problems is Vanco Faith solving and how is that benefiting you?**

Vanco offers a way for our congregation to safely give online and register/pay for special events.

  ### 13. Great Product and great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Vanco Faith?**

VANCO Faith is easy to set up and easy to edit/adapt as programs/focus change throughout the year.  It has a very friendly user site to make contributions by check or credit card.

**What do you dislike about Vanco Faith?**

There is a cost to having the flexibility for on-line donations. As the number of online transactions increases, thetotal cost increases.  We have found the benefits of having the technology well worth the transaction cost.

**What problems is Vanco Faith solving and how is that benefiting you?**

Vanco continues to find ways to provide services to our churches at a reasonable cost by allowing a contract with the state conference and then a discount to our 400+ churches

  ### 14. Easy to Use and Trustworthy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rose M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2023

**What do you like best about Vanco Faith?**

Basically hands off, and I love the weekly and monthly emailed reports

**What do you dislike about Vanco Faith?**

I wish there were more report options to make year end receipts easier.
Because it is mostly handsoff, I don't log in as often as they'd like and I often have to contact them to reset my account.

**What problems is Vanco Faith solving and how is that benefiting you?**

We are a small nonprofit, so Vanco allows us to process online donations.

  ### 15. Support makes the difference for Vanco.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chester H. | Church Business Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about Vanco Faith?**

Each time I have had to contact Vanco with a question, I am fully satisfied with the turn-around speed and thoroughness of the answers.  i have both made phone inquiries and email.

**What do you dislike about Vanco Faith?**

The reports are not consistent in the location of information.  The layout varies from report type to report type where things are lined up.  It would be far easier to flip from one to another if the fields were all in line report to report.

**What problems is Vanco Faith solving and how is that benefiting you?**

Vanco provides a convenient way for people to perform one-time giving; as well as, continuous giving.  It fully integrates with our current CRM which has taken away a substantial amount of time generating manual entries.

  ### 16. Vanco is a reliable, efficient, and well-supported platform for our donors.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stacy N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2023

**What do you like best about Vanco Faith?**

As a Christian college, we appreciate that Vanco is a faith-based organization. We have found the tech support, when needed, is excellent.

**What do you dislike about Vanco Faith?**

The daily reports are multiple as opposed to being compiled into one report.

**What problems is Vanco Faith solving and how is that benefiting you?**

User-friendly platform for donors to give online, which speeds up the receipt of funds.

  ### 17. Easy, accurate and dependable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kris L. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Vanco Faith?**

I love the ease in setting up and making changes to accounts.  I can always depend on accurate reports sent at the end of the month

**What do you dislike about Vanco Faith?**

I really don't see any downsides to Vanco Faith.  I know there will always be a charge for the service and it seems to be manageable for our business

**What problems is Vanco Faith solving and how is that benefiting you?**

Monthly tuition is deposited in our account by the beginning of each month.  Parents don't have to remember to write a check and our bookkeeping is much easier

  ### 18. Great Service at a Very Reasonable Price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sumit M. | D, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Vanco Faith?**

Ease of working with the company and its team members. The services are amazing and with very reasonable pricing

**What do you dislike about Vanco Faith?**

There is nothing to dislike, I like everything they provide

**What problems is Vanco Faith solving and how is that benefiting you?**

The are helping with online payments and also payments processing via our software

  ### 19. No complaints!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stacey H. | Business Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Vanco Faith?**

We have had good customer service, the employees I've interacted with have always been kind and helpful, and from an accounting standpoint, we haven't had any issues.

**What do you dislike about Vanco Faith?**

Trinity has 4 Web Pages that I manage from your site.  The process is pretty simple but very basic. That may be my fault, but there doesn't seem to be many options from which to choose.

**What problems is Vanco Faith solving and how is that benefiting you?**

I have been with the organization for 1 1/2 years and was never adequately trained to Manage their Web Pages. I've called and spoken to a Vanco Customer Service Rep. several times. They have always been understanding and able to assist me promptly.

  ### 20. Vanco has great pricing and quick customer service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Vanco Faith?**

The pricing and ease of customer support. Also, Vanco doesn't continually upsell customers, and the continual email updates on donations is appreciated.

**What do you dislike about Vanco Faith?**

The web design is dated, and there are very limited options for creating new features. Also, editing existing  templates is time -consuming. Also, the card swipe is a nice option, but the software is buggy.

**What problems is Vanco Faith solving and how is that benefiting you?**

Vanco provides easy processing of credit card and ACH transactions. Vanco also enables us to card swipe at events.

  ### 21. User Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Vanco Faith?**

For the most part, it is user-friendly. In addition, it conveniently locates everything to one place, and we can link our online giving directly to our church software for ease of documenting tithes.

**What do you dislike about Vanco Faith?**

As is true with all technology, it doesn't always work as we want it to. For example, some users have had issues setting up their recurring tithe.  I tried to help them and called Vanco Support.  The best answer I got was for the user to download the latest version of the app or to completely delete their tithes and start over.

**What problems is Vanco Faith solving and how is that benefiting you?**

Vanco Faith helps us connect our members (and non-members) who are unable to be with us in person.  This was especially important during Covid when we wanted to do everything we could to stay connected, especially online.

  ### 22. Simple and Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cheryl L. | Parish Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2022

**What do you like best about Vanco Faith?**

Vanco Faith is very direct. The layout is easy and simple to understand and use. It has helped immensely with online giving for our church as well as our Early Childhood Ministry school. I also appreciate that when I call to ask about a product or get clarification, the workers are always kind and helpful!

**What do you dislike about Vanco Faith?**

There is really very little that I dislike about Vanco Faith. If anything, I don't find many answers on the help page I get redirected to. I usually call to speak with someone instead.

**What problems is Vanco Faith solving and how is that benefiting you?**

Vanco Faith has provided a solution to our need for online contributions and tuition payments. It works great with our Church Windows software and makes life easier to input the data.

  ### 23. Vanco is outdated in their technology.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Mary M. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2023

**What do you like best about Vanco Faith?**

Payment processing of most recurring payments

**What do you dislike about Vanco Faith?**

No technology advances at all during the time we've used Vanco

**What problems is Vanco Faith solving and how is that benefiting you?**

Recurring payment processing

  ### 24. 4 YEARS' EXPERIENCE WITH PDS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Vanco Faith?**

The Customer support department is wonderful!  I never have trouble getting someone on the line whenever I have a question or a problem.  With many other companies I have to talk to an automated system and then wait on hold forever, but that's never happened with Vanco.

**What do you dislike about Vanco Faith?**

I would prefer to have an improved documentation capability.  In my experience, if something isn't documented then it "never happened".  Currently, the documentation on the Vanco system is a little clumsy.  I've learned to live with it but I'd be so happy if they made some changes.

**What problems is Vanco Faith solving and how is that benefiting you?**

It gives me the unlimited ability to schedule payments for our donors and is very user-friendly when it comes to making changes.  It gives our donors an alternate way to pay.

  ### 25. Wonderful programs!  Highly Recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tammy V. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Vanco Faith?**

The programs is super-easy to use, very user-friendly, and the customer service representatives are great to work with if you have any questions or issues!

**What do you dislike about Vanco Faith?**

The only issue I have is that if you don't login for a certain period of time, you have to call customer support for them to allow you to login again.

**What problems is Vanco Faith solving and how is that benefiting you?**

We were looking for a simle and easy to use program and that's what VANCO has!

  ### 26. Easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lilah G. | Financial Secretary, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Vanco Faith?**

The process of setting up tiles is very intuitive, even after several weeks of not using the system.

**What do you dislike about Vanco Faith?**

There's a pretty good selection of photos to use for the tiles, but I've found a couple searches that didn't come up with what I wanted.

**What problems is Vanco Faith solving and how is that benefiting you?**

Vanco Faith helped us showcase our funds in a beautiful way! Instead of boring icons we have beautiful photos to highlight each of our funds.

  ### 27. It Works!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Holly F. | Administration Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Vanco Faith?**

The email notifications keep us up-to-date with donations and payments for things like retreats and camp. Also love the ability to add new accounts, select and deselect what shows up on our website giving page.

**What do you dislike about Vanco Faith?**

Completing the annual PCI DSS COMPLIANCE VALIDATION report

**What problems is Vanco Faith solving and how is that benefiting you?**

Allowing us to accept donations from those who are not able to attend worship through Covid or prefer watching our services online

  ### 28. Vanco Faith, easy and effective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adrianna C. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Vanco Faith?**

Reports and customer service is very responsive

**What do you dislike about Vanco Faith?**

At times challenging to find users, and marketing material needs to be electronic

**What problems is Vanco Faith solving and how is that benefiting you?**

Not sure I understand this question

  ### 29. Business Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tracy H. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about Vanco Faith?**

They can walk me through what is needed or can take care of it for me while I wait on the phone line

**What do you dislike about Vanco Faith?**

expense of processing transaction as well as percentage taken of given amount especially considering we are not for profit

**What problems is Vanco Faith solving and how is that benefiting you?**

How to accommodate the variety of parishioner giving vehicles

  ### 30. Very Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Debbie M. | Financial Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about Vanco Faith?**

I love the way Vanco syncs online giving to the Sheperd Staff program to keep our volunteer available for other duties she serves for.

**What do you dislike about Vanco Faith?**

Better training material would be much appreciated

**What problems is Vanco Faith solving and how is that benefiting you?**

By notifying me of the members who's credit card has expired with notifications

  ### 31. We've had great service with Vanco and if we have an issue, it gets resolved quickly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Debra B. | Office Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Vanco Faith?**

The ease of uploading the donations into our program.

**What do you dislike about Vanco Faith?**

I know it's for security reasons, but having to change passwords frequintly

**What problems is Vanco Faith solving and how is that benefiting you?**

Online giving for those who haven't made it back to church in person. That helps our budget and keeps us afloat.

  ### 32. Mostly satisfied - you need to fix your reports.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rick F. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about Vanco Faith?**

Picture capability. 
Easy setup & updating

**What do you dislike about Vanco Faith?**

Credit card payments require printing 2 reports (not in the Classic version).
Fee additions don't show separately (not in the Classic version).

**What problems is Vanco Faith solving and how is that benefiting you?**

Allows members to pay on line & use CCs.

  ### 33. Easy workflow of contributions.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria M. | Financial Secretary, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Vanco Faith?**

The most helpful of Vanco Faith is the compatibility with CMS and the easy workflow into financial statements and member contribution reporting.

**What do you dislike about Vanco Faith?**

There have been some member requests that must be completed by the member so I was unable to personally help them. This becomes some what of an issue for those who are not technologically inclined.

**What problems is Vanco Faith solving and how is that benefiting you?**

Avoid double entry between CMS. Also, the easy workflow into financial statements and member contribution reporting

  ### 34. Good money Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deann B. | Communications Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2022

**What do you like best about Vanco Faith?**

Vanco has amazing customer service. I like how I can create a webpage specific just for a fund, and get a QR code and a link. Makes it very convenient.

**What do you dislike about Vanco Faith?**

While I can create my own webpage, Vanco is very limited to what I can do and the graphics are very sterile looking. I know they are working to improve this.

**What problems is Vanco Faith solving and how is that benefiting you?**

Our parishioners can donate electronically through Vanco. Vanco also provides templates and suggestions to help increase online giving.

  ### 35. Our donations are processed and received like clockwork. Very dependable.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Vanco Faith?**

The fact that we can use the mobile app to offer an option to those people who prefer using debit and/ or credit cards.

**What do you dislike about Vanco Faith?**

I dislike that the person using the app can choose to pay the "fee", but the church still gets a fee. Very misleading.

**What problems is Vanco Faith solving and how is that benefiting you?**

We can offer a way for individuals who cannot attend in person, to be able to make their tithe / offering.

  ### 36. Vanco Faith

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about Vanco Faith?**

Very flexible platform.  One of the only donation platforms that allow gifts to multiple funds and one checkout for all of them. We can set up our own webpages. Also, donors can set up a page to monitor past gifts.

**What do you dislike about Vanco Faith?**

Prices are slightly higher than other platforms we looked at.

**What problems is Vanco Faith solving and how is that benefiting you?**

We needed an option for online donations and they have fulfilled this well.

  ### 37. Sometimes difficult to get accurate reporting information back for data input.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Phyllis  E. | Senior Director of Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Vanco Faith?**

Easy to set up on our website for donor contributions.

**What do you dislike about Vanco Faith?**

Difficult and often inaccurate reporting for data input.

**What problems is Vanco Faith solving and how is that benefiting you?**

Safe Donor gift processing on our not-for-profit website.

  ### 38. Good services with great customer support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Frank T. | Student Mentor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Vanco Faith?**

The customer support you receive is great. They are very caring of their customers and want to make sure you are happy.

**What do you dislike about Vanco Faith?**

Until recently their services were a bit outdated.

**What problems is Vanco Faith solving and how is that benefiting you?**

They offer a great way for non-profits, churches specifically, to obtain donations from their congregation. The church I am a member of uses their services.

  ### 39. Very easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Vanco Faith?**

As Financial Secretary for my Church, using Vanco Faith tools has made my job much more accessible and allows our members to stay up-to-date with offerings.

**What do you dislike about Vanco Faith?**

The interface with Shepherd's Staff Software has caused us problems when either company upgrades.

**What problems is Vanco Faith solving and how is that benefiting you?**

Automating member offerings.

  ### 40. Easy to use, and easy to get help, if needed.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about Vanco Faith?**

The reports I can generate are  helpful.

**What do you dislike about Vanco Faith?**

Transaction & post dates are  different.

**What problems is Vanco Faith solving and how is that benefiting you?**

They process our online giving, and that makes it easy for our members and visitors to give.

  ### 41. Great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia H. | Treasurer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Vanco Faith?**

I like the prompt email notifications regarding payments

**What do you dislike about Vanco Faith?**

There is nothing to dislike.  We are pleased with Vanco.

**What problems is Vanco Faith solving and how is that benefiting you?**

We are not experiencing any problems.

  ### 42. GivePlus a Plus in our books

**Rating:** 4.5/5.0 stars

**Reviewed by:** Donna H. | Bookkeeper, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2019

**What do you like best about Vanco Faith?**

The ease of giving for our donors, and the ease of getting our reports.

**What do you dislike about Vanco Faith?**

I wish it would integrate with more software programs.

**Recommendations to others considering Vanco Faith:**

Try it! It's easy to use, and the support is awesome!  Set up wasn't hard, especially with the one-on-one help they give you. Our parishioners love being able to give online or by text. 

**What problems is Vanco Faith solving and how is that benefiting you?**

Young people don't typically carry cash or checks with them, so giving at church had dropped off some. With GivePlus, they can go online, use our Text to Give number, or set up an automatic giving. This way, the church is realizing  more steady, on-going contributions, which helps us better able to plan and budget.


## Vanco Faith Discussions
  - [What is Vanco Faith used for?](https://www.g2.com/discussions/what-is-vanco-faith-used-for)

- [View Vanco Faith pricing details and edition comparison](https://www.g2.com/products/vanco-faith/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+09%3A22%3A55+-0500&secure%5Bsession_id%5D=4e4780a9-b9c3-4cae-976f-1ba45e048889&secure%5Btoken%5D=434c8cc9e7c0b8db25fa7e91410805fd375002c53f898044093ee35d58bd3c6b&format=llm_user)

## Vanco Faith Features
**Platform Basics**
- Membership Tracking
- Donation Management
- Congregation Communication
- Worship Management
- Event Planning
- Church Accounting

**Platform Additional Functionality**
- People Management Specific Tools
- Event Management Specific Tools

**Agentic AI - Church Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

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