# Best Digital Adoption Platforms ## How Many Digital Adoption Platforms Products Does G2 Track? **Total Products under this Category:** 100 ### Category Stats (Jul 2026) - **Average Rating:** 4.62/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** BrainStorm (+1.03%) - Among all products in this category, BrainStorm recorded the largest rating increase compared to last month _Last updated: July 24, 2026_ ## How Does G2 Rank Digital Adoption Platforms Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 19,500+ Authentic Reviews - 100+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Digital Adoption Platforms ![G2 Grid® for Digital Adoption Platforms plotting products by satisfaction and market presence](https://www.g2.com/categories/digital-adoption-platform/grids.png?focus%5B%5D=17410&focus%5B%5D=710&focus%5B%5D=5598&focus%5B%5D=73931&focus%5B%5D=85720&focus%5B%5D=170095&focus%5B%5D=24723&focus%5B%5D=146555) Highlighted products: Pendo, WalkMe, Whatfix, Userpilot, UserGuiding, Tango, ChurnZero, and Product Fruits. Underlying data: [Grid® JSON](https://www.g2.com/categories/digital-adoption-platform/grids.json?focus%5B%5D=pendo-io-pendo&focus%5B%5D=walkme&focus%5B%5D=whatfix&focus%5B%5D=userpilot&focus%5B%5D=userguiding&focus%5B%5D=tango-tango&focus%5B%5D=churnzero&focus%5B%5D=product-fruits) **Sponsored** ### Product Fruits No-code product adoption platform — user onboarding, feature adoption and in-app support, powered by Elvin AI. Product Fruits is a digital adoption platform that helps product and customer success teams guide users to value, drive feature adoption and deliver in-app support. Without writing code. Build product tours, checklists, hints, tooltips and announcements to onboard new users and roll out new features. Layer in an in-app help center, embedded knowledge base and NPS surveys to scale support and catch friction before it becomes a ticket. Two things set Product Fruits apart: 1. Flows guide every user to the next right step. Instead of showing everyone the same generic tour, Flows adapt to where each user is — their role, their progress, their behavior — so the right guidance appears at the right moment. Users never get stuck, and they never see steps they've already mastered. 2. Elvin, the built-in AI agent, is the speed layer. It generates onboarding flows, copy and adaptive logic in minutes — no design or engineering sprints. Teams ship and iterate on their own. #Who it's for Built for product teams who own activation and adoption, and CS teams who own retention and support. Common industries include financial services, education, healthcare, e-commerce and SaaS. #What you can do with Product Fruits - Shorten time to value with personalized onboarding journeys - Increase feature adoption by guiding users to new capabilities - Reduce churn by addressing struggles before users disengage - Scale onboarding across thousands of users without manual effort - Lower support tickets with contextual answers where users need them #How it works Setup takes two steps. First, install the Product Fruits Chrome extension to build tours and guidance flows visually. Then add a JavaScript snippet to your application to publish experiences live. Most teams complete setup in under an hour. #What's included - Flows & guidance: Adaptive product tours, checklists, tooltips and beacons that route each user to their next right step - AI personalization: Elvin designs flow structure and copy that adapts to each user - In-app communication: AI-generated announcements, banners, pop-ups and newsfeeds that keep users informed about updates and features - Feedback & insights: Elvin creates contextual and NPS surveys based on user behavior, capturing sentiment and surfacing friction - Knowledge & support: Centralized help center and Elvin Copilot answering questions from your approved sources, #Why teams choose Product Fruits AI powers every feature and Flows make sure that power lands at the right moment. From building tours to answering support questions, Product Fruits personalizes each step of the journey. The result: faster adoption, higher satisfaction and fewer support escalations. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1561&secure%5Bchosen_at%5D=2026-07-28T20%3A10%3A03Z&secure%5Bdisplayable_resource_id%5D=1561&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1561&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=146555&secure%5Bresource_id%5D=1561&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdigital-adoption-platform&secure%5Btoken%5D=5283029c4598a8b889763e9925d7523774092a1e1a922d35cd5492694cfcfea5&secure%5Burl%5D=https%3A%2F%2Fproductfruits.com%2Fdemo%3Futm_medium%3Dpaid%26utm_source%3DG2%26utm_campaign%3Dclicks&secure%5Burl_type%5D=book_demo) [ Pendo ](https://www.g2.com/products/pendo-io-pendo/reviews) By [Pendo.io](https://www.g2.com/sellers/pendo-io) [ 4.4/5(1,807) ](https://www.g2.com/products/pendo-io-pendo/reviews) What do users say? Users consistently praise Pendo for its ease of use and powerful analytics, which help teams track user behavior and create effective in-app guides. The platform's ability to streamline communication Pros and Cons [ Ease of Use (202) ](https://www.g2.com/products/pendo-io-pendo/reviews?qs=pros-and-cons)[ Missing Features (67) ](https://www.g2.com/products/pendo-io-pendo/reviews?qs=pros-and-cons) [ WalkMe ](https://www.g2.com/products/walkme/reviews) By [SAP](https://www.g2.com/sellers/sap) [ 4.5/5(572) ](https://www.g2.com/products/walkme/reviews) What do users say? Users consistently praise WalkMe for its intuitive in-app guidance that simplifies complex processes, significantly enhancing user adoption and reducing training time. The platform's robust analytics Pros and Cons [ Ease of Use (91) ](https://www.g2.com/products/walkme/reviews?qs=pros-and-cons)[ Learning Curve (39) ](https://www.g2.com/products/walkme/reviews?qs=pros-and-cons) [ Whatfix ](https://www.g2.com/products/whatfix/reviews) By [Whatfix](https://www.g2.com/sellers/whatfix) [ 4.5/5(550) ](https://www.g2.com/products/whatfix/reviews) What do users say? Users consistently praise the product for its intuitive platform and outstanding support, which facilitate seamless onboarding and effective training. The in-app guidance and customizable features emp Pros and Cons [ Ease of Use (75) ](https://www.g2.com/products/whatfix/reviews?qs=pros-and-cons)[ Learning Curve (26) ](https://www.g2.com/products/whatfix/reviews?qs=pros-and-cons) [ Userpilot ](https://www.g2.com/products/userpilot/reviews) By [Userpilot](https://www.g2.com/sellers/userpilot) [ 4.6/5(999) ](https://www.g2.com/products/userpilot/reviews) What do users say? Users consistently praise the ease of use and intuitive interface of Userpilot, which allows for quick setup and effective onboarding without needing technical skills. The platform's ability to create Pros and Cons [ Ease of Use (293) ](https://www.g2.com/products/userpilot/reviews?qs=pros-and-cons)[ Learning Curve (108) ](https://www.g2.com/products/userpilot/reviews?qs=pros-and-cons) [ UserGuiding ](https://www.g2.com/products/userguiding/reviews) By [UserGuiding](https://www.g2.com/sellers/userguiding) [ 4.7/5(772) ](https://www.g2.com/products/userguiding/reviews) What do users say? Users consistently praise the ease of use and intuitive interface of UserGuiding, which allows for quick creation of onboarding guides and product tours without needing coding skills. This simplicity Pros and Cons [ Ease of Use (126) ](https://www.g2.com/products/userguiding/reviews?qs=pros-and-cons)[ Limited Customization (28) ](https://www.g2.com/products/userguiding/reviews?qs=pros-and-cons) [ Tango ](https://www.g2.com/products/tango-tango/reviews) By [Tango](https://www.g2.com/sellers/tango-10f84662-d611-43f9-b2a7-e475aaea559c) [ 4.7/5(508) ](https://www.g2.com/products/tango-tango/reviews) What do users say? Users consistently praise the software for its effortless documentation capabilities, allowing them to create clear, step-by-step guides with minimal manual input. The automatic capture of workflows a Pros and Cons [ Ease of Use (203) ](https://www.g2.com/products/tango-tango/reviews?qs=pros-and-cons)[ Limitations (34) ](https://www.g2.com/products/tango-tango/reviews?qs=pros-and-cons) [ ChurnZero ](https://www.g2.com/products/churnzero/reviews) By [ChurnZero](https://www.g2.com/sellers/churnzero) [ 4.7/5(1,605) ](https://www.g2.com/products/churnzero/reviews) What do users say? Users consistently praise ChurnZero for its ease of use and powerful automation features, which streamline customer management and enhance productivity. The platform's ability to centralize customer d Pros and Cons [ Ease of Use (139) ](https://www.g2.com/products/churnzero/reviews?qs=pros-and-cons)[ Learning Curve (54) ](https://www.g2.com/products/churnzero/reviews?qs=pros-and-cons) [ Product Fruits ](https://www.g2.com/products/product-fruits/reviews) By [Product Fruits](https://www.g2.com/sellers/product-fruits) [ 4.7/5(240) ](https://www.g2.com/products/product-fruits/reviews) What do users say? Users consistently praise the intuitive interface and excellent support provided by Product Fruits, which simplifies onboarding and enhances user engagement. The platform allows teams to create in-app Pros and Cons [ Ease of Use (49) ](https://www.g2.com/products/product-fruits/reviews?qs=pros-and-cons)[ Limited Customization (21) ](https://www.g2.com/products/product-fruits/reviews?qs=pros-and-cons) [ Spekit ](https://www.g2.com/products/spekit/reviews) By [Spekit Inc.](https://www.g2.com/sellers/spekit-inc) [ 4.6/5(301) ](https://www.g2.com/products/spekit/reviews) What do users say? Users consistently praise Spekit for its seamless integration with existing tools, which allows for easy access to training materials right where they work. This functionality significantly enhances p Pros and Cons [ Ease of Use (70) ](https://www.g2.com/products/spekit/reviews?qs=pros-and-cons)[ Navigation Difficulties (12) ](https://www.g2.com/products/spekit/reviews?qs=pros-and-cons) [ Chameleon ](https://www.g2.com/products/chameleon/reviews) By [Chameleon Intelligent Tech Inc.](https://www.g2.com/sellers/chameleon-intelligent-tech-inc) [ 4.4/5(360) ](https://www.g2.com/products/chameleon/reviews) What do users say? Users consistently praise Chameleon for its ease of use and flexibility, allowing non-technical teams to create in-app experiences like tours and surveys without developer support. The intuitive inter Pros and Cons [ Ease of Use (62) ](https://www.g2.com/products/chameleon/reviews?qs=pros-and-cons)[ Learning Curve (24) ](https://www.g2.com/products/chameleon/reviews?qs=pros-and-cons) [ Fullstory ](https://www.g2.com/products/fullstory/reviews) By [Fullstory](https://www.g2.com/sellers/fullstory) [ 4.5/5(1,052) ](https://www.g2.com/products/fullstory/reviews) What do users say? Users consistently praise the product for its ease of use and intuitive interface, which allows non-technical users to create onboarding tours and guides quickly. Many appreciate the affordable pricin Pros and Cons [ Ease of Use (55) ](https://www.g2.com/products/fullstory/reviews?qs=pros-and-cons)[ Learning Curve (25) ](https://www.g2.com/products/fullstory/reviews?qs=pros-and-cons) [ Nexthink ](https://www.g2.com/products/nexthink/reviews) By [Nexthink](https://www.g2.com/sellers/nexthink) [ 4.6/5(392) ](https://www.g2.com/products/nexthink/reviews) What do users say? Users consistently praise the product for its real-time visibility and powerful analytics, which enable proactive IT support and enhance the digital employee experience. The intuitive dashboard and se Pros and Cons [ Ease of Use (40) ](https://www.g2.com/products/nexthink/reviews?qs=pros-and-cons)[ Difficult Learning (26) ](https://www.g2.com/products/nexthink/reviews?qs=pros-and-cons) [ BrainStorm ](https://www.g2.com/products/brainstorm-inc-brainstorm/reviews) By [BrainStorm, Inc.](https://www.g2.com/sellers/brainstorm-inc) [ 4.5/5(43) ](https://www.g2.com/products/brainstorm-inc-brainstorm/reviews) What do users say? Users consistently praise the ease of use and quick access to training content provided by BrainStorm, which simplifies learning and enhances productivity. The platform's ability to deliver personaliz Pros and Cons [ Ease of Use (11) ](https://www.g2.com/products/brainstorm-inc-brainstorm/reviews?qs=pros-and-cons)[ Learning Curve (6) ](https://www.g2.com/products/brainstorm-inc-brainstorm/reviews?qs=pros-and-cons) [ Fin ](https://www.g2.com/products/fin/reviews) By [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc) [ 4.5/5(3,890) ](https://www.g2.com/products/fin/reviews) What do users say? Users consistently praise Fin for its intuitive setup and fast response times, which significantly enhance productivity in customer support. The platform effectively handles simple queries, allowing t Pros and Cons [ Helpful (435) ](https://www.g2.com/products/fin/reviews?qs=pros-and-cons)[ Missing Features (152) ](https://www.g2.com/products/fin/reviews?qs=pros-and-cons) [ iorad ](https://www.g2.com/products/iorad/reviews) By [iorad](https://www.g2.com/sellers/iorad) [ 4.7/5(51) ](https://www.g2.com/products/iorad/reviews) What do users say? Users consistently praise the ease of use and flexibility of iorad, highlighting its ability to create interactive tutorials quickly and efficiently. Many appreciate the seamless integration of brandi - ‹ Prev‹ Prev - 1 - [2](/categories/digital-adoption-platform?order=g2_score&page=2#product-list) - [3](/categories/digital-adoption-platform?order=g2_score&page=3#product-list) - [4](/categories/digital-adoption-platform?order=g2_score&page=4#product-list) - [5](/categories/digital-adoption-platform?order=g2_score&page=5#product-list) - [6](/categories/digital-adoption-platform?order=g2_score&page=6#product-list) - [7](/categories/digital-adoption-platform?order=g2_score&page=7#product-list) - [Next ›Next ›](/categories/digital-adoption-platform?order=g2_score&page=2#product-list) Spotlight Categories [Workforce Management Software](https://www.g2.com/categories/workforce-management) [Job Search Sites](https://www.g2.com/categories/job-search-sites) [Product Information Management (PIM) Systems](https://www.g2.com/categories/product-information-management-pim) [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm) [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) Similar Categories - [Team Collaboration](/categories/team-collaboration) - [Other Collaboration](/categories/other-collaboration) - [Agentic AI Browser](/categories/agentic-ai-browser) - [AI Meeting Assistants](/categories/ai-meeting-assistants) - [AI Presentation Tools](/categories/ai-presentation-tools) - [Audio Conferencing](/categories/audio-conferencing) - [Board Management](/categories/board-management) - [Bookmark Manager](/categories/bookmark-manager) - [Browser](/categories/browsers) - [Business Scheduling](/categories/business-scheduling) - [Calendar](/categories/calendar-software) - [Cloud PBX Platforms](/categories/cloud-pbx-platforms) - [Collaborative Research Writing Tools](/categories/collaborative-research-writing-tools) - [Decision-Making](/categories/decision-making) - [Document Creation](/categories/document-creation) [Browse Digital Adoption Platform Themes](/categories/digital-adoption-platform/themes) ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash") NP Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash) Updated April 9, 2026 Digital adoption platform (DAP) software is an overlay that sits on top of other applications or websites to guide users through tasks and workflows with in-app prompts and tutorials. [Digital adoption platform (DAP) software](https://www.g2.com/categories/digital-adoption-platform) helps organizations onboard employees and customers more efficiently by delivering real-time guidance, reducing training time, and highlighting new or complex features within software tools. ### Core Capabilities of Digital Adoption Platform Software To qualify for inclusion in the Digital Adoption Platform category, a product must: - Integrate on top of a web-based software, website, or software application - Offer cued prompts, messages, tooltips, smart tips, spotlights, notifications, pulses, modals, and tutorials to assist and guide users - Collect and analyze user behavior data to improve the user experience ### How Digital Adoption Platform Software Differs from Other Tools DAPs differ from tools like [product analytics software](https://www.g2.com/categories/product-analytics) or [customer self-service tools](https://www.g2.com/categories/customer-self-service) by delivering actionable, in-app guidance rather than primarily analyzing behavior or housing content libraries. They function as a live instructional layer that proactively supports users during real-time interactions with software, and often integrate with [product analytics software](https://www.g2.com/categories/product-analytics), [survey software](https://www.g2.com/categories/survey), and [knowledge base solutions](https://www.g2.com/categories/knowledge-base-software). ### Insights from G2 on Digital Adoption Platform Software Based on category trends on G2, DAPs' ability to streamline onboarding, surface bottlenecks in user journeys, and improve overall adoption of both internal and customer-facing tools, often noting time savings, reduced reliance on manual training, and improved clarity when navigating complex workflows. Top Tools at a Glance | | Product analytics with in-app guidance | User Review "Effective Onboarding, Needs Better Metrics" | | | Enterprise in-app guidance and change support | User Review "Three years into our DAP Journey" | | | Contextual help for enterprise software adoption | User Review "Enhancing User Experience with Interactive Guidance and Insights via Whatfix" | | | No-code onboarding and product usage insights | User Review "Actionable In-Product Feedback Right When It Matters" | | | Product tours and update communication | User Review "Helpful Platform for Managing Educational Guidance and User Support Content" | | | Process documentation and interactive walkthroughs | User Review "Tango Makes Process Training Effortless" | | | Customer success journeys and adoption tracking | User Review "ChurnZero as a Source of Truth: AI Automation, Dashboards, and Flexible Reporting" | | | In-app onboarding and self-service support | User Review "Product Fruits Delivers: Intuitive UX, Rock-Solid Reliability, and a Game-Changing Elvin AI" | | | In-workflow training and enablement guidance | User Review "Deal Rooms That Keep Clients Organized Throughout the Sales Cycle" | * * * Show More * * * ## How Do You Choose the Right Digital Adoption Platforms? ### What You Should Know About Digital Adoption Platforms ### Digital Adoption Platforms: Analyst Takeaways from G2’s Review Data Digital adoption platforms (DAPs) help people actually _use_ the software their company invests in. That’s the simplest way to put it. Whether it’s onboarding new employees, training users on updated features, or supporting customer self-service, DAPs reduce friction and make digital tools easier to understand and navigate, without relying on constant human intervention. After reading through thousands of reviews in this category, what stands out is how much teams rely on these tools behind the scenes. What might seem like minor inefficiencies quickly add up, especially in fast-moving environments. That’s why DAPs often become foundational, whether you’re a [small business](https://www.g2.com/categories/digital-adoption-platform/small-business)trying to scale without expanding headcount or an[enterprise](https://www.g2.com/categories/digital-adoption-platform/enterprise) managing complex systems and global teams. Digital adoption platforms are most common in SaaS, IT, healthcare, and finance, but any industry rolling out new tools or processes can benefit. Product teams use them to boost feature adoption. HR and L&D teams use them for employee training. Customer success teams use them to reduce support tickets. The use cases are broad, but the goal is the same: help people do more, faster, with less confusion. ### What I Often See in Digital Adoption Platforms #### Pros: What Users Consistently Appreciate - **Built-in browser extensions:** Many users highlight the convenience of browser-based extensions that let them test flows directly within their own environments. This speeds up development and lowers the barrier for non-technical teams. _“What you see is what you get. The Chrome add-on builder tool is exactly what our team was looking for in terms of creating new experiences, and it also allowed us to get a sense for the platform before we bought it. The analytics and A/B testing features are also giving us exactly what we need. We're new to the platform, but so far, so good!”_-[Lucas K., Appcues Review](https://www.g2.com/products/appcues/reviews/appcues-review-11103993) - **Customization and flexibility:** I’ve seen strong appreciation for platforms that allow teams to tailor onboarding flows, tooltips, and user guides to fit their specific use cases, whether for internal employee training or customer onboarding. _“We’re very pleased with our experience using Usetiful. The tool offers powerful capabilities for onboarding and integrates seamlessly with our existing systems. The level of customization available has allowed us to tailor the experience precisely to our needs, and overall, the platform has been smooth and reliable. We’ve also been impressed by the responsiveness of both the product and customer success teams—they’ve been quick to support and adapt to our requirements.”-_ [Emily S., Usetiful Review](https://www.g2.com/products/usetiful/reviews/usetiful-review-11095840) - **No-code onboarding and checklist creation:** Ease of use is a big deal here. Users love being able to create onboarding checklists and tooltips without having to involve engineering, especially for fast-moving teams. _“UserGuiding for me is a powerful and user-friendly tool that makes onboarding and user engagement seamless, even for non-technical teams. One of its advantages is its no-code setup, allowing me and my colleagues to create interactive product tours and onboarding checklists without needing developer resources. The drag-and-drop interface is very intuitive, making it easy to design and implement guides tailored to different user needs._ _Another highlight for us is its customisation and segmentation features, which let me personalize onboarding experiences based on user behavior. This ensures that new users receive relevant guidance, improving retention and reducing churn. Additionally, UserGuiding’s analytics provide valuable insights into how users interact with the guides, helping businesses optimize their onboarding flows and identify areas for improvement.”_ -[Onur N., UserGuiding Review](https://www.g2.com/products/userguiding/reviews/userguiding-review-10796423) #### Cons: Where Many Platforms Fall Short - **Limited or uneven analytics:** While most DAPs offer some reporting, users often feel it’s not deep or consistent enough across features. _“We don't have access to the same analytics functionality in our launchpads - which would be nice to have.”_- [Lucas K., Appcues Review](https://www.g2.com/products/appcues/reviews/appcues-review-11103993) - **Technical complexity:** While many tools claim to be no-code, users find that advanced features still require IT support or come with a learning curve. _“I graded Whatfix with 8 out of 10 on a satisfaction scale. While I appreciate the solution's analytics and real-time guidance, I dislike the very technical aspect of the process. It often requires IT support and cannot be completely standalone. From content creation with separators to analytics, it demands more learning by doing than I would prefer, given other business priorities.”_- [Helena D., Whatfix Review](https://www.g2.com/products/whatfix/reviews/whatfix-review-11103152) - **Lack of templates:** Some users feel overwhelmed when getting started, especially if the platform lacks pre-built templates or intuitive flows. _“It takes time to learn the flow creation process. Not enough pre-made templates to get an idea of how a flow should look.”_-[](https://www.g2.com/products/appcues/reviews/appcues-review-11106688)[Isaiah F., Appcues Review](https://www.g2.com/products/appcues/reviews/appcues-review-11106688) ### My Expert Takeaway on Digital Adoption Platforms in 2025 One of the most useful patterns I’ve seen in reviews is how digital adoption platforms evolve over time. They might start as onboarding tools, but the real value kicks in later, when teams use them to address recurring issues like support bottlenecks, unclear workflows, or underused features. What begins as a setup solution quickly becomes an ongoing support system that helps users navigate the product without always relying on engineering. The numbers reflect that sustained value: a **4.66 average rating** , **6.28/7 for ease of use** , **6.6/7 for support** , and a **9.3/10 likelihood to recommend**. That’s impressive, especially for tools designed to run in the background. I’ve seen these platforms work best in fast-changing environments, SaaS, IT, and healthcare, where the pace of product updates makes traditional training hard to keep up. When users need help, they need it in the product, in real time. That said, digital adoption works best when it’s treated as an ongoing system, not a one-time setup. The more teams invest in keeping guidance relevant and responsive, the more impact they see on user satisfaction, support load, and product engagement. [Jaya Bordoloi](https://learn.g2.com/author/jaya-bordoloi)