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Compare UserGuiding and Usetiful 
At a Glance
Market Segments
Small-Business (56.7% of reviews)
Small-Business (87.1% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
UserGuiding
Star Rating
(756)4.7 out of 5
Market Segments
Small-Business (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansUsetiful
Star Rating
(178)4.7 out of 5
Market Segments
Small-Business (87.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UsetifulSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UserGuiding excels in user onboarding, with many users highlighting its intuitive setup and user-friendly interface. One user mentioned, "I like how quick it is to get something set up with UserGuiding," which reflects the overall ease of use that many find beneficial.
- Users say that Usetiful offers a high level of customization for onboarding experiences, allowing for tailored solutions based on user roles. A reviewer noted, "It also allows us to personalize onboarding experiences," which can be a significant advantage for businesses looking to enhance user engagement.
- According to verified reviews, UserGuiding has a strong reputation for quality support, with a score of 9.5. Users appreciate the responsive assistance, with one stating, "I appreciate that targeting has been reliable and explainable inside the organization," indicating a solid partnership in business.
- Reviewers mention that Usetiful is easy to integrate with existing platforms, which is a crucial factor for many businesses. One user praised its "super fast to integrate with our platform," making it a viable option for those needing quick deployment.
- Users highlight that UserGuiding's digital adoption features significantly reduce customer support costs and improve retention. A user remarked, "With this tool, we have greatly reduced customer support related costs," showcasing its effectiveness in driving business outcomes.
- G2 reviewers note that while both products have similar star ratings, UserGuiding's higher G2 Score and recent review activity suggest a more consistent user satisfaction. With 48 recent reviews compared to Usetiful's 0, it's clear that UserGuiding is actively engaging its user base and continuously improving.
Pricing
Entry-Level Pricing
UserGuiding
Free Trial
Free Trial
14-day free trial, no credit-card needed!
- All Professional Plan Features are included in the Free Trial
Usetiful
No pricing availableFree Trial
UserGuiding
Free Trial is available
Usetiful
Free Trial is available
Ratings
Meets Requirements
8.9
664
8.9
123
Ease of Use
9.1
683
9.1
122
Ease of Setup
8.9
616
9.0
91
Ease of Admin
9.1
410
9.0
79
Quality of Support
9.5
639
9.0
96
Has the product been a good partner in doing business?
9.4
399
9.3
69
Product Direction (% positive)
9.6
666
9.0
102
Features by Category
User Analysis
8.9
396
8.4
40
8.5
404
8.1
38
User Support
8.7
404
8.4
42
8.4
365
8.0
36
8.4
381
8.8
38
Walkthrough Type
8.6
381
8.9
43
9.1
410
9.1
53
Platform Basics - Digital Adoption Platform
8.5
97
Not enough data
8.8
100
Not enough data
Analytics - Digital Adoption Platform
8.1
97
Not enough data
Functions - Digital Adoption Platform
8.5
97
Not enough data
8.6
102
Not enough data
Agentic AI - Digital Adoption Platform
7.3
83
Not enough data
Generative AI
6.8
137
6.7
10
Self-Service Experience
8.9
369
7.8
28
8.8
365
7.9
25
7.6
339
Feature Not Available
Feature Not Available
7.3
25
8.6
355
7.9
28
Self-Service Platform
8.8
361
8.1
34
8.4
205
8.8
33
7.1
188
6.2
26
8.3
351
8.2
28
Agentic AI - Customer Self-Service
7.1
48
Not enough data
7.6
48
Not enough data
7.6
46
Not enough data
7.4
47
Not enough data
7.2
47
Not enough data
7.1
47
Not enough data
7.3
46
Not enough data
Categories
Categories
Shared Categories
UserGuiding and Usetiful are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
UserGuiding has no unique categories
Usetiful has no unique categories
Reviews
Reviewers' Company Size
UserGuiding
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Usetiful
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
38.2%
Information Technology and Services
16.7%
Marketing and Advertising
4.8%
Financial Services
3.8%
Accounting
3.8%
Other
32.6%
Computer Software
25.6%
Information Technology and Services
15.7%
Marketing and Advertising
13.4%
Education Management
4.7%
Financial Services
2.9%
Other
37.8%
Discussions
RTL support
2 Comments
HV
Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:...Read more
Are there adoption tools for products that change often?
1 Comment
TG
For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly.Read more
What is UserGuiding used for?
1 Comment
CD
User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education.Read more
Is there a possibility to add videos or images to the popups?
2 Comments
OD
Hi Charly,
Sure thing! You can simply show a picture, animation or even embed a video within your Usetiful content.
All the best,
OndrejRead more
What is Usetiful used for?
1 Comment
SG
Usetiful is a software platform designed to create and manage interactive onboarding and user guidance experiences for web applications and websites. It is...Read more
Usetiful has no more discussions with answers
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