# UserGems Reviews **Vendor:** UserGems **Category:** [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 146 ## About UserGems UserGems is the AI command center for go-to-market teams. Powered by best-in-class contact data, its AI agents automatically surface high-intent buyers, prioritize them, and deploy personalized outbound and ABM to drive more pipeline. ## UserGems Pros & Cons **What users like:** - Users rave about **efficient lead generation** from UserGems, easily tracking high-intent prospects without manual effort. (7 reviews) - Users love the **smooth CRM integration** of UserGems, enabling efficient tracking and engagement of potential leads effortlessly. (6 reviews) - Users appreciate the **automation** in UserGems, which saves time and enhances efficiency for sales and marketing teams. (5 reviews) - Users value the **amazing data accuracy** of UserGems, enhancing CRM integration and lead tracking seamlessly. (5 reviews) - Users find UserGems to be **exceptionally easy to use** , enhancing lead engagement and sales efficiency effortlessly. (5 reviews) - Efficiency (5 reviews) - Users value the **effective contact tracking** feature of UserGems, enhancing strategic selling and improving outreach efforts. (4 reviews) - Features (4 reviews) - Intent Data (4 reviews) - Time-saving (4 reviews) **What users dislike:** - Users notice some **outdated information** in UserGems, though overall data accuracy remains high and is often acceptable. (2 reviews) - Users express concerns about **slow updates** , wishing for more frequent job-change alerts than just once a month. (2 reviews) - Users struggle with **poor data quality and lack of transparency** , hindering their ability to rely on UserGems effectively. (1 reviews) - Users highlight the **poor data quality** in UserGems, leading to concerns about reliability and transparency. (1 reviews) - Users find the **difficult setup** with custom CRM systems a challenge, requiring substantial technical resources for integration. (1 reviews) - Filtering Difficulty (1 reviews) - Filtering Issues (1 reviews) - Users face **inaccurate data** issues with UserGems, although these instances are rare and verifiable on LinkedIn. (1 reviews) - Integration Issues (1 reviews) - Lack of Tutorials (1 reviews) ## UserGems Reviews ### 1. Streamlined B2B Sales with Advanced Contact Intelligence **Rating:** 3.5/5.0 stars **Reviewed by:** Alfie W. **Reviewed Date:** January 31, 2026 **What do you like best about UserGems?** I like how UserGems turns passive relationship equity into actionable, revenue-driving opportunities without adding manual work for global sales, CS, and RevOps teams. It's specifically designed for B2B and avoids unnecessary features, focusing instead on solving specific pain points and ensuring global team alignment. I appreciate its advanced contact intelligence, which accurately identifies and enriches contact information, and its ability to identify changes in job titles or companies, helping our sales and marketing teams adjust their outreach strategies. Another valuable feature is its integration capabilities, especially with CRM systems, which streamline our workflow by eliminating the need for manual data entry and providing a unified view of customer relationships. The initial setup of UserGems is also relatively easy. **What do you dislike about UserGems?** Integrating UserGems with some less-common or custom-built CRM systems can be a challenge. The tool seems to have more seamless integrations with popular CRMs like Salesforce and HubSpot. But for companies using niche or in-house developed CRM platforms, the on-boarding process may require significant technical resources. This could be improved by expanding the range of supported integrations and providing more detailed documentation for custom integrations. **What problems is UserGems solving and how is that benefiting you?** UserGems turns customer job changes into sales opportunities, protecting revenue by flagging at-risk accounts. It solves cold outbound issues, leveraging relationships into revenue opportunities without manual work, and enriches contact data, streamlines workflows, and aligns global teams in real-time. ### 2. UserGems: Essential for Warm Leads, Accurate Data, and Effortless CRM Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about UserGems?** I used UserGems regularly in my previous role, and it quickly became one of my favorite sales tools. It made it so easy to stay on top of buyer and customer job changes — something that used to take hours of manual research. Every week, I’d get new alerts when champions or key contacts moved to new companies, which gave me warm leads and helped kick off new conversations right away. The integration with our CRM was smooth and saved a ton of time. If your team relies on relationships and warm intros to drive pipeline, UserGems is a must-have. It’s simple to use, delivers high-quality data, and helps you turn previous customers into your next best leads. **What do you dislike about UserGems?** Occasionally, the job-change alerts came a bit late — usually just a few days behind LinkedIn updates — but it wasn’t a dealbreaker given how accurate the data was overall. **What problems is UserGems solving and how is that benefiting you?** UserGems solves the problem of losing track of past champions and customers when they change jobs. Instead of manually checking LinkedIn, I get automatic alerts when key contacts move to new companies — giving me warm leads and an easy way to start new conversations. It’s been a huge time-saver and a big help for building pipeline. Reaching out to people who already know and trust your product is a total game-changer compared to cold outreach. ### 3. UserGems provides high-intent buyer & handle personalized outbound and ABM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about UserGems?** Think of UserGems as your AI go-to-market "brain". It's powered by best-in-class data and signals, so it can automatically find your high-intent buyers, prioritize them, and even handle personalized outbound and ABM. **What do you dislike about UserGems?** Wish I had discovered UserGems earlier to bring into our outbound and ABM programs. **What problems is UserGems solving and how is that benefiting you?** It can help me find high-intent buyers, prioritize them, and handle personalized outbound and ABM ### 4. Highly Likely to Recommend UserGems for Scalable, Smart Pipeline Generation **Rating:** 5.0/5.0 stars **Reviewed by:** Chirag G. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about UserGems?** UserGems turns job changes into pipeline gold. I love how it surfaces warm leads at exactly the right time—no more cold prospecting guesswork. What is most helpful about UserGems? What are the upsides of using UserGems? The automation is a game-changer. It tracks champions as they move companies, syncs seamlessly with Salesforce, and alerts me when they land at a new account. It’s like having a prospecting assistant that never sleeps. **What do you dislike about UserGems?** Would love to see deeper enrichment on smaller accounts and slightly faster sync times—but overall, very minor compared to the value it brings. **What problems is UserGems solving and how is that benefiting you?** UserGems helps me identify when past champions or prospects switch companies, so I can reach out at the perfect time with context. It removes the cold start from outbound and gives me a strong reason to engage, which leads to higher conversion rates. ### 5. Usergems saves me 5 hours a month **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about UserGems?** Usergems makes it easy for me to track the highest intent and warmer prospects without having to spend hours every week building manual lists for myself to track through **What do you dislike about UserGems?** Nothing, they are fast accurate and do the job they are supposed to very easily. **What problems is UserGems solving and how is that benefiting you?** It's saving me time and providing me info that is hard to gather manually and is very time consuming. ### 6. Our Sales Team Loves UserGems Leads! **Rating:** 5.0/5.0 stars **Reviewed by:** Dwight R. | VP Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about UserGems?** As we approach our fifth anniversary as a UserGems client it is a great time to share with others what a fantastic resource UserGems is. Our Account Executives appreciate the leads as these are former users who have moved to a different organization that is not a current client. It sounds so simple and it works! We have sales every week from these leads. UserGems also provides additional contacts for opportunities that we are already working and this multi-threading has been beneficial. We have also set up target accounts and UserGems notifies us when a new person is promoted or hired into a position that we would want to reach out to. If you have users that move to another organization and you believe they would be a good prospect then you must have UserGems! **What do you dislike about UserGems?** The only downside may be the volume of leads. We have a dedicated BDR to vet the leads and create opportunities for the Account Executives. **What problems is UserGems solving and how is that benefiting you?** In our industry, our users tend to move around with an average tenure of less than two years. UserGems helps us stay in touch with these users and connect with them at their new organisation. We have users that have purchased our product as many as six times! ### 7. Find people who've already bought your software once before! **Rating:** 4.0/5.0 stars **Reviewed by:** Evan B. | Account Executive - General Contractors, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about UserGems?** UserGems automates the hours I would normally spend hunting for potential champions. It surfaces contacts at prospect accounts who've recently moved over from accounts using our software. These indivuduls have proven to be strong champions time and again. If they already have firsthand experience with the value our software provides, they're exactly the type of person I want to speak to at a new account. **What do you dislike about UserGems?** It can sometimes takes a while for new suggestions to populate. Realistically, it's competely fine because reaching out to someone who's been a at a new org for a week is much too early. Once they've been there for a few monhts and have an understanding of how the new org operates, that's the best time to talk with them. **What problems is UserGems solving and how is that benefiting you?** Our team would spend a huge portion of time hunting for exactly the type of contacts UserGems drops in our lap on a regular basis. We accelerate our pipeline generation with the inputs it gives us. ### 8. A great tool for any outbound sales professional **Rating:** 5.0/5.0 stars **Reviewed by:** Parker H. | Senior Account Executive - Corporate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about UserGems?** UserGems has proven to be an invaluable tool in our outreach and customer relationship strategies. One of the standout features of this platform is its ability to identify former Lattice users who have transitioned to new organizations. This functionality has greatly enhanced our efforts in reconnecting with past users and leveraging their familiarity with our products to establish new opportunities. The platform’s intuitive interface and comprehensive database make tracking and reaching out to these individuals a seamless process. By keeping us informed about where our former users have moved, UserGems ensures that we can maintain and reignite relationships that might otherwise have been lost. This has not only helped in retaining customers but also in expanding our network within new organizations. Overall, UserGems has significantly boosted our efficiency in identifying and engaging with key contacts, making it an essential tool for any business looking to maximize their customer connections. **What do you dislike about UserGems?** I would love if there is a web portal instead of being through Salesforce **What problems is UserGems solving and how is that benefiting you?** UserGems helps me qucikly identify potential champions of Lattice ### 9. UserGems: A Game-Changer for Identifying New Deals with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | H, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about UserGems?** What I like best about UserGems is its ability to seamlessly track job changes and provide timely alerts on key decision-makers, which ensures we never miss a beat when it comes to identifying new opportunities. Its intuitive AI-driven insights allow us to stay proactive in our outreach, ultimately driving more meaningful conversations and accelerating our deal flow. The efficiency and accuracy UserGems brings to our revenue operations have truly been transformative. **What do you dislike about UserGems?** I want to provide a real criticism so you know this isn't a fake review. I would love updates more than once per month. **What problems is UserGems solving and how is that benefiting you?** UserGems is solving several key problems for us by tracking job changes and alerting us when key contacts move to new roles or companies. This helps us maintain relationships and identify new opportunities, ensuring we don't miss potential deals. The tool also provides insights into key decision-makers within target accounts, allowing our sales team to engage more effectively from the start. Additionally, UserGems leverages AI to uncover hidden opportunities, enhancing our pipeline with quality prospects. By providing timely alerts and accurate data, UserGems streamlines our sales outreach, saving time and resources and ultimately driving growth and success for our organization. ### 10. Target the right buyers! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff H. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about UserGems?** Most helpful thing about UserGems: My team gets monthly batches of UserGems to reach out to and I've found in my previous role as a BDR and in my current role as an AE that UserGems consistently outperforms other leads that we self-generate. We're constantly using UserGem reports for outreach within my organization because it's easy & straightforward. Upsides: Direct source to people who are familiar with the platform I sell, saving time regarding the necessary steps in our sales process and leading to higher deal sizes. **What do you dislike about UserGems?** Least helpful: On rare occasions I'll have UserGems that are not in industries or job roles that would make my outreach valid to that prospect, but that's rarely an issue if you spend a few seconds looking at the person's LinkedIn profile before reaching out. Downsides: None! Who can complain about hotter leads and higher deal sizes from previous happy customers? **What problems is UserGems solving and how is that benefiting you?** UserGems are helping us sell more software and spend less time doing so, simplifying the entire sales process with our platform. ### 11. UserGems is an extra bonus tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Kaylee C. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about UserGems?** It is so helpful to understand who within a company I am selling to has used our product, great way to understand champions and who may be able to help get us farther along in a deal. **What do you dislike about UserGems?** Sometimes the email pings gets to me after I am far into the deal, and would love to involve the people identified sooner. **What problems is UserGems solving and how is that benefiting you?** It can be difficult to understand all stakeholders in a deal and in this day and age, you need to have multiple people involved to get a deal over the line, so UserGems gives great insights into who may be helpful to champion the sale. It saves hours of digging to try and find that info myself. ### 12. Incredible Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley R. | Head of Global Sales Development, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about UserGems?** UserGems is truly the BEST tool i've ever used for prospecting. UserGems has significantly streamlined our sales and marketing efforts by providing up-to-date contact information and insights about our target prospects. The platform's ability to track job changes and alert us when key contacts move to new companies is invaluable. This feature alone has helped us re-engage with leads who have moved to new roles where they can influence purchasing decisions. Additionally, the integration with our CRM is seamless, ensuring our data is always current and actionable without manual input. If your team relies heavily on maintaining contact with key decision-makers and wants to leverage job changes to re-engage prospects, UserGems is a must-have tool. **What do you dislike about UserGems?** Nothing. The Platform is literally perfect. **What problems is UserGems solving and how is that benefiting you?** Automated Tracking of Job Changes: UserGems automatically tracks job changes and alerts you when key contacts move to new companies. This means you can promptly re-engage with leads who might now have more influence or be in a better position to purchase your product or service. Up-to-Date Contact Information: The platform ensures that you always have the most current contact details for your prospects. This reduces the time spent searching for updated information and increases the effectiveness of your outreach. Seamless CRM Integration: UserGems integrates smoothly with your CRM, ensuring that all data is synchronized and up-to-date without requiring manual entry. This integration streamlines your workflow, allowing you to focus on engaging with prospects rather than managing data. Enhanced Targeting: With UserGems, you can target prospects who are most likely to respond positively to your outreach. By focusing on contacts who have recently changed jobs and may be looking to make an impact in their new roles, you can tailor your messaging to align with their current needs and objectives. Increased Productivity: The automated nature of UserGems frees up time that you would otherwise spend on researching and updating contact information. This allows you to dedicate more time to crafting personalized outreach messages and engaging with prospects. Re-Engagement Opportunities: By tracking where your past contacts have moved, UserGems provides opportunities to rekindle relationships with individuals who are already familiar with your product or service, potentially shortening the sales cycle and increasing conversion rates. ### 13. Top tier lead gen program **Rating:** 5.0/5.0 stars **Reviewed by:** Kellie M. | Marketing Driector, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about UserGems?** The fact that they're so automated, once it's set up, it's easy to compile a list of leads to flow into a campaign or cadence. They are integrated with our CRM system and automatically create new contact and account records directly in our salesforce. Their CSMs are great to work with and provide a lot of guidance for how to get the most out of your instance. You can also create parameters around the types of leads you want or don't want so you're not paying for unqualified leads. **What do you dislike about UserGems?** They can be a bit expensive, however we've been able to prove the ROI year over year so in the end it's worth the investment for us. **What problems is UserGems solving and how is that benefiting you?** re-engaging and tracking key contacts in our target audience who have left their organization to join another. These contacts have used our solution in past and so this is low hanging fruit for us to get our foot in the door at their new company. ### 14. Great to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about UserGems?** UserGems is an absolute lifesaver for anyone in sales! It's like having a personal assistant who's always on top of the latest job changes and company updates. I love how it automates the process of finding new leads and keeping track of my target accounts. The ability to see when someone from my target account moves to a new company is pure gold. It's definitely helped me close more deals. **What do you dislike about UserGems?** While UserGems is fantastic overall, I do wish the platform had a slightly better way to filter leads based on specific criteria. Sometimes it can be a bit overwhelming with the amount of data, and it would be great to have more granular control over the search function. Also, while the data is generally accurate, there have been a few instances where information was slightly outdated. **What problems is UserGems solving and how is that benefiting you?** I couldn't find people who use to use our software in previous company and UserGems made that easy! ### 15. Super valuable way to track customers and create new pipeline **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2022 **What do you like best about UserGems?** UserGems is extremely valuable in tracking customers for job changes and resurfacing them to our SDR team. Our SDR team loves their monthly usergems batch because they know these leads will be warm and know our brand. Also, our customer success manager, Steven, has been extremely supportive, creative and really helped us get this off the ground. We've recently started using the Meeting Assistant functionality as well and it has helped our CS and customer-facing teams be more efficient and ensure key contacts are not slipping through the cracks into our CRM . **What do you dislike about UserGems?** It took us a bit to start seeing results but once we did it really took off. **What problems is UserGems solving and how is that benefiting you?** Tracking customers when they leave companies, helps our CS team make sure they find a new primary contact at the client company. Pipeline creation has been big too ### 16. UserGems is the tool that generates the most amount of leads for our BDR team! **Rating:** 5.0/5.0 stars **Reviewed by:** Mallorie M. | Manager- Mid Market Account Executives, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about UserGems?** UserGems surfaces high quality leads to our BDR team: ICPs who are new in their role, recently promoted, and people who have used our software who have moved companies (previous users). These leads are surfaced to our BDRs and are easy to action on. It's the tool that's generated the most opportunities for us and often those opps result in closed revenue. **What do you dislike about UserGems?** Sometimes the import process can be a little manual. **What problems is UserGems solving and how is that benefiting you?** UserGems is surfacing high quality leads to our BDR team which allows them to focus their efforts on contacts that will convert at a higher rate. ### 17. Very Helpful Tool for Sales Prospecting **Rating:** 4.0/5.0 stars **Reviewed by:** Zuber S. | Account Executive, Mid-Market, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2024 **What do you like best about UserGems?** I love that UserGems delivers on what it promises. It makes it easier to track your champions moving organizations and leveraging that to grow your sales with a former user. **What do you dislike about UserGems?** I wish it linked to LI profiles. Sometimes it creates mismatches that have to be manually managed. **What problems is UserGems solving and how is that benefiting you?** It helps track champions moving from a current user organization to a new one. Being in 'Net New Business' / hunter role within sales, this creates a unique opportunity to pitch to former users and acquire new logos. Often much faster than ones where we don't have former users. ### 18. Good data. Smart team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about UserGems?** Their data on tracking job changes is solid, and their UI is constantly evolving, making it easier to visualize important information. They don't just hand over data, their CS team is terrific, equipping you with playbooks for taking their data and turning it into tactics. **What do you dislike about UserGems?** There is not much to dislike about UserGems. If tracking job changes is important to your business, it's very solid. **What problems is UserGems solving and how is that benefiting you?** People who have worked with our data at previous companies are the best source of fast-closing deals as they already know the value of our data. Linkedin Sales Navigator is able track this data, but you hit limits of number of changes tracked, and with anything you do in Linkedin, it's hard to get their data out of Linkedin and into your CRM. UserGems eliminates both challenges (limits, and getting data out). ### 19. UserGems rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Andy D. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about UserGems?** Trying to track former buyers and users across our entire former and current customer base is impossible. There's just not enough time in the day. With UserGems when someone switches companies I get a notification and it's made my pipe fat! **What do you dislike about UserGems?** No downsides - If I had a magic wand I would ask for sentiment from the prospect on their feelings towards our product so I know what I'm walking into, but that's a lot to ask. **What problems is UserGems solving and how is that benefiting you?** It's helping me track and identify people who used my product at a previous company so I can sell to them again. ### 20. UserGems Keeps Me In The Loop **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about UserGems?** UserGems' "Uncontacted" and "Contacts that Left" updates are absolute gold to me. I work in an industry that has constant changes to the decision makers and champions I work with. UserGems' updates via email ensure that key contacts do not fall throug the cracks. **What do you dislike about UserGems?** Nothing - it does exactly what I need it to do. **What problems is UserGems solving and how is that benefiting you?** Keeps me in the loop since key contacts often leave with no notice. ### 21. Huge UserGems fan - it's a no brainer win and our sales team loves it **Rating:** 5.0/5.0 stars **Reviewed by:** Priscilla C. | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about UserGems?** UserGems has been one of our highest performing programs to drive qualified meetings that not only turn into open opportunities, but actually close well - and this is year in and year out. We've been a UserGems customer for about 5 years now and will continue to be. **What do you dislike about UserGems?** This isn't a deal breaker by any means, but I do wish I could self-serve and trigger the send of the UserGems batches into our system either in an automated way or by me clicking a button within the platform, but I do understand it's likely way more complex than it seems. **What problems is UserGems solving and how is that benefiting you?** Booking meetings and building pipeline with previous users and champions. ### 22. High Quality Pipeline **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony B. | MM Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about UserGems?** I love the ease of use and the alerts I get sent. UG covers all fronts through email & slack alerts when former users join new companies. The Salesforce Report is a great resource to have a full list view and it also integrates well with Demandbase. What I love most is the job change alerts, especially for champions! This saves me hours of prospecting and allows me to get quick wins! **What do you dislike about UserGems?** I honestly have no complaints about UserGems. **What problems is UserGems solving and how is that benefiting you?** UserGems allows me to stay up to speed on all job changes across my accounts. I now never miss when a champion or user joins a new company. I can quickly reach out to begin the conversation and hoping have a quick win. This saves me hours of prospecting and trying to keep a manual spreadsheet. ### 23. UserGems Helps Generate Easy Revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about UserGems?** UserGems is incredible because it highlights individuals who have previously been a customers and informs what new companies they're working at, this helps so much in regards to making a warm introduction **What do you dislike about UserGems?** There is nothing I dislike about UserGems at this time (UserGems only helps honestly) **What problems is UserGems solving and how is that benefiting you?** I'm in sales so I need to bring as much revenue into the company as possible, UserGems helps me easily locate the right people I need to speak with, ultimately saves me a lot of time, and helps create simply sales strategies ### 24. Great way to stay in touch with your contacts! **Rating:** 5.0/5.0 stars **Reviewed by:** Jade E. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about UserGems?** UserGems solved the age-old problem of staying in touch with business contacts and re-engaging with them as they move to new companies. We had been trying to find a solution for this, when we heard about UserGems. It is so easy to use, integrates with Salesforce, and makes it simple to identify if a prospect is still within your persona/ ICP. Implementation was straightforward and we've had ongoing support throughout the process! Our Customer Success manager has been great to work and strategize with. She always comes to calls ready to discuss plans and is very good at keeping track of our plans! **What do you dislike about UserGems?** I wish they were able to provide emails for all contacts. They can provide 75% of emails for contacts with 95% accuracy but of course, it would be ideal if they had more email data. **What problems is UserGems solving and how is that benefiting you?** UserGems helps us in touch with business contacts and re-engage with them as they move to new companies. ### 25. Eases the upkeep of job changes **Rating:** 4.5/5.0 stars **Reviewed by:** Kristin W. | SDR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about UserGems?** Usergems is great for a lot of reasons and primarily for helping track job changes. It's nice to have a tool that notifies you of important updates a customer has! **What do you dislike about UserGems?** One down side of Usergems could be the very rare inaccuracies in job change updates. **What problems is UserGems solving and how is that benefiting you?** Streamlining customer outreach reason updates ### 26. Automatic Pipeline Machine **Rating:** 4.5/5.0 stars **Reviewed by:** Jake B. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about UserGems?** I like that as a seller...all I need to do to get value from this product is 1) check my email and 2) check slack. That is it. If you can do that, you can build pipeline with UserGems. **What do you dislike about UserGems?** I frankly cannot think of anything major. Sometimes...the data is stale maybe? So you guys call out a UG that has been in his role for over a Year? **What problems is UserGems solving and how is that benefiting you?** Identifying low hanging fruit or strong contacts to START a disucssion with; gathering insider info about systems, etc... with a friendly. ### 27. Helpful for Finding Contacts **Rating:** 3.5/5.0 stars **Reviewed by:** Matt M. | Key Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about UserGems?** I like that Usergems is able to find alternative contacts for companies, which brings down the amount of time that I am needing to research online myself. **What do you dislike about UserGems?** Some of the contacts that come up are no longer active with the company, so maybe adding in more steps to check the validity of contacts being up to date. **What problems is UserGems solving and how is that benefiting you?** Finding contacts, especially for those businesses that I am looking to expand or ones that I am having difficulty connecting with. ### 28. Very useful sales tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Erin L. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about UserGems?** I like that it allows for an easier sales conversation with knowing if someone has used your company before and switched to another company. It allows for an easier foot in the door. **What do you dislike about UserGems?** Sometimes the leads arent as filtered as they should be. **What problems is UserGems solving and how is that benefiting you?** UserGems track who has moved companies that are familiar or have used your company before. This benefits me because it is an easier reach out and gets more of a foot in the door for an easier sales process. ### 29. Track your champions! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about UserGems?** UserGems makes it so easy to track when past users move from one company to another, so that you can be one of the first messages they receive in their new role. This is great for product champions, but also incredibly helpful for getting referrals from people that were maybe just users/consumers of your product in the past. I also love the morning updates that outline every outside contact you will be meeting with throughout the day, tagging their LinkedIn and noting how many times your met with them before. **What do you dislike about UserGems?** There is nothing that I don't like about UserGems! **What problems is UserGems solving and how is that benefiting you?** Tracking user moves for easy outbound targeting. Morning updates for all of my meetings ### 30. Targeted Lead Generation That Drives Real Opportunities **Rating:** 4.0/5.0 stars **Reviewed by:** Dino R. | Sales Development Team Lead MR AMER, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about UserGems?** UserGems has been awesome for generating qualified leads. By identifying key contacts who have recently switched jobs into roles we target, UserGems enables us to reach promising accounts at just the right time. This targeted outreach helps us start conversations and book meetings that ultimately drive new business. Shortly after buying UserGems, we started seeing results in the form of solid leads and opportunities. Their customized lead lists align well with our ideal customer profile. Overall I appreciate UserGems’ responsiveness and willingness to refine targeting as needed. We plan to continue leveraging their lead-gen capabilities. The best thing about UserGems by far is their service and our CSM Tony Bulgarella. Always on point, dedicated, committed, and pushes us to leverage UserGems in the best way possible. **What do you dislike about UserGems?** The doubling of data in our CRM and the noticeable discrepancy between internal and UserGems reporting have been ongoing challenges. This hampers the reliability of insights and affects our workflow efficiency. Addressing these data accuracy issues would significantly enhance UserGems' overall usability and make it a more reliable tool for our team. **What problems is UserGems solving and how is that benefiting you?** As a sales development team, one of our biggest challenges has been identifying quality leads to pursue. The market research field sees frequent mergers and acquisitions, making it difficult to stay on top of organizational changes. We struggled to manually uncover promising contacts and accounts. UserGems solved this problem by automatically surfacing relevant contacts as they take on new roles. This gives us real-time visibility into organizational changes at target companies, and we can capitalize on these job transitions by promptly reaching out. The leads UserGems provides align well with our ICP, saving us time spent researching prospects. Their customized lead targeting has been instrumental in uncovering more opportunities and keeping our pipeline full. Overall, UserGems has streamlined a previously manual process for us. Their targeted lead generation and timely alerts enable us to pursue more qualified accounts, driving real pipeline growth. I would recommend them to any outbound SDR team looking to boost opportunity creation." ### 31. Making prospecting SO much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Sydney R. | Senior Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about UserGems?** Something that I love about UserGems is the fact that I can quickly find a champion to set up a meeting with for my AE. As an SDR it's all about finding some quick wins and UserGems allows that to happen. I also love that they alert me any time someone new joins a deal that I may already have in pipeline which i can let my AE know to hopefully progress their deal faster. **What do you dislike about UserGems?** Nothing that I know of:) I really enjoy how it is working for me. **What problems is UserGems solving and how is that benefiting you?** It is helping me find propspects who have used Gong SO much quicker. ### 32. used UserGems to find power users of our software now working in a new organization Great easy intro **Rating:** 4.5/5.0 stars **Reviewed by:** Jacqueline N. | Client Success Manager, Security and Investigations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about UserGems?** UserGems helps keep me on top of staff migration from one place to another and gives me easy ways to initiate conversations at those new organizations! **What do you dislike about UserGems?** There are times the user is not the power user so has less insight but still helpful to know! **What problems is UserGems solving and how is that benefiting you?** Saving time to now have to scrub and find where someone has moved to, as well as makes the introductions to a new organization much easier! ### 33. Find your raving fans **Rating:** 5.0/5.0 stars **Reviewed by:** Seth B. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about UserGems?** Insanely valuable tool for signals on your top accounts, key personas who have departed and joined a new company so you aren't spending hours stratching your head starting at Linkedin. Owe a ton of my success to how easy Usergems makes my life prospecting and targeting the right people at the right time. **What do you dislike about UserGems?** None! Highly recommend to any SMB or Enterprise team. **What problems is UserGems solving and how is that benefiting you?** Before Usergems I was spending hours prospecting, now User gems surfacings the signals in terms of priority contacts in my accounts who are raving fans and are a "warm lead". Makes my life so much easier. ### 34. Buy UserGems Now **Rating:** 5.0/5.0 stars **Reviewed by:** Katie H. | Mentor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about UserGems?** UserGems is the best demand generation out there. I can't imagine leading a sales organization without UserGems. We close net new prospects on a weekly basis because of UserGems. UserGems also increases your ASP while decreasing your sales cycles. Win win. **What do you dislike about UserGems?** UserGems is the BEST. I highly recommend purchasing UserGems for your deprovisioned users. **What problems is UserGems solving and how is that benefiting you?** Increase ASP. Decrease Sales cycles. Get multi threaded with previous champions of your brand & product! ### 35. High-Quality Job Change Alerts **Rating:** 4.5/5.0 stars **Reviewed by:** Davi S. | Demand Generation Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about UserGems?** The quality of the job change alerts from UserGems has been great. The data is very clean and accurate, with few irrelevant contacts coming through. This makes it easy for our SDRs to follow up on the alerts and convert them into real conversations. I'm impressed with how targeted the alerts are - the new persona matching we implemented with Caroline has helped route the alerts to the right sales playbooks. Caroline also made it a very easy setup for us. She worked with both teams to make sure we were implementing this with the rest of our tech stack properly. **What do you dislike about UserGems?** One initial challenge was getting the job change alerts to route to the right SDRs since a portion weren't matching our personas and playbooks. However, Caroline was extremely responsive, and we collaborated to expand the titles mapped to each persona. She quickly reconfigured the alerts on her end, resending any that hadn't routed properly. Now the alerts flow directly to the right reps for follow up. I'm confident that with the persona adjustments we made, lead routing will continue working smoothly. Overall, the UserGems team has been a true partner in optimizing the program for our tech stack. **What problems is UserGems solving and how is that benefiting you?** UserGems allows us to get in front of buyers who already know about SnapLogic and have been in an opportunity with us previously in an automated fashion. Manually tracking these changes was near impossible before, and now UserGems has become a new demand generation lever for our revenue team. ### 36. Usergems is my #1 source of self-sourcing revenue **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy G. | Mid Market Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about UserGems?** When you know your prospect already loves using your tech, booking and closing deals is so much easier. The challenge is just finding those people without having to dig through Salesforce or LinkedIn constantly. Thankfully, UserGems 💎 takes care of that for me by sending me a weekly list of leads in my accounts that were previous Gong customers. And because Gong's product is so good, it's usually safe to assume these folks are already raving fans of our platform. If you're in the revenue org and not using UserGems yet, highly recommend taking a look. **What do you dislike about UserGems?** sometimes the data is wrong. but that's rare, and easy enough to verify via linkedin **What problems is UserGems solving and how is that benefiting you?** The problem it solves is the time it takes to find leads leads in my accounts that were previous customers. ### 37. Account Executive **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary O. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about UserGems?** UserGems saves me tons of research time by surfacing key info on prospects, letting me focus on strategic selling. Allows me to laser focused on actually outbounding vs just trying to find people to outbound to. **What do you dislike about UserGems?** Sometimes there are "Gems" that are missed, its few and far between but every once and a while I'll talk to someone that has used us before and we missed them in the report **What problems is UserGems solving and how is that benefiting you?** Finding the right people to go after that 1) Understand what we do 2) Are likely to enter into an evaluation ### 38. Fantastic Finds! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy D. | Account Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about UserGems?** I love the ability to see where people are going and seeing the connection they have now **What do you dislike about UserGems?** I have not found any downsides thus far in my usage **What problems is UserGems solving and how is that benefiting you?** In the nonprofit world, turnover is very high, so having a tool like UserGems be able to tell me when people have left, and where they ended up is invaluable. ### 39. Great tool, incredible support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about UserGems?** I have been really impressed with UserGems so far. We've been onboarding/looking at various new tools lately, and UserGems is by far the easiest and most pleasant to work with. The CSM and implementation rep we've been working with are both phenomenal, and have been ready to support us with any questions. They go above and beyond to make UserGems work exactly how we want it to with our CRM. **What do you dislike about UserGems?** There are quite a few steps required to get it up and running, but the team has been super helpful in troubleshooting any issues we've encountered, and they do as much of the work behind-the-scenes for us as they can. **What problems is UserGems solving and how is that benefiting you?** They're helping us track job changers which will turn into warm leads in new accounts. They're also helping us find the right contacts at our target accounts. ### 40. Great Insight **Rating:** 5.0/5.0 stars **Reviewed by:** David W. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about UserGems?** Usergem has helped our team create meaningful conversations with champs of past customers. Truley high value conversations. **What do you dislike about UserGems?** I have not seen any down sides to the Usergem platform yet. **What problems is UserGems solving and how is that benefiting you?** More insight into where users are heading next in there career. ### 41. Account Executive **Rating:** 5.0/5.0 stars **Reviewed by:** Philip M. | MM AE, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about UserGems?** UserGems is incredibly helpful for me as a seller to find former users super easily. Every time we have an account shuffle, UserGems is my first source of truth to ID who I should be targetting first. **What do you dislike about UserGems?** Nothing comes to mind as things I dislike **What problems is UserGems solving and how is that benefiting you?** UserGems helps me target new contacts in accounts I'm prospecting + helps me ID former users mid-cycle to find new champions ### 42. Makes my job easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about UserGems?** I have a lot to do in the run of the day and always doing outreach. Usergems is key to knowing there has been a change in a role/client. Makes the process of finding the right contact at the right time easy! I get updates directly in Salesforce and via email. **What do you dislike about UserGems?** Nothing to ad din this area. I have yet to find something I do not like. **What problems is UserGems solving and how is that benefiting you?** Finding the right contact/new contact. ### 43. Finding fish in a barrel **Rating:** 3.5/5.0 stars **Reviewed by:** David K. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about UserGems?** Helps hone in where to look, rather than seacrhing for a needle in a haystack. **What do you dislike about UserGems?** Sometimes the information can be a little inaccurate. **What problems is UserGems solving and how is that benefiting you?** Helps me with where to look. ### 44. How UserGems streamlined our outbound process **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick S. | Director, Sales and Business Development, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2023 **What do you like best about UserGems?** UserGems has been instrumental in helping us reconnect with lost contacts and expand our reach. The platform makes it easy to build sequences tailored to our messaging and outreach strategy. I especially appreciate how UserGems analyzed our existing database to identify lost contacts - this has enabled us to restart conversations with previous champions and expand our opportunities. The team was extremely knowledgeable and helpful in guiding us to build effective sequences that deliver value to potential customers. Overall, UserGems has streamlined our outbound process tremendously. **What do you dislike about UserGems?** One of the key challenges we aimed to solve was rebuilding relationships with contacts we've lost touch with over the years. Our sales team simply didn't have the bandwidth or capabilities to prospect efficiently. UserGems solved this by leveraging our database to uncover those lost connections. Now we can reach out in a scalable way to re-engage previous champions. Overall, UserGems has enabled us to restart critical conversations and expand our pipeline. The platform gives us capabilities that were simply missing before. I'm confident UserGems will be helping us meet our growth goals next year. **What problems is UserGems solving and how is that benefiting you?** Reconnecting with former champions and decision makers who were crucial to bringing our technology into their company. ### 45. Seamless Account Tracking and Lead Intelligence **Rating:** 5.0/5.0 stars **Reviewed by:** Greg D. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about UserGems?** UserGems provides seamless tracking of our target accounts, surfacing key contacts that change roles or companies. The data quality and match rates are strong, correctly identifying new companies and titles in almost all cases. This level of automated intelligence enables our marketing and sales teams to capitalize on relationship history and seniority changes across thousands of accounts. **What do you dislike about UserGems?** There is nothing that I dislike about UserGems. **What problems is UserGems solving and how is that benefiting you?** UserGems listened to our concerns around incomplete contact data on some records. They swiftly investigated the issues, identifying quick fixes like consolidating phone number fields in Salesforce, while also uncovering areas for our team to clean up outdated emails that could be causing complications. Their transparency and solutions-focused approach gives us confidence that together we'll achieve 100% accuracy. ### 46. Usergems rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel K. | account executive, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about UserGems?** Finding the right people to go after is hard, Usergems makes it easy to identify who i need to talk to as soon as they join my target account **What do you dislike about UserGems?** To be honest, not much. its only helpful. **What problems is UserGems solving and how is that benefiting you?** Helping me target the right people, who are more likely to be open buyers ### 47. So essential to my success! **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron A. | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about UserGems?** UserGems is the easiest way for me to find a quick sale. It allows me to find previous users of Gong and so the learning curve and proving value is so much shorter. **What do you dislike about UserGems?** There is nothing I dislike about UserGems! **What problems is UserGems solving and how is that benefiting you?** Identifying prospect that will be easy to sell into. ### 48. Helpful insights provided automatically **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about UserGems?** I like the automated emails that are sent with links to the former contacts **What do you dislike about UserGems?** Sometimes i will receive the same contacts in repeated emails, or contacts who changed jobs a long time ago instead of recently **What problems is UserGems solving and how is that benefiting you?** Helping me to proactively engage new contacts ### 49. The Key to a More Efficient Sales Process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2023 **What do you like best about UserGems?** UserGems has been invaluable for tracking our customer champions and nurturing relationships with existing customers. The job change alerts create warm, highly converting leads by enabling us to promptly reach out when a contact moves to a new company. This personal outreach makes customers feel appreciated and turns them into brand advocates. **What do you dislike about UserGems?** I love it all! I have had a great experience. **What problems is UserGems solving and how is that benefiting you?** UserGems saves our sales team countless hours by automating outreach to customer champions when they change jobs. This enables my reps to spend time on high-value activities like working inbound leads and conducting site visits, rather than manually researching contacts. With UserGems handling the busywork, my team can focus on driving revenue, not backfilling vacant roles. The platform aligns perfectly with our goals for sales efficiency and profitability. ### 50. Game changer in today's market **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about UserGems?** The ability to track champions and power users in a scalable way. We get new UG leads through Slack, and have built dashboards in our CRM that showcase the UserGems leads in each account. It helps our Sales, BDR, Customer Marketing, and CSM teams in countless ways. **What do you dislike about UserGems?** I would love for UG to integrate with Hubspot CRM in a more seamless way so we can maximize the impact we get from the product. **What problems is UserGems solving and how is that benefiting you?** We used to monitor champion job changes using Linkedin Sales Nav. It worked well when we had a handful of customers, but it became a pain to manage as we grew. UserGems gives our team a scalable way to track job changes. We're preventing churn, increasing conversion, and driving revenue with UserGems. Huge UG fan! ## UserGems Discussions - [Do you recommend UserGems for lead generation, and what features do you find most effective?](https://www.g2.com/discussions/do-you-recommend-usergems-for-lead-generation-and-what-features-do-you-find-most-effective) - 1 upvote - [What is UserGems used for?](https://www.g2.com/discussions/what-is-usergems-used-for) - 1 upvote - [View UserGems pricing details and edition comparison](https://www.g2.com/products/usergems/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+05%3A36%3A49+-0500&secure%5Bsession_id%5D=3c34597b-8003-41ab-8feb-5ec1adec21d0&secure%5Btoken%5D=2f881c49c2e0d3b37329971399f43b38f7cd39616386486228f5e5aa1657ac59&format=llm_user) ## UserGems Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) ## UserGems Features **Data Availability** - Contact Data Availability - Company Data Availability - Industry Research Availability - Technographic Data Availability **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Data Availability** - Contact Data Availability - Account Data Availability - Offline Data **Platform Basics** - Centralization - Account Identification and Segmentation - Lead-to-Account Matching - Multichannel Engagement - Personalized Content and Messaging **Lead Intelligence** - Lead Validation - Lead Enrichment - Lead Quality - Lead Analysis - Browser Extension **Automation** - Sales Follow-Up - Feedback Collection - Document Processing - Lead Generation - Customer Interaction Automation **Agentic AI - Visitor Identification** - Cross-system Integration **Agentic AI - Marketing Account Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Lead Intelligence** - Market Insights - Account-level Insights - Lead Analysis **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Platform Additional Functionality** - Integrations - Topic Customization - Natural Language Processing (NLP) - Alerts - Real-time Intent **Platform Data** - Measurement - Revenue Analytics **Autonomy** - Problem Solving - Task Execution - Adaptive Responses - Independent Decision Making **Agentic AI - Lead Intelligence** - Cross-system Integration **Lead Management** - Segmentation - Predictive Scoring - Account Identification **Performance Analysis** - Coaching - Peformance Tracking **Platform Additional Functionality ** - Integrations **Outbound Sales** - Follow-Up Scheduling - Prospect Prioritization - Multichannel Campaign Execution - Personalized Outreach - Outreach Performance Analytics **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - APIs **Marketing Campaigns** - Omni-Channel Tracking - Revenue Planning - Media Attribution - Opportunity Timeline - Customization **Sales Analysis** - ROI Forecasting - Sales Forecasting **Agentic AI - Account-Based Orchestration Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Generative AI** - AI Text Generation - AI Text Summarization **Data Availability - Marketing Account Intelligence ** - Technographic Data Availability **Data Accuracy - Marketing Account Intelligence ** - Technographic Data Accuracy **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Artificial Intelligence** - AI-Powered Data Analysis - AI Personalization **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - News/People Alerts - Reporting **Inbound Sales** - Data Enrichment - Inquiry Routing - Feedback Collection - Real-Time Engagement - Lead Qualification ## Top UserGems Alternatives - [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) - 4.5/5.0 (8,852 reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - 4.4/5.0 (2,161 reviews) - [Lusha](https://www.g2.com/products/lusha/reviews) - 4.3/5.0 (1,592 reviews)