Userbrain Reviews & Product Details

The setup process for user tests is straightforward and a smooth, quickprocess. Review collected by and hosted on G2.com.

I've found that on the user side, the need to re-open the Chrome extension is a little annoying and should be made clearer to the user that this is required. Review collected by and hosted on G2.com.

Userbrain is easy to use and extremely fast when it comes to getting results. The quality of the testers is generally very high, and it’s been especially helpful to reach specific audience types in certain regions. It represents good value for money. Review collected by and hosted on G2.com.

Occasionally the testers on the platform aren't ideal, but Userbrain has been very helpful to provide replacement credits in those circumstances. Review collected by and hosted on G2.com.

So easy to get feedback from real people. I loved the AI tool that created the task for me, it was so quick and easy. The feedback from testers was invaluable. Review collected by and hosted on G2.com.

Quite expensive after the initial free tests, but then probably worth it for the real feedback from real people. Review collected by and hosted on G2.com.

I used Userbrain for unmoderated testing, and I found it easy to set up. I love how it helped me follow user actions, and the reports were thorough and useful, allowing me to understand patterns and where users got stuck. I really appreciate its usability. Plus, the screener questions are a good addition. Review collected by and hosted on G2.com.

Having more number of screener questions? Currently it's only 2. Review collected by and hosted on G2.com.

The layout is intuitive and the tool is easy to use. I especially like the AI task generator. Review collected by and hosted on G2.com.

The age-range options for filtering testers feel limited, and it would be helpful to have more choices. Review collected by and hosted on G2.com.

It takes all the pain and administration out of user testing. Review collected by and hosted on G2.com.

It's difficult, if impossible, to test multiple times with the same cohort. Review collected by and hosted on G2.com.

Easy to set up and run tests. I love being able to use our own audience as well as external testers. The AI features are actually useful and make the process smoother. Review collected by and hosted on G2.com.

We've had occasional glitches with rendering figma prototypes through the native apps but can be worked around when needed. Review collected by and hosted on G2.com.

Easy to set up unmoderated tests. Easy to understand results with AI summaries and best of all video + audio. Review collected by and hosted on G2.com.

Lack of features like the more expensive platforms but for the cost they are rock solid. Review collected by and hosted on G2.com.

Great tool at a reasonable price. Basically you have similar functionalities to set up an unmoderated usability test as usertesting.com, but with much better price. As a startup we struggle with budget but been loving userbrain. Review collected by and hosted on G2.com.

the pricing & plan changed recently and we lost all of our previous credits Review collected by and hosted on G2.com.

Unbiased users test their own website/shop, provide direct feedback, and complete tasks defined by themselves. Review collected by and hosted on G2.com.

Basically a solid platform with little to complain about. One might classify the price for the tests as somewhat too expensive. Review collected by and hosted on G2.com.