Compare Maze and Userbrain 
At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
Free
$0.00
Maze
Star Rating
(111)4.5 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 2 pricing plansUserbrain
Star Rating
(18)4.8 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansMaze vs Userbrain
- Reviewers felt that Userbrain meets the needs of their business better than Maze.
- When comparing quality of ongoing product support, reviewers felt that Userbrain is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Userbrain over Maze.
Pricing
Entry-Level Pricing
Maze
Free
Free
For individuals looking to kickstart usability testing, at no cost.
- 1 study per month
- 5 seats
- Pay-per use panel credits
Userbrain
Free
$0.00
No subscription, no minimum order
- 5 sessions with your own users
- Refills monthly
- Get testers from our 170k+ pool of qualified testers on demand
Free Trial
Maze
Free Trial is available
Userbrain
Free Trial is available
Ratings
Meets Requirements
8.1
77
9.6
12
Ease of Use
8.9
77
9.7
13
Ease of Setup
9.5
32
9.8
8
Ease of Admin
9.1
28
Not enough data
Quality of Support
8.7
62
9.9
12
Has the product been a good partner in doing business?
9.2
22
Not enough data
Product Direction (% positive)
8.4
64
10.0
12
Features by Category
User Response Methods
8.4
57
9.3
5
7.5
21
9.0
5
6.0
12
8.3
5
Feature Not Available
8.3
5
8.4
52
9.4
6
Participant Selection
7.6
37
7.3
5
Feature Not Available
5.7
5
7.6
11
6.7
5
7.1
31
8.3
5
Insights
8.2
56
9.0
5
8.2
46
8.3
5
7.8
43
8.7
5
Generative AI
6.7
10
9.0
5
Management
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.8
9
Not enough data
8.6
7
Not enough data
9.4
9
Not enough data
8.1
9
Not enough data
Process Management
9.2
8
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
Feature Not Available
Not enough data
System Management
9.3
9
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Maze and Userbrain are categorized as User Research
Unique Categories
Maze is categorized as Enterprise Feedback Management and User Research Repositories
Userbrain has no unique categories
Reviews
Reviewers' Company Size
Maze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userbrain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.9%
Financial Services
10.2%
Information Technology and Services
10.2%
Design
9.3%
Retail
3.7%
Other
52.8%
Computer Software
12.5%
Retail
6.3%
Online Media
6.3%
Marketing and Advertising
6.3%
Leisure, Travel & Tourism
6.3%
Other
62.5%
Alternatives
Discussions
What can you use maze for?
1 Comment
SJ
Unmoderated usability tests & surveysRead more
What is Maze software?
1 Comment
SJ
Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test...Read more
Maze has no more discussions with answers
What is the 100% Satisfaction Guarantee?
1 Comment
Official Response from Userbrain
If you’re not happy with one of the tests, we’ll send you a new one without any costs. No questions asked.Read more
Can I select my participants?
1 Comment
Official Response from Userbrain
Sure! You can target our testers based on their language, region, gender, age and device type.Read more
How many different tasks can I set?
1 Comment
Official Response from Userbrain
We don’t limit the amount of tasks you can ask our testers to perform on your site. However, your set of tasks should be doable within 15 minutes.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
