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# Maze vs Userbrain Comparison - What are their main differences?

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](/compare/maze-maze/userbrain/export.csv)

MazeUserbrain[+ Add Product](#)

Reviews

**Maze** [

4.5/5(111)

](https://www.g2.com/products/maze-maze/reviews#reviews)

**Userbrain** [

4.5/5(35)

](https://www.g2.com/products/userbrain/reviews#reviews)

Pricing

**Maze**
Free Trial

**Free** · Free

**Userbrain**
Free Trial

**$0.00** · Free 

**Pricing Insights**
from reviews

Time to Implement

**Maze**
2 months

Based on 8 responses

**Userbrain**
\<1 monthFaster

Based on 12 responses

Return on Investment

**Maze**
14 months

Based on 7 responses

**Userbrain**
6 months8 months sooner

Based on 12 responses

Perceived Cost

**Maze**
$$$$$

**Userbrain**
Not enough reviews yet

Average Discount

**Maze**
Not enough reviews yet

**Userbrain**
6%

 ![Maze](https://images.g2crowd.com/uploads/product/hd_favicon/1bef06591d0ecd485257391c93174729/maze-maze.svg "Maze")

 ![Userbrain](https://images.g2crowd.com/uploads/product/hd_favicon/b385f78a02871598858a49f80c8037e6/userbrain.svg "Userbrain")

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Pros & Cons

**Maze**
[
Features (6)
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963571&qs=pros-and-cons#reviews)[
Ease of Use (5)
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963582&qs=pros-and-cons#reviews)[
Limited Functionality (4)
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1986192&qs=pros-and-cons#reviews)[
Complex Usability (3)
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1848080&qs=pros-and-cons#reviews)

**Userbrain**
[
Audience Diversity (1)
](https://www.g2.com/products/userbrain/reviews?filters%5Bsentiment_snippet%5D=1982195&qs=pros-and-cons#reviews)[
Customer Support (1)
](https://www.g2.com/products/userbrain/reviews?filters%5Bsentiment_snippet%5D=1677205&qs=pros-and-cons#reviews)

Integrations

**Maze**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[
View all
](https://www.g2.com/products/maze-maze/integrations)

**Userbrain**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image")

Claude

](https://www.g2.com/products/claude-2025-12-11/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f8dfbd36c438447b2cb20b9565f2afd/figma.jpg "Product Avatar Image")

Figma

](https://www.g2.com/products/figma/reviews)[
View all
](https://www.g2.com/products/userbrain/integrations)

Screenshots

**Maze**
 ![Maze screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1381624/AI-Mod.jpg)

**Userbrain**
 ![Userbrain screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1395594/Feature-easy-set-up.jpeg)

Ratings

Meets Requirements

**Maze**

8.1

8.177

**Userbrain**

8.8

8.826

Ease of Use

**Maze**

8.9

8.977

**Userbrain**

9.3

9.328

Ease of Setup

**Maze**

9.5

9.532

**Userbrain**

9.6

9.622

Ease of Admin

**Maze**

9.1

9.128

**Userbrain**

9.5

9.517

Quality of Support

**Maze**

8.7

8.762

**Userbrain**

9.3

9.323

Has the product been a good partner in doing business?

**Maze**

9.2

9.222

**Userbrain**

9.1

9.117

Product Direction (% positive)

**Maze**

8.4

8.464

**Userbrain**

9.5

9.522

Features

User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

7.6

64

8.6

21

User Response Methods

Survey

8.4

57

9.7(won by 1.3)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Video Snippets

7.5

21

9.6(won by 2.1)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Video Interview

6.0

12

9.0(won by 3.0)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Text/Notes

8.4

52

9.7(won by 1.3)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Photo Submission

Feature Not Available

8.3(won by default)

5

Commenting/Notes

Not enough data

Not enough data

Participant Selection

In-App

7.6(won by 0.3)

37

7.3

5

On-Site

7.6(won by 0.9)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

5

Recruitment Pool

7.1

31

8.9(won by 1.8)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

In-Store

Feature Not Available

5.7(won by default)

5

Single Sign On

Not enough data

Not enough data

Insights

Analytics

8.2

56

9.3(won by 1.1)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Collaboration

8.2

46

9.0(won by 0.8)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Sorting

7.8

43

8.9(won by 1.1)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Visual Analytics

Not enough data

Not enough data

Generative AI

AI Text Summarization

6.7

10

9.6(won by 2.9)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Generative AI

Not enough data

Not enough data

Additional Functionality

User Journeys

Not enough data

Not enough data

Usability Testing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

For Mobile

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

API

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Unmoderated Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Software Testing Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Prototype Creation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For Websites

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Moderated Usability Testing

Not enough data

Not enough data

Quantitative Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Video recording/Transcriptions

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

User Research Repositories[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

7.7

7

Not enough data

Management

Team Collaboration

8.0(won by default)

5

Not enough data

Access Control

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Functionality

Note Taking

7.3(won by default)

5

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

9.1

11

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Survey Management

Brand Design Consistency

9.8(won by default)

9

Not enough data

Survey Deployment

8.6(won by default)

7

Not enough data

Feedback Collection

9.4(won by default)

9

Not enough data

Device Responsiveness

8.1(won by default)

9

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Mobile Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Process Management

Feedback Aggregation

9.2(won by default)

8

Not enough data

Real-Time Analysis

9.6(won by default)

8

Not enough data

Trigger Alerts

Feature Not Available

Not enough data

Real-Time Action

Feature Not Available

Not enough data

360 Degree Feedback

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

System Management

Security

9.3(won by default)

9

Not enough data

System Monitoring

Feature Not Available

Not enough data

SSL Security

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Additional Functionality

Customer Experience Management

Not enough data

Not enough data

NPS of Employees

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Text Fields

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

NPS of Customers

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Maze](https://images.g2crowd.com/uploads/product/hd_favicon/1bef06591d0ecd485257391c93174729/maze-maze.svg "Maze")](https://www.g2.com/products/maze-maze/reviews)

Maze

Small-Business(50 or fewer emp.)

30.6%

Mid-Market(51-1000 emp.)

47.2%

Enterprise(\> 1000 emp.)

22.2%

[![Userbrain](https://images.g2crowd.com/uploads/product/hd_favicon/b385f78a02871598858a49f80c8037e6/userbrain.svg "Userbrain")](https://www.g2.com/products/userbrain/reviews)

Userbrain

Small-Business(50 or fewer emp.)

78.8%

Mid-Market(51-1000 emp.)

15.2%

Enterprise(\> 1000 emp.)

6.1%

Small-Business

(50 or fewer emp.)

30.6%

78.8%

Mid-Market

(51-1000 emp.)

47.2%

15.2%

Enterprise

(\> 1000 emp.)

22.2%

6.1%

Reviewers' Industry

[![Maze](https://images.g2crowd.com/uploads/product/hd_favicon/1bef06591d0ecd485257391c93174729/maze-maze.svg "Maze")](https://www.g2.com/products/maze-maze/reviews)
Maze

Computer Software

13.9%

Financial Services

10.2%

Information Technology and Services

10.2%

Design

9.3%

Retail

3.7%

Other

52.8%

[![Userbrain](https://images.g2crowd.com/uploads/product/hd_favicon/b385f78a02871598858a49f80c8037e6/userbrain.svg "Userbrain")](https://www.g2.com/products/userbrain/reviews)
Userbrain

Computer Software

9.7%

Leisure, Travel & Tourism

9.7%

Information Technology and Services

9.7%

Online Media

6.5%

Design

6.5%

Other

58.1%

Alternatives

**Maze Alternatives**

 ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")

[
UserTesting
](/products/usertesting/reviews)

 ![Optimal](https://images.g2crowd.com/uploads/product/hd_favicon/d556f981e1c2ba37c69d9e6287e7eebc/optimal-optimal.svg "Optimal")

[
Optimal
](/products/optimal-optimal/reviews)

 ![Lyssna](https://images.g2crowd.com/uploads/product/hd_favicon/7fb89a942a0682ed06350f63509c73de/lyssna.svg "Lyssna")

[
Lyssna
](/products/lyssna/reviews)

 ![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics")

[
Userlytics
](/products/userlytics/reviews)

**Userbrain Alternatives**

 ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")

[
UserTesting
](/products/usertesting/reviews)

 ![User Interviews](https://images.g2crowd.com/uploads/product/hd_favicon/e084340a5b6caa5466ac4743423f39ce/user-interviews.svg "User Interviews")

[
User Interviews
](/products/user-interviews/reviews)

 ![Respondent](https://images.g2crowd.com/uploads/product/hd_favicon/a0948e9c5c619d3d77014123bd187a1e/respondent.svg "Respondent")

[
Respondent
](/products/respondent/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

## Maze vs Userbrain

When assessing the two solutions, reviewers found Userbrain easier to use, set up, and administer. However, reviewers preferred doing business with Maze overall.

- Reviewers felt that Userbrain meets the needs of their business better than Maze.
- When comparing quality of ongoing product support, reviewers felt that Userbrain is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Userbrain over Maze.