--- title: Uptics Reviews meta\_title: 'Uptics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 60 reviews by the users' company size, role or industry to find out how Uptics works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 60 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- ### Uptics Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **great features** of Uptics, noting successful implementations and positive experiences. [(1 mentions)](https://www.g2.com/products/uptics/reviews?filters%5Bsentiment_snippet%5D=1561010&qs=pros-and-cons#reviews) Users report **poor customer support** from Uptics, with delayed responses and unresolved issues creating frustration. [(2 mentions)](https://www.g2.com/products/uptics/reviews?filters%5Bsentiment_snippet%5D=2025492&qs=pros-and-cons#reviews) Users find the **unintuitive interface** of Uptics frustrating, leading to significant challenges in navigation and setup. [(2 mentions)](https://www.g2.com/products/uptics/reviews?filters%5Bsentiment_snippet%5D=1561251&qs=pros-and-cons#reviews) Users express frustration with **call issues** in Uptics, reporting delays and inadequate support for new users. [(1 mentions)](https://www.g2.com/products/uptics/reviews?filters%5Bsentiment_snippet%5D=2025498&qs=pros-and-cons#reviews) Users find the **complexity of the setup process** overwhelming, leading to frustration and delays in support response. [(1 mentions)](https://www.g2.com/products/uptics/reviews?filters%5Bsentiment_snippet%5D=2025496&qs=pros-and-cons#reviews) Users experience **frustrating data deletion issues** , with insufficient support and a lack of robustness in the platform. [(1 mentions)](https://www.g2.com/products/uptics/reviews?filters%5Bsentiment_snippet%5D=2025495&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Uptics ##### 1. Features Users appreciate the **great features** of Uptics, noting successful implementations and positive experiences. [ See 1 mentions ](https://www.g2.com/products/uptics/reviews?filters%5Bsentiment_snippet%5D=1561010&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Bad experience" What do you like about Uptics? There are a lot of great features and other have used this with success ### Top Cons or Disadvantages of Uptics ##### 1. Poor Customer Support Users report **poor customer support** from Uptics, with delayed responses and unresolved issues creating frustration. [ See 2 mentions ](https://www.g2.com/products/uptics/reviews?filters%5Bsentiment_snippet%5D=2025492&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Terrible UX, decent UI, no customer support at all." What do you dislike about Uptics? Half of their platform doesn't work half the time, it's completely unintuitive, and I've been extremely disappointed by the customer support too. They ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Bad experience" What do you dislike about Uptics? Paid almost $3000 for nothing. I used the account maybe 2hrs worth setting everything up, everything was changed again because of esp settings. Outs ##### 2. Unintuitive Interface Users find the **unintuitive interface** of Uptics frustrating, leading to significant challenges in navigation and setup. [ See 2 mentions ](https://www.g2.com/products/uptics/reviews?filters%5Bsentiment_snippet%5D=1561251&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Terrible UX, decent UI, no customer support at all." What do you dislike about Uptics? Half of their platform doesn't work half the time, it's completely unintuitive, and I've been extremely disappointed by the customer support too. They ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Bad experience" What do you dislike about Uptics? Paid almost $3000 for nothing. I used the account maybe 2hrs worth setting everything up, everything was changed again because of esp settings. Outs ##### 3. Call Issues Users express frustration with **call issues** in Uptics, reporting delays and inadequate support for new users. [ See 1 mentions ](https://www.g2.com/products/uptics/reviews?filters%5Bsentiment_snippet%5D=2025498&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Bad experience" What do you dislike about Uptics? Paid almost $3000 for nothing. I used the account maybe 2hrs worth setting everything up, everything was changed again because of esp settings. Outs ##### 4. Complexity Users find the **complexity of the setup process** overwhelming, leading to frustration and delays in support response. [ See 1 mentions ](https://www.g2.com/products/uptics/reviews?filters%5Bsentiment_snippet%5D=2025496&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Bad experience" What do you dislike about Uptics? Paid almost $3000 for nothing. I used the account maybe 2hrs worth setting everything up, everything was changed again because of esp settings. Outs ##### 5. Data Deletion Users experience **frustrating data deletion issues** , with insufficient support and a lack of robustness in the platform. [ See 1 mentions ](https://www.g2.com/products/uptics/reviews?filters%5Bsentiment_snippet%5D=2025495&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Bad experience" What do you dislike about Uptics? Paid almost $3000 for nothing. I used the account maybe 2hrs worth setting everything up, everything was changed again because of esp settings. Outs ## Top-Rated Alternatives [ ![Instantly](https://images.g2crowd.com/uploads/product/hd_favicon/7a665f91b163a7a6a5ebea30fa821f91/instantly.svg "Instantly") Instantly 4.8/5(4,135) ](https://www.g2.com/products/instantly/reviews) [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") Apollo.io 4.7/5(9,724) ](https://www.g2.com/products/apollo-io/reviews) [ View All Alternatives ](https://www.g2.com/products/uptics/competitors/alternatives) ![Karrie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karrie B.") KB Karrie B. Fractional COO | Burnout Consultant Small-Business (50 or fewer emp.) 1/25/2022 "Uptics solid platform for sales" 3/5 What do you like best about Uptics? I like that Uptics has an easy tracking of contacts. I didn't need anything elaborate so there is not lots of extras to get your distracted. Two-way sync with your emails is very helpful, plus easy to import CSV files. Review collected by and hosted on G2.com. What do you dislike about Uptics? I'm not a techy and it took me some time to figure out how to set things up. My biggest dislike is that when you are manually entering a contact you can't go from the file creation directly to notes or even send them an email. You have to create and save the file then remember the name or email and pick them out of the list to complete the research or data that you have. If there is a way to do it all at once I have not found it or figured it out. Additionally, they send you tons of emails during the onboarding. I know that they want you to know how to use the product but it is overwhelming with them blowing up your email box, or at least that is how it felt. Review collected by and hosted on G2.com. Recommendations to others considering Uptics: If you are not sure, just try it. They offer a free trial. There is more automation than some may need but it is there to help. Review collected by and hosted on G2.com. What problems is Uptics solving and how is that benefiting you? I wanted an easy contact CRM for managing contacts, strategic partners, and prospects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Dan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan J.") DJ Dan J. Co-Founder Small-Business (50 or fewer emp.) 1/20/2022 "Great alternative to Outreach & Salesloft" 5/5 What do you like best about Uptics? Pleasantly surprised by Uptics, over the last few months I've tried a bunch of sales software like Pipedrive, HubSpot, etc. - but none of them were really sales enablement platforms. Outreach and Salesloft are the major players in sales enablement but are pretty expensive especially for a new business. Uptics however, is a really great balance between value and performance, with sequences, email tracking, and more it's an easy-to-use and meaningful software for those who want to invest in their sales outreach. You've got to respect Patrick's hustle and Dan from Support has been really helpful. There may be a few snags along the way but it appears the team is working on it and I think it's a very real alternative to Outreach and SalesLoft. Review collected by and hosted on G2.com. What do you dislike about Uptics? - saving Sequences UI/UX - I've lost a few sequences I've worked on either by mistake or the system, not exactly sure but I think overall the UI needs a few minor fixes - integrations - new platform so I imagine this is in the roadmap, but a native integration with HubSpot or Salesforce would be great. Zapier is an alternative but once the integration side of things opens up it could be really great! Review collected by and hosted on G2.com. What problems is Uptics solving and how is that benefiting you? - Uptics helps with managing and building pipeline, while CRMs are good for just having data in one central place, a sales enablement platform makes outreach simple and effective. Our biggest problem before was getting started, meaning we had leads, we had sales content, and obviously a product/service we wanted to sell but we needed a way to continue to do outbound sales without losing track and forgetting things, Uptics helps with that. So far we've gotten responses and opens from our leads and hope to build off of that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Josen R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josen R.") JR Josen R. Business Owner Small-Business (50 or fewer emp.) 10/4/2022 "Uptics is the Outreach Tool I Was Looking For!" 4.5/5 What do you like best about Uptics? There are many things to like about Uptics but my favorite and most useful feature is the email warming tool. Review collected by and hosted on G2.com. What do you dislike about Uptics? The GUI is good but not great. But it is not a show stopper by any means as the tool is amazing useful. Review collected by and hosted on G2.com. What problems is Uptics solving and how is that benefiting you? Uptics was built for Cold Outreach and that is what the tool does amazingly well. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Eric A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric A.") EA Eric A. Owner Small-Business (50 or fewer emp.) 6/21/2022 "Lots of functionality in ONE place, finally!" 5/5 What do you like best about Uptics? I love the fact that you can automate all tasks with their workflow functionality and that you can get SMS/phone solutions without having to go to another provider. Their Smartlist feature is also really helpful to filter out specific parameters of a lead very quickly. Review collected by and hosted on G2.com. What do you dislike about Uptics? I don't really have any dislikes; the platform performs just as I expected it would! Review collected by and hosted on G2.com. Recommendations to others considering Uptics: Consider this CRM before some of the big hitters in the industry! Review collected by and hosted on G2.com. What problems is Uptics solving and how is that benefiting you? I am using their automation capabilities to do most of my follow up now with prospects. Very few people fall through the cracks and I am closing more sales and leaving fewer dollars on the table. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 3/5/2022 "Product and support is not trustworthy" 0.5/5 What do you like best about Uptics? The UI and UX was good. I was able to understand how to use the tool without needing to take up a demo. The clear onboarding does help too. I also like that feature updates were regular. Review collected by and hosted on G2.com. What do you dislike about Uptics? The email automation was a little glitchy. I spent a few hours using it but it kept on deleting my steps and I had to start from scratch. Support was helpful but it took them 5 days to respond, "How can I help?". But perhaps what is worse is that they did not give me what I paid for. I purchased a lifetime deal of their highest plan but 6 months later they moved me to the basic plan and reduce the email send limits. This is unacceptable! Review collected by and hosted on G2.com. Recommendations to others considering Uptics: Support is not trustworthy. You want a partner that can hold your hands when you hit an obstacle not one that will throw you under the bus. Avoid at all cost. Review collected by and hosted on G2.com. What problems is Uptics solving and how is that benefiting you? I wanted to send cold emails automatically. I had a hard time getting the automation to work. And when it finally does, the founder nerfed my account. I have moved on to another product now Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BD Brad D. President Small-Business (50 or fewer emp.) 5/27/2022 "Best Cold Email Platform, Best SaaS Support" 5/5 What do you like best about Uptics? No doubt, Uptics is the best cole email platform on the market. However, their support is the best Saas support of any software we have ever used (by a lot). Review collected by and hosted on G2.com. What do you dislike about Uptics? As with any newer software, there are features still in development, but the software as it stands is already more feature-rich than competitors in the most critical areas (sending cold emails). Review collected by and hosted on G2.com. What problems is Uptics solving and how is that benefiting you? Uptics makes cold email faster and easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 10/18/2022 "A great app that is designed for user success in getting up and running!" 5/5 What do you like best about Uptics? Great support. Videos to walk you through the setup process Review collected by and hosted on G2.com. What do you dislike about Uptics? I have not found any flaws in the app. Love it! Review collected by and hosted on G2.com. What problems is Uptics solving and how is that benefiting you? Targeting future customers for the best chance for success. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Atley J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atley J.") AJ Atley J. Founder Small-Business (50 or fewer emp.) 3/5/2022 "Baited us really good" 5/5 What do you like best about Uptics? The platform really worked as it was sold. Review collected by and hosted on G2.com. What do you dislike about Uptics? The founder of the application has decided to downgrade the offer that was sold, and the platform it was promoted and sold on can do nothing. So now the limits sold to us have been severely diminished, and we have no recourse to the features/updates we purchased. Review collected by and hosted on G2.com. Recommendations to others considering Uptics: If the founder is not willing to honor what his company is offering, do not make this application a part of the software you will utilize for your business. Review collected by and hosted on G2.com. What problems is Uptics solving and how is that benefiting you? Sales outreach. They have a solid approach and methods and help you close the offers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rich R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich R.") RR Rich R. ✅ Executive Recruiting | Enterprise software Sales | Management | VC funded Start ups | Tech Small-Business (50 or fewer emp.) 9/30/2022 "Strong up and coming player in the space" 4.5/5 What do you like best about Uptics? spintext and rotating emails -- great way to get through spam filters Review collected by and hosted on G2.com. What do you dislike about Uptics? Doesnt integrate into crelate - major pain Review collected by and hosted on G2.com. What problems is Uptics solving and how is that benefiting you? their unique approaching cutting through spam filters Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Matthew Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew Z.") MZ Matthew Z. Examiner Small-Business (50 or fewer emp.) 10/15/2021 "Great Cold Email Software for Lead Generation" 4.5/5 What do you like best about Uptics? I think Uptics is a really interesting player in the field of cold email outreach. It does the basics regarding cold outreach (ex., tracking opens, responses, unsubs, etc) and it also provides an easy-to-use interface for responding to leads. But the three standout features include its super-simple integration with Google Workspace, its snippets (which are essentially an advanced form of spintax), and its focus on closing deals. I haven't seen many other cold outreach tools go this far and implement these kinds of features. Review collected by and hosted on G2.com. What do you dislike about Uptics? I have no complaints regarding Uptics. I don't use the "sales" part as much, though. My goals are to win backlinks. I think maybe Uptics might be putting themselves in too narrow of a box and could easily sell the uses of this platform outside the realm of simply closing deals. It's fantastic cold outreach software in its own right. Review collected by and hosted on G2.com. What problems is Uptics solving and how is that benefiting you? I am getting lots of backlinks for my websites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ##### Categories on G2 [Sales Engagement](https://www.g2.com/categories/sales-engagement)[Email Tracking](https://www.g2.com/categories/email-tracking)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) ##### Explore More [Which app monetization platforms reliably balance ad density and revenue without causing user abandonment?](https://www.g2.com/discussions/which-app-monetization-platforms-reliably-balance-ad-density-and-revenue-without-causing-user-abandonment)[What are the most popular RPA solutions for retail businesses?](https://www.g2.com/discussions/what-are-the-most-popular-rpa-solutions-for-retail-businesses)[Recommended software for building an online community](https://www.g2.com/discussions/what-software-would-you-recommend-for-building-an-online-community) [Best value software for marketing data analysis](https://www.g2.com/discussions/best-value-software-for-marketing-data-analysis)[Accenture vs IBM Consulting: which Adobe consulting partner provides better strategic guidance during marketing automation rollouts?](https://www.g2.com/discussions/accenture-vs-ibm-consulting-which-adobe-consulting-partner-provides-better-strategic-guidance-during-marketing-automation-rollouts)[Pros and Cons Details](https://www.g2.com/products/uptics/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)