UPshow Reviews & Product Details

UPshow is the leading on-premise performance marketing cloud powering digital screens for brick and mortar businesses. Its back of house and front of house platform provide interactive digital marketing, entertainment and communications to drive measurable outcomes. UPshow transforms your business’s TV screens into powerful and engaging digital experiences and creates a revolutionary on-premise network that drives customer, patient and employee behaviors directly from their mobile devices. Founded in 2015, UPshow now reaches audiences through more than 50,000 screens in businesses worldwide. Businesses in hospitality, entertainment, healthcare, automotive, fitness, and more rely on UPshow’s plug-and-play technology to create deeper brand and employee engagement and maximize profitability and efficiency.

Seller

UPshow

Discussions

UPshow Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Ellen Convery

Pricing

Pricing provided by UPshow.

QuickStart

$50.00

Standard

View More Pricing Information

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User Insights

Average based on 118 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

G2 reviews are authentic and verified.

Here's how.

James B.

Digital Design & Development Manager

Mid-Market (51-1000 emp.)

12/11/2019

"Easy to manage from a distance and maintain quality across our brand."

4.5/5

What do you like best about UPshow?

I like that I have full control of the message. I can make changes in Cleveland that instantly appear in Missouri. I can roll out a full brand update without getting anyone in the field involved. It makes it easier to build a brand when you have control over the message. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

Some of the organizational structure is difficult to work with. Naming or renaming of accounts would be helpful. Some social content that gets dynamically added is tough to keep track of. Our guests are encouraged to share their photos on the tvs, but sometimes they're not the best photos. Review collected by and hosted on G2.com.

Recommendations to others considering UPshow:

Managing UPshow is really easy to implement and use on a daily basis. I like that I have control of the content that's shown in our locations from across the country. I can update a file and it's almost immediately available. Plus, support is tremendous. Any time we reach out, we always feel like we're special and our needs are always met in a timely manner. The social interactions are something that we as an organization need to work on, but UPshow certainly sets us up for success. I would certainly recommend this to anyone that needs to manage a location from a remote area, increase guest interactions, and maintain their brand. Review collected by and hosted on G2.com.

What problems is UPshow solving and how is that benefiting you?

We use UPshow for digital menu boards at 6+ locations, plus we use it for social interactions and short-term promotional marketing material. It's a much better use of our money than traditional printed posters or flyers. We can keep our messaging seasonal and that helps to keep it relevant to our guests. Review collected by and hosted on G2.com.

Alyssa M.

Small-Business (50 or fewer emp.)

12/10/2019

"Upshow has been an interactive and Intriguing Marketing Tool"

4/5

What do you like best about UPshow?

Encourages members to promote for us and they enjoy seeing their content in club. Catches peoples attention more than just a sign. It is an effective tool to use when partnering with other local businesses as well because it provides us with an opportunity to advertise for them as well. Encourages multiple facets of interaction and integration. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

Upshow has been fantastic and easy to use. The only thing that can get tedious is that in our industry people take a lot of photographs that we may not want to necessarily portray on our club televisions so we have to manually go through and remove these items. The only other issue is that we like to post announcements and signage and sometimes the pictures change too quickly before members can even read the content. Review collected by and hosted on G2.com.

What problems is UPshow solving and how is that benefiting you?

We have a TON of marketing material and announcements out at once. When this looks like 50 different signs posted in the club members often become over inundated with info and become blind or numb to the items posted. With it all being in one area on the upshow televisions members aren't being suffocated by content but can leisurely stay up to date on their own accord. We also like to see members get involved and see themselves in club. Has encouraged them to promote us more often. Review collected by and hosted on G2.com.

Kyle Y.

Operations Manager

Small-Business (50 or fewer emp.)

12/10/2019

"Very user friendly"

4.5/5

What do you like best about UPshow?

Like the web app, I am able to update fix or do anything from anywhere. It is also very easy to use. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

That photos use to be able to be pulled from Geo Tags on Instagram but after a policy change on IG side, the function is no longer available. This a huge deal for us as 80% of our photos came from Geo Tags. It is very hard to get people to put Hashtags on photos. Hopefully there will be a solutions to get more user generated content. Review collected by and hosted on G2.com.

Recommendations to others considering UPshow:

It very easy to use. There are many feature that are offered to create content on your TVs if you need. Review collected by and hosted on G2.com.

What problems is UPshow solving and how is that benefiting you?

Ease of getting our marketing content out in our building. It is nice we have one program that pushes it out to all of too all of the tvs in our building with Upshow. With other software you would have to update each TV individually. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

12/10/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Seamless Marketing"

5/5

What do you like best about UPshow?

I love that Upshow provides new content constantly without us having to update it. It draws attention all on its own and then we can sprinkle in our messaging. We used to post stickers or fliers that went largely ignored and made our club look messy. Upshow draws people's attention and then we can hit them with that messaging repeatedly even as they are consuming new content on the TV. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

The google chrome sticks don't last very long. We have had several locations that use Upshow have the chrome stick die within the first year of use. Review collected by and hosted on G2.com.

Recommendations to others considering UPshow:

Upshow is extremely easy to use and solved a lot of our in-house marketing delivery issues. Upshow is a program that we will not replace in the foreseeable future because it is so simple to use, the support is fantastic, and we get great engagement and return because of it! Review collected by and hosted on G2.com.

What problems is UPshow solving and how is that benefiting you?

It has solved cluttered desks and walls that we used to showcase specials, messaging, etc. We have also provided entertainment that doesn't have to be consumed in long doses. So for us especially as a gym, people can stop and watch while at the water fountain or between sets. This eliminates boredom or bickering over what channel we have on. We have also started selling ad space to the community and are happy with the additional revenue stream. Also, we cut cable to 90% of our TVs because Upshow content is more than enough. Review collected by and hosted on G2.com.

Jeff T.

Small-Business (50 or fewer emp.)

12/10/2019

"Upshow Creates Community"

5/5

What do you like best about UPshow?

Social media aspect. Customers love it! Our customer engagement has improved significantly. We even have customers engaging with us when they are not in our shop! Review collected by and hosted on G2.com.

What do you dislike about UPshow?

The app can be slow and clunky at times. It may slow down its scrolling. Additionally it would be better to take advantage of the thumbprint feature on IOS. Review collected by and hosted on G2.com.

Recommendations to others considering UPshow:

Start light and then play with it. Find what works and does not work by experimenting. For example, we have a Spotify music playlist that we play, so we created a Spotlight that advertises to get people to follow and add songs to our playlist - our playlist started from scratch. It now has more than 50 followers and more than 1000 songs! Review collected by and hosted on G2.com.

What problems is UPshow solving and how is that benefiting you?

We have been able to really create a sense of community with our customers. Our customers enjoy seeing themselves on our display and send content all the time - they essentially advertise for us. We also use it for in-store fundraisers and promotions. We are excited to be opening a new location in Summer 2020 and we have already purchased even bigger displays for the new location! Review collected by and hosted on G2.com.

Andrew M.

Founder & CEO

Small-Business (50 or fewer emp.)

12/10/2019

"Great Product for In-House Promotion"

5/5

What do you like best about UPshow?

UPshow is fantastic in the way it showcases promotions, user-generated content, and drives organic traffic from a target audience. We actually employ UPshow as part of our service offering to B2C venues. It's not just that it really helps us get the word out to our customers' in-house visitors, but it is so easy to manage on the backend that our clients don't see it as a hassle, but instead view it as just another way to keep their customers updated. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

There isn't much that I would say we dislike about it. It does everything it promises to. Instead of something I dislike, I can say I wish there was the option to automatically respond to comments of images that were uploaded with the hashtags. That way we can increase engagement furthermore without having to stop and update ourselves. Review collected by and hosted on G2.com.

Recommendations to others considering UPshow:

Contact them directly or through a vendor and get to know the people involved. They will work to ensure that you're prepared and ready to implement with ease. Plus, understanding how to use the product is the biggest benefit. Review collected by and hosted on G2.com.

What problems is UPshow solving and how is that benefiting you?

UPshow lets us easily maintain the notification of upcoming events without having to wait on Graphic Design and Printing. We can easily update upcoming events, specials, promotions, etc. for our guests. Also, the ability to showcase feeds helps us not completely take over a tv that may be the sole viewing screen for guests. They still receive content they're interested in. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Freelance Creative

Mid-Market (51-1000 emp.)

11/26/2019

"A plug-and-play feature to build a social driven community"

5/5

What do you like best about UPshow?

Tap into your foot traffic like it's 3019 with UPshow. It's easy to install and easy to maintain, and best of all your customers will love it. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

Dislikes are minimal. Occasional maintenance which can be difficult for multiple locations. Social media stats could be improved. That's about it! Review collected by and hosted on G2.com.

Recommendations to others considering UPshow:

There really isn't a competitor as easy to use and work with. Austin is an extension of our marketing team at this point and he has been excellent to work with. Overall their product itself got our business.. but the company, their goals and their drive is what kept our business. Review collected by and hosted on G2.com.

What problems is UPshow solving and how is that benefiting you?

We are promoting secondary services to the Nth degree now that we are able to quickly create and upload spotlights. The social feed has also fostered a social media driven community which is amplifying our brand and messaging like never before. Review collected by and hosted on G2.com.

Michael G.

General Manager

Small-Business (50 or fewer emp.)

11/19/2019

"Great added Value"

5/5

What do you like best about UPshow?

Member Interactivity creates fun in club. Our members have created a culture in the gym with the fun that our members have in the club. We've seen the community grow and people feel empowered when they see their fellow club mate doing something awesome or being recognized for their efforts. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

sometimes the mobile user interface is a bit buggy. There are issues where the mobile app sometimes doesn't load certain content. Review collected by and hosted on G2.com.

Recommendations to others considering UPshow:

I would recommend it to those looking for a way to distinguish what happens in their business. People want to be seen and to look up and see your self from time to time is a great value add. Review collected by and hosted on G2.com.

What problems is UPshow solving and how is that benefiting you?

member awareness of services we provide. Sometimes we have in club promotions, other times it's social awareness, and basic knowledge information for new members is helpful. Review collected by and hosted on G2.com.

Vanessa R.

Trainer

Small-Business (50 or fewer emp.)

12/11/2019

"Interactive screens are engaging!"

5/5

What do you like best about UPshow?

Our members love walking in and seeing the different photos and videos of themselves and others. It's simple to use and add highlights. Our members are starting to check in and use our hashtag more, which only helps with publicity. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

We wish there was a way to also link Facebook, since many of our members do not use Instagram or Twitter. Review collected by and hosted on G2.com.

Recommendations to others considering UPshow:

The interactive nature of UPshow helps keep members and prospective members aware of new products and offerings in our studio. I would highly recommend it to others! Review collected by and hosted on G2.com.

What problems is UPshow solving and how is that benefiting you?

UPShow is helping us raise brand awareness by having members take and share photos online. They are anxious to show off their accomplishments on social media knowing that they will then see themselves on our studio screen. Review collected by and hosted on G2.com.

Bridget G.

Sales and Events Manager

Enterprise (> 1000 emp.)

12/12/2019

"Love UpShow! Great way to get clients involved."

4.5/5

What do you like best about UPshow?

I like that it is almost instantaneous. People loved that they can see their pictures within a short amount of time after posting. I love that I can use it as a branding opportunity for my corporate clients. The clients really like to see their logo on it as well as their guests having fun. Posting short little snips of video is also great to see what has happened over the last few nights. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

Sometimes scheduling a spotlight for just a few hours gets tricky. Most of the spotlights that I specifically use for events will only be used for a few hours on 1 day and it seems like I have to schedule and reschedule them before they show up on the actual devices. Other than that it is easy to use. All the guest has to do is tag the pictures. Getting them to understand how to is a little tricky but once they figure it out it is perfect. Review collected by and hosted on G2.com.

What problems is UPshow solving and how is that benefiting you?

I have not had any problems with UpShow other than the devices and if we need to replace they send me a new one right away. I do like that if I have any kind of problem they are always there to help. They seem very knowledgeable and anytime that I have needed help they have been able to walk me through it. Review collected by and hosted on G2.com.