UPshow Reviews & Product Details

UPshow is the leading on-premise performance marketing cloud powering digital screens for brick and mortar businesses. Its back of house and front of house platform provide interactive digital marketing, entertainment and communications to drive measurable outcomes. UPshow transforms your business’s TV screens into powerful and engaging digital experiences and creates a revolutionary on-premise network that drives customer, patient and employee behaviors directly from their mobile devices. Founded in 2015, UPshow now reaches audiences through more than 50,000 screens in businesses worldwide. Businesses in hospitality, entertainment, healthcare, automotive, fitness, and more rely on UPshow’s plug-and-play technology to create deeper brand and employee engagement and maximize profitability and efficiency.

Seller

UPshow

Discussions

UPshow Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Ellen Convery

Pricing

Pricing provided by UPshow.

QuickStart

$50.00

Standard

View More Pricing Information

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User Insights

Average based on 118 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

G2 reviews are authentic and verified.

Here's how.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

10/6/2021

"Lost all it's value after IG went away."

0/5

What do you like best about UPshow?

It used to be great. Hardly any effort, members created content. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

Now, they are behind the times. IG changed their rules, so things are only on display for 24 hours, plus, they have no access to stories, which is where everyone shares now. Review collected by and hosted on G2.com.

Response from Maggie Ferris of UPshow

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Hi there! Thank you for your review. I’m sorry to hear you have had a frustrating experience with UPshow, but I really appreciate you bringing your issues to my attention. We are constantly working to improve our product, and your feedback helps us do better. If you would like to share with us directly on how we can help improve your experience with our product, please email us at support@upshow.tv.

Thanks,

Maggie Ferris

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

7/3/2022

"Clunky"

1.5/5

What do you like best about UPshow?

Works great with images, not so much videos Review collected by and hosted on G2.com.

What do you dislike about UPshow?

Videos can sometimes not work

Site also crashes and reloads almost everytime I try to upload new content Review collected by and hosted on G2.com.

Response from Maggie Ferris of UPshow

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Hi, Thank you for your feedback! We are constantly improving the UPshow experience and constructive feedback is a big part of that. Would you be open to a quick call with our Product team so we can learn more about your experience? If so, please reply here or email support@upshow.tv and we'll be in touch. Thanks again! - UPshow Customer Success

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

7/6/2022

"Great"

5/5

What do you like best about UPshow?

Customer service and product's function. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

nothing to report in terms of disliking. Review collected by and hosted on G2.com.

Response from Maggie Ferris of UPshow

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Thank you so much for your review! We're so glad you are enjoying the product and functionality. We appreciate your feedback.

Patrick Bryn M.

Small-Business (50 or fewer emp.)

10/19/2021

"UPshow Review"

5/5

What do you like best about UPshow?

UPshow continuously updating and increasing its features. It has a new feature in UPshow manager, The Preview Button. This new feature enables us to see what is showing on our screen even if we are far from it. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

UPshow social content specifically IG. The content will only last for approximately 4 days. Sometimes it's time-consuming for us to post the same post. Review collected by and hosted on G2.com.

Recommendations to others considering UPshow:

UPshow is a great Digital Signage. It takes time to fully understand it, but it will be worth it. I highly recommend this software to businesses whose customers are physically going to your store. This can advertise your business really really well. Review collected by and hosted on G2.com.

What problems is UPshow solving and how is that benefiting you?

Proper scheduling of spotlights. They help me a lot on how to navigate and schedule my slides. Review collected by and hosted on G2.com.

Response from Kirby Aull of UPshow

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Thank you for your review! I am glad you are enjoying our product, and will pass the concerns about blocking users onto our product team.

Kimberly G.

Operations

Small-Business (50 or fewer emp.)

12/2/2021

"Efficient and Easy"

5/5

What do you like best about UPshow?

The ease of use is one of the best features of UPShow. I can create and input my files with simply a few clicks. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

Not much to dislike really. They did recently change the platform a bit which of course is initially a little annoying but it was very easy to figure out. Review collected by and hosted on G2.com.

Response from Kirby Aull of UPshow

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Hi Kimberly! Thank you for your feedback, we appreciate you taking the time to leave a review. Glad to hear that you enjoy our product as much as we do.

Thanks,

Kirby

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/23/2021

"Members Social Media Content!"

5/5

What do you like best about UPshow?

It's so great to show your members social media content on the UpShow TV when they enter the studio! It's also great to have the billboards available for promotions, etc. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

That hashtags from stories don't make it to the UpShow TV. Only Instagram posts and Twitter posts. It'd be nice to grab Facebook posts as well for content using your assigned hashtag. Review collected by and hosted on G2.com.

Response from Kirby Aull of UPshow

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Thank you for your review! I am glad you are enjoying our product, and will pass the concerns you do have onto our product team.

Jean-Paul P.

Director of Operations

Mid-Market (51-1000 emp.)

10/19/2021

"Great Platform!"

5/5

What do you like best about UPshow?

The UpShow Platform and UpShow Team are both great to work with. I am able to highlight local features on my TVs with their incredibly easy-to-use "Spotlight Creator". Super affordable and easy to change advertising platform that is well worth the monthly subscription alone. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

There isn't anything that I dislike about UpShow other than I wish it came out 20 years sooner! Review collected by and hosted on G2.com.

Response from Kirby Aull of UPshow

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Hi Jean-Paul! Thank you for your wonderful review. Your review means a lot to us and lets us know we are headed in the right direction!

Thanks,

Kirby

Te L.

Manager

Small-Business (50 or fewer emp.)

11/23/2021

"Great software, rough setup"

4/5

What do you like best about UPshow?

Love the posts and videos for announcements. They have plenty of easy to use themes that look professional! Review collected by and hosted on G2.com.

What do you dislike about UPshow?

It felt like after I paid them the customer support went downhill, fast. No one wanted to get on the phone to help with questions and they messed up our device order Review collected by and hosted on G2.com.

Response from Kirby Aull of UPshow

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Hi! Thank you for your honest review. Please email support@upshow.tv for your customer support needs, and I will pass your feedback onto our team.

Trystin S.

Marketing Director

Small-Business (50 or fewer emp.)

10/21/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great!"

5/5

What do you like best about UPshow?

Their amazing customer service! Always there to answer questions and I love that they have a creative team to create custom templates Review collected by and hosted on G2.com.

What do you dislike about UPshow?

I think that playlists can be a little confusing, I would love a deeper dive training on how to curate the best performing playlist Review collected by and hosted on G2.com.

Response from Kirby Aull of UPshow

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Hi Trystin! Thank you for your kind words about Upshow. I am glad you have had a great experience with our wonderful customer service team, and we appreciate your constructive feedback on our playlist feature. I will pass that onto your product team.

Best regards,

Kirby

Krissy D.

Club Manager

Small-Business (50 or fewer emp.)

10/20/2021

"A great way to exchange advertising with other businesses."

4/5

What do you like best about UPshow?

I love the ability to showcase things in the gym and exchange advertising with other local businesses. Review collected by and hosted on G2.com.

What do you dislike about UPshow?

The recent update compiles the ads I feature less appealingly to me than the previous version. Review collected by and hosted on G2.com.

Response from Kirby Aull of UPshow

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Hi Krissy! Thank you for your kind review as well as your constructive feedback on our latest release. I will pass this onto our product team, so that we can take it into consideration when going forward.

Best,

Kirby