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Upsales Sales and Marketing Platform Reviews & Product Details

Profile Status

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

View More Pricing Information

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User Insights

Average based on 182 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Upsales Sales and Marketing Platform Integrations

(3)
Integration information sourced from real user reviews.

Upsales Sales and Marketing Platform Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Upsales Sales and Marketing Platform, and what problem is it built to solve?

Upsales Sales and Marketing Platform is a sales and marketing platform that brings CRM, marketing automation, and account-based marketing together. It is designed to help businesses streamline growth and customer interactions while addressing the disconnect between sales and marketing.

What languages does Upsales Sales and Marketing Platform support?

Upsales Sales and Marketing Platform supports 8 languages: Danish, Dutch, English, Finnish, German, and others.

What company sizes and industries is Upsales Sales and Marketing Platform the best fit for?

Upsales Sales and Marketing Platform is used most often by small-business teams, with mid-market teams also represented. The industries with the clearest presence include:
  • Small businesses: The most represented company-size segment.
  • Mid-market: Also a recurring company-size segment.
  • Marketing and advertising: A prominent industry among users.
  • Accounting and telecommunications: Both have a notable presence.
  • Staffing and recruiting: Another recurring industry.

How long does it take to implement Upsales Sales and Marketing Platform across a team?

Go-live is most commonly reported as taking less than a month, though implementation time can vary. The reported ranges include:
Time to go live Relative frequency
Less than 1 month Most common
Less than 1 day Also reported
1–3 months Also reported
More than 12 months Less common

What customer support options does Upsales Sales and Marketing Platform provide, and how do users find the overall support experience?

Support is available through options including a knowledge base, chat, and phone support. The experience is often described as responsive and helpful, with users appreciating knowledgeable, personal assistance; some also find that support can be busy or not proactive enough.

What is the experience like for teams switching to Upsales Sales and Marketing Platform from another tool?

Teams have moved to Upsales Sales and Marketing Platform from other CRM and marketing systems, including HubSpot, SuperOffice, Pipedrive, and Salesforce. The change is often driven by a need for clearer sales pipelines, easier day-to-day use, or closer alignment between sales and marketing. Users describe better visibility into leads and activities after switching, though getting workflows and imported data set up can take effort, and some teams encounter a learning curve.

What tools and platforms does Upsales Sales and Marketing Platform integrate with, and how do these integrations help users get more value from the product?

Upsales Sales and Marketing Platform offers 3 integrations. They span events, time tracking, and team communication:
  • Events: Eventbrite
  • Time tracking: Harvest
  • Team communication: Slack
In everyday use, connected tools can help keep related activities in the same workflow. Users also describe email and calendar connections as useful for keeping communications and scheduling in sync.

What features or capabilities could make Upsales Sales and Marketing Platform even more useful?

The most useful improvements would make workflows easier to tailor and reduce the manual effort involved in follow-up. Recurring requests include:
  • More flexible reporting and customization: Make it easier to build tailored reports, dashboards, and sales-process views.
  • More capable task and follow-up tools: Add options such as recurring tasks, bulk follow-ups, and more interactive task handoffs.
  • Richer marketing tools: Expand newsletter, form, and event-marketing design options and capabilities.
  • A fuller mobile experience: Bring more desktop functionality to mobile devices.

Upsales Sales and Marketing Platform Reviews (182)

Reviews

Upsales Sales and Marketing Platform Reviews (182)

4.5
182 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Johan N.
JN
Johan N.
CEO
Small-Business (50 or fewer emp.)
"Power and ease of use combined"
5/5
What do you like best about Upsales Sales and Marketing Platform?

Highly effective for our lead gen, pipeline management and cross-selling. The team loves it. We get the benefits of a structure without the burden of admin work. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

We would love to have more features in the event marketing module. The editor could be improved as well, but these are minor things. Overall, functionality is great. Review collected by and hosted on G2.com.

G
Göran .
Sales
Mid-Market (51-1000 emp.)
"Upsales helps you in the best way in the sales process."
5/5
What do you like best about Upsales Sales and Marketing Platform?

For administration, Upsales is excellent. As a salesperson, I also receive useful information and easily see information related to corporate groups. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

There's nothing I'm really unhappy with. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy to use and great support!"
4/5
What do you like best about Upsales Sales and Marketing Platform?

That you can create your own platform for your business and that the support are very helpful, also love your ambassador thinking🔥 Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

More applicable for B2C businesses. More layout and help for those companies that are working with private customers Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"One of the best CRM systems out there"
5/5
What do you like best about Upsales Sales and Marketing Platform?

User friendliness is number one about Upsales. It's super easy for sales and marketing to operate together. The insights about website visitors is best to us. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

The least helpful would be website visitors which are logged under the wrong company name. The marketing automaiton module could be more like hubspots also. Review collected by and hosted on G2.com.

EG
elsbet g.
ceo
Small-Business (50 or fewer emp.)
"nice overview"
5/5
What do you like best about Upsales Sales and Marketing Platform?

all the insights I get for my business and the reports Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

actually I liked the most, good service from support Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"It is easy to use and you can perform your work simply and smoothly."
4/5
What do you like best about Upsales Sales and Marketing Platform?

Simplicity is what I like the most. Easy to create activities, add contacts, create quotes, etc. Then you can also follow your and your colleagues' numbers, which is always rewarding. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

What I don't like is that there are often multiple relationship trees, which sometimes leads to calling the same people. It would have been nice if it were clearer which companies belong to which group, etc. Quotes in the Pipeline are not visible from the time they were issued, but instead in the month the "closing date" was set - I would have preferred the opposite. Review collected by and hosted on G2.com.

Emil S.
ES
Emil S.
Salesman
Small-Business (50 or fewer emp.)
"I Really like this crm system"
5/5
What do you like best about Upsales Sales and Marketing Platform?

The Sales list. Great with phone numbers and everything is well organized. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

Nothing what i can come up with. I think everything is great for the moment. Review collected by and hosted on G2.com.

Jim M.
JM
Jim M.
Account Manager
Small-Business (50 or fewer emp.)
"awesome"
5/5
What do you like best about Upsales Sales and Marketing Platform?

Good, smooth, and easy to follow the sales Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

There is nothing to dislike about this actually Review collected by and hosted on G2.com.

PE
Patrik E.
Head of Interim Management
Small-Business (50 or fewer emp.)
"Its a good crm system with useful features."
4/5
What do you like best about Upsales Sales and Marketing Platform?

It is really user friendly, you get a quick and easy overview Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

it could be easier to look up new prospects Review collected by and hosted on G2.com.

BW
Björn W.
Sales
Mid-Market (51-1000 emp.)
"Fast system, like the possibility of following up and comparing individual sales performances."
4/5
What do you like best about Upsales Sales and Marketing Platform?

Planning and following up sales activities. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

Maybe too many possibilities. Need of more education. Review collected by and hosted on G2.com.

Questions about Upsales Sales and Marketing Platform? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Nisha Y.
NY
Nisha Yadav
•
Last activity 6 months ago

How has Upsales helped you unify CRM, marketing, and sales work in one place?

1 Upvote
0
Join the conversation
Erik R.
ER
Erik Rindborg
•
Last activity almost 5 years ago

What is the best way to use Upsales and with that said regarding the offers and sales reports? Is it essy to create your own offers in the system?

1 Upvote
1
Join the conversation
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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

Average Discount

9%

View More Pricing Information
Upsales Sales and Marketing Platform Comparisons
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4.4/5(14,388)
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Upsales Sales and Marketing Platform Features
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Email Marketing
Campaign Management
Lead Management
Reporting
Dashboards
Forecasting
Categories on G2
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