--- title: Upsales Sales and Marketing Platform Reviews meta_title: 'Upsales Sales and Marketing Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 182 reviews by the users' company size, role or industry to find out how Upsales Sales and Marketing Platform works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 182 scale: '5' date_modified: '2026-11-05' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Upsales Sales and Marketing Platform Reviews & Product Details

Profile Status

This profile is currently managed by Upsales Sales and Marketing Platform but has limited features.

Are you part of the Upsales Sales and Marketing Platform team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

User Insights

Average based on 182 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Upsales Sales and Marketing Platform Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Upsales Sales and Marketing Platform, and what problem is it built to solve?

Upsales Sales and Marketing Platform is a sales and marketing platform that brings CRM, marketing automation, and account-based marketing together. It is designed to help businesses streamline growth and customer interactions while addressing the disconnect between sales and marketing.

What languages does Upsales Sales and Marketing Platform support?

Upsales Sales and Marketing Platform supports 8 languages: Danish, Dutch, English, Finnish, German, and others.

What company sizes and industries is Upsales Sales and Marketing Platform the best fit for?

Upsales Sales and Marketing Platform is used most often by small-business teams, with mid-market teams also represented. The industries with the clearest presence include:
  • Small businesses: The most represented company-size segment.
  • Mid-market: Also a recurring company-size segment.
  • Marketing and advertising: A prominent industry among users.
  • Accounting and telecommunications: Both have a notable presence.
  • Staffing and recruiting: Another recurring industry.

How long does it take to implement Upsales Sales and Marketing Platform across a team?

Go-live is most commonly reported as taking less than a month, though implementation time can vary. The reported ranges include:
Time to go live Relative frequency
Less than 1 month Most common
Less than 1 day Also reported
1–3 months Also reported
More than 12 months Less common

What customer support options does Upsales Sales and Marketing Platform provide, and how do users find the overall support experience?

Support is available through options including a knowledge base, chat, and phone support. The experience is often described as responsive and helpful, with users appreciating knowledgeable, personal assistance; some also find that support can be busy or not proactive enough.

What is the experience like for teams switching to Upsales Sales and Marketing Platform from another tool?

Teams have moved to Upsales Sales and Marketing Platform from other CRM and marketing systems, including HubSpot, SuperOffice, Pipedrive, and Salesforce. The change is often driven by a need for clearer sales pipelines, easier day-to-day use, or closer alignment between sales and marketing. Users describe better visibility into leads and activities after switching, though getting workflows and imported data set up can take effort, and some teams encounter a learning curve.

What tools and platforms does Upsales Sales and Marketing Platform integrate with, and how do these integrations help users get more value from the product?

Upsales Sales and Marketing Platform offers 3 integrations. They span events, time tracking, and team communication:
  • Events: Eventbrite
  • Time tracking: Harvest
  • Team communication: Slack
In everyday use, connected tools can help keep related activities in the same workflow. Users also describe email and calendar connections as useful for keeping communications and scheduling in sync.

What features or capabilities could make Upsales Sales and Marketing Platform even more useful?

The most useful improvements would make workflows easier to tailor and reduce the manual effort involved in follow-up. Recurring requests include:
  • More flexible reporting and customization: Make it easier to build tailored reports, dashboards, and sales-process views.
  • More capable task and follow-up tools: Add options such as recurring tasks, bulk follow-ups, and more interactive task handoffs.
  • Richer marketing tools: Expand newsletter, form, and event-marketing design options and capabilities.
  • A fuller mobile experience: Bring more desktop functionality to mobile devices.

Upsales Sales and Marketing Platform Reviews (182)

Reviews

Upsales Sales and Marketing Platform Reviews (182)

4.5
182 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
L
Lars .
Sales Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Tecomatic"
4.5/5
What do you like best about Upsales Sales and Marketing Platform?

Good processes to follow, useful templates, good support, quick responses Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

Missing features to be able to budget the pipeline varied over the year, per month Review collected by and hosted on G2.com.

Lisen E.
LE
Lisen E.
Marketing Coordinator
Small-Business (50 or fewer emp.)
"It's a really strong CRM tool, but the marketing platform still lacks some features in my opinion."
3.5/5
What do you like best about Upsales Sales and Marketing Platform?

The automation of the sales platform is really great, all information you need is automatically added. The marketing platform has all the basic features you need and easy ways to follow up statistics. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

I find the design a little messy. I would like it more if some aspects were customizable. The design features on the marketing platform are somewhat limited, for example you don't have too many design options for creating newsletters. I am also missing a pop up window feature. Review collected by and hosted on G2.com.

Erik R.
ER
Erik R.
Account Manager
Small-Business (50 or fewer emp.)
"Ease of use and great way to take control over your business opportunities"
4/5
What do you like best about Upsales Sales and Marketing Platform?

The answer/no answer function when cold calling Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

The possibility to merge a to-do and a planned call Review collected by and hosted on G2.com.

Linus A.
LA
Linus A.
CEO
Small-Business (50 or fewer emp.)
"Bad deals. Test only if you are really sure that you want their service."
0/5
What do you like best about Upsales Sales and Marketing Platform?

Nothing. Expensive and of no use to us. I thought I was testing but had signed up for a long-term contract that couldn't be broken. They referred to the fact that their customers like long contracts. Well, not this customer anyway. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

I was going to test for a month when they were part of Fortnox, but just then they ended their collaboration with Fortnox, and at the next login, I received a long agreement to approve, which apparently bound me for a year. Contact them but couldn't break the agreement, they claimed they had a long commitment period in consideration of their customers...

Companies that believe in their product don't need to have long contract periods. Review collected by and hosted on G2.com.

Response from Ami Emilsson Rackham of Upsales

Hello Linus. Thank you for your feedback even though it's unfortunate to hear that you had an unclear experience. We offer a 14-day free trial period where you are not committed in any way. The only agreements that apply are those where the customer has signed a contract, which does not happen when you are on a trial period. You are welcome to reach out if you have more feedback or questions. All the best from the team at Upsales.

Martin B.
MB
Martin B.
Grundare och VD
Small-Business (50 or fewer emp.)
Originally submitted 5/11/2022
"I have used Upsales for a long time and it is really useful and easy to use."
4.5/5
What do you like best about Upsales Sales and Marketing Platform?

Activities like a to-do-list, really helpful. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

I use Upsles for two of my companies and I can only have one window open at a time. Review collected by and hosted on G2.com.

Chanelle K.
CK
Chanelle K.
ACCOUNT MANAGER
Small-Business (50 or fewer emp.)
"Easy, helpful and most of all helps me be more organized."
4/5
What do you like best about Upsales Sales and Marketing Platform?

I'm not an organized person and I just feel like upsales have to help me tremendously in my work. To keep track of my sales, leads, prospect, and contacts. having everything in one place is great, with other CRM systems I've always felt like I've needed to use a freestanding calendar or notes to feel like I've got everything under control. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

The only thing I would like to see is and better task manager. it would make the tracking of contacting leads and staying in touch with almost finished sales a lot smoother and make it effortless. It would make upsales go from a 10 to a solid 12. Review collected by and hosted on G2.com.

Ketevan P.
KP
Ketevan P.
Sales Manager
Small-Business (50 or fewer emp.)
"Upsales make my job easier"
5/5
What do you like best about Upsales Sales and Marketing Platform?

Making notes is essential for me when I communicate with customers. Making notes is crucial for me when I speak with customers. Making notes is vital for me when I speak with customers. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

When I'm calling customers from Campaign&call lists and standing on page 3, checking customer's information and clicking the back button, I'm starting from the 1st page, and I want to stand on the 3rd page. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"It's good for sales but lacks within marketing."
2.5/5
What do you like best about Upsales Sales and Marketing Platform?

The sales hub is great, as well as the event hub. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

It lacks when it comes to design options for newsletters and forms. Review collected by and hosted on G2.com.

NM
Nils M.
Account manager
Mid-Market (51-1000 emp.)
"Very user friendly"
5/5
What do you like best about Upsales Sales and Marketing Platform?

Helps organize and plan. Good overview of contacts Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

Sorting when moving between and backwards from pages. you are logged out quickly Review collected by and hosted on G2.com.

Patrik L.
PL
Patrik L.
Sales & Customer care
Small-Business (50 or fewer emp.)
"Very user friendly program, and with great service from the staff."
5/5
What do you like best about Upsales Sales and Marketing Platform?

Very good connections with other programs such as e-mail, Google Drive and Microsoft Teams. To mention a few. Very fast and correct support with a single point of contact. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

I have not found anything wrong with the software or the support staff, the questions I have had during my 2 years using it have all been answered very fast and efficiently. Review collected by and hosted on G2.com.

Questions about Upsales Sales and Marketing Platform? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Nisha Y.
NY
Nisha Yadav
•
Last activity 6 months ago

How has Upsales helped you unify CRM, marketing, and sales work in one place?

Erik R.
ER
Erik Rindborg
•
Last activity almost 5 years ago

What is the best way to use Upsales and with that said regarding the offers and sales reports? Is it essy to create your own offers in the system?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

Average Discount

9%

Upsales Sales and Marketing Platform Comparisons
Upsales Sales and Marketing Platform Features
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Email Marketing
Campaign Management
Lead Management
Reporting
Dashboards
Forecasting