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Upsales Sales and Marketing Platform Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

User Insights

Average based on 182 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Upsales Sales and Marketing Platform Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Upsales Sales and Marketing Platform, and what problem is it built to solve?

Upsales Sales and Marketing Platform is a sales and marketing platform that brings CRM, marketing automation, and account-based marketing together. It is designed to help businesses streamline growth and customer interactions while addressing the disconnect between sales and marketing.

What languages does Upsales Sales and Marketing Platform support?

Upsales Sales and Marketing Platform supports 8 languages: Danish, Dutch, English, Finnish, German, and others.

What company sizes and industries is Upsales Sales and Marketing Platform the best fit for?

Upsales Sales and Marketing Platform is used most often by small-business teams, with mid-market teams also represented. The industries with the clearest presence include:
  • Small businesses: The most represented company-size segment.
  • Mid-market: Also a recurring company-size segment.
  • Marketing and advertising: A prominent industry among users.
  • Accounting and telecommunications: Both have a notable presence.
  • Staffing and recruiting: Another recurring industry.

How long does it take to implement Upsales Sales and Marketing Platform across a team?

Go-live is most commonly reported as taking less than a month, though implementation time can vary. The reported ranges include:
Time to go live Relative frequency
Less than 1 month Most common
Less than 1 day Also reported
1–3 months Also reported
More than 12 months Less common

What customer support options does Upsales Sales and Marketing Platform provide, and how do users find the overall support experience?

Support is available through options including a knowledge base, chat, and phone support. The experience is often described as responsive and helpful, with users appreciating knowledgeable, personal assistance; some also find that support can be busy or not proactive enough.

What is the experience like for teams switching to Upsales Sales and Marketing Platform from another tool?

Teams have moved to Upsales Sales and Marketing Platform from other CRM and marketing systems, including HubSpot, SuperOffice, Pipedrive, and Salesforce. The change is often driven by a need for clearer sales pipelines, easier day-to-day use, or closer alignment between sales and marketing. Users describe better visibility into leads and activities after switching, though getting workflows and imported data set up can take effort, and some teams encounter a learning curve.

What tools and platforms does Upsales Sales and Marketing Platform integrate with, and how do these integrations help users get more value from the product?

Upsales Sales and Marketing Platform offers 3 integrations. They span events, time tracking, and team communication:
  • Events: Eventbrite
  • Time tracking: Harvest
  • Team communication: Slack
In everyday use, connected tools can help keep related activities in the same workflow. Users also describe email and calendar connections as useful for keeping communications and scheduling in sync.

What features or capabilities could make Upsales Sales and Marketing Platform even more useful?

The most useful improvements would make workflows easier to tailor and reduce the manual effort involved in follow-up. Recurring requests include:
  • More flexible reporting and customization: Make it easier to build tailored reports, dashboards, and sales-process views.
  • More capable task and follow-up tools: Add options such as recurring tasks, bulk follow-ups, and more interactive task handoffs.
  • Richer marketing tools: Expand newsletter, form, and event-marketing design options and capabilities.
  • A fuller mobile experience: Bring more desktop functionality to mobile devices.

Upsales Sales and Marketing Platform Reviews (182)

Reviews

Upsales Sales and Marketing Platform Reviews (182)

4.5
182 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Andrea R.
AR
Andrea R.
Customer Success Manager
Small-Business (50 or fewer emp.)
"An important cog in my daily work"
5/5
What do you like best about Upsales Sales and Marketing Platform?

I think Upsales is incredibly user-friendly and helps me in my daily work as a salesperson. Upsales helps me do an even better job, like a wonderful colleague :) They are also easy to contact and provide fast and personal service. World-class! Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

I think all the important things are there, so I have nothing to add here. Review collected by and hosted on G2.com.

Asif A.
AA
Asif A.
Accont manager på hiita.se
Small-Business (50 or fewer emp.)
"Seller"
4.5/5
What do you like best about Upsales Sales and Marketing Platform?

Very easy to use upsales which allows me to prospect more easily and sell more Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

It took time at the beginning to learn how to use the program. Review collected by and hosted on G2.com.

Nils N.
NN
Nils N.
Strategic Account Manager
Small-Business (50 or fewer emp.)
"Experienced key account manager, been managing big accounts for both services and products."
5/5
What do you like best about Upsales Sales and Marketing Platform?

So easily understood. Really smart functions saving our sales a lot of time while also generating leads and business. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

Tracker for leads interaction in email campaigns could be better - seems to fault. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Simple CRM system"
4.5/5
What do you like best about Upsales Sales and Marketing Platform?

Have been using Upsales more actively in the recent period and it provides a good overview of ongoing and upcoming deals. Experience good support from our contact person and others within the Customer Experience team. Assess Upsales as a simple CRM system with the functionality I require. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

Simpler overview of what extended, more advanced, functionality is desirable. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great CRM system for sales"
4/5
What do you like best about Upsales Sales and Marketing Platform?

To arrange your clients and keep track of your deals. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

I've been working with upsales for a total of 10 years at two different companies and sometimes it's a bit slow. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
Originally submitted 9/16/2022
"My UpSales experience"
5/5
What do you like best about Upsales Sales and Marketing Platform?

It is a great platform for adding new contacts and prospects, as well as keeping track of current affairs and opportunities Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

Collecting information is a rather slow process, it would be helpful if the speed was better Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Mid-Market (51-1000 emp.)
"Nice! It does the job"
4/5
What do you like best about Upsales Sales and Marketing Platform?

It suits the way we work very well, though we are using it kind of in the wrong way. My favorite part is the overview of activities on a specific company card as well as the "blixt-mode" for when you need to dial a lot. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

The only particular thing I dislike is that the software lags quite a bit. A few times per day it freezes and can't load for a minute or two. It's not that long, but it can really mess up your focus when you're in the middle of something. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Upsales is a intelligent tool for your business when you want full control"
5/5
What do you like best about Upsales Sales and Marketing Platform?

Upsales Sales and Marketing platform is an intelligent tool for customer information management, leads gathering and with smooth sales overview and layout for your business making it an excellent asset for the sales team to talk the same language. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

I think the system could be faster to sort out the customers who have not had any new activities in a year. Maybe have a pop-up notice or some way to make me aware of which customers have no action taken in a year or so? Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
Originally submitted 1/10/2023
"overall a good product"
4/5
What do you like best about Upsales Sales and Marketing Platform?

To have control over my clients and customers. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

It's an extensive program, and when you don't use all of it, it can be a bit overwhelming. Review collected by and hosted on G2.com.

Rickard O.
RO
Rickard O.
Auktoriserad revisor, Certifierad Affärsrådgivare, Partner
Enterprise (> 1000 emp.)
"Very user-friendly. I´ve been testing Upsales during a couple of months and I can recommend Upsales"
4.5/5
What do you like best about Upsales Sales and Marketing Platform?

Easy to work with the platform, easy to find company information Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

Nothing, I think the platform is really good Review collected by and hosted on G2.com.

Questions about Upsales Sales and Marketing Platform? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Nisha Y.
NY
Nisha Yadav
•
Last activity 6 months ago

How has Upsales helped you unify CRM, marketing, and sales work in one place?

Erik R.
ER
Erik Rindborg
•
Last activity almost 5 years ago

What is the best way to use Upsales and with that said regarding the offers and sales reports? Is it essy to create your own offers in the system?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

Average Discount

9%

Upsales Sales and Marketing Platform Comparisons
Upsales Sales and Marketing Platform Features
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Email Marketing
Campaign Management
Lead Management
Reporting
Dashboards
Forecasting