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Upsales Sales and Marketing Platform Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

User Insights

Average based on 182 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Upsales Sales and Marketing Platform Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Upsales Sales and Marketing Platform, and what problem is it built to solve?

Upsales Sales and Marketing Platform is a sales and marketing platform that brings CRM, marketing automation, and account-based marketing together. It is designed to help businesses streamline growth and customer interactions while addressing the disconnect between sales and marketing.

What languages does Upsales Sales and Marketing Platform support?

Upsales Sales and Marketing Platform supports 8 languages: Danish, Dutch, English, Finnish, German, and others.

What company sizes and industries is Upsales Sales and Marketing Platform the best fit for?

Upsales Sales and Marketing Platform is used most often by small-business teams, with mid-market teams also represented. The industries with the clearest presence include:
  • Small businesses: The most represented company-size segment.
  • Mid-market: Also a recurring company-size segment.
  • Marketing and advertising: A prominent industry among users.
  • Accounting and telecommunications: Both have a notable presence.
  • Staffing and recruiting: Another recurring industry.

How long does it take to implement Upsales Sales and Marketing Platform across a team?

Go-live is most commonly reported as taking less than a month, though implementation time can vary. The reported ranges include:
Time to go live Relative frequency
Less than 1 month Most common
Less than 1 day Also reported
1–3 months Also reported
More than 12 months Less common

What customer support options does Upsales Sales and Marketing Platform provide, and how do users find the overall support experience?

Support is available through options including a knowledge base, chat, and phone support. The experience is often described as responsive and helpful, with users appreciating knowledgeable, personal assistance; some also find that support can be busy or not proactive enough.

What is the experience like for teams switching to Upsales Sales and Marketing Platform from another tool?

Teams have moved to Upsales Sales and Marketing Platform from other CRM and marketing systems, including HubSpot, SuperOffice, Pipedrive, and Salesforce. The change is often driven by a need for clearer sales pipelines, easier day-to-day use, or closer alignment between sales and marketing. Users describe better visibility into leads and activities after switching, though getting workflows and imported data set up can take effort, and some teams encounter a learning curve.

What tools and platforms does Upsales Sales and Marketing Platform integrate with, and how do these integrations help users get more value from the product?

Upsales Sales and Marketing Platform offers 3 integrations. They span events, time tracking, and team communication:
  • Events: Eventbrite
  • Time tracking: Harvest
  • Team communication: Slack
In everyday use, connected tools can help keep related activities in the same workflow. Users also describe email and calendar connections as useful for keeping communications and scheduling in sync.

What features or capabilities could make Upsales Sales and Marketing Platform even more useful?

The most useful improvements would make workflows easier to tailor and reduce the manual effort involved in follow-up. Recurring requests include:
  • More flexible reporting and customization: Make it easier to build tailored reports, dashboards, and sales-process views.
  • More capable task and follow-up tools: Add options such as recurring tasks, bulk follow-ups, and more interactive task handoffs.
  • Richer marketing tools: Expand newsletter, form, and event-marketing design options and capabilities.
  • A fuller mobile experience: Bring more desktop functionality to mobile devices.

Upsales Sales and Marketing Platform Reviews (182)

Reviews

Upsales Sales and Marketing Platform Reviews (182)

4.5
182 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Sigurd L.
SL
Sigurd L.
Account Manager
Small-Business (50 or fewer emp.)
"Upsales works as expected"
5/5
What do you like best about Upsales Sales and Marketing Platform?

Easy to find whatever you need with clever menus and searches. You can always adjust your perimeters on how you search easily and functional. The platform is easy to use and perform on and connects well with other devices. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

The only thing I can think of is when making searches in bisnode you can't refresh the page without erasing all search values - but this can be countered by saving your presets. Also you should be able to type in which page you want to search for. not just the three first and three last. Review collected by and hosted on G2.com.

HJ
Håkan J.
Mid-Market (51-1000 emp.)
"Simple and comprehensive"
4/5
What do you like best about Upsales Sales and Marketing Platform?

One quickly gets an overview of the current situation. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

What I can miss is a slightly nicer interface Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Very customer friendly, easy to use"
4.5/5
What do you like best about Upsales Sales and Marketing Platform?

Customer-friendly, a lot of useful functions, easy to follow up things and make own todos, leads to colleagues Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

Sometimes a bit messy when the same thing is in different places, especially when there are several companies in the same group Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Easy to use and valuable data!"
5/5
What do you like best about Upsales Sales and Marketing Platform?

It's easy too use. Scalable. And the customer support is excellent! Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

There's a lot of possibilities so it could take some time to get the settings you like in place. Know what you want and need! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"A complete solution to grow into"
4/5
What do you like best about Upsales Sales and Marketing Platform?

That it contains everything we as a startup need. We do not need several solutions to keep track of subscriptions, marketing etc Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

I do think that Upsales could benefit from a more startup oriented business model when it comes to modules like the Marketing Automation module Review collected by and hosted on G2.com.

TF
Thom F.
Sales/Superuser
Small-Business (50 or fewer emp.)
"Superuser/sales"
5/5
What do you like best about Upsales Sales and Marketing Platform?

I love how Upsales keeps track and helps me organize my costumers so I never miss a thing. Upsales also helps me sell more with the wonderful prospecting tool. Compared to other programs I've used in the past Upsales actually push me towards selling. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

At the moment, there's nothing I Dislike about Upsales, of course there are small tweaks I would like to implement but the team at Upsales is very helpful and sees to our needs. Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"I'm simply always pleased with how it works"
5/5
What do you like best about Upsales Sales and Marketing Platform?

the easy access and how easy it is to use Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

I really don't have a bad opinion. Maybe it is a bit slow at times Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"User-friendly"
5/5
What do you like best about Upsales Sales and Marketing Platform?

It is easy to use and provides a good overview of what you have on your sales board. Good fonts and easy to teach new users. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

I think that everything is easy to use. Review collected by and hosted on G2.com.

PH
Peter H.
Account Manager
Mid-Market (51-1000 emp.)
"Very likely due to finding it so far the best, time saving and most effective Sales Platform I used!"
5/5
What do you like best about Upsales Sales and Marketing Platform?

Its giving me clarity and perfect overview of my Follow-Ups, Leads & Sales etc. Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

Its not working optimal on androids or ios like on computers! Review collected by and hosted on G2.com.

FE
Frida E.
Small-Business (50 or fewer emp.)
"project lead and creative sales manager"
5/5
What do you like best about Upsales Sales and Marketing Platform?

Easy to understand, easy access, a great way to manage sales Review collected by and hosted on G2.com.

What do you dislike about Upsales Sales and Marketing Platform?

Im not using it as a marketing plattform, don't find this version very helpful Review collected by and hosted on G2.com.

Questions about Upsales Sales and Marketing Platform? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Nisha Y.
NY
Nisha Yadav
•
Last activity 6 months ago

How has Upsales helped you unify CRM, marketing, and sales work in one place?

Erik R.
ER
Erik Rindborg
•
Last activity almost 5 years ago

What is the best way to use Upsales and with that said regarding the offers and sales reports? Is it essy to create your own offers in the system?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

Average Discount

9%

Upsales Sales and Marketing Platform Comparisons
Upsales Sales and Marketing Platform Features
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Email Marketing
Campaign Management
Lead Management
Reporting
Dashboards
Forecasting