It makes it easy to automate the business and has allowed us to scale quickly. Review collected by and hosted on G2.com.
The pre authorisation feature can sometimes worry guests if it looks like money is leaving their account multiple times. Review collected by and hosted on G2.com.
Integration to calendar for bookings, cleanings and booking sites! Customer Service team is A+ Review collected by and hosted on G2.com.
So far I'm extremely satisfied! I have no complaints. Review collected by and hosted on G2.com.
Very easy to use and love that it breaks down pricing when bookings come from OTA's Review collected by and hosted on G2.com.
Revenue reports are not very clear or concise. Have to be adapted before sending to Landlords. Do not like the 48 hour cancellation if not confirmed as there are no notifications to warn you of this We have been caught out quite a few times. Review collected by and hosted on G2.com.
Simplicity in the system and easy to learn and use Review collected by and hosted on G2.com.
Not enough customization and no app and hard to use on phone Review collected by and hosted on G2.com.
We've used Uplisting for the past 2 years and during that time we've grown from 100+ properties to 300+ properties, Uplisting's software has allowed us to scale and automate our business through their complete management software and their integrations with Zapier, Pricelabs, Wishbox and more. Review collected by and hosted on G2.com.
It's hard to find things to truly dislike as the team behind the scenes are always there to help and truly take on user feedback when building new features which is something quite rare in the industry. Review collected by and hosted on G2.com.
Pricing, Functionality, Reliability.
There are a LOT of PMS solutions out there, each with their own unique advantages. For us, we knew we were going to grow our business a lot over the coming years and choosing the right PMS upfront is really, really important because it's challenging to change that later (you become embedded with them!), so for us, making sure the pricing structure and functionality was right for growth was paramount.
Unlike many other PMS solutions, Uplisting does NOT take a percentage of revenue, they only take a flat, tiered rate which LOWERS when you add more properties. So for us, the difference looks like this...
at 25 homes, avg revenue of $60k/home...
- Uplisting = $5,400/year
- Competitor (@ 2% revenue) = $30,000/year
HUGE, huge difference. But pricing isn't the full equation, it's also about functionality. Uplisting is always releasing new features and continuing to get better and better. If you ever don't know how to do something, their support team is top notch.
Lastly, it always works. When you're working with rules-based systems, in order to have peace of mind you have to KNOW it's going to be reliable and work when you tell it to work. I am very happy to report we have had ZERO instances of the platform not doing what it would say it would do.
Real Top-Notch PMS. No question. Review collected by and hosted on G2.com.
Early integration is a bit clunky, like it is with many PMS solutions, but once you understand the nuances it's becomes like second nature. My recommendation would be to...
a) ASK QUESTIONS - make sure when you're setting everything up you're asking the right questions to understand how and why the system works the way it does.
b) BE PATIENT - any PMS is going to be a bit challenging to set up. Hang in there! It gets better :) Review collected by and hosted on G2.com.
Pricing provided by Uplisting.
