What problems is Unit4 FP&A solving and how is that benefiting you?
We were drowning in a totally disconnected budgeting process, and this software finally gave us a way out. Before we brought it in, our performance was taking a massive hit because we spent days just chasing down data and fixing broken formulas.
The biggest win has been the integrations. It finally connects directly with our ERP, meaning we aren't manually exporting and importing data anymore, which used to drive me crazy. That alone has made our rolling forecasts much faster.
That said, the onboarding process was a beast. It took way longer than promised, and we had to lean heavily on their support team, who were helpful but sometimes slow to get back to us on complex custom issues. A lot of that struggle comes down to the UI/UX. The user interface feels really clunky and dated, so teaching our non-finance team members how to navigate it during onboarding was a massive headache.
As far as pricing and ROI go, it is definitely an expensive tool, and the upfront implementation costs felt steep. But now that we are past the brutal setup phase, the return on investment is showing up in time saved. We’ve cut our monthly reporting cycle down significantly, so the investment is paying off, even if the software still feels a bit rough around the edges to use every day. Review collected by and hosted on G2.com.