--- title: uhChat Reviews meta_title: 'uhChat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how uhChat works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2026-01-20' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # uhChat Reviews **Vendor:** uhChat **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About uhChat uhChat enables businesses to create a free chat box embedded into web pages. ## uhChat Reviews ### 1. Great experience. ilove it **Rating:** 5.0/5.0 stars **Reviewed by:** JOSSY F. | AGENT, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 19, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about uhChat?** everthing,easy to manage and good equipment **What do you dislike about uhChat?** nothing i feel that is actually very usefull. **What problems is uhChat solving and how is that benefiting you?** I helps me by to having to stay on the phone with the conpany for hours. I chat with an agent, agent solves my issue and as simple as that! ### 2. ONLINE CHAT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 18, 2019 **What do you like best about uhChat?** I like very much the new experience that I have every day to meet and interact with many people from different countries around the world. In addition EL Uhchat allows to share, that is to say to send or to receive images, videos, web links and in some cases even documents. It is definitely a very valuable tool. **What do you dislike about uhChat?** There are several things that I don't like for example: In the chat there are possibilities of fraud. Some people seek to know others in order to obtain personal information that they can then use for illicit purposes. False identification, if you meet a person through chat, there is always the risk that the other person may lie about their name, age, sex, physical characteristics and even about their true intentions. By connecting with another person through chat, you can open up the opportunity to be spied on, install spyware, or remotely log in for financial information and access to bank accounts or credit cards. Conversations made in a chat can be stored, conversation that could be used against us. Files shared in the chat may contain viruses. **Recommendations to others considering uhChat:** A great recommendation would be that there be an antivirus within the platform that tracks all files and malicious documents that can detect them and in turn block it so that there are no problems with viruses. **What problems is uhChat solving and how is that benefiting you?** I am solving the most effective way to run my company not by being in it but by video calls I can make to my workers to see them all and specify if they are doing the work that my company requires. And the benefits that this tool brings me is that I can do it from home I don't have to be in the company supervising my workers. ## uhChat Discussions - [What is uhChat used for?](https://www.g2.com/discussions/what-is-uhchat-used-for) - [View uhChat pricing details and edition comparison](https://www.g2.com/products/uhchat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-26+07%3A03%3A16+-0500&secure%5Bsession_id%5D=7bb7a9df-329d-48a4-9afb-913a7b31a1d2&secure%5Btoken%5D=4dc56e663600594403324785fde39b900180428b5222ed72cb325dd99334bd59&format=llm_user) ## uhChat Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing - Real-Time Notifications - Real-time Consumer-facing Chat ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing ## Top uhChat Alternatives - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - 4.4/5.0 (3,689 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,628 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)