Typedesk Reviews & Product Details

The ability to "can" entire paragraphs or even full pages of text is game-changing. I love being able to type a few characters and sit back and have exactly what I say over and over again type out on the screen all its own. Review collected by and hosted on G2.com.

This is tough. Sure, I'd like to see a larger Edit button, but it's such a tiny thing. I'm still learning all the functions it offers. It is so simple to use but robust with more if you need more. Just today I learned you can drag "templates" into folders and learned about bookmarks. I have a feeling I'm leaving a lot on the table. I can't think of anything I really dislike at all. Review collected by and hosted on G2.com.

Typedesk saves me so much time in my daily tasks! It allows me to save a variety of useful shortcuts, and it automatically pastes in the shortcut with two or three keystrokes. I love it when I am designing because I can save a bunch of colour codes by name. Plus, I can share the shortcuts with my team, so they can do the same! And you can even use it with AI to quickly analyze and rewrite selected text without leaving the page. Review collected by and hosted on G2.com.

Sometimes it can lag just slightly when adding a longer input, but I don't know if that is Typedesk's fault or my own system. Review collected by and hosted on G2.com.

I like that it saves me time and helps me create canned responses — it encourages a systems-focused mindset, so I’m more likely to write reusable content my team can deploy with just a few keystrokes.

It's super easy to set up. I know there's hardly any learning curve, really.

We use it in my business on a daily basis. There are so many situations you can use it for, whether it's email addresses for my entire team or web addresses that I have to share frequently.

And obviously, the best thing is since they set up the whole OpenAI integration, now you can have AI-created responses inline right wherever you're typing.

I'm a huge fan. Review collected by and hosted on G2.com.

I wish there was an API that allowed me to automate shortcut creation. Review collected by and hosted on G2.com.

It makes it soooo quick and easy to copy and paste the same text over and over again with minor changes (e.g. the date). Review collected by and hosted on G2.com.

There’s no way to use the keyboard shortcuts on iPad or phone. Review collected by and hosted on G2.com.

I use typedesk for writing pre-canned responses like customer support or emails, which has shortened my time. I like using quick commands such as the forward slash combined with the type of my choice, which makes it very fast to use. I think the interface is also simple and fairly intuitive to set up, so anyone can really do it. I find it valuable because it's easy to use without a lot of friction; I don't have to open a bunch of applications or set up a bunch of commands. I can simply create one shortcut for a paragraph response for each typical point I need to address, which significantly cuts down my time. Review collected by and hosted on G2.com.

Sometimes the copy paste function can behave strange, meaning it'll type twice or not paste, which I'm not sure if it's something to do with the actual software or the text boxes that I'm trying to input into. Review collected by and hosted on G2.com.

easy setup, i like the template system, predefined replies/texts/emails.

dynamic data is also great . Review collected by and hosted on G2.com.

i dont see downsides of using typedesk, its optional, but very powerful when you know how to use it. Review collected by and hosted on G2.com.

Easy to work and reliable. Use it for textexpansions like greetings and standard sentences and also as ai prompt library. I recommend it. Review collected by and hosted on G2.com.

Can't use it on my android but not sure if I really need it by the way. Review collected by and hosted on G2.com.

It saves me a lot of time. Instead of manually copy and pasting repetitive emails and then customizing each with names, etc., Typedesk makes it super easy for me to just either use shortcuts or double click on the template and use the various fill-in options with ease. These dynamic fill-ins are amazing. You won't know you need it until you've tried it!

The interface is also very intuitive and easy to use.

I work in customer support so Typedesk is a must-have! It's also affordable. Review collected by and hosted on G2.com.

Unfortunately, it sometimes crashes for no reason. It's no big deal because I just restart and it doesn't really cause any issues. Review collected by and hosted on G2.com.

It works great for sending canned messages; I'm able to set variables to enter the recipient's name and other details. Also, I can set text for the morning or afternoon accordingly. Webhooks is great!... when a canned message is sent, you can have a register added to certain tool or send an email, etc... with the variables in the text. Review collected by and hosted on G2.com.

I wish there was a mobile app. It's in their roadmap, though. Review collected by and hosted on G2.com.

For anyone using identical or somewhat similar messages/responses/communication on a regular basis (emails, slack, chat support, etc) - this is a GREAT tool. It allows you to craft the response you want, include dynamic fields so it leaves room for different situations, and saves you time typing, saves on typos, and also keeps your messaging/responses consistent across the board. Great to help align messaging across teams as well. Super easy to implement. Review collected by and hosted on G2.com.

Can't think of anything negative to say! Review collected by and hosted on G2.com.