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TXTImpact Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of TXTImpact, appreciating its intuitive design and seamless setup for SMS campaigns. (5 mentions)
Users value the proactive customer support from TXTImpact, enhancing their experience during SMS marketing campaigns. (4 mentions)
Users praise the automation features of TXTImpact, enhancing efficiency and simplifying bulk SMS campaign management. (3 mentions)
Users value the easy integration options of TXTImpact, enhancing their marketing efficiency with popular tools. (3 mentions)
Users value the intuitive and user-friendly design of TXTImpact, making SMS campaigns easy and efficient. (3 mentions)
Users appreciate the product but feel that more integration options are necessary to enhance their workflow experience. (2 mentions)
Users find that the dashboard issues hinder usability, particularly regarding aesthetics and slow registration processes. (1 mentions)
Users feel that reporting issues limit deeper insights and integration with CRM tools in TXTImpact. (1 mentions)

Top Pros or Advantages of TXTImpact

1. Ease of Use
Users value the ease of use of TXTImpact, appreciating its intuitive design and seamless setup for SMS campaigns.
See 5 mentions

See Related User Reviews

Verified User
T

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best and affordable SMS Marketing Tool"

What do you like about TXTImpact?

A very intuitive dashboard, clean and simple UI, and a lot of reliable SMS messaging services, like text to email, mass texting, email to text, etc. A

Ashwini D.
AD

Ashwini D.

Small-Business (50 or fewer emp.)

5.0/5

"Best Mass texting Tool with a Lot of other Features"

What do you like about TXTImpact?

Simple and very user-friendly design with plenty of innovative features. The whole setup was seamless, from uploading the contacts to launching bulk s

2. Customer Support
Users value the proactive customer support from TXTImpact, enhancing their experience during SMS marketing campaigns.
See 4 mentions

See Related User Reviews

Verified User
T

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best and affordable SMS Marketing Tool"

What do you like about TXTImpact?

A very intuitive dashboard, clean and simple UI, and a lot of reliable SMS messaging services, like text to email, mass texting, email to text, etc. A

Ashwini D.
AD

Ashwini D.

Small-Business (50 or fewer emp.)

5.0/5

"Best Mass texting Tool with a Lot of other Features"

What do you like about TXTImpact?

Simple and very user-friendly design with plenty of innovative features. The whole setup was seamless, from uploading the contacts to launching bulk s

3. Automation
Users praise the automation features of TXTImpact, enhancing efficiency and simplifying bulk SMS campaign management.
See 3 mentions

See Related User Reviews

Jerry H.
JH

Jerry H.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use, Seamless, and Efficient"

What do you like about TXTImpact?

Simple to use, very user-friendly dashboard, and is full of features. We found it very easy to import contacts and launch bulk SMS campaigns. Its auto

PK

Pawan K.

Small-Business (50 or fewer emp.)

4.5/5

"New but Reliable and Affordable"

What do you like about TXTImpact?

Easy to use, Fast and reliable Delivery, Automation, Affordable pricing and Good Customer support.

4. Easy Integration
Users value the easy integration options of TXTImpact, enhancing their marketing efficiency with popular tools.
See 3 mentions

See Related User Reviews

Verified User
T

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best and affordable SMS Marketing Tool"

What do you like about TXTImpact?

A very intuitive dashboard, clean and simple UI, and a lot of reliable SMS messaging services, like text to email, mass texting, email to text, etc. A

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Affordable SMS marketing tool"

What do you like about TXTImpact?

Simple, Clean UI and Easy to use, offers a lot of integration options with third-party tools, and also you can use all the premium innovative features

5. User-Friendly
Users value the intuitive and user-friendly design of TXTImpact, making SMS campaigns easy and efficient.
See 3 mentions

See Related User Reviews

Ashwini D.
AD

Ashwini D.

Small-Business (50 or fewer emp.)

5.0/5

"Best Mass texting Tool with a Lot of other Features"

What do you like about TXTImpact?

Simple and very user-friendly design with plenty of innovative features. The whole setup was seamless, from uploading the contacts to launching bulk s

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Affordable SMS marketing tool"

What do you like about TXTImpact?

Simple, Clean UI and Easy to use, offers a lot of integration options with third-party tools, and also you can use all the premium innovative features

Top Cons or Disadvantages of TXTImpact

1. Integration Issues
Users appreciate the product but feel that more integration options are necessary to enhance their workflow experience.
See 2 mentions

See Related User Reviews

Verified User
T

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best and affordable SMS Marketing Tool"

What do you dislike about TXTImpact?

While it ensures seamless integration, I'd prefer even more integration options and software that are already in my existing workflow.

Ashwini D.
AD

Ashwini D.

Small-Business (50 or fewer emp.)

5.0/5

"Best Mass texting Tool with a Lot of other Features"

What do you dislike about TXTImpact?

Although I had a positive experience. But they need to have more integration options available.

2. Dashboard Issues
Users find that the dashboard issues hinder usability, particularly regarding aesthetics and slow registration processes.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Good Customer Support and Plenty of Features"

What do you dislike about TXTImpact?

Need to Update the Dashboard look, and the number registration takes time.

3. Reporting Issues
Users feel that reporting issues limit deeper insights and integration with CRM tools in TXTImpact.
See 1 mentions

See Related User Reviews

PK

Pawan K.

Small-Business (50 or fewer emp.)

4.5/5

"New but Reliable and Affordable"

What do you dislike about TXTImpact?

Analytics and reporting could provide more deeper insights. Need more CRM tool integration support.

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TXTImpact Reviews (11)

Reviews

TXTImpact Reviews (11)

4.8
11 reviews
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Verified User in Telecommunications
TT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Best and affordable SMS Marketing Tool"
5/5
What do you like best about TXTImpact?

A very intuitive dashboard, clean and simple UI, and a lot of reliable SMS messaging services, like text to email, mass texting, email to text, etc. Another best thing is that it offers easy integration options, including Salesforce, Mailchimp, and Zendesk. Whenever we faced any issue, TXTImpact offered prompt technical support, which was very helpful. Overall, it's the best tool for marketers, especially when you want to run SMS marketing campaigns with ease. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

While it ensures seamless integration, I'd prefer even more integration options and software that are already in my existing workflow. Review collected by and hosted on G2.com.

Ashwini D.
AD
Ashwini D.
Digital Marketing Executive
Small-Business (50 or fewer emp.)
"Best Mass texting Tool with a Lot of other Features"
5/5
What do you like best about TXTImpact?

Simple and very user-friendly design with plenty of innovative features. The whole setup was seamless, from uploading the contacts to launching bulk sms campaigns; the whole experience was seamless, error-free, and streamlined. The best part was their proactive customer service; they guided us wherever we got stuck. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Although I had a positive experience. But they need to have more integration options available. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Affordable SMS marketing tool"
5/5
What do you like best about TXTImpact?

Simple, Clean UI and Easy to use, offers a lot of integration options with third-party tools, and also you can use all the premium innovative features in any plan you choose. Plus, they also provide proactive human-dedicated support throughout the year. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Nothing as such to dislike about, everything works fine and seamless for me. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 12/6/2024
"Good Customer Support and Plenty of Features"
4.5/5
What do you like best about TXTImpact?

Easy to use, Full of features, Proactive Customer Support, and Easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Need to Update the Dashboard look, and the number registration takes time. Review collected by and hosted on G2.com.

Jerry H.
JH
Jerry H.
Marketing Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy to use, Seamless, and Efficient"
5/5
What do you like best about TXTImpact?

Simple to use, very user-friendly dashboard, and is full of features. We found it very easy to import contacts and launch bulk SMS campaigns. Its automated sms campaign feature saved a lot of our time. Plus it offers high deliverability, is compliant, and does the job well. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Generally, a positive experience. But the dashboard design or look can be refreshed or updated. Review collected by and hosted on G2.com.

PK
Pawan K.
Admin
Small-Business (50 or fewer emp.)
"New but Reliable and Affordable"
4.5/5
What do you like best about TXTImpact?

Easy to use, Fast and reliable Delivery, Automation, Affordable pricing and Good Customer support. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Analytics and reporting could provide more deeper insights. Need more CRM tool integration support. Review collected by and hosted on G2.com.

snehil p.
SP
snehil p.
CEO, Co Founder
Small-Business (50 or fewer emp.)
"A Reliable SMS Marketing Solution for Businesses"
5/5
What do you like best about TXTImpact?

Mass texting with conditional logic has been our best use in the business. The team also helped us understand how to use it effectively. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

API setup and compliance with regulatory body work takes time Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
Originally submitted 6/29/2021
"Easy to use !"
3.5/5
What do you like best about TXTImpact?

I love the layout and easy functionality of the program. Makes getting the job done much easier. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Customer service can be hard to reach sometimes Review collected by and hosted on G2.com.

Ashley D.
D
Ashley D.
Receptonist
Small-Business (50 or fewer emp.)
Originally submitted 7/28/2021
"Best customer support ever"
5/5
What do you like best about TXTImpact?

the absolute best part of this software is their customer support . I don't know my way around computers much but I love this software Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Nothing so far. Haven't had any issues. The software seems to work great for me. Review collected by and hosted on G2.com.

GW
Gary W.
Manager
Construction
Small-Business (50 or fewer emp.)
"Easy to use!"
5/5
What do you like best about TXTImpact?

Easy to add a group of people at once or a single person. Easy to make specific groups for notifications. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

I can say that I've come across any cons for what I use the tool for. So far, so good. Maybe better UX design, but that would be it. Review collected by and hosted on G2.com.
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