--- title: TXTImpact Reviews meta\_title: 'TXTImpact Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how TXTImpact works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 11 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### TXTImpact Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** of TXTImpact remarkable, enjoying its intuitive interface and seamless integration options. [(5 mentions)](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=1983710&qs=pros-and-cons#reviews) Users value the **prompt and proactive customer support** of TXTImpact, enhancing their overall marketing experience significantly. [(4 mentions)](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=1983708&qs=pros-and-cons#reviews) Users appreciate the **automation** features of TXTImpact, which significantly streamline their SMS campaign processes. [(3 mentions)](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=1983711&qs=pros-and-cons#reviews) Users appreciate the **easy integration options** of TXTImpact, seamlessly connecting with tools like Salesforce and Mailchimp. [(3 mentions)](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=2007226&qs=pros-and-cons#reviews) Users value the **user-friendly design** of TXTImpact, enjoying seamless setups and excellent customer support throughout. [(3 mentions)](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=2078241&qs=pros-and-cons#reviews) Users appreciate the seamless integration but desire **more integration options** to align better with their workflows. [(2 mentions)](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=2254965&qs=pros-and-cons#reviews) Users find the **dashboard issues** frustrating, particularly regarding its outdated look and slow registration process. [(1 mentions)](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=2007225&qs=pros-and-cons#reviews) Users find the **analytics and reporting limitations** frustrating, craving deeper insights and better CRM integration. [(1 mentions)](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=1983705&qs=pros-and-cons#reviews) ### Top Pros or Advantages of TXTImpact ##### 1. Ease of Use Users find the **ease of use** of TXTImpact remarkable, enjoying its intuitive interface and seamless integration options. [ See 5 mentions ](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=1983710&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best and affordable SMS Marketing Tool" What do you like about TXTImpact? A very intuitive dashboard, clean and simple UI, and a lot of reliable SMS messaging services, like text to email, mass texting, email to text, etc. A ![Ashwini D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashwini D.") AD Ashwini D. Small-Business (50 or fewer emp.) 5.0/5 "Best Mass texting Tool with a Lot of other Features" What do you like about TXTImpact? Simple and very user-friendly design with plenty of innovative features. The whole setup was seamless, from uploading the contacts to launching bulk s ##### 2. Customer Support Users value the **prompt and proactive customer support** of TXTImpact, enhancing their overall marketing experience significantly. [ See 4 mentions ](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=1983708&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best and affordable SMS Marketing Tool" What do you like about TXTImpact? A very intuitive dashboard, clean and simple UI, and a lot of reliable SMS messaging services, like text to email, mass texting, email to text, etc. A ![Ashwini D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashwini D.") AD Ashwini D. Small-Business (50 or fewer emp.) 5.0/5 "Best Mass texting Tool with a Lot of other Features" What do you like about TXTImpact? Simple and very user-friendly design with plenty of innovative features. The whole setup was seamless, from uploading the contacts to launching bulk s ##### 3. Automation Users appreciate the **automation** features of TXTImpact, which significantly streamline their SMS campaign processes. [ See 3 mentions ](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=1983711&qs=pros-and-cons#reviews) See Related User Reviews ![Jerry H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry H.") JH Jerry H. Small-Business (50 or fewer emp.) 5.0/5 "Easy to use, Seamless, and Efficient" What do you like about TXTImpact? Simple to use, very user-friendly dashboard, and is full of features. We found it very easy to import contacts and launch bulk SMS campaigns. Its aut PK Pawan K. Small-Business (50 or fewer emp.) 4.5/5 "New but Relible and Affordable" What do you like about TXTImpact? Easy to use, Fast and reliable Delivery, Automation, Affordable pricing and Good Customer support. ##### 4. Easy Integration Users appreciate the **easy integration options** of TXTImpact, seamlessly connecting with tools like Salesforce and Mailchimp. [ See 3 mentions ](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=2007226&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best and affordable SMS Marketing Tool" What do you like about TXTImpact? A very intuitive dashboard, clean and simple UI, and a lot of reliable SMS messaging services, like text to email, mass texting, email to text, etc. A ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Affordable SMS marketing tool" What do you like about TXTImpact? Simple, Clean UI and Easy to use, offers a lot of integration options with third-party tools, and also you can use all the premium innovative features ##### 5. User-Friendly Users value the **user-friendly design** of TXTImpact, enjoying seamless setups and excellent customer support throughout. [ See 3 mentions ](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=2078241&qs=pros-and-cons#reviews) See Related User Reviews ![Ashwini D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashwini D.") AD Ashwini D. Small-Business (50 or fewer emp.) 5.0/5 "Best Mass texting Tool with a Lot of other Features" What do you like about TXTImpact? Simple and very user-friendly design with plenty of innovative features. The whole setup was seamless, from uploading the contacts to launching bulk s ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Affordable SMS marketing tool" What do you like about TXTImpact? Simple, Clean UI and Easy to use, offers a lot of integration options with third-party tools, and also you can use all the premium innovative features ### Top Cons or Disadvantages of TXTImpact ##### 1. Integration Issues Users appreciate the seamless integration but desire **more integration options** to align better with their workflows. [ See 2 mentions ](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=2254965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best and affordable SMS Marketing Tool" What do you dislike about TXTImpact? While it ensures seamless integration, I'd prefer even more integration options and software that are already in my existing workflow. ![Ashwini D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashwini D.") AD Ashwini D. Small-Business (50 or fewer emp.) 5.0/5 "Best Mass texting Tool with a Lot of other Features" What do you dislike about TXTImpact? Although I had a positive experience. But they need to have more integration options available. ##### 2. Dashboard Issues Users find the **dashboard issues** frustrating, particularly regarding its outdated look and slow registration process. [ See 1 mentions ](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=2007225&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Good Customer Support and Plenty of Features" What do you dislike about TXTImpact? Need to Update the Dashboard look, and the number registration takes time. ##### 3. Reporting Issues Users find the **analytics and reporting limitations** frustrating, craving deeper insights and better CRM integration. [ See 1 mentions ](https://www.g2.com/products/txtimpact/reviews?filters%5Bsentiment_snippet%5D=1983705&qs=pros-and-cons#reviews) See Related User Reviews PK Pawan K. Small-Business (50 or fewer emp.) 4.5/5 "New but Relible and Affordable" What do you dislike about TXTImpact? Analytics and reporting could provide more deeper insights. Need more CRM tool integration support. ## Top-Rated Alternatives [ ![Brevo Marketing Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6e2ff100220158bc579d1ee68289d603/brevo-marketing-platform.svg "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Braze](https://images.g2crowd.com/uploads/product/hd_favicon/048489136cfe3c3bae96cb6be5abaa04/braze.svg "Braze") Braze 4.5/5(1,688) ](https://www.g2.com/products/braze/reviews) [ ![Klaviyo](https://images.g2crowd.com/uploads/product/hd_favicon/b6df098261e7029181e27856a1b3934b/klaviyo.svg "Klaviyo") Klaviyo 4.6/5(1,360) ](https://www.g2.com/products/klaviyo/reviews) [ View All Alternatives ](https://www.g2.com/products/txtimpact/competitors/alternatives) ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") TT Verified User in Telecommunications Small-Business (50 or fewer emp.) 10/17/2025 "Best and affordable SMS Marketing Tool" 5/5 What do you like best about TXTImpact? A very intuitive dashboard, clean and simple UI, and a lot of reliable SMS messaging services, like text to email, mass texting, email to text, etc. Another best thing is that it offers easy integration options, including Salesforce, Mailchimp, and Zendesk. Whenever we faced any issue, TXTImpact offered prompt technical support, which was very helpful. Overall, it's the best tool for marketers, especially when you want to run SMS marketing campaigns with ease. Review collected by and hosted on G2.com. What do you dislike about TXTImpact? While it ensures seamless integration, I'd prefer even more integration options and software that are already in my existing workflow. Review collected by and hosted on G2.com. What problems is TXTImpact solving and how is that benefiting you? TXTImpact bridges the gap between businesses and consumers, allowing brands to reach customers with their SMS and MMS marketing campaigns, driving sales, engagement, and conversions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Ashwini D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashwini D.") AD Ashwini D. Digital Marketing Executive Small-Business (50 or fewer emp.) 8/7/2025 "Best Mass texting Tool with a Lot of other Features" 5/5 What do you like best about TXTImpact? Simple and very user-friendly design with plenty of innovative features. The whole setup was seamless, from uploading the contacts to launching bulk sms campaigns; the whole experience was seamless, error-free, and streamlined. The best part was their proactive customer service; they guided us wherever we got stuck. Review collected by and hosted on G2.com. What do you dislike about TXTImpact? Although I had a positive experience. But they need to have more integration options available. Review collected by and hosted on G2.com. What problems is TXTImpact solving and how is that benefiting you? Easy and Fast 10DLC registration process for Mass Texting Campaigns, and the whole implementation was easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/30/2025 "Affordable SMS marketing tool" 5/5 What do you like best about TXTImpact? Simple, Clean UI and Easy to use, offers a lot of integration options with third-party tools, and also you can use all the premium innovative features in any plan you choose. Plus, they also provide proactive human-dedicated support throughout the year. Review collected by and hosted on G2.com. What do you dislike about TXTImpact? Nothing as such to dislike about, everything works fine and seamless for me. Review collected by and hosted on G2.com. What problems is TXTImpact solving and how is that benefiting you? I was looking for a robust, reliable, and easy to use sms marketing tool. Although there are plenty of options available, I needed the one that can do the job in one go without so many settings and configurations. This is where TXTImpact comes to the rescue. The whole sms marketing setup was straightforward and seamless. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 12/6/2024 "Good Customer Support and Plenty of Features" 4.5/5 What do you like best about TXTImpact? Easy to use, Full of features, Proactive Customer Support, and Easy to integrate. Review collected by and hosted on G2.com. What do you dislike about TXTImpact? Need to Update the Dashboard look, and the number registration takes time. Review collected by and hosted on G2.com. What problems is TXTImpact solving and how is that benefiting you? Compliance and Phone number registration generally takes time and its quite complex process. But Txtimpact's 10DLC process is Fast and seamless. Review collected by and hosted on G2.com. Show More 7/29/2025 Current UserValidated ReviewerSource: Organic ![Jerry H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry H.") JH Jerry H. Marketing Manager Marketing and Advertising Small-Business (50 or fewer emp.) 4/25/2025 "Easy to use, Seamless, and Efficient" 5/5 What do you like best about TXTImpact? Simple to use, very user-friendly dashboard, and is full of features. We found it very easy to import contacts and launch bulk SMS campaigns. Its automated sms campaign feature saved a lot of our time. Plus it offers high deliverability, is compliant, and does the job well. Review collected by and hosted on G2.com. What do you dislike about TXTImpact? Generally, a positive experience. But the dashboard design or look can be refreshed or updated. Review collected by and hosted on G2.com. What problems is TXTImpact solving and how is that benefiting you? Revolutionizes SMS marketing by bringing some innovative features, easy integration options, and staying within budget. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PK Pawan K. Admin Small-Business (50 or fewer emp.) 12/23/2024 "New but Relible and Affordable" 4.5/5 What do you like best about TXTImpact? Easy to use, Fast and reliable Delivery, Automation, Affordable pricing and Good Customer support. Review collected by and hosted on G2.com. What do you dislike about TXTImpact? Analytics and reporting could provide more deeper insights. Need more CRM tool integration support. Review collected by and hosted on G2.com. What problems is TXTImpact solving and how is that benefiting you? I was looking for a an affordable Mass Texting tool which should be reliable and also offers a lot of features, TXTImpact turned out to be a great budget friendly tool. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![snehil p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "snehil p.") SP snehil p. CEO, Co Founder Small-Business (50 or fewer emp.) 12/17/2024 "A Reliable SMS Marketing Solution for Businesses" 5/5 What do you like best about TXTImpact? Mass texting with conditional logic has been our best use in the business. The team also helped us understand how to use it effectively. Review collected by and hosted on G2.com. What do you dislike about TXTImpact? API setup and compliance with regulatory body work takes time Review collected by and hosted on G2.com. What problems is TXTImpact solving and how is that benefiting you? We needed broadcasting and also wanted to make sure to get delivery report better. With TXTimpact, we got good delivery rates Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Small-Business (50 or fewer emp.) 6/29/2021 "Easy to use !" 3.5/5 What do you like best about TXTImpact? I love the layout and easy functionality of the program. Makes getting the job done much easier. Review collected by and hosted on G2.com. What do you dislike about TXTImpact? Customer service can be hard to reach sometimes Review collected by and hosted on G2.com. Recommendations to others considering TXTImpact: Be patient ! It takes time to get used to it but it pays off Review collected by and hosted on G2.com. What problems is TXTImpact solving and how is that benefiting you? Helps me reach customers and increase my sales Review collected by and hosted on G2.com. Show More 12/29/2021 Validated ReviewerIncentivizedSource: G2 invite ![Ashley D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley D.") D Ashley D. Receptonist Small-Business (50 or fewer emp.) 7/28/2021 "Best customer support ever" 5/5 What do you like best about TXTImpact? the absolute best part of this software is their customer support . I don't know my way around computers much but I love this software Review collected by and hosted on G2.com. What do you dislike about TXTImpact? Nothing so far. Haven't had any issues. The software seems to work great for me. Review collected by and hosted on G2.com. What problems is TXTImpact solving and how is that benefiting you? Easy to use. Easy to add contacts and segment them into different groups. Review collected by and hosted on G2.com. Show More 7/30/2021 Validated ReviewerIncentivizedSource: G2 invite GW Gary W. Manager Construction Small-Business (50 or fewer emp.) 8/9/2019 "Easy to use!" 5/5 What do you like best about TXTImpact? Easy to add a group of people at once or a single person. Easy to make specific groups for notifications. Review collected by and hosted on G2.com. What do you dislike about TXTImpact? I can say that I've come across any cons for what I use the tool for. So far, so good. Maybe better UX design, but that would be it. Review collected by and hosted on G2.com. Recommendations to others considering TXTImpact: I am not very software literate, and when I stumbled getting set up, they were right there to help with phone support. Review collected by and hosted on G2.com. What problems is TXTImpact solving and how is that benefiting you? I like this product for the ease of use. The fact that I can customize it quickly is a huge plus, so I'm not using something I don't need. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging) ##### Explore More [Is a paid BIM objects platform worth it for a small architecture firm?](https://www.g2.com/discussions/is-a-paid-bim-objects-platform-worth-it-for-a-small-architecture-firm)[best contact center quality assurance software](https://www.g2.com/discussions/what-s-the-best-contact-center-quality-assurance-software-that-you-ve-used-in-the-past)[What's the most reliable enterprise employee identity protection platform with dark web monitoring?](https://www.g2.com/discussions/what-s-the-most-reliable-enterprise-employee-identity-protection-platform-with-dark-web-monitoring) [Virtual Events Solutions](https://www.g2.com/discussions/best-virtual-events-solutions-for-hosting-online-events)[What are the top health care credentialing tools with proven customer success metrics and strong user adoption?](https://www.g2.com/discussions/what-are-the-top-health-care-credentialing-tools-with-proven-customer-success-metrics-and-strong-user-adoption)[Pros and Cons Details](https://www.g2.com/products/txtimpact/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)