--- title: TXTImpact Reviews meta_title: 'TXTImpact Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how TXTImpact works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 11 scale: '5' date_modified: '2026-11-11' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

TXTImpact Reviews & Product Details

Profile Status

This profile is currently managed by TXTImpact but has limited features.

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Pricing

Pricing provided by TXTImpact.

Basic

Starting at $29.00
Per Month

Start Up

$49.00
Per Month

User Insights

Average based on 11 real user reviews.

Typical contract price

$0k - $0k

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Per Month

TXTImpact Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What company sizes is TXTImpact designed for?

TXTImpact is designed for teams of all sizes, from small businesses to organizations with more than 10,000 employees.

Which industries is TXTImpact built to serve?

TXTImpact is built to serve a range of industries, including:
  • Automotive
  • Construction
  • Consumer Services
  • Entertainment
  • Government Administration
  • Health, Wellness and Fitness
  • Hospital & Health Care
  • Legal Services
  • Leisure, Travel & Tourism
  • Non-Profit Organization Management
  • Retail
  • Accounting
  • Food & Beverages
  • Information Technology and Services
  • Telecommunications
  • Publishing
  • Writing and Editing
  • E-Learning
  • Internet
  • Marketing and Advertising
  • Media Production
  • Computer Software

What support options are available, and is live/human support included?

TXTImpact provides support through phone, email/help desk, and chat, with additional self-service resources such as FAQs and a knowledge base.

What training resources are available to help teams get started?

TXTImpact offers live online training and documentation to help teams get started:
  • Live Online
  • Documentation

TXTImpact Reviews (11)

Reviews

TXTImpact Reviews (11)

4.8
11 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Telecommunications
TT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Best and affordable SMS Marketing Tool"
5/5
What do you like best about TXTImpact?

A very intuitive dashboard, clean and simple UI, and a lot of reliable SMS messaging services, like text to email, mass texting, email to text, etc. Another best thing is that it offers easy integration options, including Salesforce, Mailchimp, and Zendesk. Whenever we faced any issue, TXTImpact offered prompt technical support, which was very helpful. Overall, it's the best tool for marketers, especially when you want to run SMS marketing campaigns with ease. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

While it ensures seamless integration, I'd prefer even more integration options and software that are already in my existing workflow. Review collected by and hosted on G2.com.

Ashwini D.
AD
Ashwini D.
Digital Marketing Executive
Small-Business (50 or fewer emp.)
"Best Mass texting Tool with a Lot of other Features"
5/5
What do you like best about TXTImpact?

Simple and very user-friendly design with plenty of innovative features. The whole setup was seamless, from uploading the contacts to launching bulk sms campaigns; the whole experience was seamless, error-free, and streamlined. The best part was their proactive customer service; they guided us wherever we got stuck. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Although I had a positive experience. But they need to have more integration options available. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Affordable SMS marketing tool"
5/5
What do you like best about TXTImpact?

Simple, Clean UI and Easy to use, offers a lot of integration options with third-party tools, and also you can use all the premium innovative features in any plan you choose. Plus, they also provide proactive human-dedicated support throughout the year. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Nothing as such to dislike about, everything works fine and seamless for me. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 12/6/2024
"Good Customer Support and Plenty of Features"
4.5/5
What do you like best about TXTImpact?

Easy to use, Full of features, Proactive Customer Support, and Easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Need to Update the Dashboard look, and the number registration takes time. Review collected by and hosted on G2.com.

Jerry H.
JH
Jerry H.
Marketing Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy to use, Seamless, and Efficient"
5/5
What do you like best about TXTImpact?

Simple to use, very user-friendly dashboard, and is full of features. We found it very easy to import contacts and launch bulk SMS campaigns. Its automated sms campaign feature saved a lot of our time. Plus it offers high deliverability, is compliant, and does the job well. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Generally, a positive experience. But the dashboard design or look can be refreshed or updated. Review collected by and hosted on G2.com.

PK
Pawan K.
Admin
Small-Business (50 or fewer emp.)
"New but Reliable and Affordable"
4.5/5
What do you like best about TXTImpact?

Easy to use, Fast and reliable Delivery, Automation, Affordable pricing and Good Customer support. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Analytics and reporting could provide more deeper insights. Need more CRM tool integration support. Review collected by and hosted on G2.com.

snehil p.
SP
snehil p.
CEO, Co Founder
Small-Business (50 or fewer emp.)
"A Reliable SMS Marketing Solution for Businesses"
5/5
What do you like best about TXTImpact?

Mass texting with conditional logic has been our best use in the business. The team also helped us understand how to use it effectively. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

API setup and compliance with regulatory body work takes time Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
Originally submitted 6/29/2021
"Easy to use !"
3.5/5
What do you like best about TXTImpact?

I love the layout and easy functionality of the program. Makes getting the job done much easier. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Customer service can be hard to reach sometimes Review collected by and hosted on G2.com.

Ashley D.
D
Ashley D.
Receptonist
Small-Business (50 or fewer emp.)
Originally submitted 7/28/2021
"Best customer support ever"
5/5
What do you like best about TXTImpact?

the absolute best part of this software is their customer support . I don't know my way around computers much but I love this software Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Nothing so far. Haven't had any issues. The software seems to work great for me. Review collected by and hosted on G2.com.

GW
Gary W.
Manager
Construction
Small-Business (50 or fewer emp.)
"Easy to use!"
5/5
What do you like best about TXTImpact?

Easy to add a group of people at once or a single person. Easy to make specific groups for notifications. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

I can say that I've come across any cons for what I use the tool for. So far, so good. Maybe better UX design, but that would be it. Review collected by and hosted on G2.com.

Questions about TXTImpact? Ask real users or explore answers from the community

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GU
Guest User
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Last activity almost 2 years ago

What is Txtimpact used for?

0 Upvotes
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Pricing Options

Pricing provided by TXTImpact.

Basic

Starting at $29.00
Per Month

Start Up

$49.00
Per Month

Lite (Most popular)

$99.00
Per Month