--- title: Twilio SendGrid Email Marketing Campaigns Reviews meta\_title: 'Twilio SendGrid Email Marketing Campaigns Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 325 reviews by the users' company size, role or industry to find out how Twilio SendGrid Email Marketing Campaigns works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 325 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ## Top-Rated Alternatives [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ View All Alternatives ](https://www.g2.com/products/twilio-sendgrid-email-marketing-campaigns/competitors/alternatives) # Twilio SendGrid Email Marketing Campaigns Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Twilio SendGrid Email Marketing Campaigns but has limited features. Are you part of the Twilio SendGrid Email Marketing Campaigns team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Simplify the way that you drive customers engagement and achieve your business goals with SendGrid Marketing Campaigns! Enjoy powerful, yet straightforward segmentation, flexible and frustration-free campaign editing, and industry-leading deliverability—all powered by the leading email service provider trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. We help marketers like you send with confidence by providing: :: MORE EFFICIENT EMAIL BUILDING Our campaign building process is free from frustrating, rigid step-by-step wizards that slow you down. Choose-your-path editing options save you time, whether you prefer code, design or a mix of both. The result? More time to focus on what matters most to your marketing goals. :: EASY, HIGH-IMPACT SEGMENTATION & PERSONALIZATION Sending relevant, personalized email that drives results is easier than ever. Our intuitive, clean UI makes it clear who you’re targeting, and personalizing campaign subject lines and content is as easy as dreaming up the custom fields you want to import. :: INTUITIVE, IMPACTFUL EMAIL TESTING Make smart, data-driven decisions without getting lost in data overload. We bring the most important campaign stats front and center so you can quickly gauge performance and iterate When it’s time to dig deeper, take advantage of robust email activity data, inbox and geography insights and more. :: PROVEN DELIVERABILITY & SCALE Choosing Marketing Campaigns means choosing the proven scale, deliverability and expertise of SendGrid. Getting your messages to the inbox is at the core of everything we do; it’s why we’re trusted by today’s fastest growing brands. Upgrade to 24/7 support and expert services to bring your email program to new heights. * * * Seller [Twilio](https://www.g2.com/sellers/twilio) Discussions [Twilio SendGrid Email Marketing Campaigns Community](https://www.g2.com/products/twilio-sendgrid-email-marketing-campaigns/discuss) Languages Supported English Solution Type All-in-One Overview by Mike Pace Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftwilio-sendgrid-email-marketing-campaigns%2Freviews) ## User Insights Average based on 325 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Twilio SendGrid Email Marketing Campaigns Integrations (4) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon Pinpoint ](https://www.g2.com/products/aws-amazon-pinpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kimola ](https://www.g2.com/products/kimola/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More RS Ramesh S. IT Security Specialist - IAM Information Technology and Services Enterprise (\> 1000 emp.) 7/25/2025 "Helps Me Run My Email Campaigns Smoothly with Great Results" 5/5 What do you like best about Twilio SendGrid Email Marketing Campaigns? It's easy to use and helps me send emails that look great. I can track opens and clicks, which really helps improve my campaigns. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email Marketing Campaigns? Sometimes the interface feels a bit slow, and the setup can be confusing for first-time users. But once you get used to it, it works well. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you? It helps me reach my customers easily with bulk emails, without worrying about them going to spam. I can manage everything in one place-design, send, and track emails. It saves me time and improve my communication. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile MM Michael M. CEO Small-Business (50 or fewer emp.) 12/15/2025 "Exceptional Email Marketing Platform with Outstanding UX" 5/5 What do you like best about Twilio SendGrid Email Marketing Campaigns? Quality of service. It is a highly professional platform, which is very to use with an excellent UX, easy to customize and suits my exact needs for the email marketing. Very easy to implement to every website platform. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email Marketing Campaigns? Nothing really. Great marketing platform. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you? It solved Email delivery and email marketing problem. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Morgan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morgan K.") MK Morgan K. Growth Product Marketing Manager Mid-Market (51-1000 emp.) 6/5/2025 "Essential tool for email automation" 4.5/5 What do you like best about Twilio SendGrid Email Marketing Campaigns? I like how easy it is to create templates and connect them to the API Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email Marketing Campaigns? Can be difficult to find the correct tools. Some features are hidden which you have to look in the documentation for. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you? We needed a solution that could scale with hundreds of thousands of customers for our product. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Daniel C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel C.") DC Daniel C. Marketing Manager Small-Business (50 or fewer emp.) 12/5/2024 "Sendgrid is difficult to work with despite the relatively simple email creation interface." 2/5 What do you like best about Twilio SendGrid Email Marketing Campaigns? Creating emails is fairly easy, even though the email creator is a little dated. Sending emails is fairly straightforward once you get your lists in. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email Marketing Campaigns? There are strict limits on how many contacts you can have in the system, not based on how many are currently in there but on how many were in at the beginning of the month. So, even if I delete many records, I can't replace those with new records until next month. It's a convoluted system, made worse by how restrictive adding in and deleting lists is. You need to make a titled list first, which is separate from a list you are uploading. Then, you must upload a CSV and assign fields every time (the system doesn't remember to pair certain column names with certain fields). Deleting segments is more difficult, which is frustrating because segmentation can help you find non-responsive records to delete every month in order to save space. This email app now has a forced two-factor authentication feature where you MUST sign in using a mobile phone or with their mobile-phone-number-based mobile app. For a simple email marketing service. This is their way of forcing us to use their "Authy" app. We are a small business and use Sendgrid for sending business emails - we have no use for that. Overall, it is a clunky system that always takes a more roundabout way to do things, when a simple email marketing tool should be much simpler. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you? We use Sendgrid to send email blasts to customers and prospective customers. We have trouble reaching many recipients at once, and that is the problem that Sendgrid is solving. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nitin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitin K.") NK Nitin K. Associate Lead - Digital Marketing Small-Business (50 or fewer emp.) 10/3/2025 "Does what it say seamlessly" 3.5/5 What do you like best about Twilio SendGrid Email Marketing Campaigns? The automation workflow has granular level settings for every use case possible. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email Marketing Campaigns? Does not have realtime integration with major CRMs like Hubspot and Zoho CRM. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you? Twilio helped us send personalized email messages to a segment of audience list, this helped us in executing the Account Based Marketing and we got some decent deals created for our business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Pinja L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinja L.") PL Pinja L. Mid-Market (51-1000 emp.) 3/12/2024 "Do not take this email service - Disaster" 0/5 What do you like best about Twilio SendGrid Email Marketing Campaigns? Sendgrid is a terrible and works unprofessionally. Stay away. Use MailChimp or other service. They closed our account and no technical support whatsoever. Nothing. It's easy to set up and navigate, but they close your account without reason OR NOTIFICATION! And don't return money for their mistakes that affect campaigns. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email Marketing Campaigns? They closed our account without any notification saying there's no use in a while but I was there everyday and scheduled even a campaign the day before they closed our account!! So after sending out an email blast, they immediately close your account without reason!? There is NO customer support of any kind. So you'll lose your money. It's a scam. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you? Created more problems and didn't help to solve anything. They harmed our brand image by closing the account and not giving any of the account users a headsup/notification = all links on email blast that was sent were broken... Affected negatively company brand. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Carlos B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos B.") CB Carlos B. Co-Founder & CGO Enterprise (\> 1000 emp.) 3/7/2024 "A Disappointing Experience with SendGrid: Unreliable Product and Poor Customer Service" 0/5 What do you like best about Twilio SendGrid Email Marketing Campaigns? The editor was indeed seamless, and the onboarding process was smooth. But these positives were quickly overshadowed by the amount of issues I encountered during and after my email marketing campaign. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email Marketing Campaigns? I can't emphasize enough how unreliable and untrustworthy SendGrid's email marketing tool proved to be. My first campaign, sent to over 90,000 customers turned into a disaster. The email links were broken, links were non-functional, and it ended up breaking our company's reputation. The real frustration began when I saw that my account had been closed without any prior notice. The reason given was that I hadn't been using the service for a while, which was blatantly false. I was desperate for assistance, I reached out to customer service, only to be met with an agonizingly slow response time. It took an entire week for them to acknowledge my issue and inform me that the email campaign had failed due to some vague IP warming process. The lack of awareness regarding this crucial aspect is unacceptable, especially for a tool that claims to be a professional email marketing solution. To add, the customer service was shockingly unprofessional. A customer experiencing a catastrophic failure in a 90,000-email marketing campaign should be a top priority. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you? My experience with SendGrid has been a complete dissapointment. The product's unreliability and the unhelpful customer service have made it clear that this is not a service I can trust with my business's crucial communications. I will never be using SendGrid again and would strongly caution others against relying on this service for their email marketing needs. Review collected by and hosted on G2.com. Show More 3/11/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 1/21/2024 "For an email marketing tool, its restrictive. Should have more options w.r.t design, and layout." 4/5 What do you like best about Twilio SendGrid Email Marketing Campaigns? Ease of navgiation and operation. Our junior members could start using it efficiently in a couple of weeks which is a good sign. That leaves more time for the seniors to focus on pressing and important work. All in all, pretty good for the money spent. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email Marketing Campaigns? Felt restrictive when it came to design, layout, and quality. Data migration/list building was buggy at times. We found it good for email blasts but when it came to designing newsletters, we were kind of disappointed. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you? Helps in keeping our customers updated with new developments via newsletters. We use it for reaching out to prospects that have shown interest by signing up on our website. We reach out to them via monthly updates. This is crucial since we try new formats and content every time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anirban S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anirban S.") AS Anirban S. ex Senior Manager - Marketing Education Management Mid-Market (51-1000 emp.) 11/30/2023 "Very dependable tool for bulk email campaigns" 4.5/5 What do you like best about Twilio SendGrid Email Marketing Campaigns? We have been using Twilio SendGrid for sending targeted emails to niche segments as well as for bulk activation campaigns. The best part of Sendgrid is the Custom HTML building platform which allows building any free-form template from scratch as well as copying the HTML code from templates built on other platforms like MoEngage. Tracking global data and well as campaign-wise performance data is also very simple and readily available on the platform. For additional custom-reports, the customer support team readily replies when we raise a ticket. We have also integrated SendGrid with MoEngage, and the DLR reported pushed to MoEngage from SendGrid API allows us to view the delivery report data across platforms. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email Marketing Campaigns? The pricing is on the higher side compared to other platform and embedding links is a very high effort exercise because the SendGrid platform somehow lacks the no-code features. Also, building the domain-authority and email-reputation on SendGrid is a very difficult task and takes a very long time. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you? Twilio Sendgrid mainly helps us activate the cold leads for further stage-movement down the sales funnel. We also use Twilio SendGrid for our transactional and utility journey emails, automated via our CRM. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 6/3/2024 "Great system, but not as user-friendly from a editor view" 2.5/5 What do you like best about Twilio SendGrid Email Marketing Campaigns? It's got many features that can enhance your email to look good and also great for integration with the website. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email Marketing Campaigns? It's not as user-friendly for individuals using it mainly to design the email and sort out the layout. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you? Integrating with our website, sending emails to customers - we have many customers on our site, doing many different things. Using SendGrid automation has made it easier to send different types of emails to communicate with the candidates. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ## Questions about Twilio SendGrid Email Marketing Campaigns? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Twilio SendGrid Email Marketing Campaigns ](https://www.g2.com/products/twilio-sendgrid-email-marketing-campaigns/discussions/new) ![cassandra b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "cassandra b.") CB cassandra broderick • Last activity about 4 years ago ood softwear or email marketing plateform 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/ood-softwear-or-email-marketing-plateform) GU Guest User • Last activity about 1 year ago What is Twilio SendGrid Email Marketing Campaigns used for? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-twilio-sendgrid-email-marketing-campaigns-used-for) [ View all Discussions ](https://www.g2.com/products/twilio-sendgrid-email-marketing-campaigns/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 10% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/twilio-sendgrid-email-marketing-campaigns/pricing) ## How much does Twilio SendGrid Marketing Campaigns cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 19 purchases. Get Price Estimate Twilio SendGrid Email Marketing Campaigns Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-twilio-sendgrid-email-marketing-campaigns) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8e123398655ea08944802dc11fbc74e6/intuit-mailchimp-email-marketing.png "Product Avatar Image") Intuit Mailchimp Email... 4.3/5(12,984) [ Compare Now ](https://www.g2.com/compare/intuit-mailchimp-email-marketing-vs-twilio-sendgrid-email-marketing-campaigns) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee85f8ddd73b345c4febd9bec84767ea/brevo-marketing-platform.png "Product Avatar Image") Brevo Marketing Platform 4.5/5(2,621) [ Compare Now ](https://www.g2.com/compare/brevo-marketing-platform-vs-twilio-sendgrid-email-marketing-campaigns) ##### ##### Twilio SendGrid Email Marketing Campaigns Features Integration Data Import & Export Tools Integration APIs Email Marketing Email and Mobile Preview Manage Email Lists High-Volume Sending Reporting & Analytics A/B Testing Basic Reporting Tracking Processing Time Open Rate [ View More Features ](https://www.g2.com/products/twilio-sendgrid-email-marketing-campaigns/features) ##### Categories on G2 [Email Deliverability](https://www.g2.com/categories/email-deliverability)[Email Marketing](https://www.g2.com/categories/email-marketing)[Email Template Builder](https://www.g2.com/categories/email-template-builder) [Email Deliverability](https://www.g2.com/categories/email-deliverability)[Email Marketing](https://www.g2.com/categories/email-marketing)[Email Template Builder](https://www.g2.com/categories/email-template-builder)[Email Testing](https://www.g2.com/categories/email-testing) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What co-browsing tools work across all browsers without requiring a software download or plugin on the customer side?](https://www.g2.com/discussions/what-co-browsing-tools-work-across-all-browsers-without-requiring-a-software-download-or-plugin-on-the-customer-side)[PR Firms in London](https://www.g2.com/categories/pr-firms/locations/greater-london-england-gb)[Is Chetu worth it as an Oracle Siebel reseller for complex CRM implementations, or do larger firms like Wipro or Infosys deliver better enterprise-scale expertise?](https://www.g2.com/discussions/oracle-siebel-resellers-is-chetu-worth-it-as-an-oracle-siebel-reseller-for-complex-crm-implementations-or-do-larger-firms-li) [best e-commerce platforms](https://www.g2.com/discussions/what-are-the-best-e-commerce-platforms-in-2025)[What is the top-rated log monitoring platform for enterprise use?](https://www.g2.com/discussions/what-is-the-top-rated-log-monitoring-platform-for-enterprise-use)[Pros and Cons Details](https://www.g2.com/products/twilio-sendgrid-email-marketing-campaigns/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)