---
title: Twilio SendGrid Email Marketing Campaigns Reviews
meta_title: 'Twilio SendGrid Email Marketing Campaigns Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 325 reviews by the users' company size, role or industry
  to find out how Twilio SendGrid Email Marketing Campaigns works for a business like
  yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 325
  scale: '5'
date_modified: '2026-08-11'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Twilio SendGrid Email Marketing Campaigns Reviews
**Vendor:** Twilio  
**Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 325
## About Twilio SendGrid Email Marketing Campaigns
Simplify the way that you drive customers engagement and achieve your business goals with SendGrid Marketing Campaigns! Enjoy powerful, yet straightforward segmentation, flexible and frustration-free campaign editing, and industry-leading deliverability—all powered by the leading email service provider trusted by over [80,000 customers](https://sendgrid.com/customers/?extID=128039&amp;channel=sponsorship&amp;camp=review-sites&amp;pub=g2crowd&amp;place=profile&amp;creative=mc&amp;utm_medium=sponsorship&amp;utm_source=g2crowd) globally, including Airbnb, Spotify and Uber. We help marketers like you send with confidence by providing: :: MORE EFFICIENT EMAIL BUILDING Our campaign building process is free from frustrating, rigid step-by-step wizards that slow you down. Choose-your-path editing options save you time, whether you prefer code, design or a mix of both. The result? More time to focus on what matters most to your marketing goals. :: EASY, HIGH-IMPACT SEGMENTATION &amp; PERSONALIZATION Sending relevant, personalized email that drives results is easier than ever. Our intuitive, clean UI makes it clear who you’re targeting, and personalizing campaign subject lines and content is as easy as dreaming up the custom fields you want to import. :: INTUITIVE, IMPACTFUL EMAIL TESTING Make smart, data-driven decisions without getting lost in data overload. We bring the most important campaign stats front and center so you can quickly gauge performance and iterate When it’s time to dig deeper, take advantage of robust email activity data, inbox and geography insights and more. :: PROVEN DELIVERABILITY &amp; SCALE Choosing Marketing Campaigns means choosing the proven scale, deliverability and expertise of SendGrid. Getting your messages to the inbox is at the core of everything we do; it’s why we’re trusted by today’s fastest growing brands. Upgrade to 24/7 support and expert services to bring your email program to new heights.



## Twilio SendGrid Email Marketing Campaigns Pros & Cons
**What users like:**

- Users appreciate the **intuitive dashboard** of Twilio SendGrid, facilitating a simple and efficient email campaign creation process. (9 reviews)
- Users appreciate the **easy creation** of email campaigns with Twilio SendGrid, thanks to its intuitive dashboard and templates. (6 reviews)
- Users love the **intuitive dashboard** of Twilio SendGrid, making email campaign management simple and effective. (6 reviews)
- Users value the **intuitive and user-friendly interface** of Twilio SendGrid, simplifying campaign creation and management. (6 reviews)
- Users value the **intuitive dashboard** of Twilio SendGrid, finding it easy to use and effective for email campaigns. (4 reviews)
- Users appreciate the **user-friendly email creation** process of Twilio SendGrid, facilitating effective marketing campaigns. (4 reviews)
- User-Friendly Interface (4 reviews)
- User Interface (4 reviews)
- Users value the **easy-to-understand analytics** of Twilio SendGrid, enhancing their email marketing campaign performance tracking. (3 reviews)
- Users love the **easy API integration** of Twilio SendGrid, enabling seamless campaign and transactional email management. (3 reviews)

**What users dislike:**

- Users find Twilio SendGrid Email Marketing Campaigns lacking **critical features and flexibility** , leading to a complicated and frustrating experience. (4 reviews)
- Users find the **email functionality lacking** due to limited features, inconvenient dashboards, and mobile design issues. (3 reviews)
- Users find Twilio SendGrid Email Marketing Campaigns to be **expensive** , with costs escalating over time for small businesses. (3 reviews)
- Users find the **limited features** of Twilio SendGrid insufficient for advanced marketing needs and automation complexities. (3 reviews)
- Users find the **unclear information** and convoluted processes of Twilio SendGrid frustrating and detrimental to user experience. (3 reviews)
- Users find the **dashboard issues** frustrating, mentioning challenges with data format and retention affecting usability. (2 reviews)
- Users find it **difficult to navigate and utilize hidden features** , leading to a frustrating and convoluted experience. (2 reviews)
- Users express frustration over **unreliable email delivery and unresponsive customer service** that undermined their marketing campaigns. (2 reviews)
- Users find Twilio SendGrid&#39;s **email management convoluted and restrictive** , complicating tasks like adding and deleting contacts. (2 reviews)
- Inadequate Reporting (2 reviews)

## Twilio SendGrid Email Marketing Campaigns Reviews
  ### 1. Twilio SendGrid Email Marketing Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Priya P. | Head Of Marketing & Communications, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

We used Twilio Sendgrid to automate our marketing and sales campaigns. We liked the software and it was very easy to integrate and move our campaigns on this platform

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

We didn't find many design templates while creating the campaigns

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Creating and automating campaigns is very simple for the team and saves us a lot of time. Analytics helps us track the campaigns and any changes can be made easily

  ### 2. Horrible Experience from the signup phase

**Rating:** 0.0/5.0 stars

**Reviewed by:** Karen E.  P. | Financial Solutions Professional- Infinite Banking Facilitator - Team Leader, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

I could tell you since the horror started from signing up. I was losing my CRM ( Mighty Giant) and Dubb recommended this product. The treatment was horrendous! I wouldn't recommend this product to my worst enemy!

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Their treatment of new customers. We are guilty until proven innocent. I need to stop and take time to prove who I was, where I was, what I did, why I did it when I did it, and with whom. I needed to send proof of id and blood. before even being given permission to enter their platform. I'd been with Mighty Giant for 2 years and the list I was bringing over was an already subscribed list. I have never seen anything like it and hope to never see it again.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

I needed a new CRM to use with Dubb.com to continue the drip campaign I had been running for years.

  ### 3. This is an excellent tool for a developer who has complex requirements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Preethi B. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

It does very well with technical use cases. It does well with large amount of data and you can maintain many lists. I love their customer support as it's available all the time.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

It's not simple for a regular marketing guy to simply come on and automate his email campaigns. It is not a marketing solution but it's focus is only on email.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Create or use email templates for campaigns. Managing the contact lists and database. It's easy to add contacts via CSV or API integration, that saves a lot of time.

  ### 4. Great tool for starting your email journey (Free for first 1000 contacts)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Prithvi  K. | Marketing executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

The campaign is easy to set up. The fact that it has the first 1000 contacts free without any cost makes this tool a great one to use.

UI being pretty easy and in-depth analytics makes this tool a great one for use.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

The bounce rate was pretty high, which is not ideal for my first campaign. Maybe it was down to the other factors like attachments, quality of emails, spammy keywords or probably the domain score, but it didn't turn out to be a great experience.

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

While starting, this is a great tool to begin! Highly recommendable

There are many other tools in the industry (maybe even better), but at the end of the day, this works great

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Starting our journey of building an email subscriber base, automating a new subscriber email campaign is an excellent feature. They also have an academy that teaches you and guides you if you have gaps between the knowledge of the product and best practices.

Scheduling email campaigns weeks ahead helps in better planning.

  ### 5. Very easy to use, the HTML design tool is fantastic

**Rating:** 4.5/5.0 stars

**Reviewed by:** Charles W. | Director of Email Marketing Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

I love being able to click on the email design elements and the editor tool will take you to the exact snippet HTML code you are looking at.  It makes editing emails a lot easier versus opening up multiple browser tabs to preview the look of an email.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Segmenting your lists can be a bit lacking as would setting a maximum amount of emails sent or % of the list sent would be ideal during a warmup or rampup stage.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Wanted to launch an activation campaign to help raise awareness to our intended audience and create a lifecycle cammpaign.  The benefits of a well-run email communication campaign is vital to our business and has greatly increased our growth.

  ### 6. Quick and easy way to automate email

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeremy R. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

The setup was easy, and it integrated with our software quite well. Creating automated responses is a necessary function for us with new subscribers, etc., and SendGrid made that quick and easy.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

SendGrid isn't as pretty as some other email interfaces and doesn't fully allow for the level of customization that I'd like to see. However, what it does, it does well, so...

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Again, we have several email automations which were necessary for the smooth onboarding as well as for our cancellation process. SendGrid makes this easy and allows anyone from the team to go in and quickly create or edit emails when needed.

  ### 7. One of the better email marketing tools

**Rating:** 3.5/5.0 stars

**Reviewed by:** Adam C. | Director of Partnerships, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

It's easy to set up a single send or newsletter campaign to send out to your subscribers. Managing email marketing deploys can be challenging, but they take on a lot of the legwork in setup.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

The email analytics at the campaign level versus single send-outs isn't the most intuitive, and there are almost too many options to peruse before one can get to the analytics that are actually useful

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We're managing our email marketing campaigns for single send-out and newsletter updates for all of our subscribers. We've been able to easily set up email campaigns for our users to keep them informed on what we're doing.

  ### 8. A decent Email Marketing tool! Does the job!

**Rating:** 3.0/5.0 stars

**Reviewed by:** Akshay M. | Head of Customer Acquisition, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

The fact that it is not as expensive as other tools in the market. This platform allows you to add in quite a few sub-users (team mates) for running their own email campaigns.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

It is a little tedious. There are certain features that you need to search for before finding them. I am not a big fan of their User interface and also the user experience. It is a let down

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

The problem that we are sorting is the email outreach to all of our prospects. From a Marketing and a sales perspective. Once the process has been defined it's smooth sailing mostly. We were having a lot of problems with emails landing in promotions, its been good till now.

  ### 9. Send Your Emails, in a Simple Way

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cristina T. | Marketing Automation Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Setting up emails was pretty simple using their HTML customization and getting a great visual of the email campaign metrics for all of our clients was a relatively simpler process.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

While the HTML editor is a nice touch it is a little dated as well as the templates that Twilio offers off the bat. They would do well in focusing on a no-code email builder or updating the ability to code out an email template.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

One of the main reasons we use this software is that it offers fantastic metrics that we then customize the visual when presenting them to our clients. Our clients being non-profits, hang heavily on their community. This software helped them send out campaigns of emails that are free (up to 1000 contacts).

  ### 10. Promoting our product and services through Twilio SendGrid Email Marketing Campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gopichand R. | Senior Infosec Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

If  you want to promote your product and services to the customer with email channel then you can think about Twilio SendGrid Marketing Campaigns. It will take care of all your email campaigns, send your daily email with dynamic content, create and send your email campaigns with multiple workflows. It is one of the decent and revenue generator email marketing solution for creating powerful segments, creating email templates, managing customers data, and sending all real-time email campaigns.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

I do not have any dislike for Twilio SendGrid Marketing Campaigns.

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

Recommended email marketing solution.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Twilio SendGrid Marketing Campaigns license is purchased for managing all our email campaigns, sending bulk emails with customized offers, managing customer profiles, creating powerful segments for targeting, create multiple email templates so that every campaigns will use it like header and footers are common for all email campaigns. Its gives you the daily dashboard for report which takes care of mail open, link click and check the campaign effectiveness. We can also do a A/B testing for different subject line.

  ### 11. Stable, Dependable & Value for Money tool for bulk email campaigns

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rohit R. | Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Good delivery rate and very reliable in terms of uptime. 
Easy to setup, use & send marketing or newsletter campaigns.
Designed to send large volume of emails.
Cost is low compared to other tools like Mailchimp.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Contact upload is buggy. Several times I have to upload the csv lists twice to upload the contacts to the system successfully.
Reporting sucks. It is a manual effort to extract some basic reports of campaign performance.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We use Sendgrid to send our marketing campaigns & newsletters to our subscribers.
We are able to successfully send campaigns without disruptions.

  ### 12. Sendgrid Email Marketing

**Rating:** 3.0/5.0 stars

**Reviewed by:** Med Amine M. | Marketing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

High level of delivery quality: emails are not going into spam
High delivery speed: For a 20K mailing list, we can deliver the campaign under 1 hour of sending time

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

We have to buy the service even when we have purchased another subscription as 100K pro API. We need a combined offer!

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We can generate easy HTML emails and send them to customers or prospects. We can also manage unsubscription, which is excellent!

  ### 13. Complex UI

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

It's dependable and has been working well for mass campaigns

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Reporting isn't granular enough and not enough data is available at a quick glance.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We use it for all our mass campaigns

  ### 14. Twolio

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Easy mass email sending.
Has a good reputation with most companies that are involved with this kinda software. Has a solid analytics for the tracking success of most campaigns.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

It's pretty rudimentary as far as the template goes. Reminds me of most HTML editors. Certain features are only included in the pro plan. Opting to pay in is beneficial but most businesses want to save money aswell.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Helps us program the sims in the NineBot 2.2 IOTs . Along with sending mass email of information about the scooter.and messaging to each for the common fixes and issues

  ### 15. Best for scheduling email using different domains

**Rating:** 4.0/5.0 stars

**Reviewed by:** Madhukesh G. | Marketing Operations Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

We are utilizing multiple domains to send sales emails, and it's pretty easy in Sendgrid to manage the reputation of your domain. Rest quite similar to other Email marketing tools.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Email Automation is not up to mark. No way to remove contacts from drip once it's entered their, some set of goal setting should be there. Contact segmentation is not yet available.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We are utilizing for sending bulk marketing emails of our newsletter or any event invite. Also our product team is using it email API and sending product email through it.

  ### 16. Perfect software for bulk mailing to clients

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harjeet K. | S, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

It's perfectly designed, bug free and easy drag and drop editor to design newsletter makes it perfect choice to sent mass mails

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Nothing to dislike. Sendgrid is improving with every update

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

Opt for sendfrid if you need quality emails to be sent to your audience and customers.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Quick and easy way to send instant newsletter. We benefited with its ease of usage. It's quick editor and email templates are simple awesome.

  ### 17. Smart Email Marketing Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samuel [SAM] J. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Sendgrid is a new-age email marketing platform. Sendgrid has solutions suitable for startups, corporates, freelance marketers, e-commerce companies, and software developers. Sendgrid provides top-notch solutions to its users. It has a two-factor authentication during the login, which is unique to email marketing platforms. The moto of Sendgrid is to allow its users to build meaningful connections with smart email marketing. The 3 pillars of Sendgrid are time savings, scalability and delivery expertise. Sendgrid's free version allows you to send 100 emails per day.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Contact Management in Sendgrid creates confusion.

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

Email Marketing holds an important role in the success of a business. Sendgrid is a good tool. It allows you to build meaningful connections with your customers. Sendgrid's dashboard is filled with useful features. Its designing tool, reporting capability, etc are top-notch. We recommend this tool to all digital marketers.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Sendgrid is an easy-to-use email marketing platform. We are using Sendgrid to send out newsletters and transactional emails. Sendgrid's designing tool follows simple drag and drop format.

  ### 18. Great app but can do better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

The design editor is super beginner friendly. Even if one isn't that equipped with HTML, you can get around to creating your drip campaigns easily

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

The workflows or the automation doesn't have a lot of freedom to work around with

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

I set up drip campaigns for the startup I work with. I can draft a crafty email in probably 5 mins with the variety of templates they have

  ### 19. So impressed by Twilio!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kemi S. | Insurance Broker - Business, Health, Life & Accident, & Auto/Renters, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

I love the amazing workflows for my business-to-customer communications.  I also love being able to send SMS to my clients.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

The platform is a little complex for a new user, and to me a high learning curve, especially with someone new to API, coding, etc.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Lead generation and better interaction between my real estate brokerage and clients.

  ### 20. Easy to understand template creation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

I enjoy how easy it is to create templates for email creation

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

I dislike that the single send statistics seem to be limited .

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

Define the type of statistics you want to record so you can get the most out of your singles end campaigns

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We are able to build our reputation for sending emails to communicate with our customers .

  ### 21. Good email marketing tool (not great though)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Denis M. | Marketing Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2020

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Sendgrid email marketing tool is a good all-round tool that helps you achieve your marketing goals whether it is prospecting for new customers or retaining your existing ones. I also like that they have online support available to help me with my queries.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

There're a couple of things that I really don't like about Sendgrid. Number one - is their email builder which is counter-intuitive and lacks a lot of important features. Number two - lack of pop-up builder for web sites which means we have to use separate tools to build pop-ups and then integrate with SendGrid using their API.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Whether you want to build marketing automations or create transactional emails to communicate any promos, product updates or company news to your existing or new customers Sendgrid helps you do that.

  ### 22. Best Marketing Tool For SaaS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramashankar K. | Head Of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

SendGrid is a total email service provider with lots of features, including sending emails. SendGrid offers a wide range of features, and it is very customizable at the same time, giving an option to choose from. They have some great tools and API's for developers, which makes it easy to integrate the code and develop stuff according to our needs rather than doing it all manually. Sendgrid is reasonably priced and does exactly what it promises to do. The overall experience with Send Grid is great in technicalities and features however seeks improvement in response time by customer services. If you are an application developer who wants to send emails to your customers this is the service you should be using because it is well equipped in features and it won't cost you a lot. Send Grid has well fitted plans for every need of a developer however, their customer support is not that great as the response time is long and their communication skills are limited.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

SendGrid is one of the leading global transactional email delivery companies. Their user interface is sometimes confusing, and their email builder lacks many features. They score low on their customer services and don't have a good business intelligence unit to help them make a change in the coming time. If you are one of those people who send tons of emails every day, then Sendgid is the right app for you. The tool is easy to use and allows sending emails from 5 to 500 people. Not only that it also offers an extended set of features such as customizable templates and skip links.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

SendGrid has never failed our expectations in delivering emails. We are using them for all our internal operations. From sending a verification email on our products to a database insert/update request. As we use them as a platform, we can change many things very quickly and effectively. SendGrid's Web API is RESTful so that you can interact with our system using either an HTTP GET request or a POST call. You can also interact using an SDK set for the language of your choice. The library available for Ruby makes sending emails as simple as printing to stdout (yes, that is correct.) Cast an email to SendGrid, and it will be sent out immediately. If you have ever used their email service, then you know it is fast.

  ### 23. Keep Audience Up-To-Date With Twilio

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Efficient and quick SMS delivery, easy navigation, thorough and precise documentation for troubleshooting or just getting started

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

While the customer service is timely with turnaround, it does incur and extra cost. The admin dashboard can be a lot to digest which may require more advanced skills for some.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Our company uses the Twilio API keeps us in touch with our customers in real-time via our live chat platform. Especially in an age where text is a more viable option over phone call, the bulk of our traffic has rated our system higher in NPS points since implementing Twilio. Having a strong Twilio community also helps with some of the smaller speed bumps as it is easier to find answers for questions before having to reach out to support.

  ### 24. Twilio sendgrid email Mktg campaigns

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Sending the emails and be able to test emails

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Not able to segment the audience and filter

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Just sending emails

  ### 25. Required Internet Marketing go for twilio

**Rating:** 4.0/5.0 stars

**Reviewed by:** rishabh j. | Application Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 11, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Twilio's APIs, SMTP Relay, and Webhooks with its delivery optimization tool ease the process of sending emails at bulk addresses. It will not mark sent mail as Spam. Its dynamic template editor for customized Emails makes it more user-friendly.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

For user who wants to try the software and is using freeware it only provides 100 emails for free which is significantly less for an Enterprise in its initial stage.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

After purchasing its Essentials package, I can solve my Business needs to some extent. It provides sharing emails in bulk for around 1 Lakh per month. Its guaranteed response time on ticket and chat support is helping us to some dimensions.

  ### 26. great for sending mass emails to email list

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

easy to navigate and start using right away with little ramp-up

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

sometimes hard to edit / user interface can be better more streamlined

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

sending mass email to b2c audience, weekly newsletter

  ### 27. Very easy to use for email marketing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

The layout makes everything simple and easy to find when creating email marketing campaigns. When I first opened it up I wasn't overwhelmed or confused.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Installing the software took quite a long time because it was complex, but fortunately I got it done without having to contact support.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

This software has helped with the organization of email campaigns and allowed me to efficiently determine who will get the emails and who will not.

  ### 28. Not so intuitive and hard to find things

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

It was pretty easy to get going if you've done email marketing before.
The price point is good.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Mainly the bugs such as:
- Preview not being the same
- Features jumping around
- You make changes sometimes that don't stick

Also there was some poor UI and labelling. For example, I always ended up as the return email address going to the wrong person, despite vigorously checking the settings beforehand. I also clicked on the left hand menu to find my campaigns (are they under marketing or campaigns?)

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Sending out newsletters and other ad-hoc marketing emails on a small scale.

  ### 29. Best tool for Bulk Email Marketing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aarti V. | Deputy Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Marketing compaign is so easy with this tool. Customer support is also good.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

It is bit tricky to use sometime like configuration.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Marketing compaign internally in our organization and outside organization is done by this tool only.

  ### 30. Workflow is easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

The workflow of the tool is quite easy to use and familiar.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Too much discrepancy while using the tool

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

It helps me to view/manage campaigns

  ### 31. Buggy software that you can't trust to be accurate and smooth

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Emails get sent. The visual email editor works okay. If you're willing to put up with bugs and janky workarounds, you can get your emails out, even with a decent level of sophistication. Their support team responds fairly quickly. The price is okay.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Sometimes it's straight-up bugs, like the a/b testing report that mis-labeled testing variants or race conditions that were, without permission, changing subject lines of emails I set up. I was happy to see that they now show at what time they anticipate a segment will update, except that the segment I set up today said it wouldn't refresh for 2 hours, and still more than two hours later the segment isn't ready to go. They're also just missing features: there's no good way to exclude recipients, so I end up doing a lot of work in Python on my local machine and then upload. Segmentation limits doing more than one And on engagement metrics, and it doesn't even include newly added email address to those engagement critieria. Also, they include few useful deliverability metrics -- spam reports are misleading because they don't include gmail (which should be a reminder), and there are no integrated inbox deliverability monitoring tools -- the delivered statistic is not useful for getting a read on what percentage of emails are actually going to inbox, only what percentage of emails aren't bouncing back.

For simple use cases, SendGrid Marketing Campaigns work out of the box. There is a lot of functionality. But for more complex use cases, the tool has bugs, limitations and subtle innaccuracies that you only figure out through experience. 

I really can't stand writing a negative review. I appreciate that large-scale email sending is a hard problem and that SendGrid has solved a large majority of this problem. But there have been enough issues over a long enough amount of time that I feel it's my responsibility to report my experiences.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Sending large-ish volume of email. The emails got sent.

  ### 32. A reliable ESP

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ankit K. | Sr. Manager Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

The delivery rate is good. YOu can rely on sendgrid for the delivery of the emails that you send.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

On some of the email clients, if you are using the sendgrid marketing automation for tracking delivery, the tracking URLs used by sendgrid are exposed and visible on the emails.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We needed an ESP to  business critical emails and sendgrid has proven to be reliable to send such emails without the issues of it being marked as spam.

  ### 33. Verified Campaigns through SendGrid

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gertie Z. | Customer Care Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

SendGrid allows emails to send automatically and is an excellent option for customer support. You receive notifications of sent emails. The feature to send multiple emails saves time and is efficient.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

The authentication process is long and confusing. If this process were more user-friendly, that would be helpful.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Our company relies on email automation for substantially essential emails for our clients. SendGrid gets the job done securely and on time.

  ### 34. Less intuitive than some email platforms

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

There are a lot of helpful customization features if you have a developer on your team.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

It glitches pretty often and the formatting gets out of whack, particularly with bullet points.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Needed a lower cost tool to send emails to customers. It meets that need.

  ### 35. Creatively Design and Build Email Campaigns that Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Crystal S. | Digital Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Ability to design in code and make the email match my brand

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Reports could use more scalability and functionality

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We can customize our email campaigns with code and design elements and segment our audiences with ease

  ### 36. Reliable and Consistent

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan L. | Graphic Artist and Product Photographer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

The features and updates they are consistently providing are beyond worth the value and cost.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

The customer support can be a little slow and inconsistent at times.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We are able to send our marketing emails reliably and the stats provided make it clear as to which ones are effective and popular with our users. The benefits are obvious when we can see how the emails are directly translating into sales.

  ### 37. Doesn't Replace Email Marketing Best Practices

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

SendGrid allowed us to spread our email volume over multiple IPs. Their customer support was also very responsive and focused on keeping users happy.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

It's not a very intuitive tool. You have to have a background in email marketing and how email sends work in order to best leverage this tool.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We had a high send volume and wanted to prevent our IP from getting blacklisted as much as possible.

  ### 38. Widely used app for email marketing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Easy to use - UI and UX are user friendly

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Could be more enhance compared to other providers in the market

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Send bulk marketing emails and run campaigns

  ### 39. Great Tool for bulk emails and Campaigns!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isha S. | Business Automation and Transformation Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2020

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

It's free and easy to setup with great speed.
Easy to integrate with your own systems.
Stats page is great with all the required information.
Support team is very proactive and help you will all the issues on the timely manner.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

The shared IP pool must have had numerous spam accounts. It's not letting us to get from the shared pool so easily.
Support Documentation about templates are not sufficient to use the product.
Website plugins are not working properly.
The setup and configuration took us long time and it was time consuming.
Private IP option is expensive.

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

Best customer service with proactive support.
Easy to use API without learning the new systems.
All type of integration available with this system.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Email reliability. Our Service platform  now has  high open rates due to not caught in spam filters.
Marketing e-mails.
Sending bulk e-mail from our applications. 
Allowing end user to send e-mails from our applications.

  ### 40. Great for transactional emails, email automation features are very basic

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

SendGrid is excellent for transactional emails.  We have been using them for close to a decade with no issues.  

In our opinion, SendGrid is cost-effective and fast.  Also, support is responsive and proactive w/ follow-ups.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

SendGrid's email automation features are not fully featured.  It only contains some basic automation logic for setting up sequences. Not as fully featured as other email automation services.

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

We would recommend upgrading to a dedicated IP for improved email deliverability.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We use it for three purposes: (1) conventional transactional emails (e.g., registration confirmation, lead gen download confirmation, (2) digital product delivery, (3) a homegrown email newsletter system. The API is straightforward to use and has high deliverability. We do have a dedicated IP for sending, which helps with deliverability.

  ### 41. Easy tool to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2022

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Basic UI, performance and tracking under one platform.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Reporting can be more robust and helpful analyses would be ideal.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Customer engagement.

  ### 42. Customer Service is Not Great

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Sendgrid was not working for us on the lowest level plan, Which was sufficient numbers wise and within our nonprofit budget. We had to upgrade to a much more expensive plan in order to get a private IP address and avoid all of our emails getting blocked from all of our clients. The experience of reaching out to customer service was really rough, someone will respond to me once and then never again. Months went by before I actually got a solution.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Customer Service is super patchy. Seems like the organization. Grew too quickly and isn't supporting their staff adequately.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We needed an email relay service to allow us to send bulk survey invitations.

  ### 43. It works and is user friendly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Anna B. | Marketing Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

I like the drag and drop email builder. It is also easy to build and view your contact lists.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

I wish I could use drag and drop and coding simultaneously. I also find navigating the settings to be a little bit complicated sometimes.

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

I would probably pay for the upgrade for automation depending on your goals.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We didn't have a mass emailing solution and this was the best option we could find within our budget at the time.

  ### 44. Great service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Twilio works great for our email campaigns! Haven't had any problems using their service.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

It's not as intuitive as other email platforms, but it is more robust in its features.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

We've been able to integrate Twilio with our own API.

  ### 45. Great tool, insufficient support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Sendgrid has all the features I need to track emails. Their dashboard is very polished, and I can find all the information needed in order to take decisions. When we need to debug an issue, is easy for us to know when an email was sent and if it was delivered or it has some problems during the process.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

We don't have a good experience working with Sendgrid support. They take some time to answer, and it seems the people in charge doesn't understand their own product. They repeat the same answer while ignoring our suggestions.

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

great tool, if you don't need support

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

With Sendgrid we don't need to deploy our own infrastructure to send mail, it's very easy to manage and configure.

  ### 46. Twilio as a support rep

**Rating:** 3.0/5.0 stars

**Reviewed by:** Mitchell R. | Customer Support Advocate, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

We were able to help clients whose customers were not receiving emails trouble shoot and off ten solve their issue.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Sometimes it did not make sense why customers were not getting emails and we wanted more info. This may just be the nature of hybrid beast.

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

It was decent and mostly did what we needed.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

It coordinates with out software pretty well.

  ### 47. Excellent Email Marketing Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shubham A. | Campaign Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

It provides good service to promote products through email marketing and it has integration with other tools as well.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Couldn't find anything yet, but still can work on the AI-based marketing.

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

If you're looking to promote your products, Twilio SendGrid is providing one of the best solutions.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

It's solving our email marketing solution to deliver our emails to the customer.

  ### 48. Easy to configure and use marketing tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Royce R. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

Robust APIs which work flawlessly with customization options

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

Ability to track email opens, clicks, actions are a bit complex

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

Best tool to do email marketing out there

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Sending remarketing emails and offers updates

  ### 49. Sendgrid

**Rating:** 4.0/5.0 stars

**Reviewed by:** Genau L. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

I like the automation ux. Also get more insights from twillionalways help me to send better campaigns

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

I don't like the posioning of menunand navigation profile. Pretty confuse. Maybe should ease the navigation menu and profile customisation.

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

Sending campaigns and updating e-commerce status.

  ### 50. Easy to use, great results

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about Twilio SendGrid Email Marketing Campaigns?**

The user interface is great! I can create professional-looking emails that engage my clients. Also, my emails are less likely to end up in spam folders.

**What do you dislike about Twilio SendGrid Email Marketing Campaigns?**

It can take a long time to be verified so that you can upgrade to a higher level.

**Recommendations to others considering Twilio SendGrid Email Marketing Campaigns:**

Make sure you have your domain name validated!

**What problems is Twilio SendGrid Email Marketing Campaigns solving and how is that benefiting you?**

I can access a demographic virtually that I used to be able to access in person. It helps me provide high touch customer service


## Twilio SendGrid Email Marketing Campaigns Discussions
  - [ood softwear or email marketing plateform](https://www.g2.com/discussions/ood-softwear-or-email-marketing-plateform) - 1 comment, 1 upvote
  - [Is anyone having issues with Sendgrid](https://www.g2.com/discussions/15540-is-anyone-having-issues-with-sendgrid) - 1 comment, 1 upvote
  - [How can we integrate with Facebook leads ads ?](https://www.g2.com/discussions/12658-how-can-we-integrate-with-facebook-leads-ads) - 1 comment, 1 upvote
  - [Does Marketing Campaigns offer access to free email templates?](https://www.g2.com/discussions/beautifully-responsive-templates) - 1 comment, 1 upvote
  - [Does Marketing Campaigns support both WYSIWYG, visual drag and drop editing as well as options for HTML code?](https://www.g2.com/discussions/design-vs-code-editing) - 1 comment, 1 upvote

- [View Twilio SendGrid Email Marketing Campaigns pricing details and edition comparison](https://www.g2.com/products/twilio-sendgrid-email-marketing-campaigns/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A24%3A22+-0500&secure%5Bsession_id%5D=a29df13a-b79b-48e7-a692-f1718bedc09f&secure%5Btoken%5D=537bcab5e5a9a62c073746e09518ba695f39ffa952d7d4719589e0ffc38891cf&format=llm_user)
## Twilio SendGrid Email Marketing Campaigns Integrations
  - [Amazon Pinpoint](https://www.g2.com/products/aws-amazon-pinpoint/reviews)
  - [Kimola](https://www.g2.com/products/kimola/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Twilio SendGrid Email Marketing Campaigns Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Diagnosis**
- IP Address 
- Domains
- Content 
- Policy Compliance

**Templates**
- Text and Themes
- Stock Images
- Proofing
- Mobile Responsive

**Platform Basics**
- Editing Platform
- Spam Filter Testing
- A/B Testing
- Deliverability Testing
- Design Testing

**Tracking**
- Processing Time
- Placement 
- Open Rate
- Time to Open
- Alerts

**Edit**
- Pre-Made
- Build
- HTML

**Platform Data**
- Performance
- Dashboard
- Analytics

**Reporting**
- Campaign Performance
- Domain Reputation
- Brand Reputation
- Blacklist and Whitelist

**Logistics**
- Analytics
- Issues
- Integrations
- Shareable Link

**Agentic AI - Email Testing**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Deliverability**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Agentic AI - Email Template Builder**
- Autonomous Task Execution
- Cross-system Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- E-Commerce Integration
- Third-Party Integrations

**Additional Functionality**
- Personalization
- Autoresponders
- Customer Segmentation
- Newsletter Management
- AI Copilot
- WYSIWYG Editor
- Engagement Tracking
- Preview Functionality
- Email Tracking
- Email Campaign Management
- Landing Pages/Web Forms
- Customizable Branding
- Lead Capture
- Mobile Optimization
- Customer Journey Mapping
- ROI Tracking
- Activity Dashboard
- Customizable Fields
- Reporting/Analytics
- Click Tracking
- List Management
- GDPR Compliance
- Subscriber Management
- Email Sequences
- Campaign Scheduling
- Event Triggered Actions
- Multi-Language
- Template Management
- Customizable CTAs
- Real-Time Analytics
- Dynamic Content
- CAN-SPAM Compliance
- Multi-Channel Marketing
- HTML Editor
- Contact Management
- Drip Campaigns
- Campaign Analytics
- Product Recommendations
- Image Library
- Workflow Automation

## Top Twilio SendGrid Email Marketing Campaigns Alternatives
  - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,481 reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,675 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews)

