--- title: TwentyThree Reviews meta_title: 'TwentyThree Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how TwentyThree works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 19 scale: '5' date_modified: '2026-11-08' parent_category: name: Video url: https://www.g2.com/categories/video ---

TwentyThree Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the easy video integration capabilities of TwentyThree, enhancing their webinar and marketing efforts significantly. (4 mentions)
Users love the seamless content creation tools in TwentyThree, enhancing their video and webinar production experience significantly. (3 mentions)
Users value the helpful support and features of TwentyThree, enhancing their webinar and video marketing experiences. (3 mentions)
Users commend the seamless video integration in TwentyThree, making video management and hosting remarkably effective and user-friendly. (2 mentions)
Users value the useful and informative analytics provided by Twentythree, enhancing their understanding and decision-making. (1 mentions)
Users experience slow rendering in TwentyThree, impacting their overall experience despite the platform's great features. (1 mentions)

Top Pros or Advantages of TwentyThree

Top Cons or Disadvantages of TwentyThree

TwentyThree Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is TwentyThree, and what problem is it built to solve?

TwentyThree is a video marketing platform that combines video hosting, webinars, personalized video, and video analytics. It is designed to help businesses manage and distribute video across channels and use audience data and insights to improve their video marketing workflows.

What languages does TwentyThree support?

TwentyThree supports 22 languages, including Chinese (Simplified), English, French, German, and Spanish, among others.

What company sizes and industries is TwentyThree the best fit for?

Positive users are most represented in small businesses and mid-market organizations, with marketing and software among the industries most represented. Enterprise teams are also part of the user mix.
  • Company size — small businesses: The largest size segment represented, with 50 or fewer employees.
  • Company size — mid-market: Another prominent segment, with 51–1,000 employees.
  • Industry — computer software: One of the most represented industries.
  • Industry — marketing and advertising: Also strongly represented.

What customer support options does TwentyThree provide, and how do users find the overall support experience?

Support is available through self-service resources and direct channels such as phone support, email/help desk, and chat. The experience is described as friendly, knowledgeable, and responsive, with users highlighting helpful onboarding and timely resolution of questions.

TwentyThree Reviews (19)

Reviews

TwentyThree Reviews (19)

4.5
19 reviews
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Lev C.
LC
Lev C.
Managing Director
Small-Business (50 or fewer emp.)
"Comprehensive Modern Video/Webinar Platform With Excellent Support"
5/5
What do you like best about TwentyThree?

We've used the Twentythree platform for many years now and are very happy with its comprehensive and modern feature set and capabilities. The product roadmap and feature evolution is proactive and considered. As webinar producers, we appreciate the platform's strong reliability and personal (and knowledgeable) support. As video creators we love the integration of video hosting capabilities in the platform, which has many clever solutions for an easy and integrated use of on-demand video alongside live webinars. Twentythree's video platform makes video integration into websites very straightforward and the data insights we receive are very useful and informative. We've never felt like we're "just a number" and appreciate that the Twentythree team take the time to get to know us and our preferences. Review collected by and hosted on G2.com.

What do you dislike about TwentyThree?

Nothing I can think of. Very happy with it. Review collected by and hosted on G2.com.

Tapio H.
TH
Tapio H.
Director, Sanoma Content Studio
Small-Business (50 or fewer emp.)
"A Full-Stack Webinar & Video Platform for Every Skill Level"
5/5
What do you like best about TwentyThree?

TwentyThree has everything we need to run professional webinars—invites, landing pages, and even tools to bring video across our website. And with its smooth HubSpot integration, lead generation through videos has never been easier.

Being a Finnish company, we really value that TwentyThree is based in Europe—it makes GDPR compliance so much smoother. And their support team? Absolutely top-notch and in our time zone, which is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about TwentyThree?

While TwentyThree offers great features, the web-based AV production could be more stable—we’ve noticed occasional dropped frames. We typically use Gear Mode with our own AV equipment for a smoother experience, but there’s still room for improvement compared to some other providers. Review collected by and hosted on G2.com.

Nick d.
ND
Nick d.
Founder/ Creative Director
Media Production
Small-Business (50 or fewer emp.)
"Incredible all-in-one video platform where each of the parts is as good as most dedicated tools!"
5/5
What do you like best about TwentyThree?

I love TwentyThree and no I don’t work for them! It’s hands down the best video platform for business out there. And its features including video storage, hosting & organisation, webinars, personal video messaging, website integration and more.. are second to none. Their support is awesome too. It has changed the way I manage video content. Review collected by and hosted on G2.com.

What do you dislike about TwentyThree?

I’m really happy with TwentyThree I’ve not come across things I don’t like about it . Review collected by and hosted on G2.com.

Jon M.
JM
Jon M.
MD
Small-Business (50 or fewer emp.)
"Excellent platform"
5/5
What do you like best about TwentyThree?

Webinar platform is by far the best I have used and the Video Marketing platform works really well. Team are super helpful Review collected by and hosted on G2.com.

What do you dislike about TwentyThree?

I've not found any downsides since I used the platform Review collected by and hosted on G2.com.

Haley T.
HT
Haley T.
Marketing Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"The underrated marketing platform"
5/5
What do you like best about TwentyThree?

TwentyThree is simple to use, has a wonderful onboarding/customer success process, and has features you didn't even think about. Their integration for HubSpot has been a game changer, especially for our sales to have a better understanding on what engagement is happening. Review collected by and hosted on G2.com.

What do you dislike about TwentyThree?

Honestly, nothing yet. Any concerns are heard and immediately handled or they work with you to figure out a solution. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Onboarding Process"
4.5/5
What do you like best about TwentyThree?

Must-have for B2B start-ups and scale-ups, covering all video-related needs. Very easy to use, the onboarding process is one of the greatest I have seen so far! 🚀 Review collected by and hosted on G2.com.

What do you dislike about TwentyThree?

Nothing so far. If I had questions, it had been resolved in a very efficient manner by the onboarding team (Theis). Review collected by and hosted on G2.com.

Sylvain D.
SD
Sylvain D.
J'aide mes clients à délivrer une expérience client mémorable grâce au Marketing automation
Small-Business (50 or fewer emp.)
Originally submitted 6/14/2021
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best combo Video Hosting platform + webinars"
5/5
What do you like best about TwentyThree?

I love the Marketo integration. Once a person is authenticated in Marketo, his/her journey will be tracked in 23, and I will get in Marketo previous information in the activity log; thus I will be able to include this behaviour in my scoring, send insights to sales... But it works the other way around: once the person logs in 23, a lead is created in Marketo, and the association is also done at the cookie level. 23 is just another Marketo lead acquisition source. + proactive and cool team + plenty of features and hidden gems + capability to apply your branding really far + smooth experience of lead acquisition in videos + all your videos in a fully branded video hub + Europe based due to the growing concerns regarding data hosting I search for my organization and my customers the right solution and compared various platforms and 23 was my "coup de coeur". I became a 23 partner and promote this solution. Review collected by and hosted on G2.com.

What do you dislike about TwentyThree?

the documentation could be pushed further, but honestly, I still have to find the disadvantages of 23 Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Great features and benefits to drive engagement before, during, and after large scale events"
4/5
What do you like best about TwentyThree?

- Simple, modern and intuitive UI for presenters and audiences alike

- Live and on-demand presentations

- Live Q&A, audience polling

- File sharing and screen sharing

- Great customer support

- Custom registration pages and thank-you pages (included customizable registration fields)

- Recording and Editing Capabilities

- Powerful analytics and reporting

- Unlimited cloud storage for on-demand viewing

- The platform is continuously evolving and the team is very interested in gathering customer's feedback to improve their technology Review collected by and hosted on G2.com.

What do you dislike about TwentyThree?

Video & Audio Quality: The feed is sometimes lagging and is grainy. Still room for improvement.

The number of speakers is limited (to six). Review collected by and hosted on G2.com.

LM
Leila M.
Corporate Education manager
Enterprise (> 1000 emp.)
"Review of Platform 23 as a Training hub"
4.5/5
What do you like best about TwentyThree?

Live Webinars, easy upload of video material, great automation after webinar registration and easy learner journey and ability to watch on demand at a later stage. Easy and detailed analytics for analysing effective use of platform and learner engagement. Review collected by and hosted on G2.com.

What do you dislike about TwentyThree?

Miss the interaction with Learners as only chat function available and no virtual backgrounds. Would like a special test site where you can run rehearsals ahead of a live. We have had a few sound issues, not sure if it's due to connectivity and also some video formats don't play as smoothly as what we would like. Review collected by and hosted on G2.com.

MC
Max C.
Marketing Specialist
Mid-Market (51-1000 emp.)
"Functional platform with helpful advisors"
4.5/5
What do you like best about TwentyThree?

Easy to set up and intuitive most of the time Review collected by and hosted on G2.com.

What do you dislike about TwentyThree?

Lack of tracking source of traffic is a disadvantage Review collected by and hosted on G2.com.