---
title: TwentyThree Reviews
meta_title: 'TwentyThree Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 19 reviews by the users' company size, role or industry to
  find out how TwentyThree works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 19
  scale: '5'
date_modified: '2026-06-17'
parent_category:
  name: Video
  url: https://www.g2.com/categories/video
---

# TwentyThree Reviews
**Vendor:** TwentyThree  
**Category:** [Video Hosting Platforms](https://www.g2.com/categories/video-hosting-platforms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 19
## About TwentyThree
TwentyThree is the world&#39;s first all-in-one Video Marketing Platform that enables everyone in any company to Get Real with Video. From our much-loved webinar tool, to simple but powerful ways of hosting and managing videos on your site, gathering leads, and analyzing your videos’ performance, TwentyThree is the essential platform for bringing companies into a video-driven world. As Europe’s only global video leader, we have all the tools any team needs to make, manage, and share video and webinars.



## TwentyThree Pros & Cons
**What users like:**

- Users love the **comprehensive video creation features** of TwentyThree, significantly enhancing their webinar and content management experience. (4 reviews)
- Users value the **comprehensive content creation features** of TwentyThree, enhancing their webinar and video production experience significantly. (3 reviews)
- Users appreciate the **helpful support team** of TwentyThree, enhancing their webinar and video marketing experience significantly. (3 reviews)
- Users value the **seamless video integration** of TwentyThree, enhancing both their live and on-demand video experiences. (2 reviews)
- Users value the **detailed analytics and statistics** provided by Twentythree, enhancing their decision-making and strategy development. (1 reviews)
- Content Management (1 reviews)
- Users praise the **awesome customer support** of TwentyThree, enhancing their overall experience and video content management. (1 reviews)
- Customization Options (1 reviews)
- Users value the **robust features** of TwentyThree for enhancing video management and integrating seamlessly with HubSpot. (1 reviews)
- High Quality (1 reviews)

**What users dislike:**

- Users experience **slow rendering** with TwentyThree, noting dropped frames during web-based AV production despite utilizing Gear Mode. (1 reviews)

## TwentyThree Reviews
  ### 1. Comprehensive Modern Video/Webinar Platform With Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lev C. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about TwentyThree?**

We've used the Twentythree platform for many years now and are very happy with its comprehensive and modern feature set and capabilities. The product roadmap and feature evolution is proactive and considered. As webinar producers, we appreciate the platform's strong reliability and personal (and knowledgeable) support. As video creators we love the integration of video hosting capabilities in the platform, which has many clever solutions for an easy and integrated use of on-demand video alongside live webinars. Twentythree's video platform makes video integration into websites very straightforward and the data insights we receive are very useful and informative. We've never felt like we're "just a number" and appreciate that the Twentythree team take the time to get to know us and our preferences.

**What do you dislike about TwentyThree?**

Nothing I can think of. Very happy with it.

**What problems is TwentyThree solving and how is that benefiting you?**

Twentythree enables us to run webinars at scale without any worry over reliability or lack of core features. We're able to use RTMP or the native producer interface as required. In terms of video hosting, Twentythree has removed any need for us to go through complicated and timeconsuming website and content updates.

  ### 2. A Full-Stack Webinar & Video Platform for Every Skill Level

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tapio H. | Director, Sanoma Content Studio, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about TwentyThree?**

TwentyThree has everything we need to run professional webinars—invites, landing pages, and even tools to bring video across our website. And with its smooth HubSpot integration, lead generation through videos has never been easier.

Being a Finnish company, we really value that TwentyThree is based in Europe—it makes GDPR compliance so much smoother. And their support team? Absolutely top-notch and in our time zone, which is a huge plus.

**What do you dislike about TwentyThree?**

While TwentyThree offers great features, the web-based AV production could be more stable—we’ve noticed occasional dropped frames. We typically use Gear Mode with our own AV equipment for a smoother experience, but there’s still room for improvement compared to some other providers.

**What problems is TwentyThree solving and how is that benefiting you?**

TwentyThree simplifies lead generation by combining powerful video and webinar tools in one platform.

  ### 3. Incredible all-in-one video platform where each of the parts is as good as most dedicated tools!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick d. | Founder/ Creative Director, Media Production, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about TwentyThree?**

I love TwentyThree and no I don’t work for them! It’s hands down the best video platform for business out there. And its features including video storage, hosting & organisation, webinars, personal video messaging, website integration and more.. are second to none. Their support is awesome too. It has changed the way I manage video content.

**What do you dislike about TwentyThree?**

I’m really happy with TwentyThree I’ve not come across things I don’t like about it .

**What problems is TwentyThree solving and how is that benefiting you?**

First off the webinar tool: it’s the best on the market and we run webinars for clients. Next the video hosting; I use TwentyThree to host videos for my website using their spots feature, that gives me advanced analytics on the videos and allows me to add CTA buttons in pop-up videos. I also use it for video storage and hosting previous webinars.

  ### 4. Excellent platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon M. | MD, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2025

**What do you like best about TwentyThree?**

Webinar platform is by far the best I have used and the Video Marketing platform works really well. Team are super helpful

**What do you dislike about TwentyThree?**

I've not found any downsides since I used the platform

**What problems is TwentyThree solving and how is that benefiting you?**

Running webinars smoothly, tracking incomings and lead generation

  ### 5. The underrated marketing platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Haley T. | Marketing Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about TwentyThree?**

TwentyThree is simple to use, has a wonderful onboarding/customer success process, and has features you didn't even think about. Their integration for HubSpot has been a game changer, especially for our sales to have a better understanding on what engagement is happening.

**What do you dislike about TwentyThree?**

Honestly, nothing yet. Any concerns are heard and immediately handled or they work with you to figure out a solution.

**What problems is TwentyThree solving and how is that benefiting you?**

We needed a webinar hosting platform that allowed us to track registrations back into our CRM. We also wanted a space for our demo video content and additional videos to live in a way that we can control interaction.

  ### 6. Onboarding Process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about TwentyThree?**

Must-have for B2B start-ups and scale-ups, covering all video-related needs. Very easy to use, the onboarding process is one of the greatest I have seen so far! 🚀

**What do you dislike about TwentyThree?**

Nothing so far. If I had questions, it had been resolved in a very efficient manner by the onboarding team (Theis).

**What problems is TwentyThree solving and how is that benefiting you?**

Video platform for non-technical sales resources.

  ### 7. Best combo Video Hosting platform + webinars

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sylvain D. | J'aide mes clients à délivrer une expérience client mémorable grâce au Marketing automation, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2021

**What do you like best about TwentyThree?**

I love the Marketo integration. Once a person is authenticated in Marketo, his/her journey will be tracked in 23, and I will get in Marketo previous information in the activity log; thus I will be able to include this behaviour in my scoring, send insights to sales...
But it works the other way around: once the person logs in 23, a lead is created in Marketo, and the association is also done at the cookie level.
23 is just another Marketo lead acquisition source.
+ proactive and cool team
+ plenty of features and hidden gems
+ capability to apply your branding really far
+ smooth experience of lead acquisition in videos
+ all your videos in a fully branded video hub
+ Europe based due to the growing concerns regarding data hosting

I search for my organization and my customers the right solution and compared various platforms and 23 was my "coup de coeur".
I became a 23 partner and promote this solution.

**What do you dislike about TwentyThree?**

the documentation could be pushed further, but honestly, I still have to find the disadvantages of 23

**What problems is TwentyThree solving and how is that benefiting you?**

I wanted to create a video hub + webinar platform fully branded, integrated with Marketo at the cookie level and able to acquire leads in videos. Mission accomplished with 23 !

  ### 8. Great features and benefits to drive engagement before, during, and after large scale events

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** July 13, 2021

**What do you like best about TwentyThree?**

- Simple, modern and intuitive UI for presenters and audiences alike
- Live and on-demand presentations
- Live Q&A, audience polling
- File sharing and screen sharing
- Great customer support
- Custom registration pages and thank-you pages (included customizable registration fields)
- Recording and Editing Capabilities
- Powerful analytics and reporting
- Unlimited cloud storage for on-demand viewing
- The platform is continuously evolving and the team is very interested in gathering customer's feedback to improve their technology

**What do you dislike about TwentyThree?**

Video & Audio Quality: The feed is sometimes lagging and is grainy. Still room for improvement. 
The number of speakers is limited (to six).

**What problems is TwentyThree solving and how is that benefiting you?**

- Great for limited budget
- Scalability 
- Reporting / Monitoring: See who attended your event and for how long or if they submitted questions
- Thought Leadership: You can turn your company easily into thought-leaders by publishing and promoting events online
- Using the recordings of your webcast you can create a library of OnDemand events/ video content
- Great ooportunity to expand your audience and increase the ROI of your event and you keep gaining views even after the original webcast by offering a webcast recording
- Presenters can deliver from anywhere

  ### 9. Review of Platform 23 as a Training hub

**Rating:** 4.5/5.0 stars

**Reviewed by:** Leila  M. | Corporate Education manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about TwentyThree?**

Live Webinars, easy upload of video material, great automation after webinar registration and easy learner journey and ability to watch on demand at a later stage.  Easy and detailed analytics for analysing effectve use of platform and learner engagement.

**What do you dislike about TwentyThree?**

Miss the interaction with Learners as only chat function available and no virtual backgrounds. Would like a special test site where you can run rehearsals ahead of a live. We have had a few sound issues, not sure if its due to connectivity and also some video formats dont play as smoothly as what we would like.

**Recommendations to others considering TwentyThree:**

A Great way to connect and educate your employees during unusual situations like Covid pandemic and saves money on travel and hotels.

**What problems is TwentyThree solving and how is that benefiting you?**

We are able to touch and train staff across the continent where travel is restricted and still able to engage learners with training content and pdf materials.

  ### 10. Functional platform with helpful advisors

**Rating:** 4.5/5.0 stars

**Reviewed by:** Max C. | Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2021

**What do you like best about TwentyThree?**

Easy to set up and intuitive most of the time

**What do you dislike about TwentyThree?**

Lack of tracking source of traffic is a disadvantage

**Recommendations to others considering TwentyThree:**

give it a try

**What problems is TwentyThree solving and how is that benefiting you?**

Being able to share information with our customers online in different parts of the world and interact with them. The benefits of automatizing registration process, emails are a big plus

  ### 11. Great tool for webinars and excellent service!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about TwentyThree?**

The system is quite intuitive and the onboarding process on top of that made it easy to configure the system the way you wanted to.

**What do you dislike about TwentyThree?**

Nothing really, there are a few areas that could be improved but overall very good.

**Recommendations to others considering TwentyThree:**

There are many webinar platforms on the market and it is not easy to select which one to choose. I think that twentythree was a very good fit for us since we needed some support to get started. We felt that we were in very good hands and that the team was there to support us if we had any issues or questions.

**What problems is TwentyThree solving and how is that benefiting you?**

If you want to host a digital event or a webinar and invite people to a custom branded experience, this is a very useful platform that is easy to operate.

  ### 12. Great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2021

**What do you like best about TwentyThree?**

The support is really, really good and friendly. Any issue or question I've had has been resolved fast and professionally.

**What do you dislike about TwentyThree?**

Not sure. Overall it's really good for what we use it for: Video hosting.

**Recommendations to others considering TwentyThree:**

Consider what pricing you're in for. It's a great product even if you choose the low tier deal.

**What problems is TwentyThree solving and how is that benefiting you?**

We host all our video-content on TwentyThree. It's easy manageable and has great insights and analytics in traffic and audience.

  ### 13. Capable video management for larger teams or companies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** December 19, 2020

**What do you like best about TwentyThree?**

It's a good alternative to having YouTube or internally hosted DAM platforms as the corporate video hub, and it is capable of distributing videos to YouTube and other channels when appropriate. De-centralised but controllable contribution to the video repository, with features for Live streaming and Webinar handling, makes it a flexible and capable solution. Unlike YouTube, videos can be updated with maintained URL and embed code.

**What do you dislike about TwentyThree?**

The user interface contains the functionality but would benefit from a UX update.

**What problems is TwentyThree solving and how is that benefiting you?**

Managing videos when there are many content providers, with all statistics in one place.

  ### 14. TwentyThree Changed the Video Marketing Game

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julianna S. | Events, Video Marketing & Partner Relations Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2019

**What do you like best about TwentyThree?**

With TwentyThree, it's possible to see video data on a whole other level. You can see exactly where people stopped watching, where people repeated certain parts of a clip, etc. I can the embed my video anywhere and have access to audience insights that I can use to grow my video marketing capabilities. It's an incredible platform that has provided users with so much more power than ever before.

And not only is their platform helpful to my daily video marketing, but they are leaders in the video marketing realm and constantly provide us with tips (sometimes via Webinar) for how to improve and grow!

**What do you dislike about TwentyThree?**

It takes some time to learn to use the platform, but if you have someone dedicated and ready to take it on it can easily be done.

**Recommendations to others considering TwentyThree:**

If you want to know how your video is performing, or how to better engage with your audience via Webinars, use TwentyThree. You will gain such valuable insights if you want to grow your video marketing!

**What problems is TwentyThree solving and how is that benefiting you?**

As we start to increase our use of video, with TwentyThree I am able to constantly analyze what is working and what isn't. I can start to better understand audience engagement with my content. And even with the use of the collector tool I can capture people when they are most invested and create the ability for them to reach out and get more information.

  ### 15. Great tool for visual aids!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Varun T. | Summer Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2020

**What do you like best about TwentyThree?**

Makes bbn it super easy to track upload publish and professionally edit some tutorials for your website. Tracking video response is efficient and helps us see the outreach.

**What do you dislike about TwentyThree?**

Gaining knowledge and understanding this software can be tedious but a little similar to what I have experienced in the past.

**What problems is TwentyThree solving and how is that benefiting you?**

Upload and publish video tutorial for public outreach

  ### 16. Forget Youtube, Vimeo or any other video platform.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gerard G. | Video Content Creator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2019

**What do you like best about TwentyThree?**

As a company that does a lot of webinars, success stories and event after-movies it is
very important to have a hub where all our videos are presented in a clear and organized
way. TwentyThree takes care of that. Also, the ability to brand it to your own design is something that is incredibly valuable for driving traffic to our website.

We are living in a time where you can’t ignore video any more. Forget Youtube,
Vimeo or any other video platform. TwentyThree is the way for all companies to reach
the next level when it comes to video marketing.





**What do you dislike about TwentyThree?**

Some missing features we would like to see in the webinar platform.  

**What problems is TwentyThree solving and how is that benefiting you?**

Video Interaction is hot in 2019. Interactive video offers a new
world of opportunities. With Actions, I can make any video interactive and further drive
the engagement of our audience.

To give an example, we used it in our latest news update in which our senior designer
Vincent shared 3 epic design tricks and added the CTA to sign up for the Advanced
Design Webinar to learn more awesome design tricks. We saw an increase of signups for
the webinar of 30% compared to other webinars, where we didn’t use video to promote
them.



  ### 17. The best video marketing platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marta G. | Traffic Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about TwentyThree?**

I like how easy it is to upload, edit and publish to all social media channels and tracking all the videos and if I have any questions the customer success team always helps with solutions and answers.

**What do you dislike about TwentyThree?**

It takes some time to learn the platform, but customer success team is great there and always helpful! 

**Recommendations to others considering TwentyThree:**

If you have any questions, don't hesitate to ask the super friendly customer success team - they are always very helpful!

**What problems is TwentyThree solving and how is that benefiting you?**

1. great for social media publishing - to all the channels!
2. super easy way to embed videos on our website - without the hassle of coding!
3. great tracking and analytic possibilities - all in one place!

  ### 18. TwentyThree

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2019

**What do you like best about TwentyThree?**

Very vast amount of features provided. I like dashboard layout and easy integration of tools.

**What do you dislike about TwentyThree?**

Training is always need for new users as its a little complex in the beginning.

**Recommendations to others considering TwentyThree:**

Very good platform to use so I recommend companies to get on board.

**What problems is TwentyThree solving and how is that benefiting you?**

Collecting data is very robust. They really provide for the right tools for this.

  ### 19. Excellent. But takes (a lot of) time to configure.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2019

**What do you like best about TwentyThree?**

A single platform for video, webinars and great data collectors.

**What do you dislike about TwentyThree?**

Very complex setup. To get the branding as your companies own, do not expect to set this up without a developer to help you out.

**Recommendations to others considering TwentyThree:**

Great product,  but expect to spend a lot of time on configuration. Support is very good.

**What problems is TwentyThree solving and how is that benefiting you?**

Webinars and video hosting, data collection.


## TwentyThree Discussions
  - [What is TwentyThree used for?](https://www.g2.com/discussions/what-is-twentythree-used-for)

- [View TwentyThree pricing details and edition comparison](https://www.g2.com/products/twentythree-twentythree/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-19+05%3A52%3A52+-0500&secure%5Bsession_id%5D=6f16e329-96d2-49d8-b04f-eabc78627ea6&secure%5Btoken%5D=0bd87f72b6f375066328d695b4d6680bb90ab706078379a187c34f2bb66ffcbf&format=llm_user)
## TwentyThree Integrations
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)

## TwentyThree Features
**Host Tools**
- Branding
- Role-based Access
- Recording

**Hosting**
- Video player
- Profile channel
- Live streaming

**Customization**
- Branding
- Customizable Thumbnails
- Custom Metadata

**Platform Features**
- Video Capture
- Image Editor
- Screen Capture
- Scrolling Capture
- Screen Record

**Editing**
- Transcription
- Text Animation
- Time Mapping
- Overlays and Watermarks
- Clip Editing
- Titles and Captions

**Attendee Tools**
- Registration
- Attendee Live Chat
- Polls and Surveys

**Management**
- Video management
- Distribution
- Private upload
- Collaboration

**Organization**
- Availability Scheduling
- Workflows
- Playlists
- Deep Search
- Analytics
- Permissions

**Organization**
- Search
- Permissions
- Organization

**Platform**
- Operating System
- Format Compatibility
- Team Review

**Post-Event Tools**
- Event Analytics
- Attendee Reports

**Marketing**
- Monetization
- Engagement tools
- SEO
- Social sharing

**Customization**
- Customizable Thumbnails
- Frames & Background

**Agentic AI - Video CMS**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Integrations**
- Social Media Integration
- Software Integrations

**Insights**
- Analytics
- Integrations

**Analytics**
- Viewer Reactions
- Engagement Insights
- Viewer Insights

**Agentic AI - Video Editing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Webinar**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Platform**
- Content organization
- Video editing
- Analytics
- User engagement
- Integrations
- Live streaming

**Security**
- Encoding and transcoding
- Security and privacy

**Agentic AI - Video Hosting**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

## Top TwentyThree Alternatives
  - [Wistia](https://www.g2.com/products/wistia/reviews) - 4.6/5.0 (1,103 reviews)
  - [Vidyard](https://www.g2.com/products/vidyard/reviews) - 4.5/5.0 (790 reviews)
  - [Vimeo](https://www.g2.com/products/vimeo/reviews) - 4.3/5.0 (700 reviews)

