TrustArc Reviews & Product Details

Privacy leaders simplify and automate their privacy programs with the TrustArc Privacy Management Platform. This single platform experience is delivered through its unique combination of privacy frameworks, insights, intelligence, knowledge and operations. Only TrustArc can deliver the depth of continuous privacy intelligence, coupled with with a fully-automated platform for end-to-end privacy management, that’s essential for navigating today’s ever-changing digital world.

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TrustArc

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TrustArc Community

Product Description

The TrustArc data privacy management platform is a comprehensive technology solution built to help you at every stage of your privacy program, across jurisdictions and across your enterprise.

Overview by

Annie Greenley-Giudici

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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TrustArc Integrations

(14)

Verified by TrustArc

TrustArc Media

Continuously detect, analyze and determine which laws apply to your business. Evaluate requirements across all applicable laws and regulations. View insights by law or evaluate multiple laws at once. Shift quickly and plan pragmatically as regulations change.

NymityAI, privacy’s leading AI chatbot, answers your questions instantly, simplifies complex privacy challenges, and accelerates your workflow.

TrustArc Demo - Automate Data Subject Request, Cookie, and Consent Workflows

Management DSARs, Cookies, and opt-outs in one interface, automated back-end workflows, and sync customers’ privacy choices across your ecosystem.

TrustArc Demo - On-demand research by privacy experts

Search through 40,000+ professionally curated & summarized privacy articles and regulatory documents. Quickly identify and auto compare recently enacted/amended legislation. And stay informed of privacy laws, enforcement, and developments, with daily alerts to your inbox to save you time and ...

TrustArc Demo - Automate Risk Evaluation

Document, assessment and mitigate risk with your company, vendors, and third parties.

TrustArc Demo - Streamline Assessment Management

Automate reviewal, risk scoring, revalidation, notifications, action plan, and follow up tasks. Includes pre-built PIAs, Vendor Assessments, and more.

AI and Privacy: Why Lagging on One Hurts the Other

The Big Picture: 3 Global Privacy Trends Every Pro Should Know

Understand the Tech, Win the Negotiation

Official Downloads

(4)

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Forrester Total Economic Impact of TrustArc

G2 reviews are authentic and verified.

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Verified User in Real Estate

Mid-Market (51-1000 emp.)

5/11/2023

"They do the job you need"

3.5/5

What do you like best about TrustArc?

We are able to customize the look and feel of our consent manager. Review collected by and hosted on G2.com.

What do you dislike about TrustArc?

Some of our account managers over the years haven't been the best. Review collected by and hosted on G2.com.

Response from Valerie Jones-Harvey of TrustArc

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My name is Valerie Jones-Harvey. I am the Chief Customer Officer here at TrustArc. Reading the dislike section of your review made me cringe. I apologize for the slow communication that you received working with our Technical Account Manager.

We want to ensure that everyone is getting consistent support and we did not do that here. I would love to dig in more to understand where we went wrong so I can fix it.

To remain anonymous, please feel free to email me directly vjonesharvey@trustarc.com. We are always striving to improve our business. Thank you for taking the time to write this review.

Thanks,

Valerie

Amra P.

Manager, Information Services

Mid-Market (51-1000 emp.)

2/12/2025

"Appreciate the daily summaries of new legislation and guidelines, as well as ease of use"

4/5

What do you like best about TrustArc?

Alets, Law tables and Research features are my favorites. Review collected by and hosted on G2.com.

What do you dislike about TrustArc?

I would prefer more of Canadian content. Review collected by and hosted on G2.com.

Rushikesh K.

Security Engineer III

Enterprise (> 1000 emp.)

2/3/2025

"Awesome Tool and Awesome People! Loved it!"

5/5

What do you like best about TrustArc?

We have completed our TrustArc Privacy Certificate from TrustArc. The team was supportive and the tool was awesome as audits are complicating but trustarc tool makes it way better. Used this tool for 10 months. Easy to implement and easy to use. Review collected by and hosted on G2.com.

What do you dislike about TrustArc?

No SSO was connected hence felt it was less secure. Integration was not connected with 6sense. Review collected by and hosted on G2.com.

Sameer S.

Public Websites - Digital and Omni Channel Services, Molina Healthcare, Inc.

Enterprise (> 1000 emp.)

2/12/2025

"TrustArc has a good solution to find third-party/functional or advertizing cookies on the websites"

3/5

What do you like best about TrustArc?

The solution is great, in my opinion. It can be a bit more customized.. Review collected by and hosted on G2.com.

What do you dislike about TrustArc?

Better support from the TrustArc. We need someone who can work along with us to build the custom solution. Review collected by and hosted on G2.com.

Zhandra M.

Compliance and Ethics Directo

Enterprise (> 1000 emp.)

11/7/2024

"Simple Process - Great Customer Service"

4.5/5

What do you like best about TrustArc?

I really like how easy it is to work with them and implement their tools. Their customer service always offers a fast response. Review collected by and hosted on G2.com.

What do you dislike about TrustArc?

Their implementations are very "choose your own adventure". Sometimes I'd have like more handholding BUT if you ask for it you get it! Review collected by and hosted on G2.com.

Response from Annie Greenley-Giudici of TrustArc

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Thank you for the review, Zhandra!

Kallappa A.

Senior Director Security and Privacy Compliance

Enterprise (> 1000 emp.)

5/31/2022

"TrustArc Privacy Governance Tool Review"

5/5

What do you like best about TrustArc?

PIA, TIA and Privacy central, this has a great feature to complete PIA , DPIA and TIA and nice Dashboards Review collected by and hosted on G2.com.

What do you dislike about TrustArc?

Nothing specifically, but less flexibility to customise Review collected by and hosted on G2.com.

Ankit A.

Team Lead - Salesforce Development

Mid-Market (51-1000 emp.)

7/30/2024

"A Valuable Tool for Privacy Management"

4.5/5

What do you like best about TrustArc?

Ease of Use: Users can effortlessly navigate through TrustArc's features thanks to its incredibly straightforward platform. The UI has a clean, well-designed style that makes managing compliance and privacy settings easier.

Customer Service: TrustArc's customer service representatives can be commended for their efficiency and promptness. Their prompt assistance and lucid guidance greatly improve the overall user experience. Review collected by and hosted on G2.com.

What do you dislike about TrustArc?

Integration with Current Systems: Including TrustArc into current workflows and systems may be difficult, particularly if the company employs a range of platforms and technologies. I've completed the Salesforce connection, and there's a lot of space for additional APIs to update a few items directly. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

7/19/2024

"Highly recommend TrustArc"

5/5

What do you like best about TrustArc?

The best thing about TrustArc is the customer service. From my first encounter with the sales team to the current support I receive on the products, the customer service is top notch. They also have staff that will help transition existing work into the new system which helps with implementation. They are responsive and helpful. The tools are easy to use and fairly intuitive. The suite of products meets our need for assements, research, and regulatory mapping. We were easily able to integrate TrustArc with our other systems. The TrustArc products are also a great value. Currently we don't have all of the TrustArc tools, but are considering other modules since we are happy with what we have. Review collected by and hosted on G2.com.

What do you dislike about TrustArc?

Privacy Central has most of the privacy laws for regulatory and control mapping. However, our privacy program covers some laws that aren't listed in their system. As such, we have to manage some regulations outside of TrustArc. They do take requests to add laws, and usually it is just a matter of time beforee they are entered. It would be nice to be able to add my own laws so I could manage everything in one place. I also wish that they had an incident management tool. Review collected by and hosted on G2.com.

Response from Annie Greenley-Giudici of TrustArc

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Thank you for the review! We pride ourselves on customer support and I'm thrilled that's been your experience from the beginning. As you mentioned with PrivacyCentral, we do take requests to add new laws and the team works diligently to get them in as quickly as possible. If you'd like to see our PrivacyCentral roadmap, feel free to email me (annie@trustarc.com) or someone on your account team and we'd be happy to share. Thanks again!

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

5/25/2023

"Executive Services Agent"

5/5

What do you like best about TrustArc?

They are very prompt in removing your information. Review collected by and hosted on G2.com.

What do you dislike about TrustArc?

It takes 30 days to get your results from Trust Arc. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

2/28/2024

"Great features"

4.5/5

What do you like best about TrustArc?

Nice front end editor and fairly easy to work with once you figure it out. Review collected by and hosted on G2.com.

What do you dislike about TrustArc?

The support could be better. They're sometimes slow to respond and we expected more hands on assistance from them. Review collected by and hosted on G2.com.

Response from Valerie Jones-Harvey of TrustArc

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Hi there,

Thank you for the review. I apologize for the slow support and would like to understand more so that we can improve our service. Would you be willing to connect with me to discuss your issues?

Thank you,

Valerie Jones-Harvey

Chief Customer Officer

vjonesharvey[at]trustarc.com