TrustArc Reviews & Product Details

The tool is fairly easy to use. The performance and integrations are working well for us. AI and Support have both been wonderful Review collected by and hosted on G2.com.

So far I have not had any complaints with the tool or the vendor Review collected by and hosted on G2.com.

I like that TrustArc offers the possibility to implement your own assessments. Review collected by and hosted on G2.com.

It is very difficult to manually enter all the assets, it would be nice if there was some sort of 'connect with' feature so you don't have to do it through complicated Excel imports. The initial installation was (and still is) very complicated, which is why we are not sure if we will continue with TrustArc. Review collected by and hosted on G2.com.

I like the way TrustArc support its customers, the responding rate is one of the best I've experienced Review collected by and hosted on G2.com.

there isn't anything particular that I dislike this vendor Review collected by and hosted on G2.com.

I like the automatic cookie scanning, customizable consent banners, tag manager integration, reporting and analytics Review collected by and hosted on G2.com.

Configuration and setup is not easy and quick Review collected by and hosted on G2.com.

The cookie consent module works well. And reps are generally responsive. Review collected by and hosted on G2.com.

The AI and PIAs are very complex. They take too long to fill out. Review collected by and hosted on G2.com.

Scalable approach to privacy management. Review collected by and hosted on G2.com.

Complex upfront setup centralising privacy laws and data mapping Review collected by and hosted on G2.com.

TrustArc offers a very intuitive platform for managing privacy compliance across multiple frameworks like GDPR, CCPA, and ISO 27701. The dashboard provides a clear overview of compliance posture, and automated assessments make it easier to track risk and remediation tasks. I especially like the centralized evidence repository and workflow automation for audit readiness. Review collected by and hosted on G2.com.

The platform can feel slightly complex at first, and some modules take time to get familiar with. Occasional performance lags and limited customization options in reports can be improved for a smoother user experience. Review collected by and hosted on G2.com.

I appreciate TrustArc for its ease of use and user-friendly interface, which distinguishes it from other vendors. This intuitive interface was a significant factor in our decision to choose TrustArc over its competitors. The consent management platform (CMP) features are incredibly beneficial, effectively addressing the headaches our operations face with new consent legislations. TrustArc’s functionalities align well with our needs, and its compatibility with our existing software, such as Google Tag Manager, ensures a smooth integration into our websites. Overall, the streamlined operations and ease of use make TrustArc a valuable tool. Review collected by and hosted on G2.com.

I found setting up TrustArc to be slightly difficult, which implies there is room for improvement in terms of making the setup process smoother and more intuitive. Additionally, I would like to see more up-to-date explainer videos, as having access to current instructional content could greatly enhance understanding and utilization of the product's features. Review collected by and hosted on G2.com.

They are still an easy company to work with and very responsive and informative Review collected by and hosted on G2.com.

They remain a very good company with no a lot of improvements needed Review collected by and hosted on G2.com.

TrustArc has been extremely transparent, communicative, and helpful, providing clear insight into our privacy posture and our compliance with regulatory requirements. Their pricing also feels fair and reasonable. Review collected by and hosted on G2.com.

None! They have been fantastic thus far. Review collected by and hosted on G2.com.