---
title: TrustArc Reviews
meta_title: 'TrustArc Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 328 reviews by the users' company size, role or industry
  to find out how TrustArc works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 328
  scale: '5'
date_modified: '2026-07-30'
parent_category:
  name: Data Privacy
  url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806
---

# TrustArc Reviews
**Vendor:** TrustArc  
**Category:** [Data Privacy Management Software](https://www.g2.com/categories/data-privacy-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 328
## About TrustArc
TrustArc is redefining privacy for the AI era. With 28+ years of global privacy expertise and assurance services, we deliver the only platform that blends regulatory intelligence, automation, and AI to orchestrate end-to-end data privacy and governance. From automated DSR fulfillment to AI risk assessments and real-time compliance reporting, TrustArc helps organizations embed trust at every touchpoint. Headquartered in the San Francisco Bay Area with a global footprint, our privacy-first approach powers responsible innovation while reducing risk, ensuring our customers lead with confidence in a rapidly evolving regulatory landscape.



## TrustArc Pros & Cons
**What users like:**

- Users find TrustArc&#39;s platform to be **very easy to use** , streamlining cookie consent management and GDPR compliance seamlessly. (58 reviews)
- Users commend TrustArc&#39;s **excellent customer support** , noting prompt and helpful responses from a supportive team. (56 reviews)
- Users value the **excellent communication** from TrustArc, appreciating the prompt and helpful support received. (42 reviews)
- Users value TrustArc for its **comprehensive data privacy management** , enhancing compliance and streamlining workflows across various jurisdictions. (40 reviews)
- Users commend TrustArc for its **robust privacy compliance features** , streamlining workflows and ensuring adherence to diverse regulations. (36 reviews)
- Regulatory Compliance (36 reviews)
- Users value the **effective problem-solving** capabilities of TrustArc, simplifying compliance management across global privacy laws. (35 reviews)
- Users find TrustArc&#39;s **expertise in privacy management** invaluable for navigating complex privacy landscapes effectively. (34 reviews)
- Compliance Support (29 reviews)
- Users commend TrustArc for its **comprehensive features** , especially in completing PIA, DPIA, and TIA with hands-on support. (29 reviews)

**What users dislike:**

- Users express concerns about **poor customer support** , noting slow responses and limited product feedback consideration. (16 reviews)
- Users find the **learning curve steep** , as the platform isn&#39;t very intuitive and requires time to master. (15 reviews)
- Users find TrustArc&#39;s platform **complex and difficult to navigate** , impacting the overall user experience and training efforts. (14 reviews)
- Users find the **learning difficulty** of TrustArc frustrating, as the platform can be complex and unintuitive for beginners. (14 reviews)
- Users find the **difficult setup** process time-consuming, affecting their initial experience with TrustArc. (13 reviews)
- Users find the **pricing structure expensive** , particularly with additional fees for a la carte services adding up quickly. (13 reviews)
- Users face **complexity issues** with TrustArc&#39;s setup and navigation, making the platform challenging for first-time users. (12 reviews)
- Setup Difficulty (12 reviews)
- Users find the **setup process to be time-consuming** , especially when managing multiple global websites and assets. (12 reviews)
- Difficult Navigation (11 reviews)

## TrustArc Reviews
  ### 1. Feedback on TrustArc

**Rating:** 3.5/5.0 stars

**Reviewed by:** Salvador S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about TrustArc?**

How easy things can be once that the implementation is done. Depending on your tech stack, once you figure out the path you want to go through to get TrustArc integrated, maintenace is relatively easy.

**What do you dislike about TrustArc?**

Support is not as great as I'd like. I'd like to have a proper Wiki site where I can see how to implement TrustArc is I'm using Angular, React, Vue, plain vanilla JavaScript, Shopify or Google Tag Manager. A Get Started section that allows me to learn how easy could be to integrate it or a playground where I can test Consent Managers to verify configuration. At this point I know tricks like specifying query parameters in the URLs to see how the CM will behave in a given location but I learned that after exchanging several emails with our support representative.

Another thing that I would like is a way for me as a customer to see the configuration of a given Consent Manager. There have been instances where we asked for a given change in a test CM for us to test in stage environments and we are told that the test CM is a replica of Prod just to discover differences during testing that take several emails to clarify with our customer representative. I'd love to have a dashboard to see what feature/settings are enabled in a given CM so I can verify things myself and not just rely on what our support representative says which as I mentioned before, has been proved wrong in the past and represents a waste of time for everyone involved.

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc allows us to be compliant with cookie regulations all over the world. This ultimately give our legal team the opportunity to fight back on lawsuits from individuals that try to take advantage of any gap.

**Official Response from Annie Greenley-Giudici:**

> Hello Salvador! Thank you for sharing your detailed feedback with us. We're currently developing a portal that will offer easy access to user guides, code snippets, and how-to guides to streamline integrations and searches. We hope this addresses some of your concerns. If you have any additional suggestions on how we can enhance your experience, please don't hesitate to let us know. Feel free to reach out to me at annie@trustarc.com, and I'll ensure you're connected with the appropriate team members. Thank you again for the feedback! 

  ### 2. Good privacy management tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about TrustArc?**

The service is excellent and the staff are very knowlegable and willing to assist. The user guides are very good too.

**What do you dislike about TrustArc?**

The platform is a bit clunky and not so easy to navigate. There are some features which it is lacking e.g., when data mapping, ability to change and move vendors on the map and add additional vendors or processes.

**What problems is TrustArc solving and how is that benefiting you?**

The assessments are easy to use and also very easy to create your own however there are some issues in not being able to get an overall risk score rather it is based on individual section or questions only.

  ### 3. Good evaluation tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 04, 2024

**What do you like best about TrustArc?**

The assessment tool is easy to use and prepopulates your previous answers so you don't have to start from scratch each year.  The team is generally very easy to work with.

**What do you dislike about TrustArc?**

There is not an indepth understanding of your business practices and our representative seems to change every year, so no institutional knowledge is kept.

**What problems is TrustArc solving and how is that benefiting you?**

We have elected to use a third party auditor for our certification to the EU US data privacy framework.  This ensures that we are annually reviewing our practices and provides some accountability for our team.

  ### 4. Very good experience on privacy in general, but particularly in complying with GDPR

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about TrustArc?**

It is a trusted company, which is of paramount impotance in the privacy arena.  Gernally easy to use.

**What do you dislike about TrustArc?**

Pricing is always a consideration for me as we try to find the best solution at the best price.  TrustArc is just ok in this arena

**What problems is TrustArc solving and how is that benefiting you?**

GDPR and others

  ### 5. Trusted In the Privacy Tech Space. A company you can trust to do the right thing.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about TrustArc?**

Every time I've reached out to the TrustArc team, from day one to get a demo for a new product, to implementation of our tools, they have veen very responsive, commucative, easy to work with. They also have their privacy team attend conferences and industry panels to keep up on the space.

**What do you dislike about TrustArc?**

None that our team can think of. We have been very happy with our implementation of TrustArc, working with the team and more.

**What problems is TrustArc solving and how is that benefiting you?**

As a busy Chief Privacy Officer, I wanted to find a simple consent management and cookie tracking platform to implement on our website for my team so we didn't have to worry about constantly staying on top of the regulations. The TrustArc team was there for me quickly, with a simple and clear demo. (Other competitors the sales team was constantly shifting, they didn't respond to me and more.) I feel safe that our cookie and consent platforms are taken care of.

**Official Response from Annie Greenley-Giudici:**

> Thank you for reviewing TrustArc! We hope to see you at the next privacy conference! 

  ### 6. Best-in-class privacy governance suite

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about TrustArc?**

TrustArc has a best-in-class privacy governance suite, including the PrivacyCentral platform and the Nymity privacy research database.

**What do you dislike about TrustArc?**

There isn't much to say here, except that the fees for many a la carte services can add up quickly, so it can be substantial investment.

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc helps us with privacy governance through PrivacyCentral and privacy research through Nymity.

**Official Response from Annie Greenley-Giudici:**

> Thank you for the review! We're glad to hear you're enjoy PrivacyCentral and Nymity Research! 

  ### 7. TrustArc - Cookie Consent Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about TrustArc?**

Working with TrustArc, we continued to recieve customer centric services. TrustArc is proactive in sharing relevant industry updates and is always prompt in supporting our organization's needs. Our account manager Marko Glavic is professional, knowledgeable, and all around great.

**What do you dislike about TrustArc?**

At this point, TrustArc has fulfilled all its commitment and has gone above and beyond. There is nothing I dislike about TrustArc.

**What problems is TrustArc solving and how is that benefiting you?**

With the TrustArc Cookies offering, it helps keesp the firm compliant.

  ### 8. I would highly recommend it to any friends or colleagues looking for a privacy compliance solution.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about TrustArc?**

Their user-friendly platform makes it simple to map our data flows, conduct privacy impact assessments, and demonstrate compliance with global regulations like GDPR and CCPA. I'm also impressed with their expertise - TrustArc's consultants helped guide us through complex compliance requirements and provided customized recommendations for our business.

**What do you dislike about TrustArc?**

we can not extract filled out sample data inventories in excel format. It would be good to see and download different versions of records of data processing activities.

**What problems is TrustArc solving and how is that benefiting you?**

Their comprehensive privacy and security assessments help identify vulnerabilities, and their simple compliance seals and dashboards make it easy for users to verify a site's credentials with a quick glance.

**Official Response from Annie Greenley-Giudici:**

> Thank you for taking the time to review TrustArc! There's actually a way to download in excel format: once you've download the file, you can right click and choose to open the file in excel. If that doesn't work, reach out to me directly (annie@trustarc.com) and I'll loop in our customer success team. Hope that helps! 

  ### 9. TrustArc Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Glass, Ceramics & Concrete | Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about TrustArc?**

I appreciate TrustArc for its compact design and diverse features tailored to manage personal data protection requirements.

**What do you dislike about TrustArc?**

Our assessment from last year was thoroughly considered, and both Marko and Val worked closely with our company's requirements. This year, we're pleased with the service level and features of the platform, and we have no complaints, essentially.

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc automates DPIA processes and visualizes data transfers, streamlining our company's requirements in the data protection arena. This enables our team to effortlessly prioritize tasks based on their significance. Additionally, it features an intuitive remote CCM panel, making it accessible to individuals with basic IT skills..

**Official Response from Valerie Jones-Harvey:**

> Updated Response 7/2024
Thank you for the update! I am glad that we were able to help you get value out of the solution.

Thanks
Valerie

Original response 10/2023
Hi there,

I'm Valerie, the Chief Customer Officer here at Trustarc. I would love to have a conversation with you to understand what problems you are encountering with Nymity around visibility into privacy matters. That's the tools purpose, so maybe we need to help you get it set up with the jurisdictions that you care most about.

I am frustrated to hear about your support concerns. I would love the opportunity to learn more from you, so that we can get better. If you would be willing to speak with me, I can be reached via email to set up a time - vjonesharvey{at}trustarc.com

Thanks,
Valerie Jones-Harvey
Chief Customer Officer

  ### 10. Leading Privacy Services Vendor

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gunhan P. | Sr. Legal Counsel, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about TrustArc?**

- Wide range of privacy management solutions that cater to our company's various needs from data inventory and mapping to risk assessments and compliance reporting.

- The new intuitive and user-friendly interface that makes it easy to manage complex privacy tasks.

**What do you dislike about TrustArc?**

The previous interface was somewhat complicated, featuring numerous layers and menus that proved challenging to navigate, especially for a first-time user like myself. It felt counterintuitive. I found that I had to invest significant time in mastering the system to fully unlock and appreciate the platform's capabilities.

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc is essential in helping my company navigate the complex landscape of data privacy. As an organization that handles PII across multiple jurisdictions, we face the ongoing challenge of staying compliant with various privacy laws, such as GDPR, CCPA etc. TrustArc provides a number of solutions that simplify this process.

  ### 11. Simple is better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about TrustArc?**

The interface makes it easy to configure, the flexibility in options allows me to satisfy the requirements as interpreted by my compliance lawyers, and it just works without requiring a bunch of maintenance. Great self-help support options.

**What do you dislike about TrustArc?**

Nothing.  It is simple and addresses an important compliance risk.

**What problems is TrustArc solving and how is that benefiting you?**

The regulations are always changing, we are a California-based company and their requirements are stingent. TrustArc can accomodate variuous regulations "out of the box" and can be further customized to accomodate legal interpretations of gray areas.

  ### 12. TrustArc is becoming one of our most valuable tools

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about TrustArc?**

I am impressed by how many capabilities TrustArc has. It's easy to use and I know we'll be using it in many more ways.

**What do you dislike about TrustArc?**

It is a bit overwhelming how many capabilities TrustArc has. Some of them are quite complex and for someone who is not well versed in cybersecurity, etc., it can take time to learn the ropes. The support and videos are helpful though!

**What problems is TrustArc solving and how is that benefiting you?**

We now have a system we can trust to monitor any potential threats and ensure we are compliant in data management, cookies, and privacy.

**Official Response from Annie Greenley-Giudici:**

> We're absolutely thrilled that you're finding our support videos helpful! If you'd like to take things to the next level, don't hesitate to shoot an email over to annie@trustarc.com. I'll team up with your dedicated Customer Success Manager to create a customized set of best practices tailored to your role and the specific products you're using. Our goal is to ensure your success, and we're here to help you every step of the way!

Annie Greenley-Giudici, Customer Marketing Manager at TrustArc 

  ### 13. Nice experience with TrustArc

**Rating:** 5.0/5.0 stars

**Reviewed by:** arun p. | manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about TrustArc?**

TrustArc  is used as cookie consent manager , helping developers with access to github libaries and assisting in deployment in secure manner.

**What do you dislike about TrustArc?**

Pricing of Trust arc cookie consent manager is high. Customer support is slow.

**What problems is TrustArc solving and how is that benefiting you?**

By using cookie consent manager, TrustArc  helps deal with privacy and security issues.   By making deployment easier  things run smoother with less work.

  ### 14. 1 year in, still going strong

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about TrustArc?**

It was very easy to implement on our website and it offered a slew of self service features. Once setup, Trustarc was responsive to our support requests.

**What do you dislike about TrustArc?**

The paid/managed account services for cookie manager were not as "proactive" as I would have hoped. They mostly told me how to do it vs offering to set up or make changes that we needed.

**What problems is TrustArc solving and how is that benefiting you?**

By allowing us to outsource cookie identification and enforcement, we save a TON of developer hours for use in higher ROI projects.

  ### 15. A valuable partner in delivering top quality solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sebastian O. | Program Manager - Global Digital Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about TrustArc?**

Their solutions are well documented, straightforward to implement, flexible and easy to integrate. The team is very supportive as well as customer-oriented, willing to go the extra-mile to accomodate customer requirements and provide assistance whenever needed.

**What do you dislike about TrustArc?**

Not something I dislike but I recommend they continue to improve their solutions and plan to meet specific needs and local requirements in different countries as legislation in the privacy area is always dynamic.

**What problems is TrustArc solving and how is that benefiting you?**

Meeting legislation requirements in terms of Privacy (GDPR, CCPA, etc) , managing cookie consent

  ### 16. I use Trustarc services on a daily basis

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about TrustArc?**

Implementation is straight forward and easy
Pixel can be shared across a business unit

**What do you dislike about TrustArc?**

The lack of timely responses from service reps

**What problems is TrustArc solving and how is that benefiting you?**

Trustarc supports adchoices and saves our teams time when implementing the pixel.

**Official Response from Annie Greenley-Giudici:**

> Thank you for sharing your feedback on TrustArc! Please feel free to reach out to me directly at annie@trustarc.com - I’d love to help resolve the response time issue, as that shouldn’t be happening!

  ### 17. TrustArc has been a leader in the space for a very long time.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2021

**What do you like best about TrustArc?**

They provide transparency for consumers, on behalf of our advertiser. The Icon shows what kind of data is captured or utilized for targeting. We have not tried any competitors because we have been so happy with TrustArc (since the days of Trustee).

**What do you dislike about TrustArc?**

I don't know that I truly dislike anything but would say I have never had a formal meeting about their complete offerings. So education of what all is available and what all they do for brands.

**What problems is TrustArc solving and how is that benefiting you?**

The benefit of having them directly in Campaign Manager makes it very easy for us to traffic. It is also making sure we are transparent with the people we reach, making them feel good about how we activate our data.

**Official Response from Valerie Jones-Harvey:**

> Hi there! We would be happy to help you understand our privacy and compliance offerings at TrustArc. Please reach out to me vjonesharvey[at]trustarc.com and we can get you connected with your account manager to schedule a conversation. 

Thanks,
Valerie Jones-Harvey
Chief Customer Officer

  ### 18. Great service and Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Graeme C. | Manager, IT Security + IT Procurement, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about TrustArc?**

TrustArc is pretty darn easy to utilize and thier customer support is awesome.

**What do you dislike about TrustArc?**

none... No dislikes.. been utilizing for a while and am quite content

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc is a great tool to manage privacy issues .. makes a complex problem simple.

  ### 19. It was a smooth transition from previous vendor to Trust Arc!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rajashekar M. | Technical Delivery Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about TrustArc?**

Allowed a lot of customizations with out much of a hassle for development team

**What do you dislike about TrustArc?**

Not many features available or costly to consider

**What problems is TrustArc solving and how is that benefiting you?**

Legae consent related issues.

**Official Response from Annie Greenley-Giudici:**

> Thanks for the review, Rajashekar! Glad you're in good hands now. Feel free to reach out to me (annie@trustarc.com) or Marko if you ever need anything! 

  ### 20. Trust Arc Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victoria A. | Senior Data Privacy Analyst , Enterprise (> 1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about TrustArc?**

I like teh uatomation of data flow/mapping once vendor and systems have been added

**What do you dislike about TrustArc?**

I wish we had more automcatiosn for assessmnets

**What problems is TrustArc solving and how is that benefiting you?**

Solving our cookie tracking & website scanning. Helping us keep track of our cookies on our website

**Official Response from Annie Greenley-Giudici:**

> Thank you for taking the time to review TrustArc, Victoria! We'd love to hear how we can improve our assessments - feel free to reach out to someone on your account team (or me directly at annie@trustarc.com) so we can put some things in motion. Thanks again! 

  ### 21. Solid tool for privacy and compliance management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about TrustArc?**

Diverse toolset to manage the needs of a global enterprise.

**What do you dislike about TrustArc?**

I don't have any complaints. For our needs, and the things that directly impact my team, TrustArc serves it's purpose well.

**What problems is TrustArc solving and how is that benefiting you?**

It helps us manage our consent and privacy needs across our global footprint, and provides a way for us to stay on top of the cookies that our websites use. We benefit by staying in compliance across the globe.

  ### 22. Simple solution for complex issue

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shawn A. | Manager, Frontend Engineer , Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about TrustArc?**

Quality of support and knowlegde. TrustArc continues to improve their offerings and expand on the service.

**What do you dislike about TrustArc?**

Services/functionality change and can sometimes be confusing.

**What problems is TrustArc solving and how is that benefiting you?**

Single point of implementation.

  ### 23. Simple & Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about TrustArc?**

TrustArc offers a simple and easy to use solution for cookie management. In the year we have been live we've had zero issues. Trust Arc even went above and beyond to help when third-party javascript made it impossible to dismiss the cookie banner.

**What do you dislike about TrustArc?**

Manual scans are required to pick up new cookies.

**What problems is TrustArc solving and how is that benefiting you?**

Cookie compliance

  ### 24. Excellent Source for Research and Data Privacy News

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad Q. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about TrustArc?**

I like the ability to read summaries of fines and investigations of companies who have violated data protection laws and experienced a security event or regulatory investigation. The precedential data is highly valuable for communicating risk to company executives.

**What do you dislike about TrustArc?**

There isn't any feature of TrustArc that I dislike. Aside from penalty summaries, I get valuable perspectives from reading the daily newsletters.

**What problems is TrustArc solving and how is that benefiting you?**

Consolidated and dynamic reference point for investigating potential fines based on updated stories and summaries of DPA actions. There is a lot to learn by knowing what others did wrong.

**Official Response from Annie Greenley-Giudici:**

> Thank you for the feedback, Chad! I'm glad you're finding our products so useful. I think you'll love the new feature we're releasing soon, NymityAI - it'll make researching even easier.  If there's anything we can do for you in the meantime, don't hesitate to reach out at annie@trustarc.com! 

  ### 25. Detailed oriented on a broad request

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about TrustArc?**

They are detailed, provide various options on using the product, or seem flexible to test new solutions

**What do you dislike about TrustArc?**

No dislikes from past experience but can provide evolution of relationship

**What problems is TrustArc solving and how is that benefiting you?**

They are assisting with rules and regulations needed from the client side

  ### 26. cookie consent management system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jun O. | Planning and Control section Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about TrustArc?**

We implement your cookie consent management system into our web site, and it works well to comply with data privacy regulation.

**What do you dislike about TrustArc?**

Sometimes your replies and responses are slow and annoying.

**What problems is TrustArc solving and how is that benefiting you?**

We implement your cookie consent management system into our web site, and it works well to comply with data privacy regulation.

  ### 27. I was provided with precise guidance in a very time-constrained certification process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about TrustArc?**

The technical guidance is precise and thorough

**What do you dislike about TrustArc?**

The Privacy Central platform is sometimes overwhelming and it is difficult to find what you're looking for without support from TrustArc

**What problems is TrustArc solving and how is that benefiting you?**

Providing support during self-assessment and providing consulting for defining our privacy management processes

  ### 28. It provides excellent compliance support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ranveer M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about TrustArc?**

I have had a really good experience with TrustArc appreciating especially how they’ve been able to partner with us in this intricate world of data privacy. They provide excellent support in compliance and help us remain compliant with the often tough data protection regulations. I found their tools to be very powerful, especially when conducting risk assessments which are really important in keeping the compliance and issues that can be mitigated. It has changed the game for us in terms of data privacy management.

**What do you dislike about TrustArc?**

There were some downsides though, where I faced a few challenges with TrustArc when first setting it up. However, the user onboarding wasn’t as fleshed out as I would have preferred lacking in step by step implementation guides that can be a bit of a challenge for newbies looking to integrate these systems.

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc, in fact, solved our key concerns around data privacy compliance. Its easy to use, comprehensive tools have streamlined our processes; ensuring we stay on top of the constantly changing regulatory demands that come hand-in-hand with being in this sector. There’s no price we can put on this peace of mind that comes from knowing our operation is in constant alignment with the latest data safety standards.

  ### 29. TrustArc is an excellent consent manager and a great team supporting the product.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dhairya G. | Adobe Analytics and AEM Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about TrustArc?**

The ease of implementation is spectacular. Options for customization of every aspect are much appreciated. The implementaiton is light weight and doesn't trigger to many network calls or download too many assets. Performance is impressive as well. Support Team has been a great help in addressing anything that came up during our development as well as production release. They have been a great guide on best practices. It is easy to say that they are industry leaders in this space. I would like to extend my Thank you to Haissam Yebahi for his excellent support throughout this journey.

**What do you dislike about TrustArc?**

I think there is room for improvement in the reporting side of the tool. Currently, to be able to estimate the correct opt-out rate and understand the true impact to the analytics visibility is nearly impossible with the tool as it stands today. It is really important to expand its capability to better explain engagement with the tool and break it down by country/language. Please consider the country and language override provided by your clients for reporting. Otherwise the numbers make no sense in terms of the business context. Session definition of 30mins regardless of activity inflates the numbers significantly making TrustArc sessions exponentially larger than the site sessions. There are some site speed imporvements you can build into the templates to avoid LCP. CLS is not much of an issue with the modal.

**What problems is TrustArc solving and how is that benefiting you?**

it is allowing for a convenient cookie audit that allows us to identify owners with ease rather than having to track down initiator page and the owners on our own. They faciliatate a tried and tested modal which has some excellent out of the box functionality and ability to list the cookies/ domains as necessary.  Overall, it is allowing us to be compliant with the fast changing cookies and the privacy policies rather fast. Allowing us to cut down the time significantly.

  ### 30. TrustArc in particular makes complicated processes feel manageable, with its intuitive interface.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marco V. | HR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2024

**What do you like best about TrustArc?**

I like best about TrustArc is that it has a rich-application and functionality that really appeals to privacy professionals. The support is of top quality with numerous resources such as webinars and summits that increase understanding, knowledge and usability. The features that TrustArc offers are quite impressive, providing me a smooth sail through complex privacy dilemmas. It’s not just a tool; it is a full-scale solution for anyone who considers getting into serious privacy management. TrustArc in particular makes complicated processes feel manageable, with its intuitive interface.

**What do you dislike about TrustArc?**

TrustArc has a disadvantage regarding automation. It sometimes feels as if the functionality is disjointed and lose its coherence between various applications. This feature is not highly valued because it can result in slowed workflow.

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc has helped to address many privacy-related challenges, making my accounting profession easier. Thus, reducing the amount of time spent dealing with privacy concerns.

**Official Response from Annie Greenley-Giudici:**

> Thank you for the feedback, Marco! I'd love to get you connected with our Chief Product Officer so we can work on ways to improve workflow for you. Shoot me an email at annie@trustarc.com and we'll start chatting. Thanks again!

  ### 31. A good reporting system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Naser D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2023

**What do you like best about TrustArc?**

I'm used to TrustArc since a very long time and according to my experience, it's really efficient. A good reporting system that they have created is their stand out feature. I develop a strategy based on conceptual knowledge by using the TrustArc tool, which is accessible to everyone from anywhere. This tool is a fantastic thing for the regulation of data, and it makes tasks simpler to handle for the staff.

**What do you dislike about TrustArc?**

One the other hand, I'm not sure about the services of TrustArc and their selling methods. I think their webinars are not useful as most of the time, they are for promotional purposes.

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc solves some significant issues for me in a collaborative way. It sorts the management of privacy data in an organized manner. This effectiveness results in a remarkable increase ultimately, through saving time. Also, it's very effective for our smooth supplier manaegment system beacuse it also enhace our efficiency.

  ### 32. Trusted by big brands and reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nishanth K. | Senior Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about TrustArc?**

Easy to implement + sales team that is always available to support

**What do you dislike about TrustArc?**

limited innovation compared to where they began their journey

**What problems is TrustArc solving and how is that benefiting you?**

We used it enable advertisers to learn more about out personalization practices and opt of targeted ads if they don't want that.

  ### 33. Great security and helps me feel safe with my data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about TrustArc?**

Comprehensive Privacy Compliance & Automated Risk Assessment

**What do you dislike about TrustArc?**

Nothing I can think of at this  moment!!!

**What problems is TrustArc solving and how is that benefiting you?**

Ensuring our company is the most secure it can be

  ### 34. Easy to implement at a large scale

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about TrustArc?**

TrustArc is easy to implement at a large scale across multiple websites. We've set up several consent management sites within our account that allow us to implement TrustArc across more than 50 websites throughout our Enterprise. The team at TrustArc is responsive, knowledgeable, and easy to work with.

**What do you dislike about TrustArc?**

We can only customize the platform with different consent management instances. This forces us to group several sites and experiences. It would be ideal if there was more flexibility to customize the experience by site without having to implement distinct consent management instances.

**What problems is TrustArc solving and how is that benefiting you?**

We leverage TrustArc to fulfill privacy and consent requirements (including CCPA and GDPR) on our enterprise websites.

**Official Response from Annie Greenley-Giudici:**

> Thank you for the feedback! I showed your review to our Chief Product Officer and he'd love to hear more about the challenges you're facing in terms of flexibility/customization. Please email me at annie@trustarc.com so we can get a few more details and find a solution. Thanks again! 

  ### 35. Better Privacy Management With TrustArc

**Rating:** 5.0/5.0 stars

**Reviewed by:** ASHISH P. | Accounts Payable Clerk, Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2024

**What do you like best about TrustArc?**

With TrustArc, it is easy to manage mapping, data inventory, risks, and compliance issues

**What do you dislike about TrustArc?**

No dislikes for TrustArc. The software has been great

**What problems is TrustArc solving and how is that benefiting you?**

It makes it easy to protect data It comes with great data privacy features

**Official Response from Annie Greenley-Giudici:**

> Thank you for the review, Ashish! 

  ### 36. Excetional tool for assessments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2023

**What do you like best about TrustArc?**

their support team. they are always available and guides in best possible way

**What do you dislike about TrustArc?**

sometimes frequent changes in their dashboard is bit confusing

**What problems is TrustArc solving and how is that benefiting you?**

It is helping us to certify during privacy journey via privacycentral

**Official Response from Annie Greenley-Giudici:**

> Thanks for taking the time to review TrustArc! We just started a "Lunch 'n' Learn" series that may be helpful if you have any questions about changes to the dashboard. We plan to host a few on PrivacyCentral specifically. Reach out to your account team (or me at annie@trustarc.com) if you'd like more info. Thanks again! 

  ### 37. Helpful service for a complex world

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eric C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about TrustArc?**

TrustArc works hard to keep you and your team up to date and compliant with web compliance. (At least in my use case). Their teams are very knowledgeable and are proactive when issues arise or new legislation is introduced.

The platform itself is pretty easy to understand once you get acclimated and helps me to keep track of all our cookies and trackers and more.

**What do you dislike about TrustArc?**

Customer response time can be inconsistent but it eventually evens out. Sometimes help is slow but other times help is super fast.

For a web marketer like myself, it did take a bit of time to understand implementation and what I should be looking at, but I also did not have any training to start.

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc is the primary solution to managing website compliance across the globe.

**Official Response from Valerie Jones-Harvey:**

> Eric, thank you for the honest review of our platform. I'm Valerie, the Chief Customer Officer here at TrustArc. 

We are always working on improvements to our service and becoming more consistent. It seems like you have what you need, but if you don't I would be happy to look into your issues. Again, thanks for the review and let me know if I can assist you.

Thanks,
Valerie Jones-Harvey
Chief Customer Officer
vjonesharvey{at} trustarc.com 

  ### 38. TrustArc's certification platform is very helpful.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shelby S. | Attorney, Enterprise (> 1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about TrustArc?**

The certification provided is very helpful to our organization from a compliance perspective.

**What do you dislike about TrustArc?**

Additional insights on topics raised would be very helpful and sounds like we will be getting more insights.

**What problems is TrustArc solving and how is that benefiting you?**

Data privacy problems

**Official Response from Annie Greenley-Giudici:**

> Thank you for the review, Shelby! We're now hosting regular "Lunch 'n' Learn" sessions with best practices and insights provided by our customer success team. I'll have someone from your account team reach out when there's a session that's relevant to the products you have. Feel free to reach out to me directly at annie@trustarc.com if you have any questions in the meantime. Thanks again! 

  ### 39. Reliable tool, responsive support team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2021

**What do you like best about TrustArc?**

Reliable tool, we haven't had any down time. Ease of reporting and proof of compliance is simple. Scalability is nice, as we can easily implement across new sites as needed.

**What do you dislike about TrustArc?**

It's hard to keep up with the various cookie regulations - various regions can be treated differently when it comes to dropping cookies. I'd love if the service engagement included regular audits of which countries/regions have new rules that should be applied to our cookie management system, and how.

**What problems is TrustArc solving and how is that benefiting you?**

Ensuring proper cookie consent processes are followed for our EU, CA, NY+ visitors with varying regulations on cookie usage and consent.

  ### 40. COMPLIANCE TOOLKIT, BUT WITH A PRICE TAG

**Rating:** 4.5/5.0 stars

**Reviewed by:** Krishna  M. | SOFTWARE DEVELOPER, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about TrustArc?**

It's an entire toolkit for Compliance. A whole suite of solutions from TrustArc are available to ensure compliance with numerous international data privacy laws, including the CCPA, GDPR, and others. The act of tracking and mapping privacy standards across several regulations is made simpler by its user-friendly interface.
Comprehensive coverage  Managing separate solutions for every rule is more time-consuming and resource-consuming than this one-stop shop method.

**What do you dislike about TrustArc?**

Not much to dislike expect for Cost.TrustArc can be pricey, particularly for startups. Since the pricing model is dependent on the volume of data and features used, cost prediction can be challenging.

**What problems is TrustArc solving and how is that benefiting you?**

Helps with Compliance. TrustArc lowers the risk of fines and reputational harm by assisting us in adhering to a variety of data privacy laws.

  ### 41. One of the Best Privacy Products on the Market!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about TrustArc?**

Overall TrustArc's product is one of the best in the industry.  Providing the most up to date privacy information as it becomes available simplifying the need to scour thousands of websites and direct RSS feeds.  The true ease of use, ease of implementation and ease of integration truly makes TrustArc a requirement for any business dealing with the ever changing and evolving privacy landscape.  In comparing TrustArc to its competitors, TrustArc's ease of integration and customization to tailor the notifications surrounding privacy laws and news specific to an individual company or firm is invaluable.  In addition, TrustArc's personalized customer support for each company is truly the best in the industry. Complete seamless integration allowing for truly frequency of use tailored to an individual company or firm rather than cookie cutter notifications.

**What do you dislike about TrustArc?**

One of the only dislikes is that the customer support person designated to a particular company changes.  I realize turnover is inevitable, but there seems to be a new customer support person assigned to an account every two years.

**What problems is TrustArc solving and how is that benefiting you?**

Trust Arc is solving the most difficult aspects of a privacy program in one solution without the need for additional components.

**Official Response from Valerie Jones-Harvey:**

> Thank you for the feedback. We are always working on how to make the transition smoother when we do have changes. Hopefully, they are not too disrupting to your business.

Thanks
Valerie Jones-Harvey
Chief Customer Officer

  ### 42. The TRUSTArc Privacy/Security Platform is the premier solution for risk and standards management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about TrustArc?**

Our company has been a TRUSTArc client for over 10 years.  Their Privacy and Security Platform (especially Privacy Central) stands as the premier solution for comprehensive risk management, stringent standards compliance, and detailed reporting that outperforms all competitors in this domain.  

While many industry solutions primarily cater to large enterprises with dedicated privacy and security teams, the TRUSTArc solution, while being effective for larger companies, stands out for its modular design and user-friendliness, making it exceptionally well-suited for smaller companies with limited resources.

Every standard, including GDPR, DPF, CPRA, and others, boasts a user-friendly assessment and review process that conducts a thorough evaluation of a company's preparedness. It offers robust accountability features and task management capabilities to rectify any deficiencies. Notably, the TRUSTArc platform excels at generating the most professional and informative summary and detailed reports among all the systems we've assessed.

TRUSTArc excels in the realm of customer training and technical support. We achieved high productivity on the TRUSTArc platform with just a couple of one-hour training sessions. Their online user guide is thorough, offering quick access to the most crucial information.  Their product and technical support teams are approachable, knowledgeable, and professional, and have made working with the TRUSTArc platform an enjoyable experience overall.  When was the last time you heard that about any software solution or system?

**What do you dislike about TrustArc?**

Privacy and Security Platforms are inherently intricate and encompassing systems. Their user interfaces present a considerable challenge.  Effectively presenting data in a clear and concise manner is essential. Customers should be able to input data effortlessly and swiftly. 

Regrettably, some pivotal screens have initially fallen short in this regard, necessitating improvement.  Fortunately, we've submitted a number of suggestions for enhancement, and it's been a pleasant surprise to discover that some of them have been implemented.  In short, it has been our experience that TRUSTArc welcomes feedback and really listens to their customers.

**What problems is TrustArc solving and how is that benefiting you?**

For smaller companies with constrained resources, handling data, privacy risk, vendor risk, and international standards compliance can be a daunting task. Fortunately, we have discovered that the TRUSTArc Privacy and Security Platform plays a pivotal role in our success in these critical areas of our business. The platform effectively monitors international policies and standards, such as GDPR, and facilitates the management of policy and system improvements required for compliance. Client privacy and security assessments and reviews are expedited when utilizing this platform, making a significant difference in our daily operations.

**Official Response from Valerie Jones-Harvey:**

> Thank you for sharing your incredibly thoughtful review of TrustArc! We’d love to hear more about your experiences and get you involved in our customer advisory board (if you’re not already part of it). We’re all about keeping the conversation going and making sure our products fit your needs to a T. We’re thrilled to have you on this journey with us (for over 10 years!)

Valerie Jones-Harvey
Chief Customer Officer
vjonesharvey[at]trustarc.com

  ### 43. Helping us keep pace with changing landscape in privacy compliance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about TrustArc?**

We have a fabulous support team at Trustarc who help our business stay on top of the constantly shifting requirements for privacy accross various global regions and countries. As we operate in EMEA and North America, we have relied on Trustarc to help us stay in line with regulations. We find their team always ready to guide and assist when we ask. We found quite a number of features relevant to our business model that have come in handy in making sure our website is incompliance with cookie regs and their ease of use cannot be beaten.

**What do you dislike about TrustArc?**

The quarterly review process of new tracking scripts is fairly technical so it takes some time investment to manage.

**What problems is TrustArc solving and how is that benefiting you?**

As we operate in EMEA and North America, we have relied on Trustarc to help us stay in line with regulations. We find their team always ready to guide and assist when we ask. We found quite a number of features relevant to our business model that have come in handy in making sure our website is incompliance with cookie regs and their ease of use cannot be beaten.

  ### 44. Expectantly privacy Management and compliance sol

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about TrustArc?**

What sets TrustArc apart is their user-friendly interface and the level of customization available

**What do you dislike about TrustArc?**

Occasional complexity in setup and integration; could benefit from more streamlined onboarding for new users.

**What problems is TrustArc solving and how is that benefiting you?**

Reduced Compliance Burden: Simplifies meeting complex regulatory requirements.Enhanced Data Security: Protects sensitive data and minimizes risk.

  ### 45. Good privacy and consent solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about TrustArc?**

Ability to have cookie consent management in an easy to implement method

**What do you dislike about TrustArc?**

Support is sometimes slow to respond to requests

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc is making it easier for us to comply with the various state privacy laws in relation to data collected on our website via cookies, tags, pixels, etc.

**Official Response from Annie Greenley-Giudici:**

> Thank you for taking the time to review! I hate to hear that you've experienced some wait time with your support requests. If you ever need a quicker response, reach out to me directly (annie@trustarc.com) and I'll personally follow up with the appropriate teams. 

  ### 46. East to navigate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about TrustArc?**

TrustArc is very user friendly and easy to navigate when submitting requests.

**What do you dislike about TrustArc?**

When there is an ongoing issue, it is difficult to know when to submit a new request or if the old request should be reopnened.

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc is used when I need privacy provisions in contracts reviewed.

  ### 47. TrustArc Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about TrustArc?**

Prior to implementing the TrustArc platform, we were doing everything manually, including ROPAs.  It was doable when only dealing with GDPR but after the many global laws passing, we found it was hard to remain compliant and reduce our company's risks.  TrustArc provides many privacy modules to help us stay organized so we can remain compliant.

**What do you dislike about TrustArc?**

With any platform, we have found it does have its limitations.  It would be helpful to understand ahead of time new releases and how it will affect our environment, ahead of time, so we can update our Privacy team and our general users.

**What problems is TrustArc solving and how is that benefiting you?**

We have had many challenges since we launched but we have found when we report these problems, TrustArc support and Product do their best to accommodate by prioritizing the critical and high ones, first.  This includes errors and enhancements.

  ### 48. Trustarc got our back on privacy matters!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew M. | Resident Physician, Enterprise (> 1000 emp.)

**Reviewed Date:** October 20, 2023

**What do you like best about TrustArc?**

TrustArc has bee­n incredibly valuable for our operations be­cause of its proactive approach to compliance and privacy. The­ user experie­nce is streamlined, while the inte­gration with our existing systems has saved us a significant amount of time­.

**What do you dislike about TrustArc?**

Although TrustArc's initial setup had some­ challenges, the platform has gre­at potential to improve its user onboarding. Providing more­ comprehensive implementation guide­s tailored for beginners would be­ beneficial in streamlining the­ setup process and ensuring a se­amless integration.

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc is an invaluable partne­r in the ever-changing world of re­gulations. With a wide range of solutions, they simplify compliance­ by addressing all the interconne­cted obligations that organizations face. Their inte­grated platform and guidance allow us to mee­t multiple standards with confidence. This not only prote­cts our reputation but also strengthens our clie­nts' trust in us to safeguard their personal information.

  ### 49. Great company to work with

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about TrustArc?**

The people and their technical expertise.

**What do you dislike about TrustArc?**

I honestly do not have any complaints. I think they have quality services and processes.

**What problems is TrustArc solving and how is that benefiting you?**

They are making us compliant in EMEA and APAC and also making our USA site look good.

  ### 50. Get DPF Done Efficiently

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about TrustArc?**

We've used TrustArc previously for Privacy Shield certification.   This makes attaining Data Protection Framework certification easy, which will reduce our EEA customers' concerns about international data transfers to the USA.   The staff is responsive and helpful to any questions we have.

**What do you dislike about TrustArc?**

A best practices guide would be great so that as you answer questions for the first time, you establish a file naming convention that allows you to quickly identify which documents from previous years you need to re-submit, and which documents you need to edit/replace for this year's project.   Getting advice on how to organize for future, efficient use would save customers' time going forward, which could make your solution more "sticky" / less likely that customers will shop for an alternative.

**What problems is TrustArc solving and how is that benefiting you?**

TrustArc is supporting our efforts to attain DPF certification.

**Official Response from Annie Greenley-Giudici:**

> Thank you for sharing your experience with TrustArc! We greatly appreciate your feedback and are committed to ensuring your success. It appears that initiating a discussion with your dedicated Customer Success Manager or Account Manager could be a productive next step. Please do not hesitate to contact them directly, or you can reach me at annie@trustarc.com, and I will gladly assist in scheduling a meeting.

We have a wealth of best practices to offer, and we are always eager to explore any potential product features that may not have crossed our radar yet. Your input is instrumental in enhancing our offerings, so let's chat about your ideas and work towards their implementation!

Annie Greenley-Giudici, Customer Marketing Manager at TrustArc 


## TrustArc Discussions
  - [How does TrustArc compare to other privacy management platforms for cookie consent and consent preference management at scale?](https://www.g2.com/discussions/how-does-trustarc-compare-to-other-privacy-management-platforms-for-cookie-consent-and-consent-preference-management-at-scale) - 1 comment, 1 upvote
  - [How does TrustArc support AI governance and privacy risk management for organizations using generative AI or processing AI-derived data?](https://www.g2.com/discussions/how-does-trustarc-support-ai-governance-and-privacy-risk-management-for-organizations-using-generative-ai-or-processing-ai-derived-data) - 1 comment, 1 upvote
  - [What does the implementation process look like, and how long does it typically take to get TrustArc fully deployed across multiple domains?](https://www.g2.com/discussions/what-does-the-implementation-process-look-like-and-how-long-does-it-typically-take-to-get-trustarc-fully-deployed-across-multiple-domains) - 1 comment, 1 upvote
  - [How does TrustArc help organizations manage compliance across multiple privacy regulations like GDPR, CCPA, and new U.S. state laws simultaneously?](https://www.g2.com/discussions/how-does-trustarc-help-organizations-manage-compliance-across-multiple-privacy-regulations-like-gdpr-ccpa-and-new-u-s-state-laws-simultaneously) - 1 comment, 1 upvote
  - [How does TrustArc automate Data Subject Requests (DSRs), and what does the workflow look like for a mid-to-large enterprise?](https://www.g2.com/discussions/how-does-trustarc-automate-data-subject-requests-dsrs-and-what-does-the-workflow-look-like-for-a-mid-to-large-enterprise) - 1 comment, 1 upvote

- [View TrustArc pricing details and edition comparison](https://www.g2.com/products/trustarc/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-30+15%3A24%3A09+-0500&secure%5Bsession_id%5D=677736a6-5fc7-45b6-b650-cde549ef43fb&secure%5Btoken%5D=267cac0e081e481e6a89465d1ba17bb54145dda41ca70c6db09ecf05a933f4c7&format=llm_user)
## TrustArc Integrations
  - [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews)
  - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Airbrake](https://www.g2.com/products/airbrake/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Amazon Cognito](https://www.g2.com/products/amazon-cognito/reviews)
  - [Amazon DynamoDB](https://www.g2.com/products/amazon-web-services-aws-amazon-dynamodb/reviews)
  - [Amazon Lex](https://www.g2.com/products/amazon-lex/reviews)
  - [Amazon S3 Glacier](https://www.g2.com/products/amazon-s3-glacier/reviews)
  - [Amazon SageMaker](https://www.g2.com/products/amazon-sagemaker/reviews)
  - [Amazon Seller Central Consulting](https://www.g2.com/products/amazon-seller-central-consulting/reviews)
  - [Amazon Simple Email Service (Amazon SES)](https://www.g2.com/products/amazon-simple-email-service-amazon-ses/reviews)
  - [Amazon Simple Notification Service (SNS)](https://www.g2.com/products/amazon-simple-notification-service-sns/reviews)
  - [Anaplan](https://www.g2.com/products/anaplan/reviews)
  - [Apache Kafka](https://www.g2.com/products/apache-kafka/reviews)
  - [AscentERP](https://www.g2.com/products/ascenterp/reviews)
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [Azure Blob Storage](https://www.g2.com/products/azure-blob-storage/reviews)
  - [Azure Key Vault](https://www.g2.com/products/azure-key-vault/reviews)
  - [Azure Monitor](https://www.g2.com/products/azure-monitor/reviews)
  - [Azure OpenAI Service](https://www.g2.com/products/azure-openai-service/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Basecamp](https://www.g2.com/products/basecamp/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [BigID](https://www.g2.com/products/bigid/reviews)
  - [Bigtincan Content](https://www.g2.com/products/bigtincan-content/reviews)
  - [BILL](https://www.g2.com/products/bill/reviews)
  - [Bitbucket](https://www.g2.com/products/bitbucket/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Brightspot](https://www.g2.com/products/brightspot/reviews)
  - [Bynder](https://www.g2.com/products/bynder/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Canva](https://www.g2.com/products/canva/reviews)
  - [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews)
  - [Celonis](https://www.g2.com/products/celonis/reviews)
  - [Clearbit](https://www.g2.com/products/clearbit/reviews)
  - [Confluence](https://www.g2.com/products/statpro-confluence/reviews)
  - [Confluent](https://www.g2.com/products/confluent/reviews)
  - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews)
  - [Cue](https://www.g2.com/products/e-cue-ai-cue/reviews)
  - [CyberArk Conjur](https://www.g2.com/products/cyberark-conjur/reviews)
  - [Datadog](https://www.g2.com/products/datadog/reviews)
  - [Deputy](https://www.g2.com/products/deputy/reviews)
  - [Docparser](https://www.g2.com/products/docparser/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Domo](https://www.g2.com/products/domo/reviews)
  - [Drift](https://www.g2.com/products/drift/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Egnyte](https://www.g2.com/products/egnyte/reviews)
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews)
  - [Evident](https://www.g2.com/products/evident-id-evident/reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews)
  - [Formstack Documents](https://www.g2.com/products/formstack-documents/reviews)
  - [FreshBooks](https://www.g2.com/products/freshbooks/reviews)
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [FullContact](https://www.g2.com/products/fullcontact/reviews)
  - [Funraise](https://www.g2.com/products/funraise/reviews)
  - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews)
  - [GBG](https://www.g2.com/products/gbg/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [Gong](https://www.g2.com/products/gong/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google BigQuery Python Connector](https://www.g2.com/products/google-bigquery-python-connector/reviews)
  - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews)
  - [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews)
  - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [GoTo Webinar](https://www.g2.com/products/goto-webinar/reviews)
  - [GraphQL](https://www.g2.com/products/graphql/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [Hive](https://www.g2.com/products/hive-hive-hive/reviews)
  - [IBM Db2](https://www.g2.com/products/ibm-db2/reviews)
  - [IBM Vault (formerly HashiCorp Vault)](https://www.g2.com/products/ibm-vault-formerly-hashicorp-vault/reviews)
  - [IBM Watson Assistant](https://www.g2.com/products/ibm-ibm-watson-assistant/reviews)
  - [Infusion Business Software](https://www.g2.com/products/infusion-business-software/reviews)
  - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews)
  - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews)
  - [interCOMM](https://www.g2.com/products/intercomm/reviews)
  - [Iterable](https://www.g2.com/products/iterable/reviews)
  - [Jenkins](https://www.g2.com/products/jenkins/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [Kenandy](https://www.g2.com/products/kenandy/reviews)
  - [Kizen](https://www.g2.com/products/kizen/reviews)
  - [Knack](https://www.g2.com/products/knack/reviews)
  - [Lightspeed eCom](https://www.g2.com/products/lightspeed-lightspeed-ecom/reviews)
  - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews)
  - [Looker](https://www.g2.com/products/looker/reviews)
  - [Magneto](https://www.g2.com/products/magneto/reviews)
  - [Mastercard API](https://www.g2.com/products/mastercard-api/reviews)
  - [Maxio](https://www.g2.com/products/maxio/reviews)
  - [Microsoft Advertising](https://www.g2.com/products/microsoft-microsoft-advertising/reviews)
  - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Graph](https://www.g2.com/products/microsoft-graph/reviews)
  - [Miro](https://www.g2.com/products/miro/reviews)
  - [Mixpanel](https://www.g2.com/products/mixpanel/reviews)
  - [MongoDB Atlas](https://www.g2.com/products/mongodb-atlas/reviews)
  - [MySQL](https://www.g2.com/products/mysql/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [Nasuni](https://www.g2.com/products/nasuni/reviews)
  - [NationBuilder](https://www.g2.com/products/nationbuilder/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [New Relic](https://www.g2.com/products/new-relic/reviews)
  - [Nimble CRM](https://www.g2.com/products/nimble/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneDrive Backup Software](https://www.g2.com/products/onedrive-backup-software/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [Openai](https://www.g2.com/products/openai/reviews)
  - [Openapi](https://www.g2.com/products/openapi/reviews)
  - [Outreach](https://www.g2.com/products/outreach/reviews)
  - [OutSystems](https://www.g2.com/products/outsystems/reviews)
  - [PagerDuty](https://www.g2.com/products/pagerduty/reviews)
  - [PandaDoc](https://www.g2.com/products/pandadoc/reviews)
  - [ParseHub](https://www.g2.com/products/parsehub/reviews)
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews)
  - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [PostgreSQL](https://www.g2.com/products/postgresql/reviews)
  - [Postman](https://www.g2.com/products/postman/reviews)
  - [Privya](https://www.g2.com/products/privya/reviews)
  - [Propel](https://www.g2.com/products/propel-up-llc-propel/reviews)
  - [PulsePoint](https://www.g2.com/products/pulsepoint/reviews)
  - [Quickbase](https://www.g2.com/products/quickbase/reviews)
  - [Quip](https://www.g2.com/products/quip/reviews)
  - [Redshift](https://www.g2.com/products/redshift/reviews)
  - [Rollbar](https://www.g2.com/products/rollbar/reviews)
  - [RowShare](https://www.g2.com/products/rowshare/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews)
  - [Salesloft](https://www.g2.com/products/salesloft/reviews)
  - [SAP Business one](https://www.g2.com/products/ikyam-solutions-private-limited-sap-business-one/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [SAP Fieldglass](https://www.g2.com/products/sap-sap-fieldglass/reviews)
  - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews)
  - [ServiceNow Connector](https://www.g2.com/products/servicenow-connector/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Showpad](https://www.g2.com/products/showpad/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews)
  - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)
  - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [TaskRay](https://www.g2.com/products/taskray/reviews)
  - [Tealium](https://www.g2.com/products/tealium-2026-07-21/reviews)
  - [TrackVia](https://www.g2.com/products/trackvia/reviews)
  - [Tradeshift](https://www.g2.com/products/tradeshift/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)
  - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews)
  - [Typeform](https://www.g2.com/products/typeform/reviews)
  - [Unbounce Landing Pages](https://www.g2.com/products/unbounce-unbounce-landing-pages/reviews)
  - [Veeva CRM](https://www.g2.com/products/veeva-crm/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [Workato](https://www.g2.com/products/workato/reviews)
  - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews)
  - [Workfront](https://www.g2.com/products/workfront/reviews)
  - [Wrike](https://www.g2.com/products/wrike/reviews)
  - [Wufoo](https://www.g2.com/products/wufoo/reviews)
  - [X](https://www.g2.com/products/x/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Xero Practice Manager](https://www.g2.com/products/xero-practice-manager/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoho Invoice](https://www.g2.com/products/zoho-invoice/reviews)
  - [ZoneBilling](https://www.g2.com/products/zonebilling/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)
  - [Zuora](https://www.g2.com/products/zuora-zuora/reviews)

## TrustArc Features
**Functionality**
- Data Subject Access Requests
- Identity Verification
- Privacy Impact Assessments
- Data Mapping - survey-based
- Data Mapping - automated
- Data Discovery
- Data Classification
- De-identification/pseudonymization
- Breach notification
- Consent management
- Website tracking scanning
- Data access governance

**Functionality**
- Centralized platform
- Tracking
- Templates
- Workflow
- Reporting and analytics

**Functionality**
- Dashboard
- Reporting
- Integrations
- End-user management
- Audit trails
- APIs
- Mobile SDK
- Customizable design
- Server-side storage

**Functionality**
- Auto scans
- Auto privacy policy update
- Cookie notice report
- Easy installation
- Reporting

**Detection and Scanning - Website Privacy Auditing Tools**
- Execution Order Analysis
- Global Multi‑Framework Support
- Scheduled Monitoring and Alerting
- Automated Tracker

**Functionality**
- Identity Verification
- Workflow
- DSAR Portal
- Reporting and logs

**Functionality**
- Centralized platform
- Automated response
- Breach notification law compliance
- Workflow
- Reporting

**Reporting and Evidence - Website Privacy Auditing Tools**
- Detailed Evidence and Traceability
- Report Generation and Export

**Configuration and Remediation - Website Privacy Auditing Tools**
- Custom Rule and Policy Definition
- Third‑Party and Vendor Risk Assessment Support

**Integrations and Usability - Website Privacy Auditing Tools**
- AI Integrations
- Ease of Use
- Integration with Consent Management Platforms

## Top TrustArc Alternatives
  - [Osano](https://www.g2.com/products/osano/reviews) - 4.5/5.0 (171 reviews)
  - [Securiti](https://www.g2.com/products/securiti/reviews) - 4.6/5.0 (100 reviews)
  - [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews) - 4.3/5.0 (143 reviews)

