TrueLark Reviews & Product Details

TrueLark AI for dental is for DSOs and multi-location dental practices. It's an AI-powered patient communications solution that integrates with your PMS. TrueLark AI answers 100% of missed calls and converses with patients via SMS or web chat. Patients can book/cancel/reschedule appointments and get answers to questions right in the text thread with a few clicks. Our clients convert phone calls to bookings convert online leads to new patients, reduce costs and improve the patient experience. Plus, the monthly cost is less than a week's wages for a front desk or call center employee.

Seller

Weave

Discussions

TrueLark Community

Languages Supported

English

Overview by

Liz Strikwerda

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User Insights

Average based on 14 real user reviews.

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AP

Alan P.

Marketing

Small-Business (50 or fewer emp.)

11/23/2021

"The easiest platform for communication with users and customers."

5/5

What do you like best about TrueLark?

I like that you can interact with users/customers in the easiest and fastest way there is in the web world, you can be in touch fast and in no time you will be handling users/customers issues or reviews. Review collected by and hosted on G2.com.

What do you dislike about TrueLark?

I personally do not dislike anything regarding the platform, as I stated, it is easy and helpful. It gives you many ways to handle everyday communication with anyone. Review collected by and hosted on G2.com.

Recommendations to others considering TrueLark:

I deeply recommend FrontDeskAI to every single person or company. You don't have to look anywhere else! Review collected by and hosted on G2.com.

What problems is TrueLark solving and how is that benefiting you?

I am solving many problems with FrontDeskAI daily, as I am solving users/customers issues or feedback within one platform which it has been the best experience. Review collected by and hosted on G2.com.

SV

Siddharth V.

Digital Marketing Intern

Small-Business (50 or fewer emp.)

Originally submitted 1/7/2022

"FrontdeskAI: It works!!!"

5/5

What do you like best about TrueLark?

Its 24/7 personalized chat support which is also customizable to one's need. Review collected by and hosted on G2.com.

What do you dislike about TrueLark?

Chatbots sometimes sound too mechanical. Review collected by and hosted on G2.com.

NJ

Najee J.

Brand Ambassador

Small-Business (50 or fewer emp.)

12/16/2021

"wonderful service"

5/5

What do you like best about TrueLark?

The service is super easy to use and very user friendly Review collected by and hosted on G2.com.

What do you dislike about TrueLark?

There is nothing that I dislike or would change Review collected by and hosted on G2.com.

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/13/2018

"Easy to use, pretty good AI that fools a lot of customers in thinking it is a real person"

4/5

What do you like best about TrueLark?

FrontDeskAI does a great job at handling voicemails and responding through text to spa clients that we don't catch on the phone. AI is human-like in its speech and many customers are unsure of whether it is a real person or not. Review collected by and hosted on G2.com.

What do you dislike about TrueLark?

Sometimes double books appointments, has trouble moving scheduled appts to different time slots. Review collected by and hosted on G2.com.