SinglePlatform Reviews & Product Details

Consumers look at menus online before choosing a restaurant. Get found by more customers and save time by working with SinglePlatform to easily publish and manage your menus where consumers are searching for you - your website, Google, Facebook, TripAdvisor, Yelp, OpenTable and many more. **Manage Your Online Presence On A Single Platform** Manage your social media, online reviews, menus and restaurant information in one platform online. **A White-Glove Approach** You provide your guests with exceptional service, so why shouldn’t we? SinglePlatform is the only platform that offers DIFM (do it for me) menu management. What does that mean? Simple. Send us your menu updates & we take care of the rest. You can text, email, call, fax, telegram, or send smoke signals and we’ll make sure to get your menu updated. **Technology Suite** The SinglePlatform technology suite comes with searchable menu content distributed across the internet, analytics and social posting tool. **Reputation Management* Our Review Intelligence tool tells you how your restaurant is performing in service, staff, ambiance, price, and food so you can identify areas in need of improvement. **Custom, Mobile-Optimized Website** We’ll build you a branded website and mobile site complete with a full integration to your SinglePlatform-powered menu. Show your customers what’s special about your restaurant before they even step foot in your door.

Seller

TripAdvisor Media Group

Discussions

SinglePlatform Community

Languages Supported

English

Overview by

Rev Ciancio (Senior Marketing Executive & Brand Evangelist who helps increase leads and turns customers into evangelists.)

Pricing

Pricing provided by SinglePlatform.

FUNDAMENTAL

109

Montly

PREFERRED

149

Montly

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Top-Rated Alternatives

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User Insights

Average based on 16 real user reviews.

Perceived Cost

$$$$$

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UR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

7/24/2019

"So easy to share menus online!"

5/5

What do you like best about SinglePlatform?

I love that it's easy to use and that after it's sent it's published and protected. Review collected by and hosted on G2.com.

What do you dislike about SinglePlatform?

There really aren't any things that I dislike about this service. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

5/23/2019

"Not effective"

0.5/5

What do you like best about SinglePlatform?

Support is responsive, no real other benefits. Review collected by and hosted on G2.com.

What do you dislike about SinglePlatform?

Unless you are a restaurant, this platform provides no real value. Even then, there are better alternatives. The fact that they rely on tricking businesses into using their platform by editing Google My Business listings is proof enough of this. Review collected by and hosted on G2.com.

UA

Verified User in Accounting

Enterprise (> 1000 emp.)

7/12/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"SinglePlatform"

4.5/5

What do you like best about SinglePlatform?

This platform is a powerful marketing tool helpful in reaching new potential clients Review collected by and hosted on G2.com.

What do you dislike about SinglePlatform?

There should be more metric information to gather insights Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

3/21/2019

"Helpful but not necessary"

0.5/5

What do you like best about SinglePlatform?

I like the text functionality for our guests. Review collected by and hosted on G2.com.

What do you dislike about SinglePlatform?

There were a lot of times that the system would not communicate with our reservation system. We spent at least 45 minutes a week troubleshooting and contacting tech support. Review collected by and hosted on G2.com.

DA

Dong Gun (Eric) A.

Web Developer Internship

Marketing and Advertising

Small-Business (50 or fewer emp.)

9/20/2018

"Time saver!"

3/5

What do you like best about SinglePlatform?

I love how much time I saved using SinglePlatform. I had to have our interns input every single piece of information before we found SinglePlatform, and now it is so easy and fast. Review collected by and hosted on G2.com.

What do you dislike about SinglePlatform?

Not easy to learn. There are not many tutorials and it can definitely have a learning curve for those who are not familiar. Review collected by and hosted on G2.com.

UR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

9/22/2018

"Does what they say they do, but is it worth it?"

2.5/5

What do you like best about SinglePlatform?

Great way to update your menu across multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about SinglePlatform?

Expensive and is it really worth the cost if you can effectively update your menus on your own? I've done it now and some websites they update aren't even where guests visit. Target the social media sites that customers visit and update it yourself. There are multiple places that guests and customers go to in order to get reviews on a place. Review collected by and hosted on G2.com.

Recommendations to others considering SinglePlatform:

Weigh the value they actually bring. You may not need to manage your menu across multiple platforms. Review collected by and hosted on G2.com.

What problems is SinglePlatform solving and how is that benefiting you?

Updating Menu's. Keep track of reviews from customers. The cost of the service isn't worth it for a small business. Review collected by and hosted on G2.com.