G2 reviewers report that Yext excels in user satisfaction, boasting a significantly higher overall rating compared to SinglePlatform. Users appreciate features like the automatic listing update and the ability to create customizable local landing pages, which enhance their marketing efforts.
Users say that Yext's implementation process is notably quick and intuitive, with many highlighting the easy setup and auto content scheduling feature that allows for efficient campaign management. In contrast, SinglePlatform has received mixed feedback regarding its setup experience.
Reviewers mention that Yext provides superior support quality, with many users praising the responsiveness and helpfulness of the support team. On the other hand, SinglePlatform users have expressed concerns about the quality of support, indicating a need for improvement in this area.
According to verified reviews, Yext's extensive feature set, including real-time updates and network directory management, is a major advantage for businesses looking to enhance their local SEO and listing management. SinglePlatform, while offering some useful features, does not match the breadth of Yext's capabilities.
Users highlight that Yext's focus on larger enterprises allows it to cater to more complex needs, with many reviewers from this segment noting its effectiveness. In contrast, SinglePlatform primarily serves small businesses, which may limit its appeal for larger organizations seeking robust solutions.
Reviewers appreciate Yext's commitment to product direction and innovation, with many noting positive experiences with new features and updates. SinglePlatform, however, has received feedback indicating that users desire more frequent updates and enhancements to keep pace with industry standards.
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Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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