trio.so Reviews & Product Details

Most of our team runs on MacBooks, but we always had pockets of Windows in finance and operations plus a small iPhone fleet for the sales team. Our prior tool only really handled the Mac side cleanly, so Windows ended up drifting and our iPhones were half-managed through Apple Business Manager alone. Trio MDM put all of it under one console with one renewal date and a per license cost in USD that worked for our finance team. The admin view is readable without a deep training course. New hires on Mac or Windows can be enrolled in around 6 minutes instead of the 25 to 40 minute song and dance we used to run. Support replies same day, which we have leaned on twice already. Review collected by and hosted on G2.com.

Custom alert routing into Slack could be more flexible. We pipe device compliance alerts into our IT channel, but the channel routing is broad. We want to send critical alerts to one channel and informational ones to another without writing glue code on top. Fine, just a wish. Review collected by and hosted on G2.com.

On a day-to-day basis the thing I notice most is how predictable bulk operations are. Pushing a policy change across our Windows laptops and shop floor Android handhelds runs in minutes, with clear status per device when something fails. That replaced a workflow where I would touch devices individually or wait an hour for a queue to clear. The Android Enterprise side has real depth too. Kiosk profiles, app pinning, and zero-touch enrollment all hold up across the handheld models we use on the shop floor. Remote actions like wipe, lock, and configuration push are quick and confirmation is logged. For an engineer, having those primitives behave reliably is what makes the tool worth using. Review collected by and hosted on G2.com.

The documentation covers the common workflows well but thins out on advanced cases. When I am scripting something against the API or chaining a less common policy combination, I sometimes end up checking with support instead of finding it in the docs. Support handles it quickly, but I would like the docs to carry more of that weight. Not a dealbreaker, just a wish. Review collected by and hosted on G2.com.

The console reads well on day one. We did not need a week of training to get our team productive. Within the first month we had Windows, Mac, and Android devices enrolled under one set of policies, which was a real change from what we had before. The single contract for every OS in our fleet matters for budget conversations with finance. One renewal date, one vendor, predictable per license cost in USD. Support has been the other big shift. When we open a ticket we get a real human within hours, not days, and they know the product. That cuts down our time chasing answers and lets us focus on the actual ISO 27001 work. Review collected by and hosted on G2.com.

Scheduled report exports could be more flexible. We pull a few reports manually each month for our ISO 27001 evidence trail since the export schedule does not cover every report type yet. The reports themselves are fine. The automation around them is what we want filled out a bit more. Not a dealbreaker, just a wish. Review collected by and hosted on G2.com.

We run a mostly Windows fleet with a handful of MacBooks for leadership, and compliance reporting for our PCI DSS audit cycle was the main reason we started shopping around. What stood out about Trio MDM right away was how cleanly the Windows management side works. Policies deploy reliably, you can verify device state without digging through four menus, and the compliance view gives us a full-fleet snapshot we can hand to an auditor. The admin console is readable without a training course. Before our last audit prep, we had a full-fleet compliance report ready in under 30 minutes. The support team responds the same day, which matters when a deployment issue comes up at the wrong time. Review collected by and hosted on G2.com.

The Entra integration works and device groups sync over fine, but mapping Entra groups to Trio MDM policies still requires some manual steps on the Trio MDM side. I would like to see that mapping handled more automatically when a user joins or moves between groups. Not a dealbreaker, but it is the one workflow I still track manually. Review collected by and hosted on G2.com.

We've tried several MDM solutions over the years, but none have matched the power and simplicity of Trio. It is easy to implement and the ability to create custom policy profiles for different device types and operating systems has been amazing for our organization, allowing us to maintain a high level of security while still giving our employees the freedom to use their devices as they see fit. We also appreciate the detailed reporting and analytics provided by Trio, which have helped us identify potential security risks and take proactive measures to address them. Overall, we highly recommend Trio! Review collected by and hosted on G2.com.

Trio's impressive variety of features makes it hard to find any downsides. I especially love the customer's support as they have been really helpful in case of any issues we have faced so far. Review collected by and hosted on G2.com.

Trio Technology MDM solution is a next generation app. Not only it focuses on app management and device onboarding, it can be used by the HR team to easily on board or off board the new hires. the integration with the ABM has made it easy to make volume purchase of tools, and I appreciate it. It doesn't take long for the user to upload the token and get the certificate, so I can say I quite like that. It takes a while to fully get the app running, but it is not complicated. It's the app IT admins need to better manage devices. Review collected by and hosted on G2.com.

Learning how to work with it is a challenge. We need to use it every day, so it must be built in a way people can avoid conflicts running the app. The support services for this app should provide the user with clear instructions. Review collected by and hosted on G2.com.

Trio has helped us immensely with managing our organization. Its main benefit is its profile management capabilities, which offer us the right security and configuration profiles to keep our data safe from cyber threats. Additionally, Trio has amazing integration capabilities, allowing us to integrate with security and compliance platforms to ensure we are always compliant with the latest regulations. Trio also has an amazing support team that assists us with every problem we have, which has been the most helpful, especially when it comes to data migration and importing users’ data from other platforms. Review collected by and hosted on G2.com.

We haven't yet experienced anything particularly negative. Trio is easy to use and implement and we highly recommend it to anyone looking for an MDM/EMM solution. Review collected by and hosted on G2.com.

Trio has truly changed the way we manage our devices in the workplace. With its centralized management capabilities, we have been able to streamline our operations and increase efficiency. One of the standout features of Trio is its ability to create separate departments and tailor policy profiles to each one, allowing for a customized approach to device management. The detailed reports and overviews provided by Trio have been invaluable in helping us keep track of our devices and ensure everything is running smoothly.

Moreover, the seamless integration with third-party platforms has provided us with peace of mind when it comes to data migration and implementation. This level of flexibility and compatibility has made Trio an indispensable tool for our organization. We are truly grateful for the impact it has had on our workplace efficiency. Review collected by and hosted on G2.com.

Overall, our experience with Trio has been quite positive. We are also really thankful for how helpful and responsive the support team is. Review collected by and hosted on G2.com.

As a tech-savvy IT professional, I've always been on the lookout for tools that can simplify complex technical tasks. Trio has been a game-changer for me, making it easy to manage and align blueprints with CIS baselines. With Trio, I can confidently say that my Mac-related security measures are top-notch, thanks to its seamless integration and implementation. It's amazing how Trio takes care of all the heavy lifting, making it easier for me to focus on more pressing IT tasks. I'm grateful for the efficiency and streamlining that Trio has brought to my job, and I highly recommend it to anyone looking for a reliable and efficient technical admin tool. Review collected by and hosted on G2.com.

The only negative part is not choosing Trio sooner. Also, shout out to the customer support! you guys are doing an amazing job! Review collected by and hosted on G2.com.

Transitioning to a workplace where Trio was already established as the MDM solution was a great shift for me. The intuitive interface and smooth compatibility with Apple Business Manager, Automated Device Enrollment, and Azure AD have made device management a breeze. The customer support team at Trio has been incredibly responsive and proactive in addressing any queries or issues we encountered during the implementation phase. I wholeheartedly recommend Trio to any organization looking for an MDM/EMM solution that is user-friendly and backed by exceptional customer support. Review collected by and hosted on G2.com.

Not really! we are really satisfied with Trio. Review collected by and hosted on G2.com.