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Trint

By Trint

4.4 out of 5 stars

How would you rate your experience with Trint?

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Trint Reviews & Product Details

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Trint Reviews (66)

Reviews

Trint Reviews (66)

4.4
66 reviews

Pros & Cons

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Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Great product and very intuitive!"
What do you like best about Trint?

The transcription process is very robust. Customer support is fantastic, and I use Trint with every project involving a customer interview. Marking up videos for production could not be easier! Review collected by and hosted on G2.com.

What do you dislike about Trint?

I would not change a thing. I recommend it highly. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Small-Business (50 or fewer emp.)
"The best-of-breed tool for audio transcription but not the cheapest by far"
What do you like best about Trint?

Second to none transcription in my two main languages (English and French). Its ability to transcribe cpations is great too. All-in-one tool, no need to go to Premiere for subtitles, more convenient than word for basic audio transcription, does a wonderful job of identifying speakers. Great online editing too and very convenient mobile app. Review collected by and hosted on G2.com.

What do you dislike about Trint?

The price tag is really high like all SaaS tools, it starts cheap and then prices go up and one day you wake up and look at your bills and you are shell-shocked when you realise how much it costs. Review collected by and hosted on G2.com.

Jd A.
JA
Small-Business (50 or fewer emp.)
"Great AI Transcriber"
What do you like best about Trint?

It's the best out there so they pretty much have a monopoly to the service. The service honestly should cost less but they're doing a pretty good job so far too so no complaints there either. Review collected by and hosted on G2.com.

What do you dislike about Trint?

The biggest one we really dislike about it is the speed. It literally takes awhile before transcribing something. It would have been okay at the start, but by now, they should have already upgraded their servers and made the whole process a lot faster. Another thing I don't find intuitive is the lack of Drag and Drop feature. I have to click a button to import an audio to be transcribed. Why no direct Drag and Drop feature at all? It makes a lot of sense and it will definitely make the users' lives easier. Review collected by and hosted on G2.com.

Gina K.
GK
Senior Manager of Marketing Content Strategy
Mid-Market (51-1000 emp.)
"Really good transcription even for speakers with strong accents"
What do you like best about Trint?

I've been using Trint for about 4 years. Often, the individuals I interview have international accents -- not your typical Midwestern drawl. But Trint often understands words that I wasn't able to listening to the actual audio. That has really impressed me and made my job a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Trint?

We have some industry terms that are used frequently that Trint doesn't know, so I always have to change them. I wish there was an AI aspect that -- once I've changed it once or twice -- would automatically begin to recognize those terms. Trint sometimes has trouble recognizing the different speaker voices if more than 1 person is in the recorded conversation, so I have to change the speaker name frequently when reviewing a transcript. That's annoying but not usually a big problem. Review collected by and hosted on G2.com.

Hazel S.
HS
Small-Business (50 or fewer emp.)
"Like having an assistant who's incredibly quick and organised"
What do you like best about Trint?

Trint can seem really expensive, relative to other transcription services but it's genuinely worth every cent, to me. I'm a freelance journalist and in some ways it's an insane luxury item to be paying for but I'd say I can do twice or maybe three times the amount of work I could without Trint, by using it. Even just being able to throw files into it to come back to, knowing that they're organised and searchable, means I can make so much more of every interview I get. Takes every car launch or 4-hour presentation and turns it into something I can reference back to easily, especially as something I can carry on my mobile phone. Review collected by and hosted on G2.com.

What do you dislike about Trint?

Some of the interface can be slightly clunky but it's mostly that I use it so much I get muscle memory of how to do things and then am surprised by something moving. Review collected by and hosted on G2.com.

SU
Founder
Small-Business (50 or fewer emp.)
"Started out great! Ended poorly."
What do you like best about Trint?

Initially - outstanding value for the automated transcription service. Usage tracked by uploaded files. Easy, simple to track usage. Review collected by and hosted on G2.com.

What do you dislike about Trint?

Revised billing / usage tracking. One uploaded / transcribed file was charged each time the existing transcription was duplicated using Trint tools. Said charges were NOT disclosed in TOS. Review collected by and hosted on G2.com.

CR
Small-Business (50 or fewer emp.)
"Trint is the shortcut I was always dreaming of"
What do you like best about Trint?

It is designed to work with Avid MC - which often is a particular software to work with - and it works! I like the translation options and the word- export Review collected by and hosted on G2.com.

What do you dislike about Trint?

Trint is often slow (server) and to return to a previous level does not work - a return by arrow or step back takes me to the top project level and I have to go all the way back to the clip I am working with

Translations into English, German, Spanish have worked

Some other languages deliver poor results

Mongolian is not available Review collected by and hosted on G2.com.

NM
Small-Business (50 or fewer emp.)
"Love it"
What do you like best about Trint?

I like the ability to slow down recordings or speed them up so I can make corrections easier. I also like that clicking somewhere in the transcription automatically takes the audio to that part of the recording. I wish it could pick up lower voices or mumbled words better. Review collected by and hosted on G2.com.

What do you dislike about Trint?

Sometimes after I set speaker one and speaker 2, it jumbles them up later in the document as I edit transcriptions. Review collected by and hosted on G2.com.

Amanda W.
AW
Marketing
Small-Business (50 or fewer emp.)
"Easy way to get all of your transcribe all of your files"
What do you like best about Trint?

The best part about Trint is being able to transcribe any files that you have. There is not a limit on the amount that you can transcribe per month, which is great. I love being able to click a word on my transcription and be able to listen to the audio file in real-time as well. Review collected by and hosted on G2.com.

What do you dislike about Trint?

There's not much that comes to mind! I've tried so many transcription services that are so limiting and Trint does such a fabulous job! The platform could be updated a bit to improve the user experience a bit to make it more modern, but other than that, the platform is amazing! Review collected by and hosted on G2.com.

Amy B.
AB
Executive Assistant
Small-Business (50 or fewer emp.)
"Essential Tool for Transcription"
What do you like best about Trint?

We rely on Trint to help us work smarter and not harder. I like how easy it is to use and how accurately it transcribes our interviews. Working on transcripts can be tedious, but this significantly reduces the time it takes to edit our work. Review collected by and hosted on G2.com.

What do you dislike about Trint?

Compared to a transcription service, Trint requires additional editing on the back-end, but that hasn't been an issue for us. It would be helpful if Trint could remove repeated phrases or words that don't contribute meaning/weight to the text: ok, right?, you know, etc. We're satisfied overall and definitely would recommend this product. Review collected by and hosted on G2.com.

Pricing

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Trint Features
Dictation
Accuracy
Speaker Identification
Timecode Management
Closed Captioning
Collaboration
Spell Check and Punctuation
Text Editing
Data Security
API
Voice Files